468 Renewals Jobs - Page 16

Order Management Skill-Order Management,Order Fulfillment,Sales Order, Stakeholder,Supply Chain, Logistic, Order Booking,SCM Exp-2-5 Yrs In Order Management PKG Upto-5.5LPA Bangalore, Pune NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skills- Skill-Order Management, Order Fulfillment, Sales Order, Stakeholder, Supply Chain, Logistic, Order Booking,Logistic Management, Order Tracking,Order Pricing, Quotation

Payroll-Bank Des-Team Leader Process-Outbound/Inbound Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, Banking Process (Loan, Credit Card Location-Thane/Malad Call 8080702016 kanchan www.hyfly.in Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

Were looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Experience and Education- MBA graduate with strong academics 4+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 10+ team members in last 2yr

Job description Responsibilities: We are looking for a Field sale Representative to contribute in generating sales for our company. The representative will be responsible for closing sales deals over the Client Meeting and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Answer questions about services of the company. Enter and update customer information in the database. Take and process orders in an accurate manner. Handle grievances to preserve the organization's reputation. Go the extra mile to meet sales quota and facilitate future sales. Keep records of Client meeting and sales and note useful information. Outstanding negotiation skills with the ability to resolve issues and address complaints. Complete monthly sales Target. Ability to learn about products and services and describe/explain them to prospects. Key Competencies: Communication skills Information gathering Negotiation skills High energy levels Self motivation Share CV - anamika.sh@tradeindia.com no - 8700432673

Role & responsibilities: Title: Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory. If you are passionate about building relationships, managing customer expectations, and delivering a superior customer experience, we invite you to apply for this exciting opportunity to be a part of the 99acres team. Preferred candidate profile:

JOB DESCRIPTION: TEAM LEADER SELECT SERVICE Overview - The Customer Support and Service team always represents the voice of the customers. They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through call, chat or email. Role: As a Team Leader, you will be responsible for managing the team who does post-sales experience and membership renewal of our personalized customers. To be a successful Team Leader, you should be proactive, patient, and able to work in a high-pressure environment. Ultimately, a top performing Team Leader is the one who is a product expert and demonstrates exceptional communication, problem solving and customer service skills. What you will do in this role Manage post-sales experience and service of premium members of Shaadi SELECT. Mentor and develop the team. Effectively manage shift operations. Strong Knowledge and Experience on Operational Metrics. (CSAT, AHT, Shrinkage, Quality scores, maintaining SLA, Attrition management). Handling Escalation calls of Customers. Track Customer Satisfaction & ensure closure of complaints. Strong Rapport building skills with Team & stakeholders, manage attrition in the team. Evolve more effective work process for improving customer interactions. Constantly monitor & review performance metrics for achievement of objective. To effectively manage Contact Centre operations for constant performance achievements. Identify relevant training needs of agents & ensure effective implementation. Interface with IT/HR/ Training/Quality in order to improve the teams Performance. What you should have 3 years of experience developing the above skills. Experience must include tele-marketing job. Should be familiar with effective objection handling. Extremely detail oriented and ability to organize. Bachelor's Degree. Brownie Points Preferably from Matrimonial background.

Customer Success & Retention Specialist Designation - Commensurate to one's experience Job Location: Bangalore Palace Road Education Any Graduate (MBA preferred as an added advantage) About the Team Manupatra, serving customers in more than 20 countries, is a leading provider of information-based analytics and decision tools for professional and business users. A long-time innovator in deploying advanced technologies in the legal domain, Manupatra aims to enhance productivity, efficiency, and the overall practice of law. Our solutions empower professionals to make informed decisions and deliver impactful outcomes. About the Role As a Customer Success & Retention Specialist, you'll play a vital role in ensuring customers stay engaged and continue their journey with Manupatra. Your primary responsibility will be to manage the entire renewal lifecycle, maintain proactive communication with clients, resolve billing or service issues, and identify opportunities to deepen customer relationships. You will act as a key link between customer satisfaction and revenue continuity. Key Responsibilities Renewal Management & Tracking Maintain a comprehensive system to monitor upcoming renewals. Plan and prioritize outreach based on renewal cycles and account value. Customer Communication & Engagement Reach out to clients nearing renewal to discuss their evolving needs. Facilitate smooth renewals through timely calls, emails, and follow-ups. Regularly update CRM with call remarks, especially for contacts not yet reached. Escalation & Follow-through Escalate complex or unresponsive cases to assigned Relationship Managers (RMs). Coordinate internally to remove any hurdles delaying renewals. Revenue Collection Support Follow up on pending invoices and assist in resolving billing-related concerns. Collaborate with finance teams to ensure timely collections. Sales Support Spot upsell or cross-sell opportunities during conversations. Route qualified leads to the appropriate internal teams. Training & Onboarding Conduct onboarding sessions for new users. Organize courtesy calls and engage customers through the renewal phase. Quarterly Account Reviews Analyze usage data to identify underutilization or concerns. Act on feedback and ensure customer satisfaction is continuously improved. Ideal Candidate Profile Excellent verbal and written communication skills. Strong attention to detail and follow-through. Customer-focused mindset with problem-solving ability. Prior experience in renewals, customer success, or inside sales is a plus. Comfortable using CRM tools, Excel, and digital communication platforms.

Roles and Responsibilities: The Consultant shall provide the following as required by Client: 1) Validate orders and enter the following data within two (2) working days. First Sales Orders Credit Memos Stock Rotation RMAs Incorrect Shipment RMAs Credit and Rebills Service Contracts 2) Check Inventory (VMI, OEM, Parent) per matrix and ATP per order and per request for information. 3) Arrange to Drop Ship or Direct Ship as required. 4) Generate Invoices on a daily basis. 5) Follow up with package movement till delivery via report to indicate status and to be provided within 1 day per request. 6) Provide Support & Co-ordination to the customers and internal stakeholders with replies within 2 days. 7) Update Client’s CRM system with Order information and process orders within 30 minutes of receipt of the call or email from the Client’s customers. 8) Work with sales representatives to review and clarify any issues or questions with the order. Send email regarding issues and questions to sales representatives within 15 minutes.

Role & responsibilities Accountable for the entire process of lead management, sales, and business development for the region. Data management to ensure 100% coverage in assigned territory and tracking other key parameters. Client acquisition campaigns and lead generation to build a flagship brand for property services in the respective region. Accountable for service delivery and ensuring client retention. Providing market intelligence, data analytics and insights to Marketing team to launch the right promotional and customer communication initiatives. Accountable for achieving targets in the designated areas. Mapping new projects & new brokers in designated territories and acquisition of new projects and new brokers to ensure coverage across designated territory. Relationship Management with existing clients to ensure 100% coverage of new projects launched by them. Preferred candidate profile A graduation or post-graduation degree with 2 to 5 years of experience in B2B/Channel sales. Worked in a real estate business. An outgoing personality and are confident & self-motivated. Dexterity in creating and delivering presentations. Resilience and persistence. Passion for selling and dexterity in communicating with people at all levels. Strong implementation skills.

Role & responsibilities 1. Customer Relationship Management & Sales Execution Conduct regular visits to the companys existing strong customer base. Maintain consistent communication via calls, emails, and in-person meetings. Ensure timely quotation submission to customers. Manage sample requests, including coordination with the lab for preparation and dispatch. Follow up with the lab on sample progress and ensure timely delivery to customers. Follow up with customers for sample feedback and trial results. Enter all interactions, quotations, sample requests, and follow-ups in the CRM system. Prepare and submit a monthly travel plan and visit reports 2. Collection Follow-up Proactively follow up on outstanding payments to ensure timely collections. Coordinate with the accounts team for reconciliation and dispute resolution. Develop and implement a structured collection follow-up plan. 3. Business Development & New Client Acquisition Identify and approach new customers in the domestic and export markets. o Leverage industry knowledge to identify potential business opportunities. Conduct market research on customer needs, competition, and pricing trends. 4. CRM Usage, Sales Tracking & Reporting Ensure daily CRM updates covering the entire sales cycle, from lead generation to order dispatch. Track and manage sales pipelines, customer interactions, and follow-ups. Prepare and submit a detailed visit report after every customer meeting. Provide regular reports on sales progress, pending collections, and market feedback Preferred candidate profile • Experience: 5-8 years in B2B sales within a chemical manufacturing or trading company (mandatory). • Education: Bachelors degree in Chemistry, Business, or a related field. • Skills : o Strong customer relationship management and negotiation skills. o Hands-on experience with CRM tools for sales tracking and reporting. o Excellent communication in English, Hindi, and Gujarati (preferred). o Ability to travel extensively for customer visits and follow-ups

Key Responsibilities: • Manage and nurture relationships with existing clients to ensure high retention rates. • Drive contract renewals by proactively engaging with customers before expiration. • Address client concerns and provide solutions to enhance customer satisfaction. • Identify upsell and cross-sell opportunities to expand client engagement with our offerings. • Collaborate with internal teams, including customer support and product teams, to resolve client issues and improve service offerings. • Monitor client usage and engagement to detect potential churn risks and take preventive actions. • Maintain accurate records of customer interactions, renewal pipelines, and sales activities in the CRM system. • Provide regular reports on client feedback, retention rates, and revenue generated from renewals. Interested candidates can share share resume on 7061049272(whatsapp only) or shaheen.khan@tradeindia.com

About the Role: The Customer Care Executive is responsible for contact management to strengthen the customer relationship which is the key to retention. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Should be able to set the targets for the renewals based on the monthly portfolio To support the branches for retention, and renewals & increase the branch revenue via price increase & up-selling Compliant Management- To identify & resolve the customers' complaints within the specific timelines Alert Account Management- To identify the alert customer & bring the possibility of the revival of the accounts To provide recommendations & suggestions to the branch for the improvement Conduct regular reviews & terminate the non-revival accounts Should be able to analyse data and over the challenging areas to improve month-on-month performance. Should be able to share the monthly dashboard with the analysis and recommendations Key Result Areas: Managing Residential & Commercial Renewals Deliver budgeted profit through Price Increase Lead Generation and self conversion Customer Retention Competencies (Skills essential to the role): Attentiveness. Clear communication skills. Ability to use positive language. Time management skills Data Analysis Educational Qualification / Other Requirement: Graduation Role Type / Key working relationships: Individual Contributor Internal team External stakeholders What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that its our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds

Job description As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 10-15 meaningful telephone/video calls with clients CTC - 3.36LPA- 3.96LPA + Incentive Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how business buy and sell. Weekly Salary: We are India's first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Attractive Incentives: O ur incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost

Responsibilities: * Manage finances through renewals and licensing processes using Xero, Excel, and Hubspot. * Ensure accurate record keeping with MS Office tools.

Sales/Business development - International process Experience: 1+ Years (Immediate joiners only) Location: Chennai (Work from Office) Shift: Night shift Key Responsibilities: B2B sales, Inside sales, lead generation, cold calling, upsell/cross selling, renewal and retention, international voice process. Manage end-to-end customer renewal processes for assigned pipelines. Engage proactively with customers to ensure timely contract/subscription renewals. Demonstrated clear, professional communication via email and calls, maintaining a strong customer-first approach. Work cross-functionally with internal teams (Account Executives, Customer Success, CX BP Team, Sales, Finance- AR/AP) to resolve renewal-related issues. Identify potential churn risks and act swiftly to mitigate them. Maintain accurate renewal data in SFDC and track performance metrics. Identify and route upsell/cross-sell opportunities to the appropriate teams. If the job description matches your profile, please call 7401616946 or Mail

Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues efficiently and with empathy Document interactions and transactions, recording details of inquiries, complaints, and actions taken Follow up with customers to ensure their issues are resolved to satisfaction Escalate unresolved or complex issues to appropriate departments or supervisors Maintain up-to-date knowledge of company products, services, and procedures Meet or exceed individual and team performance targets

Order Management||BLR-Virtual 2 Yrs exp in end to end Order Lifecycle 5.5 LPA 0-15 days Order Management lifecycle Order fulfillment Order processing SAP CRM ERP Claims & Disputes Karishma.imaginators@gmail.com

Role As a Team leader, you will be responsible for managing the team who does post-sales experience and membership renewal of our personalized customers. To be a successful Team leader, you should be proactive, patient, and able to work in a high-pressure environment. Ultimately, a top performing Team Leader is the one who is a product expert and demonstrates exceptional communication, problem solving and customer service skills. What you will do in this role Manage post-sales experience and service of premium members of Shaadi SELECT. Mentor and develop the team. Effectively manage shift operations. Strong Knowledge and Experience on Operational Metrics. (CSAT, AHT, Shrinkage, Quality scores, maintaining SLA, Attrition management). Handling Escalation calls of Customers. Track Customer Satisfaction & ensure closure of complaints. Strong Rapport building skills with Team & stakeholders, manage attrition in the team. Evolve more effective work process for improving customer interactions. Constantly monitor & review performance metrics for achievement of objective. To effectively manage Contact Centre operations for constant performance achievements. Identify relevant training needs of agents & ensure effective implementation. Interface with IT/HR/ Training/Quality in order to improve the teams Performance. What you should have 4 years experience developing the above skills. Experience must include tele-marketing job. Should be familiar with effective objection handling. Extremely detail oriented and ability to organize. Bachelors Degree. 5 Days Working (2 Rotational Week off) If Interested, please share resume on 7506053923

Min. 1 year of experience in outbound/Telecalling/Telesales/customer service process required. Good comm. skills in English/Bengali/Hindi Interaction with customers & good convincing skills will be considered. Bold,Confident,Immediate Joiner Required Candidate profile Good convincing skill must have tele sales experience, selling skills negotiation skill Proficiency in MS Office and CRM software Drive revenue Ready to work in challenging work culture Perks and benefits unlimited rewards and incentives

Hiring Phone Banking officer Graduate Fresher welcome Salary-21500 per month Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 9082104424 Sanika email-hyflyhr9@gmail.com Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in

Payroll-Bank Des-Phone Banking Process-Inbound Salary-3.5 Lakh Graduate Fresher Candidate with BPO Exp/Banking RM can also apply Location-Thane/Nahur/Pune Can apply branch banking after 2 yrs all banking facilitie Call 8080702016 Kanchan www.hyfly.in Required Candidate profile 1. Outbound calling and converting lead into sales. 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. Achieving weekly, monthly, target.

Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 24500 Work Location-Belapur / Airoli Call-7738521154 Harpreet Email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Hiring Phone Banking officer Graduate Fresher welcome Salary -17500 per month Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 8080126356 / 7738521154 www.hyfly.in Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in

We are looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management. Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 23 face-to-face client meetings daily to drive engagement and retention. Experience and Education: MBA graduate with strong academics 5+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 40+ team members in last 3yrs

Purpose: On boarding dealers under MISP, Managing Dealerships in retail insurance, Service Support, Monitoring Penetration, Co-ordination with OEM team/ Insurance company Liaoning and adherence to IRDA guidelines by dealers. Role & responsibilities Deployment of OEM tied up insurance with Dealerships. Accountable for the penetration in insurance nos, revenue. Effective coordination with insurance companies and field. Reporting of MIS on a daily basis with field to Regional Heads Training Support to dealers./ Staff Business Review with the respective Regional Heads on a weekly basis Ensure that dealer grievances are supported and clarified. Identifying training needs to dealers and planning training sessions. Co-ordination with OEMs, Insurance Companies on Contest Planning at local level. Reporting the same to Regional Heads. Ensure the insurance portal works smoothly. Dealer Query Handling Dealer Code Creation & MISP follow up MISP Query Portal support coordinating with Helpdesk team Policy issuance support Payout Related Issues ( Invoice raising ) GST Recon Support with Central team Claim Support Maintain Good Relationship with Dealer Principal. 64 vb recon Claim and Cashless support Preferred candidate profile Should have worked in an insurance company earlier or in a General Insurance Broking Firm in a similar role handling with 1-2 years experience. Broker Qualified Person added advantage. Should be sales savvy. Effective communication in local language and English.