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1 - 3 years
2 - 3 Lacs
Bengaluru
Work from Office
We are on the lookout for a proactive and results-driven Sales Development Representative (SDR) to engage with financial strategists and decision-makers, offering bespoke solutions for legal entity documentation and company reports. In this key role, you will cultivate meaningful connections through strategic outreach, identify critical business needs, and collaborate with the business development team to generate high-value opportunities that drive organizational success. Key Responsibilities Outbound Calls: Initiate calls to clients to inquire about their needs. Client Relationship Building: Establish and maintain professional relationships with clients, acting as a first point of contact for legal document inquiries. Qualification: Assess whether the secondary clients require documents by gathering relevant information during the calls. Data Collection: Accurately log all interactions and details in the system, tracking progress and client requirements. Lead Generation: Identify opportunities for the Business Development team for follow-up, based on the need for legal entity documentation. Market Research: Keep updated on industry trends and needs related to legal documentation, ensuring calls are relevant and informative Reporting: Provide regular updates and feedback on call outcomes, lead generation, and any challenges faced. Key Skills & Qualifications Proven experience in Business Development or a similar role Strong communication skills, both written and verbal, with the ability to engage professionals over calls. Excellent organizational skills with attention to detail. Proficiency in using google sheets and creating client relationship logs. Strong problem-solving skills and the ability to think on your feet during calls. Self-motivated with a drive to meet and exceed targets. Ability to work independently and as part of a collaborative team. Working Conditions This is a full-time position. Remote based working environment. ABOUT TRACXN Tracxn (www.tracxn.com) is a product-based company providing a research and deal-sourcing platform for Venture Capital, Private Equity, Corp Dev, and other professionals working around the startup ecosystem. We are a team of 700 working professionals serving our customers across the globe. Our clients include Andreessen Horowitz, Google, Samsung, Matrix Partners, and Citi among others. FOUNDERS Neha Singh (ex-Sequoia, BCG | MBA - Stanford GSB) Abhishek Goyal (ex-Accel Partners, Amazon | BTech - IIT Kanpur)
Posted 3 months ago
1 - 3 years
2 - 3 Lacs
Bengaluru
Work from Office
We are looking for a proactive customer engagement specialist to engage with potential and existing customers through outbound calls and emails. This role involves understanding customer needs, providing accurate information, and building strong relationships to drive business growth. You will collaborate closely with the business development team to generate leads and ensure excellent customer experiences. Key Responsibilities : Play a crucial role in our dynamic voice process system by connecting with customers through engaging conversations and impactful interactions. Make outbound calls to prospective and existing customers to engage, inform, and understand their needs. Generate leads by identifying and qualifying prospects. Conduct follow-up calls and send emails to nurture customer relationships and ensure timely communication. Clearly communicate the product details while addressing customer inquiries. Generate and qualify leads, identifying potential opportunities for business growth. Maintain accurate records of call interactions, outcomes, and follow-ups in the CRM system. Adhere to call scripts and guidelines while personalizing interactions for an engaging customer experience. Handle customer concerns professionally, ensuring quick resolution and customer satisfaction. Prioritize and manage daily call schedules to maximize efficiency. Collaborate with internal teams to provide feedback on customer insights and challenges. Maintain a professional tone and language during all interactions. Key Skills & Qualifications Strong communication skills with the ability to engage professionals over calls. Experience in outbound calling, customer engagement, or lead generation preferred. Strong ability to build rapport and handle customer interactions professionally. Excellent organizational skills with attention to detail. Strong problem-solving skills and the ability to think on your feet during calls. Self-motivated with a drive to meet and exceed targets. Ability to work independently and as part of a collaborative team. Working Conditions This is a full-time position. Remote based working environment. ABOUT TRACXN Tracxn (www.tracxn.com) is a product-based company providing a research and deal-sourcing platform for Venture Capital, Private Equity, Corp Dev, and other professionals working around the startup ecosystem. We are a team of 700 working professionals serving our customers across the globe. Our clients include Andreessen Horowitz, Google, Samsung, Matrix Partners, and Citi among others. FOUNDERS Neha Singh (ex-Sequoia, BCG | MBA - Stanford GSB) Abhishek Goyal (ex-Accel Partners, Amazon | BTech - IIT Kanpur)
Posted 3 months ago
1 - 3 years
2 - 3 Lacs
Bengaluru
Work from Office
We are looking for a Sales Executive (Voice & Email) who will be responsible for handling outbound calls, generating leads, and responding to customer inquiries. The role involves proactively reaching out to potential customers, identifying business opportunities, and providing accurate information about our products/services. Key Responsibilities Make outbound calls to potential and existing customers to explain products/services. Engage with clients professionally to understand their needs and provide relevant solutions. Generate and qualify leads by identifying potential customers and assessing their requirements. Follow up on leads and inquiries to nurture customer relationships. Handle objections and provide clarifications in a polite and helpful manner. Respond to customer emails with clear and well-structured replies. Provide product details and solutions to customer inquiries. Address customer concerns professionally and ensure timely follow-ups. Write polite and informative emails to assist customers in making decisions. Key Skills & Qualifications Strong communication skills with the ability to engage professionals over calls. Strong ability to build rapport and handle customer interactions professionally. Excellent organizational skills with attention to detail. Strong problem-solving skills and the ability to think on your feet during calls. Self-motivated with a drive to meet and exceed targets. Ability to work independently and as part of a collaborative team. Working Conditions This is a full-time position. Remote based working environment. ABOUT TRACXN Tracxn (www.tracxn.com) is a product-based company providing a research and deal-sourcing platform for Venture Capital, Private Equity, Corp Dev, and other professionals working around the startup ecosystem. We are a team of 700 working professionals serving our clients across the globe. Our clients include Andreessen Horowitz, Google, Samsung, Matrix Partners, and Citi among others. FOUNDERS Neha Singh (ex-Sequoia, BCG | MBA - Stanford GSB) Abhishek Goyal (ex-Accel Partners, Amazon | BTech - IIT Kanpur)
Posted 3 months ago
1 - 3 years
2 - 3 Lacs
Bengaluru
Work from Office
We are looking for an Inside Sales Executive (Voice & Email) who will be responsible for handling outbound calls, generating leads, and responding to customer inquiries. The role involves proactively reaching out to potential customers, identifying business opportunities, and providing accurate information about our products/services. Key Responsibilities Make outbound calls to potential and existing customers to explain products/services. Engage with clients professionally to understand their needs and provide relevant solutions. Generate and qualify leads by identifying potential customers and assessing their requirements. Follow up on leads and inquiries to nurture customer relationships. Handle objections and provide clarifications in a polite and helpful manner. Respond to customer emails with clear and well-structured replies. Provide product details and solutions to customer inquiries. Address customer concerns professionally and ensure timely follow-ups. Write polite and informative emails to assist customers in making decisions. Key Skills & Qualifications Strong communication skills with the ability to engage professionals over calls. Experience in outbound calling, client engagement, or lead generation preferred. Strong ability to build rapport and handle customer interactions professionally. Excellent organizational skills with attention to detail. Strong problem-solving skills and the ability to think on your feet during calls. Self-motivated with a drive to meet and exceed targets. Ability to work independently and as part of a collaborative team. Working Conditions This is a full-time position. Remote based working environment. ABOUT TRACXN Tracxn (www.tracxn.com) is a product-based company providing a research and deal-sourcing platform for Venture Capital, Private Equity, Corp Dev, and other professionals working around the startup ecosystem. We are a team of 700 working professionals serving our clients across the globe. Our clients include Andreessen Horowitz, Google, Samsung, Matrix Partners, and Citi among others. FOUNDERS Neha Singh (ex-Sequoia, BCG | MBA - Stanford GSB) Abhishek Goyal (ex-Accel Partners, Amazon | BTech - IIT Kanpur)
Posted 3 months ago
1 - 5 years
3 - 4 Lacs
Bengaluru
Work from Office
About Furlenco Furlenco is a different furniture company. We enable the urban Indian to live better today in their homes, by giving them award-winning furniture and home decor with a basket of access to rent, buy, sell and buy back. All of our furniture is designed in-house by experts. We dont just give furniture. We provide decor, accessories and appliances as well. We have launched our first ever offline stores so that one can furnish their entire home, room or corner without traversing multiple stores or websites ! Check out our People website to see what its like to work here at Furlenco ! Position Overview: We are seeking a talented and motivated Retention Sales Specialist to join our team. The primary responsibility of this role is to engage with existing customers, understand their needs, and develop strategies to retain their business. The Retention Sales Specialist will leverage strong communication skills, persuasive techniques, and a deep understanding of our products/services to effectively renew subscriptions, upsell additional offerings, and increase customer revenue and loyalty. Key Responsibilities: 1. Proactively engage with existing customers through various channels including phone calls, emails, and virtual meetings to understand their needs and address any concerns. 2. Develop and maintain strong relationships with customers, serving as their primary point of contact for all retention-related inquiries. 3. Collaborate with cross-functional teams including customer support, product development, and marketing to ensure customer satisfaction and identify opportunities for retaining and upselling. 4. Utilize CRM systems and other sales tools to track customer interactions, forecast retention rates, and monitor progress towards sales targets. 5. Identify and address customer objections, demonstrating the value proposition of our products/services and overcoming barriers to renewal. 6. Prepare and present compelling proposals, contracts, and pricing options tailored to each customers specific needs and budget. 7. Stay informed about our offerings, industry trends, competitor offerings, and market dynamics to effectively position our products/services and maintain a competitive edge. 8. Continuously seek feedback from customers to identify areas for improvement and drive initiatives to enhance the overall customer experience. Qualifications: - Bachelors degree in Business Administration, Marketing, or related field (preferred). - Proven track record of success in sales, retention, or account management roles, preferably in a B2C environment. - Strong interpersonal and communication skills, with the ability to build rapport and influence decision-making at all levels of an organization. - Results-oriented mindset with a passion for exceeding sales targets and driving business growth. - Ability to work independently as well as collaboratively in a fast-paced, dynamic environment. - Proficiency in Microsoft Office Suite. - A customer-centric approach with a genuine desire to understand and address the needs of our customers. - Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously. Join us at Furlenco and become an integral part of our dedicated team, where your contributions will be valued and rewarded. If you are passionate about sales, customer retention, and making a positive impact, we want to hear from you! Perks include Industry competitive salary packages with benefits Exposure working with some of the best minds in the industry. A positive work atmosphere that encourages collaboration and holistic development We provide a comprehensive insurance cover for you and your family.
Posted 3 months ago
4 - 9 years
4 - 7 Lacs
Kadi
Work from Office
Role & responsibilities Customer Service The conscious voice of the customer within the organisation, acting as the customer representative on all related activities. Accessing Customer B2B Portals on a regular (minimum weekly) basis in order to obtain performance metrics and update / maintain customer specific requirements. Resolving Customer Issues Ensure customer specific systems (APQP, change management, zero mileage, warranty service, etc) and performance requirements are understood and communicated within the organisation. Customer Relationship Development / Prospecting Assure customer satisfaction by Monitoring and communicating current customer performance data, and ensure alignment with internal GKN Driveline reporting. Customer Relationship Management (CRM) Data Hold regular meetings with the customer to develop working relationships, review current performance, and discuss future changes to requirements. Customer Needs Clarification Clarify the customer's requirements. Or assist in conducting interviews with potential customers to collect client requirements making detailed notes. Renewals Provide exceptional service to customers to encourage continued use of the organization's products/services. Compliance Develop and execute a customer quality improvement plan (Road Map) aligned with agreed objectives and end targets (KPIs). Personal Capability Building Undertake training when identified to improve business capability and allow for changes in technology and quality requirements. Continuously improve Customer Quality sub function. Quality Management System Monitors customer B2B portal data and highlights potential issues to Plant Management, Business Unit or Regional Quality Management and relevant Customer Quality Director. Operational Compliance Develop and execute a customer quality improvement plan (Road Map) aligned with agreed objectives and end targets (KPIs). Takes Local Plant Lead on escalated problem-solving using CSR (6 sigma, Shainin Red X, KT , etc) under the lead of Customer Quality Director leads the information flow between Plant & Customer Quality Director. Quality Concern Management Uses structured problem solving approach and engages cross-functional team to analyze problems in a timely manner, supported by robust data and sound logic. Quality Reporting Consolidates customer B2B portal data and summarize main issues/actions as part of plant Quality Reporting, Uses Monthly Voice of Customer Reports to drive improvements within plants scope. Skills Leverages Digital Communications with Customers Works with full competence to leverage digital communication (email, text, chat, social media) to create positive, defining moments for customers. Typically works without supervision and may provide technical guidance. Masters Service Conversations Works with full competence to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works without supervision and may provide technical guidance. Navigates Customer Challenges Works with full competence to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works without supervision and may provide technical guidance. Strengthens Customer Connections Works with full competence to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works without supervision and may provide technical guidance. Customer-Focused Approach Works with guidance (but not constant supervision) to orient the seller's organization around delivering to the key needs of their customers. Builds Customer Loyalty Works with full competence to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organization's ability. Typically works without supervision and may provide technical guidance. Service Into Sales Works with full competence to recognize sales opportunities during service interactions to enhance overall customer service. Typically works without supervision and may provide technical guidance. In-Depth Questioning Works with guidance (but not constant supervision) to explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution. Education BE or Diploma -Mech with experience in QA Experience Minimum 4 years of experience
Posted 3 months ago
5 - 9 years
8 - 11 Lacs
Bengaluru
Work from Office
WALK-IN DRIVE FOR "Sales & Fulfillment -Renewal Quoting " at BANGALORE 21st Mar 2025 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 21st Mar 2025 at BANGALORE. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume Interview Information: Interview Date: 21st Mar 2025 Interview Time: 09:30 Am till 12:30 Pm Interview Venue - BANGALORE:: Bangalore JP Nagar Venue: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase.J P Nagar,Bengaluru, Karnataka 560078 Landmark: Near Sindhoor Convention Centre Note - No Candidate parking facility available at JP Nagar recruitment center location. Documents to Carry: Please carry 2 set of updated CV(Hard Copy). Please carry Face Mask**. Mandatory to Carry Identity proof (PAN Card). Job Description:: Job Location : Bangalore Qualification : Any Graduates (15 years Graduation) Shifts: Flexible/Day Shift Experience: 5+ years 1. 5-7 years Experience: Skills Required: Provide process and domain expertise Manage complex transactions Anchor process improvement projects 5-7 years of relevant experience Strong customer orientation Clear written & oral communication/customer service skills with external as well as internal customers Excellent analytical & interpersonal skills Working knowledge in ERP/CRM systems 2. 7+ years Experience: Manage the processes at operations level Balance workload between various team members to get desired output Identify training and development needs for the process associates Handle first level escalations Anchor process improvement projects 7+ years of relevant experience Exceptional understanding of process Takes responsibility for work & direct reporting team members Effectively train & mentor department team members Ability to lead and motivate team to achieve performance goals Ability to manage processes to metrics Experience in managing client relationships and addressing issues Working knowledge in ERP/CRM systems Roles & Responsibilities: Work with multiple stakeholders as needed to ensure accurate quotes and lead times. Follows up on quotations and modifies quotes as necessary. Collaborate with suppliers and internal stakeholders to negotiate and demand prices within acceptable terms and conditions. Support sales Exceptions in respect of quotes Maintain and update the related contract quotes with all relevant asset information, ensuring data integrity and accuracy. Regards, Infosys BPM Recruitment team.
Posted 3 months ago
5 - 9 years
7 - 11 Lacs
Bengaluru
Work from Office
WALK-IN DRIVE FOR "Sales & Fulfillment -Contact Management " at BANGALORE 21st Mar 2025 Greeting from Infosys BPM Ltd.,You are kindly invited for the Infosys BPM:: Walk-In Drive on 21st Mar 2025 at BANGALORE. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume Interview Information: Interview Date: 21st Mar 2025 Interview Time: 09:30 Am till 12:30 Pm Interview Venue - BANGALORE:: Bangalore JP Nagar Venue: Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase.J P Nagar,Bengaluru, Karnataka 560078 Landmark: Near Sindhoor Convention Centre Note - No Candidate parking facility available at JP Nagar recruitment center location. Documents to Carry: Please carry 2 set of updated CV(Hard Copy). Please carry Face Mask**. Mandatory to Carry Identity proof (PAN Card). Job Description:: Job Location : Bangalore Qualification : Any Graduates (15 years Graduation) Shifts: Flexible/Day Shift Experience: 5+ years 1. 5-7 years Experience: Skills Required: Provide process and domain expertise Manage complex transactions Anchor process improvement projects 5-7 years of relevant experience Strong customer orientation Clear written & oral communication/customer service skills with external as well as internal customers Excellent analytical & interpersonal skills Working knowledge in ERP systems 2. 7+ years Experience: Manage the processes at operations level Balance workload between various team members to get desired output Identify training and development needs for the process associates Handle first level escalations 7+ years of relevant experience Exceptional understanding of process Takes responsibility for work & direct reporting team members Effectively train & mentor department team members Ability to lead and motivate team to achieve performance goals Ability to manage processes to metrics Experience in managing client relationships and addressing issues Working knowledge in ERP systems Roles & Responsibilities: Renewal of the contracts in standard & nonstandard forms Creation of new contracts in standard & nonstandard forms Setting up payment terms in contracts. Working with multiple stakeholders for contract signatures. Handling contract amendments & modifications Termination and activation of contracts Collaborate with other departments, including sales, customer service, and IT, to ensure seamless contract administration and address any issues that arise. Regards, Infosys BPM Recruitment team.
Posted 3 months ago
12 - 15 years
16 - 21 Lacs
Bengaluru
Work from Office
manager bids & proposals We are WSP - Join us and make your career future ready! In today’s world it’s important to work for a company that has clear purpose, giving back to communities and supporting what is truly important in the world. When considering a career move its vital to work for a business that is aligned to your values and goals, a place where you can belong. See what WSP stands for in 2025 and beyond YOUR NEW ROLE, WHATS INVOLVED? WSP ME team has ambitions to significantly expand our energy team. We have a range of roles available to suit people at all points of their career and development. We are seeking a dynamic professional with core expertise in Bids & Proposal domain with proven experience on large size utility and infrastructure projects. The incumbent would be a proven professional with strong techno commercial acumen who will be managing bids and proposals from receipt of RFP upto successful bid submission. As the Manager-Bids and Proposals, Candidate will provide support to work winning activities and initiatives by driving and implementing the prospect to project process. Key aspects of role include: Responsible for bids and proposal related activities starting from receiving the RFP upto the successful submission of the bids. Ensuring compliance with WSP governance procedures and submission of RFP compliant bids. Interpersonal skills to collaborate with internal and external stakeholders to ensure technical and commercial excellence in bids and proposals. Ability to handle a large volume of bids and working in a very dynamic and result oriented team. Coordinate and prepare high-quality responses to tender documents, ensuring all bids meet customer requirements and company standards. Have a thorough understanding of the services offered by the Business Units, their Strategies and Targets, to help to identify Clients and Opportunities. Lead bid strategy meetings and review competitive information to develop winning strategies. Create compelling, customer-focused proposals that effectively communicate the value proposition. Track and manage bid outcomes, providing feedback to the team and conducting post-bid reviews to identify areas for improvement Supporting through the ‘End Game’ process and Prospect to Project Handover, working alongside Prospect Leaders and Project Managers on the transfer of project knowledge and approach where appropriate. Building relationships with Client procurement departments to be able to plan and position WSP for tenders To drive continuous improvements in the development of prospect documentation across the team Chairing Business Unit calls and ensuring that prospects undergo the right levels of Governance (Go / No Go and Sign-off) Facilitating Business Unit Specific Prospect Data Collection, Reporting and Analysis to help drive key decision. Work alongside Work Winning Lead and Client Directors across the Business Units to develop and review BU’s prospect portfolios. Candidate Expertise: Strong Project Management and Co-ordination Skills. Detailed understanding of each Business Units offering – Regional and Global capabilities and expertise. Experience in power, water and renewables sectors will be and added advantage. Dive Knowledge Sharing through day-to-day activities, helping provide visibility across the team and Business Units. Able to work with InDesign or prepare graphics for proposals and presentation. Mandatory Skills Quality Oriented, Bidding and Work Winning Experience, Stakeholder Engagement & Management Qualifications Possess a Graduate or Post Graduate Degree in Engineering from an accredited institution. Preferably familiar with ME projects. Experience of working in a lead role on large size capital projects globally while the ME experience will be an added advantage. Experience in Power, Water and Renewable e.g. solar, wind and BESS projects is preferred. Excellent verbal and written communication skills. Demonstrated leadership skills, Strong problem solving and analytical skills. Self-motivated and eager learner, aptitude to grow and develop within the field. What if we can? What if we can have work-life balance? What if we can be rewarded in ways that support our individual needs? What if we can be accepted for who we are? Here at WSP – we can! WSP recognizes that work is only one part of our lives and making time for the other things in our life is important – be that our families, our friends or ourselves. So, if working from home, working part-time or having flexible start and finish time will help with this let us know as part of your application. As well as rewarding you with competitive pay, WSP offers standard benefits including first class medical cover, paid professional subscriptions. Be you, be happy - we strive to have a friendly and inclusive culture which respects and maximizes the contribution individuals can bring to WSP. We recognise the benefits that people with varying backgrounds and experiences can bring. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, religion or belief, marital status, pregnancy or maternity/paternity. We will interview all disabled applicants who meet the essential criteria.
Posted 3 months ago
5 - 10 years
5 - 9 Lacs
Bengaluru
Work from Office
NXT IT Contract Renewal Quoting 2yrs+ Team Handling 5+Yrs Upto-11LPA BLR ImmediateJoiner Mansi:9953984389 mansikohliimaginator@gmail.com Understanding of CMDB asset management principles Activation Accuracy,Timeliness,Budget Compliance,Stakeholder Required Candidate profile Contract Renewal Management,ICT Sector,CMDB,Asset Management,Data Integration, Stakeholder Documentation,Auditing,Order Management,Renewal Quoting B2B Contract,Order Fullfilment TM
Posted 3 months ago
1 - 3 years
4 - 4 Lacs
Lucknow, Jaipur, Kolkata
Work from Office
As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost Any graduate with 9 months of relevant experience in sales can apply
Posted 3 months ago
0 - 5 years
3 - 4 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
Payroll-Bank Des-Phone Banking Process-Inbound Salary-4.5 Lakh Graduate Fresher Candidate with BPO Exp/Banking RM can also apply Location-Thane/Malad Can apply branch banking after 2 yrs all banking facilities Call 9773553319 Simran www.hyfly.in Required Candidate profile 1. Outbound calling and converting lead into sales. 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. Achieving weekly, monthly, target.
Posted 3 months ago
1 - 6 years
3 - 8 Lacs
Bengaluru
Work from Office
We are looking for a dynamic and results-driven Sr. Executive - Client Success to join our team. The ideal candidate will be responsible for managing client renewals, retention, and overall account management, ensuring long-term customer satisfaction and success. This role requires a strong understanding of Google Workspace and Google Cloud Platform, along with excellent relationship management and problem-solving skills. Key Responsibilities Renewal & Retention Management: Drive client retention and contract renewals to ensure continued business growth. Proactively engage with clients to address concerns and provide solutions that enhance their experience. Account Management: Build and maintain strong relationships with clients, ensuring their needs are met effectively. Serve as a trusted advisor to clients, providing insights on Google Workspace and GCP solutions. Track and report key client metrics, identifying risks and opportunities for improvement. Technical & Solution Support: Assist clients in understanding and optimizing their use of Google Workspace and GCP solutions. Collaborate with technical teams to address client requirements and deliver tailored solutions. Business Development & Upselling: Identify opportunities for upselling and cross-selling additional products and services. Work closely with sales and marketing teams to enhance customer engagement and drive revenue growth. Contract & Negotiation Management: Handle contract negotiations and ensure smooth agreement renewals with clients. Work collaboratively with legal and finance teams to streamline processes. Required Skills and Qualifications: B.Sc, BE/B.Tech or a related field. Proven experience in renewal, retention, or account management, preferably within the Google Cloud or SaaS industry. Strong understanding of Google Workspace and/or Google Cloud Platform. Excellent communication, negotiation, and presentation skills. Ability to build and maintain strong relationships with clients. Strong analytical and problem-solving skills. Proficiency in CRM software (e.g., Salesforce, HubSpot). Ability to work independently and as part of a team. Experience with contract negotiation. Ability to understand and explain technical products to non-technical customers. Preferred Qualifications Google Cloud certifications. Experience working with Google Cloud partners. Experience with SaaS sales.
Posted 3 months ago
1 - 6 years
3 - 4 Lacs
Mumbai
Work from Office
- Attend to the existing & new clients for new orders our label manufacturing unit - Coordinate with suppliers for new material trials - Follow-up for payments with the clients - Attend exhibitions / trade shows .
Posted 3 months ago
1 - 3 years
2 - 4 Lacs
Noida
Work from Office
Role & responsibilities: Speak with pre-generated leads via calls and sell Paid Plans Understand customer needs and handle their queries about paid plans Close sales and achieve monthly sales targets Ability to influence & negotiate with the customers Fast learner who has a passion for sales Proven track record of achieving sales target Preferred candidate profile: Good communication and interpersonal skills Active listening skills & strong convincing skills Perks and benefits- Shuttle Service Available from Botanical Garden Metro Station/ Incentive
Posted 3 months ago
0 - 5 years
3 - 4 Lacs
Thane, Kalyan/Dombivli, Mumbai (All Areas)
Work from Office
Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 24500 Work Location-Belapur/Airoli Call-9082104424 Sejal 8080702016 Sanika www.hyfly.in No Back Office Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs
Posted 3 months ago
2 - 7 years
6 - 8 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
Payroll-Bank Des-Team Leader Process-Outbound/Inbound Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, Banking Process (Loan, Credit Card Location-Thane/Malad Call 8080702016 Kanchan 9082104424 Sejal Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory
Posted 3 months ago
0 - 5 years
3 - 4 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
Payroll-Bank Des-Phone Banking Process-Inbound Salary-4.5 Lakh Graduate Fresher Candidate with BPO Exp/Banking RM can also apply Location-Thane/Malad Can apply branch banking after 2 yrs all banking facilities Call 9773553319 Simran www.hyfly.in Required Candidate profile 1. Outbound calling and converting lead into sales. 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. Achieving weekly, monthly, target.
Posted 3 months ago
2 - 7 years
2 - 4 Lacs
Mumbai
Work from Office
WALK-IN !!! WALK-IN !!! WALK-IN !!! WALK-IN !!! WALK-IN !!! Urgent opening with Shaadi.com at Andheri!! Shaadi.com hiring "VIP Consultant" for Andheri Location. We are looking for a high-performing Customer service professional for VIP SHAADI who is self-driven, loves to interact with customers, can easily strike a conversation with customers and is a high achiever. Job Role: Manage post-sales experience and service of premium members of VIP Shaadi. Renewal of membership. Maintain a good rapport with customers. Ensure adherence to service delivery standards and excellence in service. Requirement:- A year of relevant customer service experience. HSC is Mandatory . Salary upto 35k Inhand - ( Tamil, telugu, malayalam, Bengali, Kannada) Shift Timing Male - Rotational Shift Female - Day Rotational Shift Week Off - 2 Rotational week Off (Mon to Fri) Walk-In Address Location - Marwah Centre, 4th Floor, A & B Wing, Krishanlal Marwah Marg, Sakinaka Andheri East, Mumbai (Near Piknik hotel). Time - 11 AM to 5 PM Regards HR
Posted 3 months ago
1 - 5 years
1 - 4 Lacs
Navi Mumbai, Mumbai, Mumbai (All Areas)
Hybrid
LAPTOP, TWO WHEELER & DRIVING LICENSE MANDATORY. Eligibility Criteria: Candidates should be comfortable in fieldwork. Candidates should know the vernacular language. Roles and Responsibilities: Conduct field visits to meet clients and strengthen relationships. Collaborate with marketing and sales teams to develop retention strategies. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers in person to address concerns and gather feedback. Resolve customer issues promptly and effectively, both in person and remotely. Educate customers on product features and updates during field visits. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience.
Posted 3 months ago
1 - 3 years
2 - 4 Lacs
Faridabad, Delhi NCR, Gurgaon
Work from Office
As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost Any graduate with 9 months of relevant experience in sales can apply
Posted 3 months ago
0 - 5 years
1 - 3 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
JOINING BONUS 10K SBI GI Renewal Voice Process Process - Outbound Qualification - HSC/GRADUATES Experience - 1 YEAR EXPERIENCE IN BPO. Salary - 14.5 in hand - CTC 18.6k Shift timing - 9am to 6pm Sunday Weekly off. Required Candidate profile • Work Location: Sigma IT park, Thane Belapur road, Rabale East.400701 If interested WhatsApp HR Rajesh: 8180837031
Posted 3 months ago
1 - 3 years
2 - 4 Lacs
Ghaziabad, Delhi, Gurgaon
Work from Office
As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization Maximize revenue through upselling and cross-selling Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Weekly Conveyance Payout : Weekly conveyance payout based on face to face meetings with the clients. Attractive Incentives: Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost Any graduate with 9 months of relevant experience in sales can apply
Posted 3 months ago
4 - 7 years
11 - 17 Lacs
Surat
Work from Office
INDIAMART INTERMESH LTD is an Indian B2B online marketplace, connecting buyers and suppliers. Currently hiring for the role of REGIONAL MANAGER - CLIENT SERVICING Job Responsibilities: *The position holder will be managing a team of 20-30 individuals. *Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients. *Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. *Ensure prompt resolution of client complaints. *Assist the field sales team in achieving revenue and client retention targets by systematic follow-up time bound closures. *Daily 2-3 in person meetings (F2F) with clients onsite Key Skills: *Application of sales techniques *Quick thinking and problem-solving *Verbal communication with active listening *Vision and foresight to create new opportunities for customers. *Team Management & Interpersonal skills *Understanding of Client Segmentation, Data & Report Management
Posted 3 months ago
1 - 3 years
4 - 5 Lacs
Noida
Work from Office
About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects. Required Educational Qualification: Any Graduate Desired Experience: 1-3 years Job Objective: Objective of this role is to service paid clients (property owners) in order to resolve their queries, improve credibility, nurture relationships and assist them to find genuine buyers for their properties. The role is also responsible for account retention and renewal. Job Description: Maintaining relationships with existing / paid HNI clients of 99acres.com Assisting the assigned clients in finding genuine buyers for their properties Solving their posting related queries to ensure appropriate usage of advertisement inventory (paid digital campaigns) Managing large amounts of incoming/outbound calls Ensuring internal coordination with different stakeholders and teams including sales, design, product and operations for effective deliveries Achieving process SLAs and MIS report generation Required Skills: Excellent verbal and written communication skills Experience in client relationship role within voice processes Good convincing skills Flexibility with rotational shifts Why Join Us : This is a unique opportunity to work on innovative and disruptive technology driven business solutions, that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast[1]paced environment and are ready to enhance their skills by learning something new. Being a part of Info Edge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/
Posted 3 months ago
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