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1.0 - 5.0 years
2 - 3 Lacs
Jamshedpur, Ranchi, Gaya
Work from Office
Manage and handle walkin customers Build and maintain client relationships Drive business growth through the team Lead and motivate the sales and marketing team Develop and implement sales strategies Monitor sales targets and team performance Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Understanding of client requirement Share CV on below details Mail - Janvi.n@theinfinityspace.com/884 940 5064 Regards HR Janvi Perks and benefits Full Time On Roll Medical benefits Career Growth
Posted 1 month ago
3.0 - 8.0 years
4 - 6 Lacs
Dindigul, Theni, Thanjavur
Work from Office
1.The primary goal of the role is to identify and maximize opportunities to sell insurance products to existing customers 2.The role focuses on driving sustainable revenue growth by cross selling a variety of life insurance plans to clients
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Noida
Work from Office
Job description As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 10-15 meaningful telephone/video calls with clients CTC - 3.36LPA- 3.96LPA + Incentive Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how business buy and sell. Weekly Salary: We are India's first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Attractive Incentives: O ur incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Noida
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate – Underwriting Support! Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities • Transaction processing for Underwriting Support Teams • Communicating with the Onsite Team • Responsible for Risk Clearance, Bind & Issue, Endorsement Processing, Renewal Processing • Responsible to comprehend, good customer service attitude to clearly articulate the resolution • Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis Qualifications we seek in you! Minimum Qualifications / Skills • Graduate (in any discipline) • Good understanding of P&C products • Should have wing to wing knowledge of the Underwriting lifecycle • Must demonstrate and foster customer focus, teamwork, accountability, initiative, and innovation. • Fluent in English language- both written and oral Preferred Qualifications/ Skills • Insurance domain awareness. • Good knowledge of MS Office. • Preferred with certification on one of the streams i.e., IIA, or Cert CII or equivalent or AINS, CPCU certification etc. • Knowledge of P&C insurance • Good understanding of US Underwriting, Policy binding and Issuance • Knowledge of Premium bearing & non premium bearing endorsement • Knowledge of Renewal & Non-Renewal Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 month ago
5.0 - 9.0 years
14 - 20 Lacs
Ahmedabad, Rajkot
Work from Office
We are looking for a dynamic Regional Manager to lead and scale our sales operations across the assigned region. The role involves driving revenue growth, expanding market presence, and executing strategic plans to achieve business targets. The ideal candidate will bring strong leadership, a data-driven approach, and a proven history of high-impact sales management. Drive business growth for both topline and bottom-line in the Zone. Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 23 face-to-face client meetings daily to drive engagement and retention. Experience and Education: MBA graduate with strong academics 5+ yrs. of experience in Sales / Servicing / Retention Preference for candidates with team handling experience of 40+ team members in last 3yrs
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Noida
Work from Office
Role & responsibilities: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Preferred candidate profile - Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Shuttle Service is available from Botanical Garden Metro Station
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Payroll-Bank Des-Video KYC Officer Process-Outbound Fixed Day Shift Salary- Graduate fresher-17k net Exp in voice -4.5 lakh Location-Thane/Malad/Vashi Can apply branch banking after 2 yrs all banking facilities Call 9082104424 Sanika www.hyfly.in Required Candidate profile Video call customers to complete the Full KYC Verify the details submitted by the customer while opening the account Ensure VKYC is completed by the Right Party only Cross-sell other banking products
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Thane, Pune, Mumbai (All Areas)
Work from Office
Hiring Phone Banking officer Graduate Fresher welcome Salary -17500 per month Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 9137797705 Hrutika www.hyfly.in Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Hiring Phone Banking officer Graduate Fresher welcome Salary -17500 per month Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 8080702016 Sanika www.hyfly.in Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in
Posted 1 month ago
1.0 - 4.0 years
5 - 6 Lacs
Chennai
Work from Office
Sales/Inside sales - International - International process Experience: 1.5+ Years (Immediate joiners only) Location: Chennai (Work from Office) Shift: Night shift Key Responsibilities: B2B sales, Inside sales, lead generation, cold calling, upsell/cross selling, renewal and retention, international voice process. Manage end-to-end customer renewal processes for assigned pipelines. Engage proactively with customers to ensure timely contract/subscription renewals. Demonstrated clear, professional communication via email and calls, maintaining a strong customer-first approach. Work cross-functionally with internal teams (Account Executives, Customer Success, CX BP Team, Sales, Finance- AR/AP) to resolve renewal-related issues. Identify potential churn risks and act swiftly to mitigate them. Maintain accurate renewal data in SFDC and track performance metrics. Identify and route upsell/cross-sell opportunities to the appropriate teams. If the job description matches your profile, please call 7401616946 or Mail to js001102065@techmahindra.com
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Kolkata, Barrackpur, Howrah
Work from Office
We are the suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Position - FLS (Executive/ Assistant Manager / Relationship Manager) Minimum Qualification - Graduate (Any Field) Experience Required - (1-5) Years Candidate must have relevant industry experience (B2B preferred) Roles and Responsibilities You will be responsible for closing sales deals over the calls and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services Via calls as well as dealing with complaints and doubts. Contact potential or on-boarding new clients to inform them about a product or service. Keep records of client visits and sales and note useful information. Ability to learn about products and services and describe/explain them to prospects Interested candidates can share their resume - pujita.verma@tradeindia.com or whatsapp at 7054121294
Posted 1 month ago
5.0 - 10.0 years
17 - 19 Lacs
Gurugram
Work from Office
5+ yrs in Design, review, and renew insurance policies (property, liability, workers’ compensation, cyber, tower-specific risks). Negotiate with insurers and broker. Claims Management. Regular Graduate. Required Candidate profile Exp in Corporate Insurance Management. Preferably in infrastructure/telecom.
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Noida
Work from Office
Job description As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success. Key Accountabilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 10-15 meaningful telephone/video calls with clients CTC - 3.36LPA- 3.96LPA + Incentive Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B marketplace, we are at the forefront of driving innovation and transformation in how business buy and sell. Weekly Salary: We are India's first organization to introduce weekly payout of salaries to ensure better financial planning & stability for our employees. Attractive Incentives: O ur incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories. Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development. Mediclaim benefit: We have upto 2 lac amounting cashless facility free and no premium is recovered from the employee. Life insurance benefit: Upto 8 lac amounting at no extra cost
Posted 1 month ago
4.0 - 9.0 years
7 - 10 Lacs
Patna
Work from Office
We're looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes. Please share your resume Recruiter Name- Shweta Singh Recruiter ID- shweta.singh2@indiamart.com
Posted 1 month ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Hybrid
Overview- Our Success team ensures our partners in educational technology achieve their desired outcomes, serving as champions of our customers' needs. Through collaboration, strong relationships, and advocacy, the Success team positively impacts customer retention through proactive engagement and delivering excellence to our customers. Description - Cultivating and nurturing strong relationships with customers, serving as the trusted advisor in their journey with PowerSchool Collaborating with customers to maximize the adoption and utilization of PowerSchool products, ensuring they derive maximum value from our solutions Developing and implementing tailored Success Plans for strategic customers, aligning their goals with PowerSchool's solutions to drive mutual success Conducting regular EBRs to review overall relationship health, address challenges, and identify opportunities for enhancement. Working closely with internal teams, including Sales, Support, Professional Services, and Product to ensure value delivery for customers. Proactivelyleading discussions with internal stakeholders tomitigate risk and improve the overallhealth of thecustomerrelationship. Acting as a customer advocate within PowerSchool, providing insights and feedback to contribute to the continuous improvement of our products and services. Strategizing on renewals working closely with the rest of the Account Team Effectivelyforecasting customer healthandrisk of attrition. Collaborating with sales teams to ensure growth attainment and increased footprint Requirements - 3+ years' prior experience in a Customer Success, Account Management, or technical support role. Bachelors degree or equivalent, or equivalent years of relevant work experience. Attention to detail and a strong bias for action Strategic thinking with the ability to align solutions to customer goals. Proficient in Microsoft Office suite Mastery level of deliveringdifficult messages when necessary Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes Preferred Qualifications - Salesforce experience preferred Understanding of K-12 education systems and technology preferred Software-as-a-service (SaaS) experience preferred Associates degree or equivalent work experience
Posted 1 month ago
4.0 - 9.0 years
8 - 12 Lacs
Lucknow
Work from Office
We're looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management. Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2–3 in-person client meetings daily to strengthen relationships and drive business outcomes. Recruiter Name- Shweta Singh Recruiter ID- shweta.singh2@indiamart.com
Posted 1 month ago
0.0 - 5.0 years
3 - 3 Lacs
Thane, Kalyan/ Dombivli, Mumbai (All Areas)
Work from Office
Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 18000 Work Location-Thane/Mumbai/Vashi/Ghansoli Call-9137797705 Kiran 8080126356 Shilpa www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Payroll-Bank Des-Phone Banking Process-Inbound Salary-4.5 Lakh Graduate with 6 months exp Candidate with BPO Exp/Banking RM can also apply Location-Thane/Malad Can apply branch banking after 2 yrs all banking facilities Call 7738521154 Harpreet Required Candidate profile 1. Outbound calling and converting lead into sales. 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. Achieving weekly, monthly, target.
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Position - FLS (Executive/ Assistant Manager / Relationship Manager)Minimum Qualification - Graduate (Any Field)Experience Required - (1-5) Years Candidate must have relevant industry experience. Roles and Responsibilities You will be responsible for closing sales deals over the Client Meeting and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Keep records of client visits and sales and note useful information. Ability to learn about products and services and describe/explain them to prospects. Bike and Laptop Mandatory. Intrested Candidate Can share the resume at jasdeep@tradeindia.com or contact at 9910603719
Posted 1 month ago
0.0 - 5.0 years
3 - 4 Lacs
Navi Mumbai, Kalyan/ Dombivli, Mumbai (All Areas)
Work from Office
Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 24500 Work Location-Belapur / Airoli Call-8080126356 Ekta Email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs
Posted 1 month ago
2.0 - 7.0 years
6 - 7 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Payroll-Bank Des-Team Leader Process-Outbound/Inbound Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, Banking Process (Loan, Credit Card Location-Thane/Malad Call 8080702016 Kanchan Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Must have corporate insurance experience Client Servicing( claims , endorsement or as task assigned). Mainly from TPA managing 50+ corporate clients. Have knowledge of local language.
Posted 1 month ago
3.0 - 8.0 years
5 - 9 Lacs
Amritsar
Work from Office
Job Name PA (Business Unit) : Relationship Manager Retail Agri Job Title : (Job Name) Relationship Manager Business Unit (PA) : Retail Agri Team : (Sub team in the PA) : Agri Sales Team Reports to (job) : Cluster Head / Circle Head Location of role : Pan India Job Fn : Sales Role Type: Individual Contributor No of direct reportees : NILTravel Required: Extensive (commute to source / service his portfolio) Job Purpose Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of Agri sector. Job Responsibilities (JR) : 6 8 Areas Actionable (4-6) Sourcing and Business Generation Business scoping of geographical market for farming and rural community Sourcing proposals from individual farmers / Co-operative societies / Rural Mandis & Markets / Kissan Clubs / Farmer Producer Organizations etc. Conducting marketing activities for generating new business Work on productivity benchmarks Market Update and Change in Product / Processes To keep an update with respect to market requirement, competition and customer banking behavior. To understand the changing dynamics in the market and propose amendments in various product offerings. To keep abreast of changes in State Government laws and policies. Relationship Building and Maintenance To liaison with new and existing customers for relationships. To be in touch with agro centers /rural mandis / Rural markets / Kisan clubs for maintaining and deepening existing relationships. Addressing complaints received from customers within stipulated TAT. Delinquency / Rotation & Recovery / Housekeeping To work towards minimal delinquency in portfolio. Follow-up with customers for recovery. To monitor rotation of accounts To avoid dropping of limit in customers account, ensure submission of documents like LAD, CAM, etc. To support legal and remedial team for legal actions To work towards keeping Housekeeping parameters under control. Farmer Education and Capacity Building To conduct village level farmer meetings and educate farmers on various products offered by bank To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production. To educate farmers about debt waivers, crop insurance & government subsidies. Increased penetration and cross sell Cross sell of other assets and liability products Promotion of digital platforms like NetBanking, Mobile Banking, PayZapp, Insta Alert, Smart Buy, Chillr, etc. Training and Development of SO/HBL To utilize the sales resources (HBL/SO) for optimal sales support. To groom supporting staff and enhancing their skills by imparting regular trainings for better customer relationship dealing. To monitor performance and counseling them for delivery Relationship with Retail Branches and Other Stake holders Liaise with Credit to ensure timely decisioning of proposals & closure of Housekeeping items. To coordinate with Remedial team for NPA cases and work towards recovery of the same To coordinate with the local Operations team for disbursement Liaise with RBB team for activation of branches for KGC business & for providing best services to customers To liaise with Business Correspondents (BCs) for new & existing customer relationships Others Any other task assigned by seniors from time to time. Educational QualificationsKey Skills Sales and Influencing Skills Banking Product & Process Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry . Experience Required Minimum experience of 1-3 years in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc. Preferred from Banking / Financial Services. Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Credit Branch Banking Operations Farmers Agro Centres/ Rural mandis / Rural Markets / Kisan Clubs Business Correspondent Senior Leaders from Product/Sales Audit HR
Posted 1 month ago
5.0 - 9.0 years
5 - 9 Lacs
Ludhiana
Work from Office
Job Name PA (Business Unit) : Relationship Manager Retail Agri Job Title : (Job Name) Relationship Manager Business Unit (PA) : Retail Agri Team : (Sub team in the PA) : Agri Sales Team Reports to (job) : Cluster Head / Circle Head Location of role : Pan India Job Fn : Sales Role Type: Individual Contributor No of direct reportees : NILTravel Required: Extensive (commute to source / service his portfolio) Job Purpose Acquisition, enhancement and retention of customers by providing best possible services and being the dedicated point of contact for customers of Agri sector. Job Responsibilities (JR) : 6 8 Areas Actionable (4-6) Sourcing and Business Generation Business scoping of geographical market for farming and rural community Sourcing proposals from individual farmers / Co-operative societies / Rural Mandis & Markets / Kissan Clubs / Farmer Producer Organizations etc. Conducting marketing activities for generating new business Work on productivity benchmarks Market Update and Change in Product / Processes To keep an update with respect to market requirement, competition and customer banking behavior. To understand the changing dynamics in the market and propose amendments in various product offerings. To keep abreast of changes in State Government laws and policies. Relationship Building and Maintenance To liaison with new and existing customers for relationships. To be in touch with agro centers /rural mandis / Rural markets / Kisan clubs for maintaining and deepening existing relationships. Addressing complaints received from customers within stipulated TAT. Delinquency / Rotation & Recovery / Housekeeping To work towards minimal delinquency in portfolio. Follow-up with customers for recovery. To monitor rotation of accounts To avoid dropping of limit in customers account, ensure submission of documents like LAD, CAM, etc. To support legal and remedial team for legal actions To work towards keeping Housekeeping parameters under control. Farmer Education and Capacity Building To conduct village level farmer meetings and educate farmers on various products offered by bank To make farmers aware of various aspects of banking and keep them informed about tools and technology for improving farm production. To educate farmers about debt waivers, crop insurance & government subsidies. Increased penetration and cross sell Cross sell of other assets and liability products Promotion of digital platforms like NetBanking, Mobile Banking, PayZapp, Insta Alert, Smart Buy, Chillr, etc. Training and Development of SO/HBL To utilize the sales resources (HBL/SO) for optimal sales support. To groom supporting staff and enhancing their skills by imparting regular trainings for better customer relationship dealing. To monitor performance and counseling them for delivery Relationship with Retail Branches and Other Stake holders Liaise with Credit to ensure timely decisioning of proposals & closure of Housekeeping items. To coordinate with Remedial team for NPA cases and work towards recovery of the same To coordinate with the local Operations team for disbursement Liaise with RBB team for activation of branches for KGC business & for providing best services to customers To liaise with Business Correspondents (BCs) for new & existing customer relationships Others Any other task assigned by seniors from time to time. Educational QualificationsKey Skills Sales and Influencing Skills Banking Product & Process Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry . Experience Required Minimum experience of 1-3 years in a similar role or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, etc. Preferred from Banking / Financial Services. Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Credit Branch Banking Operations Farmers Agro Centres/ Rural mandis / Rural Markets / Kisan Clubs Business Correspondent Senior Leaders from Product/Sales Audit HR
Posted 1 month ago
8.0 - 12.0 years
25 - 40 Lacs
Bengaluru
Work from Office
Job Summary We are seeking a highly skilled and experienced Senior Business Data Analyst to join our Entitlement and Install Base Master team. You will play a crucial role in driving the Install Base (IB) data strategy and vision. Your deep understanding of Install Base and Renewals business processes will be instrumental in ensuring accurate and efficient management of our Install Base Data. Job Requirements Drive the Install Base data strategy and vision, collaborating with cross-functional teams to define and implement data management processes and standards. Develop a comprehensive understanding of the Install Base and Renewals business, including key metrics, processes, and customer lifecycles. Drive Enterprise projects ensuring alignment with organizational goals and objectives. Collaborate with stakeholders to gather requirements and translate business needs into technical solutions for Install Base data management. Collaborate with cross-functional teams to define and implement data governance policies and procedures. Perform in-depth data analysis and validation to identify trends, patterns, and insights that drive business decision-making. Collaborate with IT teams to enhance data systems and tools supporting Install Base data management, ensuring data quality and accessibility. Provide guidance and support to cross-functional teams on Install Base data-related matters, acting as a subject matter expert. Identify opportunities for process improvements and automation to streamline Install Base data management and enhance operational efficiency. Stay up-to-date with industry trends and best practices in Install Base and Renewals business processes and data management. Coach and mentor team members to foster their professional growth and ensure smooth operations, promoting a collaborative and high-performing environment. Education 8+ years of experience as a Business Analyst, with a strong focus on Install Base and Renewals business processes. Proven track record of driving data strategy and vision for Install Base. Expertise in SQL querying and experience in working with complex relational databases. Proficiency in data analysis and manipulation techniques, including data cleansing, transformation, and validation. In-depth knowledge of Install Base and Renewals business processes, including customer lifecycles, product entitlements, and renewals workflows. Strong problem-solving and analytical skills, with the ability to translate business requirements into technical solutions. Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels. Detail-oriented with a focus on data accuracy and quality. Self-motivated and able to work independently with minimal supervision
Posted 1 month ago
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