906 Remedy Jobs - Page 9

Their responsibilities include maintaining office equipment, overseeing administrative staff, and coordinating office events . As part of their duties, they may also schedule appointments, manage office supplies, and handle basic financial duties. A Service Desk Coordinator manages help desk professionals like Service Desk Agents in their day-to-day activities of customer support . They take over problem-solving for more complex problems, troubleshoot technical issues and update functional systems, as well as create work schedules and train new employees.

As a Technical Support / Service Desk at the Bangalore office, you will be responsible for providing technical assistance and support to clients. Your main responsibilities will include: - Utilizing ticketing tools such as Service Now, Remedy, and Control M - Resolving queries related to VPN, drivers, O365, driver installations, and Active Directory using voice skills - Possessing CCNA, A+, N+ certifications To excel in this role, you must have excellent communication skills in English and be available to work in rotational shifts. Additionally, any prior experience in technical support or service desk roles for at least 1 year will be preferred. Qualifications Required: - Graduates preferab...

Role Overview: As a Field Tech Senior Associate - ITIL at NTT DATA in Hyderabad, Telangana, India, you will be a contributing member of the EUC Team providing support to End Users in a Client Environment. Your work will be guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same. You will work on Day to Day Incident Resolution & Request Fulfilment aligned to ITIL Framework and be involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers, and other IT Equipment and Peripherals as needed, between desks, floors, or buildings as required. Additionally, you will have the opportunity to learn new and emerging technologies as...

Job Title: EUC Engineer (IMAC Implementation) Location: Pune Contract: 1-year (possible extension) Work Type: On-site Experience Level: 1yr *Immediate joiner* Role Overview: The EUC Engineer will execute and support IMAC (Install, Move, Add, Change) activities across end-user devices, ensuring smooth deployment, relocation, and configuration of IT assets, while adhering to IT standards and SLAs. Key Responsibilities: Execute IMAC activities for desktops, laptops, printers, peripherals, and other end-user computing devices. Perform hardware/software installations, upgrades, and configurations per IT policies. Manage asset tagging, inventory updates, and documentation. Support device rollouts,...

Analyze and benchmark customer\'s requests dataset to drive insights for ongoing operations Create analytical reports and perform ticket analysis to provide recommended action plans Provide insights on end user computing common issues and proper ways to solve it for enterprises Ability to translate analytics findings into appropriate content/solution in Nexthink Resolution of issues discovered. Documentation of findings and recommendations Supporting & troubleshooting the Nexthink solution components such as Appliance, Web Console, Engine. Focus on administration, operations, and maintenance of Nexthink hardware and software Providing input for collector packaging and assist in deployment sc...

Review and raise all billing instructions as invoices in corporate system within two business days of creation by client service team Process all credits/re-bills within two business days of request Consistently check in on the WIP document (open orders) to validate data and ensure accuracy Facilitate active and ongoing management of job statuses in the order to cash system Act as the lead on project audits guiding the Client Services team to provide accurate data. Liaise with the North American corporate finance team as needed In partnership with Director, Global Operations, you will: Assist with month end closing duties and preparation of month end reports including the reconciliation agai...

The IT Service Center Associate will be the first point of contact for end-users seeking technical assistance. This role is responsible for providing prompt, courteous, and effective support for IT-related issues, ensuring minimal disruption to business operations. The associate will handle incidents, service requests, and provide guidance on standard IT tools and services. Responsibilities: Foster an engaging, proactive, and collaborative service department that is closely partnered, with the business and IT departments. Serve as the Face of IT to the customer community, providing a positive experience and reflecting a positive image of IT overall. Support multiple office locations, primari...

At Coretek, we transform how organizations empower their workforce through secure, scalable, and modern digital workspaces. As a Coretek EUC Support Engineer, you will be a key member of our team, providing expert support for our enterprise managed services clients. In this role, you ll ensure seamless, secure, and high-performance virtual desktop experiences while occasionally contributing to project delivery initiatives. Your work will leverage leading technologies such as Microsoft Azure Virtual Desktop (AVD), Nerdio, and Citrix to help clients maximize the value of their end-user computing environments. You will help Coretek clients succeed by combining deep technical expertise with a co...

Broadcom CA Autmic Admin Proficient in troubleshooting and resolving technical issues across Broadcom Automic environments. Experienced in installation, administration, upgrade, and migration of Automic Automation components. Skilled in configuring and troubleshooting Automic components including Agents, Jobs, Job Plans, and Workflows. Hands-on experience in creating and managing automation objects such as tasks, workflows, calendars, and schedules. Strong understanding of various OS platforms including Windows, Linux/Unix, and scripting tools like Shell, PowerShell, or Python. Familiarity with SAP job scheduling and integration with Automic Automation. Proven experience in handling high-pri...

Title and Summary Lead Software engineer - (GoLang/Java, Chef, Jenkins, Linux, Spring , SQL, Teleport , PAM , Terraform)Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 21...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or ap...

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research and Development to resolve complex support problems. You will be using professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways and exercising systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several...

Job Summary Synechron is seeking a dedicated RPGLE Production Support Specialist to ensure the continuous, stable, and efficient operation of critical IBM i (AS/400) systems. In this role, you will be responsible for supporting, troubleshooting, and maintaining RPGLE applications, providing technical expertise to resolve production incidents, and delivering reliable solutions that align with business objectives. Your contributions will help maintain high system availability, optimize performance, and support client needs, thereby enhancing overall operational excellence. Software Requirements Required: RPGLE (RPG IV, ILE RPG): Proven experience supporting and maintaining RPGLE applications i...

Title: Remote Technical Support Specialist (German C1) Location: Remote (Full-time) Experience: 2-3 years Job Description - C1-level proficiency in German (spoken and written). Good Business English skills (spoken and written). 2-3 years of experience in Remote technical support roles (L1/L2 preferred). Experience with remote technical support to end-users, troubleshooting and resolving hardware, software, and network issues on laptops, desktops, and mobile devices Good understanding of Windows operating systems, MS Office suite, basic networking, and common business applications. Familiarity with ITSM or ticketing systems (e.g., ServiceNow, Remedy, etc.). Excellent interpersonal and custome...

As an Asset Management Specialist in the IT department of a banking organization located in Hyderabad, India, you will be responsible for effectively managing hardware and software assets throughout their lifecycle. Your role will involve tasks such as user asset onboarding and offboarding, contract management, procurement lifecycle management, and utilizing ITSM tools like ServiceNow and Remedy. Additionally, you will be expected to tag and de-tag assets, manage entitlement versus usage of licenses, handle user onboarding and offboarding, renew contracts, negotiate procurement deals, and create plans using MS Project. Key Responsibilities: - Experience in Hardware and Software Asset Life Cy...

Req ID: 313083 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Project Program Mgmt. Senior Specialist - Service Desk to join our team in Bangalore, Karn?taka (IN-KA), India (IN). Role Responsibilities This role is for a Service Improvement Manager (project program management) in an individual contributor capacity to support the Technical Service Desk ( L1 or L1.5 Service Desk) service area in a focused/dedicated or leveraged capacity. This role interfaces with multiple stakeholders like SD operations/delivery, Accou...

We are currently looking for a Team Lead- MDM to join us at our facility in Gurugram, Haryana. Technical Competencies: Should have hands on experience on Master data creation and maintenance (Material/Vendor/Pricing/Customer/PIRs/Source List/BOM data etc) Hands on experience on SAP toolsets in Data space including Data extraction programs from SAP, SQVIs, ETL processes, Load programs, LSMW, data quality maintenance and cleansing etc. Knowledge of Request Management tools eg: SNOW, Remedy etc Knowledge of key database concepts, data models, relationships between different types of data An understanding of end-to-end set-up and business impact of master data key fields Knowledge about SAP, S/4...

We are seeking a highly skilled ServiceNow Developer with a strong focus on CMDB data analysis. The ideal candidate will have a deep understanding of ServiceNow ITSM and ITOM modules and be able to effectively design, develop, and maintain CMDB configurations. Key Responsibilities: CMDB Data Management: Design, develop, and maintain CMDB configurations to ensure data accuracy and consistency Enrich CMDB data through automation and integration with other systems Analyze CMDB data to identify gaps and inconsistencies Implement data quality checks and validation rules ITOM Process Automation: Automate ITOM processes using ServiceNow workflows, scripts, and integrations Develop custom applicatio...

We are seeking a highly skilled ServiceNow Developer with a strong focus on CMDB data analysis. The ideal candidate will have a deep understanding of ServiceNow ITSM and ITOM modules and be able to effectively design, develop, and maintain CMDB configurations. Key Responsibilities: CMDB Data Management:Design, develop, and maintain CMDB configurations to ensure data accuracy and consistency Enrich CMDB data through automation and integration with other systemsAnalyze CMDB data to identify gaps and inconsistenciesImplement data quality checks and validation rules ITOM Process Automation: Automate ITOM processes using ServiceNow workflows, scripts, and integrationsDevelop custom applications t...

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 3.5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Raghu 9176188282 for more info Thanks, Raghu 9176188282

We have vacancy for International voice process for Chennai location. Work location is only Chennai, Kovilambakkam location Good communication is required. 5 days working, 2 days rotational off. US Shift timing. Pick up and drop cab is provided. Sal for freshers is 3.2 lpa & for experience salary is 4.3 lpa. Immediate joining is required. Pls call Raghu 9176188282 for more info Thanks, Raghu 9176188282

About VOIS VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This pa...

About VOIS: VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions...

Req ID: 490481 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide Support Analyst Bid and project tools About Alstom In India Alstom has established a strong presence in India. Currently, the company is executing metro projects in several Indian ...

Req ID: 339604 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Project Program Management Advisor - Service Improvement Manager to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities This role is for a Service Improvement Manager (project program management) in an individual contributor capacity to support the Technical Service Desk (L1 or L1.5 Service Desk) service area in a focused/dedicated or leveraged capacity. This role interfaces with multiple stakeholders like SD delivery, Account...