906 Remedy Jobs - Page 11

Job Description: Senior Network Engineer Location: Bengaluru, India (Hybrid 2 days onsite: Wednesday & Thursday) Shifts: Rotational (5:30 AM 2:30 PM | 1:30 PM 10:30 PM | 10:00 PM 6:00 AM Work mode: Full time Experience: 7 + years Role Overview We are seeking a highly skilled Senior Network Engineer with a minimum of 7 years experience in enterprise networking. The ideal candidate will have strong expertise in Cisco switching and routing, hands-on experience with enterprise-scale environments, and working knowledge of firewalls (Palo Alto). This role involves operational support, standardization, documentation, and troubleshooting of enterprise-wide network infrastructure. Key Responsibilitie...

At Broadridge, weve built a culture where the highest goal is to empower others to accomplish more. If you re passionate about developing your career, while helping others along the way, come join the Broadridge team. Designs, implements and supports compliance and ongoing preparation, testing and monitoring of conformance to established quality assurance processes and standards. Also performs evaluation of internal controls, communications, risk assessments and maintenance of documentation as related to compliance with internal and external safety, quality, and regulatory standards. Identifies risk and evaluates deficiencies while working with internal departments/business units to appropri...

Career Category Information Systems Job Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. ABOUT THE ROLE Role Description: The role is responsible for implementing the organization s information security strategy to protect data, systems, and networks from potential threats. Also, implementi...

Role Overview: You will be responsible for handling request intake and validation, acting as the single-entry point for all requests from project/product delivery teams. Your role will involve validating requests for completeness, providing effort/usage/cost estimates to stakeholders, and categorizing and routing requests to the appropriate owner. Additionally, you will be expected to maintain dashboards/reports on request pipeline, communicate request progress effectively, and collaborate with various teams for demand forecasting and scheduling feasibility. Key Responsibilities: - Act as the single-entry point for all requests from project/product delivery teams. - Validate requests for com...

Role Overview: As the Release and Environment Coordinator, your primary responsibility will be to act as the single-entry point for all requests from project/product delivery teams. You will validate requests for completeness, provide effort/usage/cost estimates to stakeholders, and categorize and route requests to the appropriate owner. Additionally, you will maintain dashboards and reports on request pipeline, communicate progress to requestors, and collaborate with other managers for demand forecasting and scheduling feasibility. Key Responsibilities: - Act as the single-entry point for all requests from project/product delivery teams - Validate requests for completeness and provide effor...

Join our Team About this opportunity: We are now looking for a Service Support executive who will be responsible for the execution and reactive maintenance activities to ensure that services provided to Operators customers are continuously available and performing to Service Level Agreement (SLA) performance levels. What you will do: Receive trouble reports from the Operator's Customer Care Center (or directly from Operator customers in limited cases) and log them accurately. Resolve customer issues to the customer's satisfaction, including providing meaningful status updates on repair and/or restoration activities. Handle customer-affecting problems detected by other processes or analysis: ...

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank o...

Not just a job, but a career Yokogawa, award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. About The Team Our 18,000 employees work in over 60 countries with one corporate mission, to co-innovate tomorrow. We are looking for dynam...

Req ID:490479 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Support Analyst Bid and Project Tools in Bangalore we're looking for Your future role Take on a new challenge and apply your technical support and process expertise in a cutting-edge field. You'll work alongside collaborative and proactive teamma...

As a Field Tech Senior Associate - ITIL at NTT DATA in Hyderabad, Telangana (IN-TG), India, your role will involve providing support to end users in a client environment as a contributing member of the EUC Team. Your work will be guided by operational and project objectives, with performance measured on SLAs, CSFs, and KPIs aligned to the same. You will handle day-to-day incident resolution and request fulfillment following the ITIL framework. Additionally, you will be responsible for IMAC activities such as installing, moving, adding, and changing desktops, laptops, monitors, printers, and other IT equipment and peripherals as needed. Key Responsibilities: - Provide support to end users in ...

About ProcDNA ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 200+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle - you'll be out in the open water, shaping the future with brilliant minds. Ready to join our epic growth journey What We Are Looking For We are seeking an experienced Assistant Manager- IT Support who combines strong technical expertise with leadership capability. This role will be responsible for managing end-user support, over...

About Company: Headquartered in California, U.S.A., GSPANN provides consulting and IT services to global clients. We help clients transform how they deliver business value by helping them optimize their IT capabilities, practices, and operations with our experience in retail, high-technology, and manufacturing. With five global delivery centers and 2000+ employees, we provide the intimacy of a boutique consultancy with the capabilities of a large IT services firm. Job Position (Title): Privileged Access Management (PAM) Analyst Experience Required: 4 + Years Location: Hyderabad/Gurugram Role Summary: The PAM Analyst is responsible for managing and securing privileged access across enterprise...

Responsibilities Support Desktop & Laptop OS Windows, Mac installation, configuration & troubleshooting Microsoft patches, AV and desktop application support Troubleshoot Desktop & Laptop OS Configuring of Driver & Devices Install & troubleshoot standard software Email & Application Support Basic LAN IP address allocation, conflicts, able to differentiate the required network from others Wireless LAN troubleshooting Perform Install, Move, Add or Change (IMAC) at the workstation level AD domain Resolve Printer installation and sharing related issues (Network / Local Printer) Scanner relates issues/troubleshooting In case of hardware problems, escalate to hardware vendors Remote Support-Deskto...

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Oracle CC&B Technical Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a replacement resource for an Oracle Utilities CC&B MFT Developer role to ensure continuity in ongoing integration and file transfer operations. The candidate will be responsible for managing secure file ...

Job Summary The App Support Lead is responsible for managing and overseeing the support and maintenance of business applications, ensuring their optimal performance and availability. This role involves coordinating with various teams and customers, managing communication with stakeholders, and implementing strategies to enable more automation. Leading a team of support executives includes providing guidance, coaching, and mentoring teams to ensure high-quality support services are delivered. Key Responsibilities Team Management: Oversee support teams, ensuring adherence to performance standards and service level agreements Ticket Management: Prioritize and manage incident tickets, ensuring t...

1. Support Delivery & Escalation Management Own end-to-end SAP AMS delivery across assigned accounts. Monitor ticket queues, prioritize incidents, and ensure timely resolution. Act as the primary escalation point for clients and internal teams. 2. Team Leadership & Resource Alignment Manage global support consultants, shift planning, and weekend coverage. Drive onboarding, KT sessions, and performance tracking. Ensure resource allocation aligns with SLA commitments and client expectations. 3. Client Engagement & Governance Conduct weekly/monthly governance calls with clients. Share ticket analytics, RCA reports, and improvement plans. Maintain high CSAT through proactive communication and de...

2 5 years of experience in application support, preferably in Banking/AML domain. Hands-on experience with FCRM modules (AML, ECM, KYC preferred). Strong knowledge of Oracle SQL / PL/SQL for data analysis and issue resolution. Working knowledge of Unix/Linux scripting and job schedulers (Control-M, Autosys, or equivalent). Familiarity with incident management tools (ServiceNow, Remedy, Jira). Understanding of banking compliance processes AML, sanctions screening, KYC. Good troubleshooting skills for application, database, and interface-related issues. Ability to work in US support timings. Career Level - IC2 Act as Level 2 (L2) support for FCRM AML application in production and non-productio...

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 3.5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Santoshi 9176198282 for more info Thanks, Santoshi 9176198282

We have vacancy for International voice process for Chennai location. Work location is only Chennai, Kovilambakkam location Good communication is required. 5 days working, 2 days rotational off. US Shift timing. Pick up and drop cab is provided. Sal for freshers is 3.2 lpa & for experience salary is 4.3 lpa. Immediate joining is required. Pls call Santoshi 9176198282 for more info Thanks, Santoshi 9176198282

As a ServiceNow IT Senior Manager at NTT DATA, your role will involve building and sustaining effective communications with stakeholders to enhance customer experience. Your key responsibilities will include: - Developing and implementing Asset Management processes for Hardware in datacenter and end user space - Implementing continuous process improvements and operational efficiencies throughout the Asset Management Life Cycle - Managing leased assets and creating/updating asset records in the Asset Database - Participating in Asset Management audits and remediation efforts - Analyzing client contracts and purchase agreements to manage hardware assets effectively - Interacting with clients a...

As a ServiceNow IT Senior Manager at NTT DATA, your role will involve building and sustaining effective communications with stakeholders to enhance customer experience. Your responsibilities will include: - Developing and implementing Asset Management processes for Hardware assets in the datacenter and end user space - Implementing continuous process improvements and operational efficiencies throughout the Asset Management Life Cycle - Managing leased assets and updating asset records in the Asset Database at all stages of the asset lifecycle - Participating in Asset Management audits and remediation efforts - Analyzing client contracts and purchase agreements to manage hardware assets effec...

You are being hired for the role of Customer Support and Service Desk - Voice Process with Infosys BPM Ltd. in Bangalore and Pune locations. As a Process Executive, your responsibilities will include: - Providing first-level resolution to the customers - Diagnosing and troubleshooting technical issues, escalating more complex problems when necessary - Delivering exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language - Building rapport with customers through active listening, effective communication, and attention to detail - Handling customer objections and concerns efficiently to ensure a smooth resolution - Documenting and tracking custo...

As a Network Engineer at our fast-growing Managed Service Provider in Bangalore, you will be an integral part of our Support Team catering to leading Global Enterprises/Telecom Service Providers. Your responsibilities will include: - Providing Level-1 support and troubleshooting to resolve network related issues - Monitoring performance to ensure system availability and reliability - Collaborating with TAC, vendors, and other IT personnel for effective problem resolution - Demonstrating very good Understanding of TCP/IP and troubleshooting of Network Connectivity - Utilizing your experience with Cisco routers, switches, and security devices - Applying your knowledge in Routing & Switching & ...

As a member of the Security Operations Center (SOC) department in Ahmedabad, your role will involve the following responsibilities: - Strong oral and written communication skills are essential. - Experience in managing global customers, particularly in the US and Canada, is advantageous. - Proficiency in Incident Management and Response is required. - In-depth knowledge of security concepts such as cyber-attacks, threat vectors, risk management, incident management, etc., with a strong understanding of Security solutions like EDR, XDR, NDR, EPP, Web Security, Firewalls, Email Security, O365, SIEM, SSL, Packet Analysis, HIPS/NIPS, Network Monitoring tools, Remedy, Service Now Ticketing Toolse...

As a ServiceDesk Analyst, Service Desk Executive, or Customer Care Executive, your primary responsibility will be to handle inbound calls, emails, and chats while ensuring accurate logging of cases and interactions in the ticketing system, with ServiceNow being the preferred tool. You will be required to provide navigational support on self-service portals and guide customers through processes. Additionally, you will need to conduct security verifications in line with company policies, GDPR, and data privacy guidelines. Key Responsibilities: - Handle inbound calls, emails, and chats with accurate case logging in the ticketing system - Provide navigational support on self-service portals and ...