252 Remedy Jobs - Page 6

The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Relevant experience working on mainframes. Should have technical expertise/hands on Assembler, COBOL, JCL, CICS, VSAM, Inter-test, Fault Analyser, File-Manager, Control-M/Any other Scheduler etc Preferred technical and professional experience Should have expertise working on JIRA/Confluence/SharePoint/ Any Change management tool (Remedy/Myservice/Service now etc.)

Netsentries Application Security Engineers will perform code-aware security assessments, Threat Modeling, SAST, SCA, Security Engineering reviews, etc., of enterprise Web/Mobile applications on different platforms developed in various programming languages. They will work closely with the Netsentries AppSec and client development teams to remedy the identified vulnerabilities. Core responsibilities include: Perform in-depth static secure code analysis with open source and commercial tools Perform Threat Modeling and in-depth manual secure code reviews Perform security engineering reviews Reverse Engineering App binaries and analyzing the decompiled/disassembled code Prepare advisory for developers of the application on secure coding practices for addressing vulnerabilities identified Experience with assessments based on standards like etc. Collecting evidence to demonstrate the findings Collaborating with client-side application security and development teams Handle enterprise SAST projects involving a variety of programming languages including and not limited to web applications with Java, .NET, etc., Android and iOS mobile applications programming languages Execute code-aware security assessments in adherence with industry standards like OWASP ASVS,OWASP MASVS,OWASP Top10, OWASP Mobile Top 10, SANS 25, PCI-DSS, HIPAA, MITRE-CWE etc. Experience with enterprise SAST projects involving a variety of programming languages including and not limited to web applications with Java, .NET, etc., Android and iOS mobile applications programming languages Skills Required: A degree in computer science or related field and/or equivalent experience in software development. Exposure to industry standard development practices and programming languages would be a plus. Demonstrable understanding of enterprise architectures and best practices for high-volume, high-availability web / mobile apps. Excellent interpersonal communications skills. Experience with Android / iOS mobile platforms Experience in performing secure code reviews / reviewing results of static analysis tools Knowledge of Common Weakness Enumeration (CWE) and Common Vulnerabilities & Exposures (CVE) and their remediation recommendations Familiarity of vulnerabilities and attack methods, including Remote Code Execution (RCE), Cross-Site Scripting (XSS), SQL Injection (SQLi), etc. and how to identify, trace and remediate them Understanding of OWASP Top 10 Certifications like OSWE is preferred Experience working with commercial SAST/SCA solutions like Checkmarx,Veracode,Synopsis etc. is an advantage.

Our Purpose Title and Summary Lead Software engineer - React JS / Angular, Java and Spring and SQL Who is Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Mastercard s Employee Access Management program is responsible for providing end-to-end services to support both physical and digital access by internal employees to Mastercard systems and applications. Role: Responsible for delivering high-quality business and functional requirements (in the form of user stories) to the development teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle Works closely with architect guild, analysts, and technical leads from impacted teams to refine requirements for new functionality and enhancements for service platforms Leveraging the results of the requirements and gap analysis, builds business cases which bridge gaps in system functionality vs. user requirements to maximize Certificate and Signing Services ability to deliver on our product roadmap. Applies detailed understanding of Certificate signing and Privileged access management business needs and its impact to confirm requirement specifications for management purposes and develop IT solutions that meet key objectives Participates in requirements gathering and review sessions for complex applications including functionality such as encryption and certificate management Performs analysis of system requirements and works closely with the development teams to ensure proper designs are achieved Provides technical analysis of application software to ensure that business and functional requirements can be met Reviews test cases to ensure accuracy and complete coverage of the story s acceptance criteria Provides technical support to client applications teams during implementations of new services and provides subject matter expertise for support escalations All About You Good experience on Java and related programming languages for at least 7+ years. Excellent expertise on Linux Ability to quickly learn technical product knowledge, especially security-related concepts Expert in full stack development with a Strong Java background(Java, Springboot, Microservices), Expertise React and knowledge of Golang is preferred. Understanding of the product development lifecycle, maturity, and road-mapping exercises. Experience working on large-scale enterprise initiatives that include multiple impact teams across the enterprise. Experience leveraging or developing solutions using Information Security-related concepts and Privileged access management. Strong written and verbal communication skills with the ability to convey messages at different levels - detailed and high-level management Ability to effectively drive resolution of issues and roadblocks Highly motivated and proactive to ensure the success of the team and product High degree of ownership to deliver expected objectives Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD Deep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems Extensive experience in designing and implementing shared web service platforms including front end and backend capabilities. Demonstrated ability to operate with complete independence and autonomy. Expert knowledge with the Confluence, Splunk , Rally, Remedy and JIRA tools. Hands on experience in code reviews and change management. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Role Overview An Infrastructure Engineer is responsible for designing, implementing, managing, and supporting the infrastructure that enables an organizations IT systems and services to run smoothly. This includes working with hardware, networking, virtualization, cloud environments, and security systems to ensure the organizations IT infrastructure is efficient, reliable, and scalable. Infrastructure engineers often work closely with software engineers, IT support teams, and system administrators to optimize performance, mitigate risks, and deliver high-quality services to end-users. What will you do in this role: Focus on designing, developing and managing the products that enable us to archive, retrieve and manage the data Collaborating with business and IT teams to develop Data Archive solutions for Application retirement, Decommissioning and Live Data Archival. Develop, document and implement changes based on requests for change. Apply change control procedures, tools, techniques and processes to manage and report on change requests. Monitor operational systems for resource usage and failure rates, to inform and facilitate system software tuning. Apply system software parameters to maximise throughput and efficiency. Carry out routine operational procedures, amend and execute specified and existing automation tools/scripts and tasks under supervision to gain a basic understanding of the scripting language/automation tools. Analyse service and component availability, reliability, maintainability and serviceability. Apply techniques to control the demand upon a particular resource or service and contribute to capacity modelling and planning. Design, code, verify, test, document, amend and refactor simple programs/scripts. Identify and evaluate alternative architectures and the trade-offs in cost, performance and scalability. Apply tools, techniques and processes to administer, track, log, report on and correct configuration items, components and changes. Assist with audits to check the accuracy of the information and undertake any necessary corrective action under direction. Prepare design options for the working environment of methods, procedures, techniques, tools, and people. Select system and software life cycle working practices for software components and micro-services. Create and document detailed designs for simple software applications or components. Identify alternative design options and seek guidance when deviating from established design patterns. Work within a matrix organizational structure, reporting to both the functional manager and the project manager. Participate in project planning, execution, and delivery, ensuring alignment with both functional and project goals. What should you have: Bachelors degree in Information Technology, Computer Science or any Technology stream. 3+ years of hands-on experience working with network principles, system administration for Linux/Unix and Windows servers. 5-7 years of experience designing & developing scalable and high-performance archival solutions 7+ Experience with integrating archival products with databases, file systems and cloud storage Experience with Archival product vendors (OpenText Info Archival, SOLIX, Informatica, etc) Experience on Databases like Oracle, SQL, CITUS, Hive, etc & Querying Knowledge. Experience Implementing data cleansing and validation process to ensure data quality in archive Familiarity with infrastructure automation and management tools (Ansible, GitHub Actions, Terraform or AWS CloudFormation). Experience with designing and deploying AWS Services like Elastic Compute (EC2), Storages (S3, EBS), EMR, Lambda, Cloud Watch, Cloud Formation and RDS. Building data pipelines for efficient data ingestion and retrieval from source systems to archive. Must have experience in end-to-end application archiving for structured, semi-structured and unstructured data from different databases and file sources Strong scripting skills (Bash, Python, PowerShell). Regularly review cloud infrastructure costs and optimize spend. Experience with System Development Life Cycle (SDLC), ITIL, Remedy/ServiceNow, CMDB, and Change Control. Cloud-native, ideally AWS certified. Good interpersonal and communication skills (verbal and written). Product and customer-centric approach.

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities includeComprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum of 5 years of experience in Incident, Problem, and Change Management roles. Proven experience managing ITSM processes, particularly Incident, Problem, and Change Management, in a large or complex environment. Analytical and problem-solving abilities with a focus on root cause analysis and continuous improvement. Proficiency in ITSM tools (e.g., ServiceNow, Remedy, or similar platforms). Ability to lead and facilitate discussions, including during high-pressure situations like Major Incidents Preferred technical and professional experience Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience). ITIL certification (Foundation or higher) is highly desirable. Strong technical acumen and understanding of IT operations and infrastructure

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Hands on extensive experience on RPG language on AS/400 System I and have worked on Production system and Application Development. 3+ years of relevant experience working on mainframes. Should have technical expertise/hands on – Assembler, COBOL, JCL, CICS, VSAM, Inter-test, Fault Analyser, File-Manager, Control-M/Any other Scheduler etc. Should have expertise working on JIRA/Confluence/SharePoint/Any Change management tool (Remedy/Myservice/Service now etc.) Message Types and Transaction flows. Preferred technical and professional experience Processing between Acquirers, Issuer & Acquiring gateways etc. Interact with different stake holders , gather and articulate the Requirements. Good communications skills to deal with the clients directly and set up calls to bring the Business and Delivery inline.

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Hands on extensive experience on RPG language on AS/400 System I and have worked on Production system and Application Development. 3+ years of relevant experience working on mainframes. Should have technical expertise/hands on - Assembler, COBOL, JCL, CICS, VSAM, Inter-test, Fault Analyser, File-Manager, Control-M/Any other Scheduler etc. Should have expertise working on JIRA/Confluence/SharePoint/Any Change management tool (Remedy/Myservice/Service now etc.) Message Types and Transaction flows Preferred technical and professional experience Processing between Acquirers, Issuer & Acquiring gateways etc. Interact with different stake holders, gather and articulate the Requirements. Good communications skills to deal with the clients directly and set up calls to bring the Business and Delivery inline

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 4lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call kishore 9176149292 for more info Thanks, kishore 9176149292

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities: Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge. Manage service desk operations, ensuring world-class system performance and exceptional communication with clients. Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge. Collaborate with cross-functional teams to ensure quality and timely issue resolution. Professional & Technical Skills: Must To Have Skills:Service Desk Voice Support, Service Desk Management Good To Have Skills:Knowledge of ITIL framework, Incident Management, Problem Management Strong communication skills, both verbal and written Ability to work in a fast-paced environment and manage multiple priorities Experience with ticketing tools such as ServiceNow or Remedy Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering exceptional service desk support. This position is based at our Gurugram office. Qualifications Bachelor Degree

Skill required: Talent & HR Practice - Reward Strategies Designation: Func & Ind Intelligence Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Human Resource graduate/Post Graduate with relevant delivery & transformation experience with a sound knowledge of all Core HR/ Work Force Data Administration (WFDA) processes starting from Hire to Retire. Expected to work on strict deadlines, in a high-pressure business environment while being a good team player. Prior HR delivery or HR Consulting experience in the IT/BPO Industry across clients while driving transformation is mandatory. Should be open to work in different time zones as per the business requirement. Provide end to end process and policy expertise/input to future state Global and Local design for all Global Workforce Data Admin (WFDA) processes including Onboarding, Job & Personal data changes, Transfers, Global Mobility, Exit Management etc. Provide leading practices, Industry benchmarks and process design considerations incorporating build to operate efficiency design principles Provide leading input for technology configuration (Cloud HRIS – Workday/Success Factors) and assist in identifying gaps and matching automation opportunities Provide inputs and participation in end to end process scenarios development and testing for Cloud HRIS Create and maintain Job Aids, Global and Local Work Instructions and help train Service delivery teams Participate in Global/Local client calls, lead full dress rehearsal preparations before Go Live, provide Hypercare support during Go Live Provide input to the creation of a Global Quality Framework with quantified measurement criteria's in alignment with client/contractual needs Participate and lead continuous process improvement agenda and share Innovative practices resulting in measurable client value creation Own and manage all process escalations, while working with Global Service delivery teams What are we looking for? Hands on experience with HRIS cloud-based technologies like Workday, SuccessFactors and Ticketing tools like ServiceNow, WQM, Remedy etc Workday or SuccessFactors certification preferred Cross industry exposure on HR transformation projects Exposure to Lean, Six Sigma and Operational Excellence practices Preferred Global HR certification (like SHRM, APA)People Management: Individual Contributor Role working with senior internal/external stakeholders, but may have a small team of junior PME's reporting into themCore Competencies: Change Management, leadership, coaching and Influencing skills Very strong oral & written communication and Senior stakeholder management skills Ability to work and deliver under compressed timelines Excellent analytical and problem-solving skills and ability to handle difficult client interactions Excellent MS Office Skills (Power point, excel, Visio) Global exposure know-how of different cultures Travel readiness and flexibility to work in different time zones Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Talent & HR Practice - Reward Strategies Designation: Func & Ind Intelligence Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Employee Record mgnt-Core Competencies: Change Management, leadership, coaching and Influencing skills Very strong oral & written communication and Senior stakeholder management skills Ability to work and deliver under compressed timelines Excellent analytical and problem-solving skills and ability to handle difficult client interactions Excellent MS Office Skills (Power point, excel, Visio) Global exposure know-how of different cultures Travel readiness and flexibility to work in different time zones Provide end to end process and policy expertise/input to future state Global and Local design for all Global Workforce Data Admin (WFDA) processes including Onboarding, Job & Personal data changes, Transfers, Global Mobility, Exit Management etc. Provide leading practices, Industry benchmarks and process design considerations incorporating build to operate efficiency design principles Provide leading input for technology configuration (Cloud HRIS – Workday/Success Factors) and assist in identifying gaps and matching automation opportunities Provide inputs and participation in end to end process scenarios development and testing for Cloud HRIS Create and maintain Job Aids, Global and Local Work Instructions and help train Service delivery teams Participate in Global/Local client calls, lead full dress rehearsal preparations before Go Live, provide Hypercare support during Go Live Provide input to the creation of a Global Quality Framework with quantified measurement criteria's in alignment with client/contractual needs Participate and lead continuous process improvement agenda and share Innovative practices resulting in measurable client value creation Own and manage all process escalations, while working with Global Service delivery teams What are we looking for? Hands on experience with HRIS cloud-based technologies like Workday, SuccessFactors and Ticketing tools like ServiceNow, WQM, Remedy etc Workday or SuccessFactors certification preferred Cross industry exposure on HR transformation projects Exposure to Lean, Six Sigma and Operational Excellence practices Preferred Global HR certification (like SHRM, APA)People Management: Individual Contributor Role working with senior internal/external stakeholders, but may have a small team of junior PME's reporting into themCore Competencies: Change Management, leadership, coaching and Influencing skills Very strong oral & written communication and Senior stakeholder management skills Ability to work and deliver under compressed timelines Excellent analytical and problem-solving skills and ability to handle difficult client interactions Excellent MS Office Skills (Power point, excel, Visio) Global exposure know-how of different cultures Travel readiness and flexibility to work in different time zones Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Role Overview The role requires a technically strong individual who is resourceful and highly self-motivated. The successful candidate should have 5+ years of experience working in the IAM field in a large, global enterprise environment and possess broad experience working with numerous technologies like PingOne, DaVinci, SSO, MFA etc. Additionally, the candidate will have strong communication skills that allows them to successfully work with stakeholders in diverse roles ranging from IT infrastructure to individual end-users. You will also collaborate extensively with other technical and business teams to identify, develop, and provide enhancements which support the complex security, collaboration, and productivity needs of a global organization. To help meet these emerging challenges, we are seeking an energetic, forward-thinking security professional to support the delivery of Identity and Access Management services. What will you do in this role: Understand divisional and site business system requirements for Authentication services. Must have experience in defining Authentication Authorization platform requirements, designing technical solutions and executing on those designs into a highly available, fault tolerant environment. Understanding of security best practices, administration and governance of Identity and Access Management the products and services including identify and evaluate security gaps. Perform vendor and technology assessments. Recommend improvements, corrections, remediation for projects or internal processes. Advocate secure computing practices and procedures and communicate Information Security and IAM best practices throughout the company. Maintain active and direct interaction with key stakeholders. Working with various technical teams to ensure we maintain high availability and uninterrupted outage of our production environment. Demonstrate ability to stay current with all industry trends/best practices, as well as new product releases so that we can maintain a proactive 3-year systems management roadmap. Ensure all third-party monitoring solutions that are integrated into the Identity Access Management products are properly documented and function as designed. What should you have: Bachelors degree in Information Technology, Computer Science or any Technology stream. 5+ years of experience with IAM solutions around authentication and authorization (e.g. PingFederate, PingAccess and various multifactor authentication products) In-depth knowledge of authentication and authorization solutions such as PingFederate, PingAccess and, various multifactor authentication methods including FIDO2 for password less. Previous work designing / implementing EntraID authentication services such as Risk-based authentication, Azure Identity Protection and, Conditional Access Policies Strong organizational skills and able to multitask and adjust to changing priorities Ability to work efficiently in a matrixed environment with a global team comprised of company staff, contractors, and vendors Excellent interpersonal, written, and oral communication skills to effectively communicate technical ideas in business- and user-friendly language Well versed in Federation, SAML, OpenID, OAuth and other industry standard authentication / authorization solutions Desired skills: Experience working in a large healthcare environment Demonstrated understanding of Identity-related NIST standards (e.g. 800-63-3) Prior experience with the company s enterprise environment and business applications Good working knowledge of the ITIL framework Working knowledge and understanding of Remedy for Change, Incident and Knowledge Management CISSP, Security+ or similar industry certification

Job Description Job Purpose The Telecom Expense Management (TEM) team is looking for a highly motivated, organized, and detailed, individual with strong analytical skills, communication, and business acumen to join our team. The TEM team manages the global telecom sourcing process: supplier relationship management, invoice management, contract review, and inventory management. The Telecom Business Analyst - will be responsible for managing and reconciling our invoices and maintaining our global inventory database. Proactively working with our suppliers, internal AP, and engineering teams to ensure accounts are current and the inventory is valid. Responsibilities Review and verify Telecom (voice & data) and Hosting invoices for correct rates, discrepancies, and location details to the TEM systems and update records as needed. Working with internal teams and departments to identify, confirm and/or deny services. Open and track billing disputes, inquires and trouble tickets with all Vendors. Process MACDs (Moves, Adds, Changes and Disconnects) via email or vendor portals. This will include creating and tracking orders and requests through billing. Reconcile new and decommissioned Telecom inventory with invoices. Perform first and final bill reviews plus perform audits to ensure inventory and monthly recurring charges are accurate. Actively manage and track telecom asset inventory. Maintain accurate inventory along with historical information about activities and billing. Work closely with Accounts Payables team to ensure payments are processed accordingly and remedy misapplied payments. Work with Vendors to reconcile accounts based on AR reports, late notices and credit transfers. Support TEM team with reporting, vendor needs and general inquiries. Update data internal systems to ensure MRCs, contract terms, locations and other pertinent details are accurate. Manage Vendor portals and help maintain ongoing vendor relationships - support best practices for global vendor portfolio management including contracts, contact renewals, inventory, spend and vendor performance. Identify opportunities to improve processes and streamline work. Knowledge and Experience Bachelors degree and a minimum of 2 years of related experience or 5+ years of equivalent experience. Understanding of telecommunications voice, data, and colocation. Previous experience with a (TEM) Telecom expense management: invoicing, disputes, audits, and analysis. Experience processing data for billing purposes. Proficiency with MS Office Suite; advance knowledge of Excel. Familiarity with Oracle, Calero or other TEM solution, and ServiceNow. Familiarity with vendor management and vendor portals. Ability to adapt and understand new processes. Ability to work independently with minimum supervision. Schedule This role offers work from home flexibility of one day per week.

Understand divisional and site business system requirements for CIAM services. Must have experience in defining CIAM platform requirements, designing technical solutions and executing on those designs into a highly available, fault tolerant environment. Understanding of security best practices, administration and governance of Identity and Access Management the products and services including identify and evaluate security gaps. Customize CIAM product features to fulfil requirements that cannot be met with standard out-of-box functionality Perform vendor and technology assessments. Assist in the application of system lifecycle practices during CIAM design and deployment Recommend improvements, corrections, remediation for projects or internal processes. Advocate secure computing practices and procedures and communicate Information Security and CIAM best practices throughout the company. Maintain active and direct interaction with key stakeholders. Working with various technical teams to ensure we maintain high availability and uninterrupted outage of our production environment. Demonstrate ability to stay current with all industry trends/best practices, as well as new product releases so that we can maintain a proactive 3-year systems management roadmap. Ensure all third-party monitoring solutions that are integrated into the Identity Access Management products are properly documented and function as designed. Assist in the application of system lifecycle practices during CIAM design and deployment. What should you have: Bachelors degree in Information Technology, Computer Science or any Technology stream. 7+ years of experience with implementation and troubleshooting with CIAM technologies like Ping Identity Experience in administration of user and role provisioning, connectors, workflow, certificate management, session management, and encryption technologies Strong analytical and problem-solving skills and demonstrable ability to work independently as well as in a team environment Well versed in SAML, OpenID, OAuth and other industry standard authentication / authorization solutions Excellent communication skills and interpersonal skills are required. A demonstrated track record of making a difference and adding value. Strong organizational skills with the ability to multi-task. Ability to work and adjust to changing deadlines. Excellent interpersonal, written and oral communication skills with the ability to communicate effectively across all levels of an organization. Able to present technical ideas in business-friendly and user-friendly language Proven analytical, evaluative, and problem-solving abilities Desired skills: Experience working in a large healthcare environment Demonstrated understanding of Identity-related NIST standards (e.g. 800-63-3) Prior experience with our company s enterprise environment and business applications Good working knowledge of the ITIL framework Working knowledge and understanding of Remedy for Change, Incident and Knowledge Management CISSP, Security+ or similar industry certification

The candidate should be passionate about cybersecurity, love to solve technical challenges and be on the bleeding edge of technology. This member should also be able to demonstrate a thorough understanding of infrastructure operations and in-depth knowledge and experience around cloud provider solutions (Azure, AWS, GCP) and asset types like virtual machines, clusters (Kubernetes AKS, Amazon EKS, GKE Standard, GKE Autopilot) and registry (ACR, ECR, GAR, GCR). If you are a creative self-starter who uses their knowledge, skills and experience to get things done, then this job is for you! Education and Certifications Degree or equivalent experience in Information Technology, Cybersecurity, Systems/Software Engineering is required. Relevant Cloud Certifications from Cloud major providers (AWS. GCP, Azure) are highly desirable example AZ-500: Microsoft Azure Security Technologies SC-200: Microsoft Security Operations Analyst SC-900: Microsoft Security, Compliance, and Identity Fundamentals The ideal candidate should have expertise and strong experience (5+ years) with some of the following areas (but not limited). Experience / Expertise Cloud Infrastructure Support Cloud Security Microsoft Azure Sentinel Administration Security Application Support Security Infrastructure Support Information Technology, DevOps, SecDevOps Cloud Security Application Support Experience: Administering cloud platforms (e.g. Azure, GCP, AWS). Kubernetes Administration Antivirus Solution (e.g. CrowdStrike, MS Defender) Understanding of enterprise scale cloud subscriptions Understanding of hybrid cloud environments Automated infrastructure provisioning (e.g. Ansible, Puppet, Chef, Salt, Jenkins) Identity and access management in cloud environments (e.g. : Azure Active Directory) Skills: Scripting (bash shell scripting, python, etc.) API development (postman, swagger) Common data formats such as JSON, YAML, XM L, Markdown Strong understanding of Linux based operating systems Atlassian JIRA/Confluence, Remedy ITSM, ServiceNow. Security operations, ITIL 3/4 Communication (Oral/Written) (English and French a major plus) Skills: Security Administration Security Operations Center

Role Description The Corporate Bank Technology team have an established Digital Service Manager programme (DSM) to implement a new transformational platform which will provide digital customer service experience where customers can interact with ease and simplicity. Delivery of DSM functionality will transform customer experience by providing omni-channel capability, quality of information, real-time interactions with the bank, self-servicing, deliver optimised business processes, APIs linking to back-end systems, robotics and machine learning to facilitate improvements in processes. The programme will transform the way clients and internal users interact with each other by delivering automation, reducing client onboarding and service turnaround times, all with the aim of protecting and growing the business. The DSM programme team is looking to hire Site Reliability & DevOps engineers to join the Pune development team with emphasis on maintaining uninterrupted operations from the beginning to the end of a softwares life cycle and will require deep engagement and contribution in all phases of SDLC (Software Development Life Cycle). You will continually drive the standards and adherence to the Productionization of new applications & features, change management process and Non-Functional Requirements ensuring applications are built with stability in mind and require minimal manual processes in day-to-day production support activities. All engineers within the team will be required to develop and implement high quality code aimed at achieving the desired business outcomes. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Your key responsibilities Design & implement automated deployment pipelines, and rework existing deployment solutions to the target state. Work on SRE tools, design and implement monitoring and observability solutions. Work with development teams to bring the solutions to the required state for automating deployment recovery observability. Ensure deployment monitoring solutions are compliant with the Bank standards for SDLC. Enhance, develop, and maintain an automated workflow for onboarding of new features and major changes into Production. Continuous analysis of change related production issues and feedback bug fixes into application backlog for future sprints and releases, while actively monitoring and seeking opportunities, new methods, trends, capabilities, and products to the advancement of the organization Proactively build and implement services to make IT and support better at their jobs, as well as own process of tracking manual incidents and identifying means of automation, employing both strategic and short-term tactical solution Reduce TOILs which refers to repetitive, constant, and predictable tasks, while monitoring releases and successfully deploying into production Build tool to monitor the incidents/feed effectively and work with leads to define Service level agreement and Service level objective, as well as maintain NFR standards, baseline numbers and infra requirement. Identify work items for optimizing the SDLC controls to improve service reliability in addition to identifying and communicating risks associated with new features and major changes into Production. Participate in the end-to-end product life cycle, including requirements gathering, solution design, development, testing, and implementation. Design and develop solutions (configuration and development) in accordance with requirements and feature definitions, and in line with the overall architecture direction of the DSM programme. Undertaking peer reviews of, and creating solution architectures and designs, taking into consideration specific business and technical constraints, requirements, and dependencies. Mentoring colleagues on adapting technologies, supporting in tricky situations, and encouraging to learn. Your skills and experience Extensive overall IT experience and experience building software and system while managing application/platform infrastructure, Access Management Program (APM) tools such as New Relic or AppDynamics, creating dashboards and alerts, logging tools such as Splunk, creating dashboards and alerts, documenting processes, and knowledge, and working experience of change management/production/operation, and incident tracking tools (i.e., Remedy, Heat, ServiceNow etc.) Relevant experience with GitHub actions, Terraform (Preferably on Google Cloud), Google Cloud with SDK, Kubernetes deployment automation, OpenShift deployment automation, experience in configuring Jenkinss pipeline preferably with groovy scripting, maven in Java and spring boot application and docker with expertise on shell scripting and certificate management, knowledge of J2EE and spring boot applications with basic programming skills Exposure to writing scripts in any scripting language (Bash/Python/PowerShell) Infrastructure as code, cloud, automation, continuous integration/continuous deployment, or development (CI/CD) pipeline etc., Must be an expert engineer with a passion for good architecture and design. Must be hands-on in designing, developing, and implementing a wide array of products. Ability to communicate complex ideas simply and effectively with concise written artefacts. Teamwork and communication skills are essential. Passion for quality and continuous improvement of processes and software, well versed with software engineering practices. Experience with Test Driven Development and Agile software development methodologies. Ability to work in a fast-paced environment and create a positive working atmosphere. Passion for sharing knowledge and best practices, and promote collaboration, in virtual/ matrix teams. Must have experience driving a team towards end-to-end product development. Technical Skills: Candidate should have experience in several of the following: OpenShift application installation and setup. Excellent knowledge of Deployment - Automation & CI: GIT, Maven, Ant Artifactory, Jenkins, TeamCity, uDeploy. Excellent knowledge of Terraforms, chef, Splunk, Puppet, Nagios, SonarQube, Maven/Gradle, Service Mesh, ELK, Nodejs Bash/Shell scripting. Good knowledge of Docker/Kubernetes/OpenShift/GCP. Digital certificates (creation, handling, installation, troubleshooting). Operating skills, good knowledge of Linux commands (files/directories, SCP, network/ports). Install new Upgrade existing product installations, creation of silent installers. Understand and maintain configuration of (business) applications. Experience with the following would be highly desirable: Analytics experience with tools such as Tableau, QlikView. Knowledge of standard databases like Oracle, MS-SQL and appreciation of Big Data/ NO SQL approaches. Knowledge of web containers, like Apache, and J2EE servers: JBoss, Oracle Weblogic, IBM Websphere etc.

Skill required: Voice - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? The Client Service Manager (CSMJis responsible for managing an assigned set of clients. They own, drive, and manage a number of processes spanning the client lifecycle. They are the primary point of contact for clients , providing exemplary customer service. They are the liaison between the client and internal groups and will drive client issues to resolution. The CSM also supports internal clients, primarily sales and operations, and is responsible for ensuring the sales organization is free from non-sales related client support activities. Client satisfaction, both external and internal, is paramount to the success of the Client Service Manager.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Outstanding customer service and interpersonal skills. Ability to professionally communicate and interact across all levels of internal and external client organizations. Excellent project management and multitasking skills required. Must possess strong computer skills and experienced with the Microsoft Office suite.\ Strong analytical and problem-solving skills required Ability to plan, organize, and execute independently with minimal supervision. Ability to work and adapt in a fast paced and rapidly changing environment. Excellent English written and oral communications skills Relationship building skills Experience with customer support and/or customer relationship management systems (e.g. Sales Force.com, Clarify, Remedy, Siebel, Oracle, etc.) Knowledge and experience with telecom circuit ordering and provisioning desired Roles and Responsibilities: Serve as primary point of contact for pre and post-sales support to internal and external clients for a broad set of account and support related activities Field and own client requests for post initial install (PII) services to existing contracts. Manage these Plls from point of client request to implementation of services. Manage and own coordination of activities with client and IBX operations from opportunity through receipt of signed order, implementation and billing Manage and own resolution of cross-functional issues impeding client s and/or Operations ability to install and implement services Manage projects, research options, set proper expectations, execute thorough planning and effectively deliver solutions within set timeframes Maintain contact with clients to understand evolving service and support requirements and to develop relationships Drive process and policy change on client s behalf Coordinate and manage select client quarterly business reviews Educate and orient clients to organization policies, procedures, and customer portal Support Sales Organization in select presales tasks

Skill required: Voice - Customer Service Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? The Client Service Manager (CSMJis responsible for managing an assigned set of clients. They own, drive, and manage a number of processes spanning the client lifecycle. They are the primary point of contact for clients , providing exemplary customer service. They are the liaison between the client and internal groups and will drive client issues to resolution. The CSM also supports internal clients, primarily sales and operations, and is responsible for ensuring the sales organization is free from non-sales related client support activities. Client satisfaction, both external and internal, is paramount to the success of the Client Service Manager.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Outstanding customer service and interpersonal skills. Ability to professionally communicate and interact across all levels of internal and external client organizations. Excellent project management and multitasking skills required. Must possess strong computer skills and experienced with the Microsoft Office suite.\ Strong analytical and problem-solving skills required Ability to plan, organize, and execute independently with minimal supervision. Ability to work and adapt in a fast paced and rapidly changing environment. Excellent English written and oral communications skills Relationship building skills Experience with customer support and/or customer relationship management systems (e.g. Sales Force.com, Clarify, Remedy, Siebel, Oracle, etc.) Knowledge and experience with telecom circuit ordering and provisioning desired Roles and Responsibilities: Serve as primary point of contact for pre and post-sales support to internal and external clients for a broad set of account and support related activities Field and own client requests for post initial install (PII) services to existing contracts. Manage these Plls from point of client request to implementation of services. Manage and own coordination of activities with client and IBX operations from opportunity through receipt of signed order, implementation and billing Manage and own resolution of cross-functional issues impeding client s and/or Operations ability to install and implement services Manage projects, research options, set proper expectations, execute thorough planning and effectively deliver solutions within set timeframes Maintain contact with clients to understand evolving service and support requirements and to develop relationships Drive process and policy change on client s behalf Coordinate and manage select client quarterly business reviews Educate and orient clients to organization policies, procedures, and customer portal Support Sales Organization in select presales tasks

We are looking for an ambitious Microsoft .NET developer to generate software using .NETs infrastructure. The .NET developers duties include obtaining project requirements, deciding on the most appropriate software solutions, and ensuring that developments are bug-free. You should also ensure that the final software products are well-presented and engaging to the clients and stakeholders. This position requires the skill to: Utilizing Microsofts .NET infrastructure to create software solutions that meet clients requirements. Associating with co-workers to facilitate the creation of complex developments. Checking your code to detect and remedy errors and omissions. Involve in Peer code review to identify the missing coding standards. Being abreast of coding and technological changes in your work. Testing your outputs to ensure that they are in a chronological working order. Ensuring that outputs are aesthetically appealing, user-friendly and engaging. Rewrite existing code to ensure adherence to stipulated guidelines. Using clients feedback to inform the creation of subsequent versions of each development. Job duties and responsibilities: In-depth knowledge of .NET infrastructure. Advanced proficiency in C#. Proficiency in Entity framework and MVC. Good to have knowledge or hands on experience on Azure and Micro services. Capacity to use SQL or Oracle with ease. Outstanding analytical, problem-solving, and communication skills. Excellent organizational and time management skills. Self-driven, flexible, and innovative. MCSD or MCPD certification will be highly advantageous. Minimum Qualifications: Education - A Bachelors degree from an accredited college or university with major course work in computer science, MIS or a related field. Experience: 4+ years of relevant work experience. Standard benefits: Employee will be eligible for employee benefits and insurance programs generally available for full time employees like health and vacation etc.

2-5 years experience in Java Candidate should be ready to learn new technologies like ServiceNow, ITSM, Remedy, Control M, Truesight. Extensive technical experience and development expertise in Core Java, J2EE, JSP, Servlets, Webservices Hibernate, Java Script, JQuery and AJAX. Good Knowledge in RDBMS Object Oriented design and development (OOA/OOD) Demonstrate strong written and oral communication skills. Hands on experience in Tomcat. Gather and Analyze Requirements and document the requirements. Review all artifacts created by Developers/Senior Developers Take ownership for the quality of the artifacts before customer delivery Note * : Candidates should be ready to relocate and travel across PAN India locations.

Seeking a BMC Discovery & CMDB Administrator with at least 3 years of experience, open to global assignments with flexible hours. JOB DESCRIPTION Specialize in implementing and supporting BMC Discovery & CMDB. Proficient in Application/OS upgrades and custom application modeling. Skilled in Discovery for UNIX, Windows, NW Devices, and Applications. Ability to create patterns as per demand and modify OOB Query/Patterns. Generate reports as required, including on-demand or daily basis. Troubleshoot issues related to discovery. Manage TKU Upload and Bulk Data Upload. Handle CMDB Integration / Synchronization / Reconciliation. Integrate with other Process/Reporting/Normalization Systems. Proficient in CMDB CI Reporting DB queries and Smart Reporting. REQUIRED SKILLS Proficiency in ADDM, BMC Discovery, Integration with Remedy, VM Ware, Remedy Basics, etc. MANDATORY REQUIREMENTS Possess a valid passport with a minimum validity of 2 years. Hold a technical degree from a recognized university. PERSONAL ATTRIBUTES Capable of working independently with clients and colleagues. Excellent communication skills. Takes ownership and accountability for the services they deliver. Flexible in working hours, willing to work at KTPL or client sites as required.

Minimum 2 years of relevant experience in BMC Remedy Provide solutions to customers requirement and prepare technical design documents Demonstrate Remedy technical abilities and be instrumental on roadmap Coach, train team members Analysis of requirements, preparing implementation documents in line with Client Demonstration. Foundation data gathering, data analysis, implementation/support for the following modules of BMC Remedy ITSM suite Incident, Problem, Change and asset Management On-boarding new customers into ITSM suite Interaction and Coordination with all stakeholders teams involved in projects. Configures the system as per client requirements Should be familiar with the customization of the Remedy ITSM package/module in the environment Supports clients data management activities Understand client functional requirements and interfaces with technical team to provide fixes/solutions to the client Sound knowledge of IM/PM/CM/ SLM module BMC ARS Remedy 7.x, 8.x & 9.x BMC ITSM suite, CMDB Understanding of the Common Data Model and experience in extending the CMDB data model Understanding of Best Practices for Product Catalogs Demonstrated and thorough understanding of normalization and reconciliation processes and configurations Experience in customizing CMDB attributes Experience in Development of Asset Management Processes (asset onboarding, asset refresh and disposal process) Good Knowledge on Software License Management, Contract Management Experience in Remedy development for ITSM suite Remedy Integration Knowledge of BMC ITSM, BMC ARS, Oracle, SQL, Interfaces Works independently with clients and colleagues Flexible in working hours, located KTPL or client sites as necessary Excellent communication skills Takes accountability for the service they are responsible for delivering Works independently with clients and colleagues

Career Area: Finance Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, youre joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, youre joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a skilled Accounting Analyst (ITC) to join our GLBL ITC Transformation -Global Finance Services Division. The incumbent would be performing higher-level clerical and routine accounting tasks in support of a business unit or legal entity. The preference for this role is to be based out of Bangalore, Whitefield Office What you will do Process and assist in preparation of billings and other financial reports Raise miscellaneous invoices/ credit/ debits Perform credit analysis for Business Units Support Business Units through reporting Respond to inquiries and contact other departments, dealers or customers to resolve a variety of problems. Participate and contribute to meetings with stakeholders Support projects What you will have. Professional experience of 3-5 years. Requires a college degree in Finance, Accounting, Business Administration, or Economics, general knowledge of various finance and business subjects, and good written and verbal communications skills. Incumbents are generally exposed to several areas of finances a Finance Analyst to develop skills, knowledge, and experience necessary for higher level finance positions. Accounting Analyst demonstrates knowledge and ability to independently handle business issues. They demonstrate good communication skills and display a high degree of initiative and accountability. The incumbent is expected to work independently to complete assignments. Flexible to support global operations. Willingness to work in APAC/ European/ Americas time zone. Skill Descriptors Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Extensive Experience: Seeks discrepancies and inconsistencies in available information; explains variances. Organizes and prioritizes the sequence of steps to be taken to remedy the situation. Identifies many possible causes for a problem based on prior experience and current research. Quantifies the costs, benefits, risks and chances for success before recommending a course of action. Approaches a complex problem by breaking it down into its component parts. Chooses among a diverse set of analytical tools according to the nature of the situation. Invoice to Cash : Knowledge of an organizations billing requirements; ability to utilize the proper tools and follow accounts receivable practices and procedures. Level Working Knowledge: Performs major types of accounts receivable transactions. Prepares miscellaneous or special invoices. Maintains accounts receivable records as a regular part of daily work. Implements current accounting practices and closing cycle procedures and requirements. Financial and Accounting Systems : Knowledge of functions, features and capabilities of financial and accounting systems; ability to use financial and accounting applications specific to the organization. Level Working Knowledge: Selects key business and technical contacts in the event of a production problem. Works with a specific financial or accounting system and sub-systems. Implements data flows between financial and accounting systems. Utilizes operating requirements for the financial environment. Coordinates major system interfaces and criticalities. Skill Descriptors Accuracy and Attention to Detail : Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Level Working Knowledge: Accurately gauges the impact and cost of errors, omissions, and oversights. Utilizes specific approaches and tools for checking and cross-checking outputs. Processes limited amounts of detailed information with good accuracy. Learns from mistakes and applies lessons learned. Develops and uses checklists to ensure that information goes out error-free. Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change. Level Working Knowledge: Adjusts to new or changing assignments, processes, and people. Demonstrates willingness to listen to other opinions. Provides examples of shifting from task to task. Identifies and considers alternative approaches to situations or problems. Accepts new or radical ideas with an open mind; avoids snap reactions. Followership : Knowledge of and the ability to carry out strategies and tasks that support the mission and goals of the leader and the organization. Level Working Knowledge: Completes tasks and inspires confidence in leaders by demonstrating honesty and integrity. Researches and provides insights into most issues, considerations and challenges of followership. Handles rejection and, when appropriate, abandons ideas graciously. Supports the leaders mission, vision, initiatives and priorities consistently. Assesses common risks and rewards of voicing or not voicing opinion. What you will get: Work Life Harmony Earned and medical leave. Flexible work arrangements Relocation assistance Holistic Development Personal and professional development through Caterpillar s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan. Additional Information: Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers Caterpillar is an Equal Opportunity Employer (EEO) EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Posting Dates: March 27, 2025 - April 2, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to applyJoin our Talent Community .

Join global organization with 82000+ employees around the world, as a Senior Salesforce Developer based in IQVIA Bangalore .You will be part of IQVIA s world class technology team and will be involved in design, development, enhanced software programs or cloud applications or proprietary products. Salesforce Developer responsible for making configuration customization changes to existing objects and code. As a member of the Centris Speaker Bureau team, ability to work on Change Request provide L2 support with strong analytical skills on functional and technical aspects of Centris applications with good Apex Coding, VFpages, LWC, Auar Component exposure on Lightning interface. Work independently on Change Request. Requirement: 5 - 8 years of experience in SFDC, ideally should have worked in Apex Coding, VFpages, LWC, Auar Component, Lightning flows and SFDC Certified on DEV (PD1/PD2), Administration, Sales Cloud or Service Cloud Has a good understanding of the cloud computing concepts Knowledge on the Salesforce product landscape, Sales Cloud and Service Cloud Experience in Web Service APIs for integration purposes Knowledge on healthcare domain, concept of sales territory hierarchy would be an advantage Good Knowledge on CICD, Deployment tools like COPADO, GITLAB Hands on exposure on Visualforce pages, Lightning Flexi pages, Apex Coding, and skilled in SOQL knowledge and use of Workbench/Data Loader/Inspector tools Expert level of Salesforce configuration, workflow, approval process, Flow and other automation features Good to have exposure on tickets tools like, Remedy force, ServiceNow, Jira CSM management. strong understanding on ITIL process. Meet with stakeholders to determine project needs Develop customized Salesforce product solutions Design, code, and implement Modules applications Test functionality of the applications by re-producing scenarios in lower environments Write documentation and provide technical training Problem Solving skill with good Root Cause Analysis(RCA) is must with proactive measures to handle problem Incidents tickets Functional knowledge of unit testing and best practices of SDLC. Good communication skills to deal with customers, peers stakeholders. Support including, but not limited to, SFDC configuration and preparation of standard operating procedure (SOP) documentation for day to day process a strong Incident handling skills. Ability to complete all assigned requests within projected time lines SLA s. Ability to come up with innovative technical solutions while applying Salesforce best practices and working within coding standards Knowledge on Lightning is must Open to work on rotational shifts (specific to EMEA US region) . We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com

Career Area: Finance Job Description: Your Work Shapes the World at Caterpillar Inc. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, youre joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking a skilled Accounting Analyst (ITC) to join our GLBL ITC Transformation -Global Finance Services Division. The incumbent would be performing higher-level clerical and routine accounting tasks in support of a business unit or legal entity. The preference for this role is to be based out of Bangalore, Whitefield Office What you will do Process and assist in preparation of billings and other financial reports Raise miscellaneous invoices/ credit/ debits Perform credit analysis for Business Units Support Business Units through reporting Respond to inquiries and contact other departments, dealers or customers to resolve a variety of problems. Participate and contribute to meetings with stakeholders Support projects What you will have. Professional experience of 3-5 years. Requires a college degree in Finance, Accounting, Business Administration, or Economics, general knowledge of various finance and business subjects, and good written and verbal communications skills. Incumbents are generally exposed to several areas of finances a Finance Analyst to develop skills, knowledge, and experience necessary for higher level finance positions. Accounting Analyst demonstrates knowledge and ability to independently handle business issues. They demonstrate good communication skills and display a high degree of initiative and accountability. The incumbent is expected to work independently to complete assignments. Flexible to support global operations. Willingness to work in APAC/ European/ Americas time zone. Skill Descriptors Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Level Extensive Experience: Seeks discrepancies and inconsistencies in available information; explains variances. Organizes and prioritizes the sequence of steps to be taken to remedy the situation. Identifies many possible causes for a problem based on prior experience and current research. Quantifies the costs, benefits, risks and chances for success before recommending a course of action. Approaches a complex problem by breaking it down into its component parts. Chooses among a diverse set of analytical tools according to the nature of the situation. Invoice to Cash : Knowledge of an organizations billing requirements; ability to utilize the proper tools and follow accounts receivable practices and procedures. Level Working Knowledge: Performs major types of accounts receivable transactions. Prepares miscellaneous or special invoices. Maintains accounts receivable records as a regular part of daily work. Implements current accounting practices and closing cycle procedures and requirements. Financial and Accounting Systems : Knowledge of functions, features and capabilities of financial and accounting systems; ability to use financial and accounting applications specific to the organization. Level Working Knowledge: Selects key business and technical contacts in the event of a production problem. Works with a specific financial or accounting system and sub-systems. Implements data flows between financial and accounting systems. Utilizes operating requirements for the financial environment. Coordinates major system interfaces and criticalities. Skill Descriptors Accuracy and Attention to Detail : Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Level Working Knowledge: Accurately gauges the impact and cost of errors, omissions, and oversights. Utilizes specific approaches and tools for checking and cross-checking outputs. Processes limited amounts of detailed information with good accuracy. Learns from mistakes and applies lessons learned. Develops and uses checklists to ensure that information goes out error-free. Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change. Level Working Knowledge: Adjusts to new or changing assignments, processes, and people. Demonstrates willingness to listen to other opinions. Provides examples of shifting from task to task. Identifies and considers alternative approaches to situations or problems. Accepts new or radical ideas with an open mind; avoids snap reactions. Followership : Knowledge of and the ability to carry out strategies and tasks that support the mission and goals of the leader and the organization. Level Working Knowledge: Completes tasks and inspires confidence in leaders by demonstrating honesty and integrity. Researches and provides insights into most issues, considerations and challenges of followership. Handles rejection and, when appropriate, abandons ideas graciously. Supports the leaders mission, vision, initiatives and priorities consistently. Assesses common risks and rewards of voicing or not voicing opinion. What you will get: Work Life Harmony Earned and medical leave. Flexible work arrangements Relocation assistance Holistic Development Personal and professional development through Caterpillar s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan. Additional Information: Caterpillar is an Equal Opportunity Employer (EEO) EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Posting Dates: March 27, 2025 - April 2, 2025