330 Remedy Jobs - Page 4

Information and consent on cookies & similar tools Manager - Benefits & Employee Enquiries Job Details Unlimited / Full-Time Beiersdorf India Serv.Priv.Lim Your Tasks You manage employee benefits programs, including health insurance, retirement plans, and other voluntary benefits. Coordinate enrollment, changes, and terminations (collaborating with local HR colleagues). You serve as 2nd level contact for questions employees may have Working with other roles, you stay updated on payroll and benefits regulations Benefits gap analysis review and benchmarking with the relevant comparators in the market. You maintain accurate benefits records. Process employee changes, deductions, and withholdings accurately. You generate benefits reports for management and regulatory agencies as required. Provide insights and analysis as needed Your Profile Master s degree in HR with a minimum of 4 years of experience. Benefits and payroll experience preferred. You have proven experience in benefits negotiation and administration. You possess strong understanding of benefits programs, their administration. You attention to detail and accuracy is excellent. You are able to handle confidential information with integrity. Strong analytical and problem-solving skills complement your profile, as do effective communication and interpersonal skills. You can work independently and collaboratively in a fast-paced environment. Fluent in English and navigate internationally with confidence. Buddy and Mentoring International Work Environment Flexible Working Hours Get to know: Franz Working in HR at Beiersdorf has been a truly rewarding experience. It s about building connections, fostering growth, and driving positive change within organizations. Every day brings new challenges and opportunities to make a meaningful impact on people s careers and company culture. It s a field where empathy, strategy, and innovation come together to create success.

Req ID: 331553 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Associate-IMAC to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Be a contributing member of the EUC Team providing support to End Users in a Client Environment Work is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same. Work on Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL Framework Involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers and other IT Equipment and Peripherals as needed, between desks, floors or buildings as required. Learn new and emerging technologies as needed, guided by business requirements. Requirements and Preferences: 1 to 3 Years experience in End User Computing, IT Support, Asset Management needed. Good troubleshooting skills in Windows, Office, COTS & End User Hardware Support Basic understanding of ITL Framework is a must. Experience in using ITSM Tools like Service Now, Remedy etc. Good Communication Skills (Written & Spoken) in English Ability to physically perform general office requirements. Must be able to perform essential responsibilities with or without reasonable accommodations. Willingness to work on rotational shifts 24x7. Travel including overnight domestic may be required.

Req ID: 331552 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Associate-Desktop Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Be a contributing member of the EUC Team providing support to End Users in a Client Environment Work is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same. Work on Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL Framework Involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers and other IT Equipment and Peripherals as needed, between desks, floors or buildings as required. Learn new and emerging technologies as needed, guided by business requirements. Requirements and Preferences: 1 to 3 Years experience in End User Computing, IT Support, Asset Management needed. Good troubleshooting skills in Windows, Office, COTS & End User Hardware Support Basic understanding of ITL Framework is a must. Experience in using ITSM Tools like Service Now, Remedy etc. Good Communication Skills (Written & Spoken) in English Ability to physically perform general office requirements. Must be able to perform essential responsibilities with or without reasonable accommodations. Willingness to work on rotational shifts 24x7. Travel including overnight domestic may be required.

Job Description: Client is seeking experienced and administrator who is having 7+ years of experience in administration of Red Hat Linux, IBM AIX Skills and Qualifications: Bachelors degree in computer science (or equivalent major) 7-10 yrs of Admin experience in Redhat Linux, AIX Strong troubleshooting skills in Linux and AIX Scripting skills Pearl, Bash, Python. Hands on experience with Hypervisors- RHV & KVM. Performance tuning, Vendor coordination Communication Skills and ability to ask questions- General communication and analytical skills (non-technical). Job Responsibilities: Monitoring the servers proactively. Creating filesystems. Installing the software required on the servers. Working on server patching through Ansible and Satellite. Troubleshooting of Unix and Linux servers. Performance Tuning. Strong proficiency in administration of Linux servers to maintain a 24x7x365 uptime service. Perform installations/patching of operating system, software installation, and system backups - data recovery. Familiarity with fundamental storage & Back Up technologies (SAN, NAS, Commvault), Virtualization technologies like VMWare, vSphere, Vcenter servers and clusters Understanding and working, configuration knowledge of common networking protocols and services including TCP, UDP, DNS, NFS, DHCP, HTTP, SSH, FTP, SNMP, SMTP, LDAP, SAMBA, VS-FTP, NIS, Mail Server, iptables, ISCSI and CIFS, GPFS Knowledge on LPAR/HACMP & Knowledge of LAN WAN technologies Hands on experience with Hypervisors- RHV & KVM. Recovery of Operating system from snapshot Performance tuning, Vendor coordination Working knowledge of Patch Management Fault finding, analysis and of logging information for reporting of performance exceptions Proactively monitoring system performance and capacity planning Good knowledge on applications and work in tandem with multiple teams during the outages. Ensure High Availability & Performance of Production Servers and services adhering to agreed SLA Deployments on Linux Server and Databases Scripting skills Pearl, Bash, Python. Incident, Problem, Change Management based on Ticketing System (ServiceNow, Remedy etc.) Strong troubleshooting and communication skills Additional Linux certifications (RHCSE, RHCSA) will be considered an advantage If you are interested in, please share the update profile with below details. Current CTC Expected CTC Notice Period Total Experience Relevant Experience

Able to handle major incident Able to implement BAU Changes Able to perform VA patching on regular basis Support L2 Engineers during incident, changes Knowledge transfer to L2 Engineers and technical handover from projects to operations SME for 1 of 3 technologies (i.e. Routing & Switching or Network Security (Firewalls Load balancers and Proxy) or Cisco SD-WAN) Minimum CCNP Scripting skills Pearl, Bash, Python. Incident, Problem, Change Management based on Ticketing System (ServiceNow, Remedy etc.) Strong troubleshooting and communication skills Additional Linux certifications (RHCSE, RHCSA) will be considered an advantage

Job Description: Responsibilities Experience in troubleshooting issues related to Intune Modern Management, Microsoft Endpoint Management, MAM & MAM-WE. Proficient in SCCM administration: application packaging and deployment, patch management, OS deployment (OSD), task sequences, and reporting. Manage and monitor SCCM infrastructure, including Distribution Points, Management Points, and Software Update Points. Knowledge in handling Intune MDM console and proactively monitoring device compliance, OS versions, and policy enforcement. Basic knowledge of cloud, Azure, and Active Directory. Knowledge of Intune compliance policies, configuration profiles, app protection policies, and device restrictions. Troubleshoot Android and iOS device issues in Intune. Experience with Windows Autopilot, update rings, SCEP, PKCS. Deliver technical support for Windows Management and SCCM client health. Troubleshooting WSUS, Intune, Active Directory, and SCCM-related issues. Good knowledge of Windows OS, DEP, APNS, VPP. Support Android, iOS, and Windows devices in Intune and SCCM. Working experience with MS Office, SharePoint, and Exchange. Understanding of networking concepts - DNS, DHCP, TCP/IP, Subnetting, IPv4/IPv6. Basic debugging and scripting skills. Strong communication and documentation skills. Desired Skills and Qualifications 4 years of overall IT experience with at least 2 years in SCCM and Intune. Experience with Microsoft Endpoint Manager (Intune + SCCM). Familiarity with ticketing tools like SNOW, Remedy, or HPSM. Basic knowledge of Cloud, MS Azure, and O365 Licensing. Understanding of Conditional Access Policies and compliance frameworks. PowerShell scripting for automation and reporting. Nice to Have Skills Experience with Microsoft Defender, Credential Guard, and Application Guard. Experience in Privileged Identity Management. Experience in application signing and provisioning for iOS, Android, and Windows. Knowledge of Microsoft Power Platform and Power BI. Strong analytical and problem-solving skills. Ability to work independently and collaboratively in a global team environment. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Help Desk Support - Night shiftJob Summary:We are looking for experienced Level 2 Service Desk Engineers with a healthcare background to provide technical support for clinical and business applications, infrastructure, and end-user devices in a healthcare environment. The ideal candidates should have strong troubleshooting skills, experience with healthcare IT systems (EHR, EMR), and expertise in Windows environments, networking, and remote support tools.Key Responsibilities:Level 2 Responsibilities:Provide advanced technical support for desktops, laptops, printers, and mobile devices.Troubleshoot Windows OS (10/11), Office 365, Active Directory (AD), and Exchange.Support EHR/EMR applications (e.g., Epic, Cerner, Meditech) and healthcare software.Assist with VPN, Citrix, and remote desktop troubleshooting.Manage user accounts, password resets, and access requests in AD and hospital systems.Install, configure, and maintain hospital workstations and peripherals.Document issues, solutions, and workflows in ITSM tools (ServiceNow, Remedy, etc.).Escalate complex issues to Level 3 engineers as needed.Level 3 Responsibilities:Diagnose and resolve complex infrastructure, networking, and application issues.Manage and maintain Active Directory, Group Policies, and Domain Services.Administer and troubleshoot VMware, Hyper-V, and Windows Server environments.Support and maintain healthcare IT applications, integrations, and middleware.Troubleshoot networking issues (DNS, DHCP, VLANs, firewalls, VPNs, Wi-Fi).Perform server maintenance, patching, and security updates.Work with electronic health records (EHR/EMR) teams to resolve application issues.Develop automation scripts using PowerShell or equivalent tools.Participate in incident response, disaster recovery, and cybersecurity initiatives.Required Skills & Experience:Level 2 Requirements: 3-5 years of experience in IT support, helpdesk, or service desk roles. Strong knowledge of Windows OS, Active Directory, Office 365, and remote tools. Experience supporting EHR/EMR applications (Epic, Cerner, Meditech, etc.). Familiarity with ticketing systems (ServiceNow, Remedy, JIRA, etc.). Experience with Citrix, VPN, and cloud-based healthcare solutions. Strong troubleshooting skills and ability to handle escalations.

Help Desk Support - Night shiftJob Summary:We are looking for experienced Level 2 Service Desk Engineers with a healthcare background to provide technical support for clinical and business applications, infrastructure, and end-user devices in a healthcare environment. The ideal candidates should have strong troubleshooting skills, experience with healthcare IT systems (EHR, EMR), and expertise in Windows environments, networking, and remote support tools.Key Responsibilities:Level 2 Responsibilities:Provide advanced technical support for desktops, laptops, printers, and mobile devices.Troubleshoot Windows OS (10/11), Office 365, Active Directory (AD), and Exchange.Support EHR/EMR applications (e.g., Epic, Cerner, Meditech) and healthcare software.Assist with VPN, Citrix, and remote desktop troubleshooting.Manage user accounts, password resets, and access requests in AD and hospital systems.Install, configure, and maintain hospital workstations and peripherals.Document issues, solutions, and workflows in ITSM tools (ServiceNow, Remedy, etc.).Escalate complex issues to Level 3 engineers as needed.Level 3 Responsibilities:Diagnose and resolve complex infrastructure, networking, and application issues.Manage and maintain Active Directory, Group Policies, and Domain Services.Administer and troubleshoot VMware, Hyper-V, and Windows Server environments.Support and maintain healthcare IT applications, integrations, and middleware.Troubleshoot networking issues (DNS, DHCP, VLANs, firewalls, VPNs, Wi-Fi).Perform server maintenance, patching, and security updates.Work with electronic health records (EHR/EMR) teams to resolve application issues.Develop automation scripts using PowerShell or equivalent tools.Participate in incident response, disaster recovery, and cybersecurity initiatives.Required Skills & Experience:Level 2 Requirements: 3-5 years of experience in IT support, helpdesk, or service desk roles. Strong knowledge of Windows OS, Active Directory, Office 365, and remote tools. Experience supporting EHR/EMR applications (Epic, Cerner, Meditech, etc.). Familiarity with ticketing systems (ServiceNow, Remedy, JIRA, etc.). Experience with Citrix, VPN, and cloud-based healthcare solutions. Strong troubleshooting skills and ability to handle escalations.

Profile - Application & Production Support Engineer Exp- 1-2 years Location- Navi mumbai Budget Details- 4.5 or5 lpa Notice Period- Immediate or 15 days We are looking for a skilled Application Production Support Engineer to provide L1 support for critical business applications in the broking . The ideal candidate should have hands-on experience with ticketing tools, writing SQL queries, and basic command-line operations on SQL Server. Provide L1/L2 application and production support for trading and brokerage systems Handle incident management : logging, triaging, and resolving production issues within SLAs. Work with ticketing tools such as Jira, ServiceNow, or Remedy to manage and track issues Execute and write SQL queries to investigate application data or perform health checks. Run basic SQL Server commands to support application diagnostics and job monitoring Required Skills: Strong experience with ticketing systems (e.g., Jira, ServiceNow). Proficiency in SQL - ability to write, debug, and execute queries. Working knowledge of SQL Server command-line operations and scripts. Understanding of incident and problem management processes (ITIL preferred). Basic knowledge of broking/trading domain operations and terminology. Good communication and coordination skills to work with cross-functional teams. Ability to work in shifts and provide weekend support on a rotation basis. Apply Now Apply For Job

Job Description: Responsibilities Lead and manage hybrid endpoint environments using SCCM (30%) and Intune (70%). Administer SCCM for application packaging, patching, task sequences, and OS deployment. Design and implement MDM strategies using Intune, Knox, and E-FOTA for Android and iOS devices. Configure and manage Intune compliance policies, configuration profiles, app protection policies, and conditional access. Troubleshoot device enrolment, policy application, and app deployment issues across platforms. Manage Samsung Knox and E-FOTA for firmware updates and device security. Support iOS and Android device lifecycle management, including provisioning, restrictions, and remote actions. Monitor and optimize device performance, compliance, and security posture. Collaborate with security teams to implement Microsoft Defender, Credential Guard, and Application Guard. Provide advanced support for Windows Autopilot, update rings, SCEP, PKCS, and WSUS. Work with Active Directory, Azure AD, and O365 licensing models. Develop and maintain PowerShell scripts for automation and reporting. Participate in global meetings, customer engagements, and technical workshops . Desired Skills and Qualifications 8+ years of IT experience with strong exposure to MDM, Intune, Knox, E-FOTA, iOS/Android, and SCCM (minimum 2-3 years). Expertise in Microsoft Endpoint Manager (Intune + SCCM). Experience with Samsung Knox Suite and E-FOTA for Android enterprise management. Strong understanding of iOS and Android enterprise features, app provisioning, and security. Familiarity with ticketing tools like SNOW, Remedy, or HPSM. Knowledge of Azure AD, Conditional Access, and O365 licensing. Proficiency in PowerShell scripting and automation. Solid grasp of networking concepts - DNS, DHCP, TCP/IP, Subnetting, IPv4/IPv6. Excellent communication and documentation skills. Nice to Have Skills Experience with Microsoft Power Platform and Power BI. Exposure to Privileged Identity Management and Zero Trust architecture. Strong problem-solving and analytical skills. Ability to mentor junior engineers and lead technical initiatives. Experience in global enterprise environments with 24x7 support models. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Working in Production and Incident management. Effectively handling the Compliance, Regulatory and Audit related work. Make sure the risk and compliance work items are closed on or before the timeline. Work on audit requests and ensure the timelines are met. Escalate in case of challenges. Co-ordinate and collaborate within the teams to get the production, risk and control work prioritized according to the deadline and track it to the closure. Ensuring audit processes are followe'd and JIRAs are kept up to date. Weekly updates on the audits and highlight the issues foreseen to meet any deadlines. Working across Calypso as a back-office system gained through experience with settlements and accounting functionality. Work across SQL and database procedures gained through either Sybase, Oracle or SQL-Server. Provide daily application production support for applications working closely with our clients business team. Assist with troubleshooting and infrastructure improvements. Assist with developing and implementing IT solutions to meet business needs, according to established standards and best practices. Conduct and support testing to ensure the quality of all deliverables. Arrange Role swap, Patching, Vulnerabilities fixes, server reboot and other release activities in time, make sure deadline are not breached. Skills and Experience Required 8+ years experience. Excellent communication skills both written and verbal. Good deadline management and communication for delays, slippages. Good knowledge of Unix, SQL (Sybase), Windows Server and Java. Experience on Ticketing Tools like GSD or Service Now or Remedy. Experience of Scheduling Tools like Control-M or Autosys. Troubleshooting and problem solving is essential. Able to handle crisis situations without any slippage on timely communication. Experience on Jenkins, scanning tools, JIRA and version control tools like GIT. Experience on CI/CD pipeline and tools: Jenkins, Ant build, Maven. Experience on Ansible or Other Deployment Tools. Comfortable operating in an agile development team, self-starting, motivated. Takes ownership, pride in delivered work. Financial Services background. Good to have ITIL framework knowledge. Good to have knowledge of Back office Swift settlement and confirmations. Desired Skills and Experience: Good to have an experience of Calypso as a back-office system gained through experience with settlements and accounting functionality. Knowledge of Fixed Income, Equity, Credit, FX and Commodities derivative products. Knowledge of primary market Investment Banking products

Our guests memorable experiences have to start somewhere. So why not with youwe're looking for a new Front Office Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services. Every day is different, but you'll mostly be: Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes Engaging with guests to build personal relationships and remedy any complaints Conducting regular front office inspections to ensure we're making the right first impression Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk Training team members on PBX procedures and taking the lead during an emergency or crisis Reporting into the Director of Rooms you'll manage a team of front desk employees across several specialisms. What We need from you: bachelors degree / higher education qualification / equivalent in Hotel Management/ Business Administration 3 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred

Description The Security Engineer II develops, enhances, and maintains applications that support automated information security processes, vulnerability management, threat intelligence, and compliance enforcement, with supervision, to advance CMEG information security capabilities. The incumbent should have knowledge of the Java programming language and a basic knowledge of information security tooling and automation. They should have some ability to work independently and as part of a team and also have good written and oral communication skills. Security Engineer II Designs, develops, tests, and maintains Java-based systems supporting security tools and platforms, with supervision. Develops, tests, and maintains integrations with third-party security, collaboration, and ITSM tools such as Qualys, Google Container Analysis, Jira, Archer, Remedy, and Service Now, with supervision. Writes automation supporting vulnerability management and sensitive data remediation workflows, with supervision. Uses best practices when developing solutions. Writes unit tests with minimal supervision. Follows secure coding practices. Principle Accountabilities Improves effectiveness of the vulnerability management program through automation. Ensures timely and accurate execution of automated security tasks. Collaborates with more senior team members to continuously identify automation opportunities and implement solutions. Defines simple problems. Gathers and compares data about problems and documents the details to assist more senior engineers. Exhibits basic proficiency with programming language, can write code and tests with guidance Skills & Software Requirements Java experience (1-3 years) Basic knowledge of Linux environments and shell scripting Familiarity with issue tracking systems ( eq. Jira) Nice to Have Experience with security tooling and automation Familiarity with containerization and cloud platforms Basic knowledge of SQL commands and programming with databases Scripting language experience (Python, Perl, Powershell, 1-3 years) Familiarity with REST and JSON Familiarity with secure coding practices and basic security concepts

Their responsibilities include maintaining office equipment, overseeing administrative staff, and coordinating office events . As part of their duties, they may also schedule appointments, manage office supplies, and handle basic financial duties. A Service Desk Coordinator manages help desk professionals like Service Desk Agents in their day-to-day activities of customer support . They take over problem-solving for more complex problems, troubleshoot technical issues and update functional systems, as well as create work schedules and train new employees.

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call sangeeta 9176078282 for more info Thanks, sangeeta 9176078282

Overview We are looking for a full stack .NET developer with MVC - Razor Development experience. If you believe you are an A-player and would like to be a part of an innovative product development team, we would like to meet you. Apply immediately! Key Responsibilities: Key Responsibilities: Utilizing Microsoft s .NET infrastructure to create software solutions that meet clients requirements. Experience in .Net Core / ASP.NET / C#.NET / MVC/ Razor /API /SQL server is must. Collaborating with Engineering team and Product team to facilitate the creation of large, complex developments, as required. Reformulating existing code to ensure adherence to stipulated guidelines. Checking your code to detect and remedy errors and omissions. Testing your outputs to ensure that they are in excellent working order. Ensuring that outputs are visually appealing, user-friendly, and engaging. Deploying developments and monitoring uptake by the target audience. Using clients feedback to inform the creation of subsequent versions of each development. Remaining abreast of coding and technological changes that will impact your work. Required Skills: Experience Range - 3 to 4 years experience in Asp.net MVC framework, C# and Web API Design, develop, and maintain web applications using .NET Core Razor Pages. (MVC Razor skills mandatory) Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle Exposure/ Knowledge on .Net core would be a plus Education: Bachelor s degree in relevant field would be preferred Joining Period- Immediate Before applying for this position you need to submit your online resume . Click the button below to continue.

As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KPIs and Service level targets. Act as a crisis manager during the occurrence of critical incidents, guide Pro-active problem management, address critical issues to avoid change failures, ensure up-to-date maintenance of CMDB, achieving the Availability and capacity targets Ensuring the Process adherence, meeting the Quality norms of Wipro and the Customer Driving the internal audits, define and drive service improvement programs based on the external audit findings Report the Customer on all Process areas as per the Contractual agreements. Experience/Skills: 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills, verbal and written communication skills and facilitation skills Good documentation and process flow diagramming skills Graduate or Postgraduate in Management / Engineering / Computer sciences Mandatory Skills: ServiceNow - IT Service Management. Experience: 8-10 Years.

Do Job Description: As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KPIs and Service level targets. Act as a crisis manager during the occurrence of critical incidents, guide Pro-active problem management, address critical issues to avoid change failures, ensure up-to-date maintenance of CMDB, achieving the Availability and capacity targets Ensuring the Process adherence, meeting the Quality norms of Wipro and the Customer Driving the internal audits, define and drive service improvement programs based on the external audit findings Report the Customer on all Process areas as per the Contractual agreements. Experience/Skills: 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills, verbal and written communication skills and facilitation skills Good documentation and process flow diagramming skills Graduate or Postgraduate in Management / Engineering / Computer sciences Mandatory Skills: ITIL Cross Functional Service Management. Experience: 5-8 Years.

Strong experience in CMDB integrations Excellent experience in ITSM Experience - 5+ years No admin profiles encouraged. Location - PAN India. Rates including mark up - 170 K/M - 180K/M Experience/Skills: 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills, verbal and written communication skills and facilitation skills Good documentation and process flow diagramming skills Graduate or Postgraduate in Management / Engineering / Computer sciences Mandatory Skills: ServiceNow - IT Service Management. Experience: 8-10 Years.

As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KPIs and Service level targets. Act as a crisis manager during the occurrence of critical incidents, guide Pro-active problem management, address critical issues to avoid change failures, ensure up-to-date maintenance of CMDB, achieving the Availability and capacity targets Ensuring the Process adherence, meeting the Quality norms of Wipro and the Customer Driving the internal audits, define and drive service improvement programs based on the external audit findings Report the Customer on all Process areas as per the Contractual agreements. Experience/Skills: 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills, verbal and written communication skills and facilitation skills Good documentation and process flow diagramming skills Graduate or Postgraduate in Management / Engineering / Computer sciences Mandatory Skills: ITIL Design and Implementation. Experience:5-8 Years.

Do Job Description: As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KPIs and Service level targets. Act as a crisis manager during the occurrence of critical incidents, guide Pro-active problem management, address critical issues to avoid change failures, ensure up-to-date maintenance of CMDB, achieving the Availability and capacity targets Ensuring the Process adherence, meeting the Quality norms of Wipro and the Customer Driving the internal audits, define and drive service improvement programs based on the external audit findings Report the Customer on all Process areas as per the Contractual agreements. Experience/Skills: 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills, verbal and written communication skills and facilitation skills Good documentation and process flow diagramming skills Graduate or Postgraduate in Management / Engineering / Computer sciences Mandatory Skills: ITIL Cross Functional Service Management Experience: 5-8 Years

Our guests memorable experiences have to start somewhere. So why not with youWe re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day: Every day is different, but you ll mostly be: Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes Engaging with guests to build personal relationships and remedy any complaints Conducting regular front office inspections to ensure we re making the right first impression Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk Training team members on PBX procedures and taking the lead during an emergency or crisis Reporting into the Director of Rooms you ll manage a team of front desk employees across several specialisms. What We need from you: Bachelor s degree / higher education qualification / equivalent in Hotel Management/ Business Administration 3 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family. Our guests memorable experiences have to start somewhere. So why not with youWe re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day: Every day is different, but you ll mostly be: Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes Engaging with guests to build personal relationships and remedy any complaints Conducting regular front office inspections to ensure we re making the right first impression Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk Training team members on PBX procedures and taking the lead during an emergency or crisis Reporting into the Director of Rooms you ll manage a team of front desk employees across several specialisms. What We need from you: Bachelor s degree / higher education qualification / equivalent in Hotel Management/ Business Administration 3 years of Front Office/Guest Service experience including management experience Must speak fluent English Other languages preferred What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you ll become part of our ever-growing global family.

To design, implement, and maintain robust cybersecurity and information security frameworks that protect Sol-Millennium s global digital infrastructure and sensitive data assets. The position plays a critical role in enabling secure digital transformation, maintaining compliance with international data protection regulations, and protecting the trust of customers and stakeholders through proactive threat management and governance. Develop, enforce, and maintain information security policies, standards, and controls aligned with industry best practices (e.g., NIST, ISO 27001). Identify, evaluate, and remediate system and application vulnerabilities, prioritizing the resolution of known opportunities. Configure and maintain core security infrastructure, including firewalls, SIEM, IDS/IPS, endpoint protection, and identity access controls. Monitor threat intelligence feeds and respond to real-time threats; support the implementation of a 24/7 Security Operations Center (SOC) or SIEM platform. Conduct risk assessments, security audits, and compliance reviews across cloud, on-premises, and hybrid environments. Ensure adherence to international security and privacy regulations such as GDPR, HIPAA, and other applicable regional standards. Lead phishing simulation exercises and drive end-user cybersecurity awareness programs. Collaborate with DevOps and IT teams to embed security controls into CI/CD pipelines (DevSecOps). Support compliance audits and maintain regulatory remediation tracking. Identify and mitigate risks related to: Legacy systems and misconfigurations , which expose critical attack surfaces. Delayed breach detection , which can significantly increase operational and reputational impact. Unpatched known vulnerabilities , which leave extended exposure windows for attackers. Outdated software components , often exploited in ransomware attacks across endpoints and servers. Database vulnerabilities , ensuring proper hardening and access control. Third-party SaaS platforms , enforcing secure configurations and vendor risk management. Evaluate third-party vendors for alignment with internal data security and privacy standards. Develop and operationalize incident response know how. Coordinate the design or vendor selection of a 24/7 Security Operations Center and SIEM platform. Lead remedy efforts for legacy applications and infrastructure with a focus on misconfigurations and technical debt reduction Establish and report on key security metrics, phishing simulation failure rates, and policy audit results Assess and monitor third-party platforms and SaaS tools for security risks, and enforce secure vendor onboarding standards Essential tools hands on, Qualys/Nessus/Rapid7 Microsoft Sentinel Metasploit Framework/Burp Suite/Nmap Microsoft Defender for Endpoint Wireshark Azure Active Directory/Ping Identity Microsoft Defender for Cloud Microsoft Purview Compliance Manager Microsoft Threat Intelligence Microsoft Defender XDR Qualifications: Minimum 5 years of experience in both Information Security and Cybersecurity roles Hands-on experience with SIEM tools, endpoint protection, firewalls, and network security Solid understanding of security governance, data classification, IAM, and compliance frameworks Demonstrated ability to handle incident response and lead vulnerability remediation efforts

As a member of the Global People Analytics (GPA) Team, the Dashboards and Analytics Tools Manager position will lead and support a local team of analysts designing, developing and maintaining workforce dashboards. The role also supports the maintenance and optimization of backend databases that support the dissemination of key HR data across the enterprise. The Dashboards and Analytics Tools Manager has responsibility for the design, development and maintenance of databases, data integrations and dashboards as directed by regular interaction with the dashboards and analytics tools leadership team. The roles will supplement all deliverables with quality assurance, documentation and user guides. Build strong relationships with the Workday reporting team and data governance team to ensure reciprocal flow of information and improvement of data and reports. Interact with HR and business teams as required, utilize knowledge and experience to support Global People Analytics & Reporting strategy, and develops dashboards & analytics tools to be used in countries all around the world. Responsibilities: Responsible for the direct supervision of a small team of database management and dashboard development specialists Manage and troubleshoot maintenance and optimization of tables/views within our different data warehouses (Oracle, SSMS, Snowflake, S3) Optimize SQL queries to improve readability and speed. Support and monitor data integrations (EDP, Dovetail, Kronos) Continuously improve understanding of best practices for our data warehouses and potential solutions for future implementations and identify process improvements to implement changes Leverage existing tables to create alternate queries for ad hoc requests. Communicate with relevant teams to remedy data integrity issues. Support the build, enhancement and refresh of Tableau dashboards related to workforce trends and Key Performance Indicators (KPIs) Lead the build and development of power BI dashboards where required for different projects. Merge/join large datasets and clean/restructure data coming from multiple systems Provide quality assurance on all data and metric integrity and consistency across all dashboards Analyze trends and leverage expertise in data visualization to build dashboard visuals that facilitate quick and easy interpretation of the data and identification of key insights Support weekly, monthly, quarterly, annual & ad-hoc reporting and analytics processes as necessary Maintain training and dashboard support materials for end-users Support management of security / AD user groups for Dashboard Access Ensure all data privacy and information security requirements are upheld. Determine when requests will need to be escalated for approval and facilitate the approval process Regularly communicate progress and issues to the dashboards and analytics tools leadership team Qualifications: People management experience Bachelors degree in business, data analytics and visualization, computer science or related discipline 5+ years of working experience with HR data and People Analytics with a strong understanding of key HR metrics and how and where to apply them Advanced proficiency in MS Excel, SQL, Tableau prep and Tableau with experience of developing and publishing dashboards Experience with data warehouse solutions and database management systems Preferred experience with Workday, Python, Power BI and DAX Proven experience in managing stakeholders through dashboard design, launch and maintenance. Strong attention to detail with a proven ability to use data, analytics, and business knowledge to present effective visualizations

Very Good Communication No long gaps in career ( Not more than 3 months) Working on Complex projects in BFSI area. Job Description : Designs, implements and supports compliance and ongoing preparation, testing and monitoring of conformance to established quality assurance processes and standards. Also performs evaluation of internal controls, communications, risk assessments and maintenance of documentation as related to compliance with internal and external safety, quality, and regulatory standards. Identifies risk and evaluates deficiencies while working with internal departments/business units to appropriately remedy them. Designs and facilitates internal training on quality assurance requirements, processes, and procedures. Performs audits and risk assessment and determine corrective actions if needed. -Applies a theoretical knowledge-base to work to achieves goals through own work -Characterized by specific functional expertise typically gained through formal education -May provide guidance to others as a project manager using technical expertise -Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills -Builds knowledge of the company, processes and customers -Solves a range of straightforward problems -Analyzes possible solutions using standard procedures -Receives a moderate level of guidance and direction Functional Knowledge: -Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines Business Expertise: -Understands key business drivers; uses this understanding to accomplish own work Leadership: -No supervisory responsibilities but provides informal guidance to new team members Problem Solving: -Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents Impact: -Impacts quality of own work and the work of others on the team; works within guidelines and policies Interpersonal Skills: -Explains complex information to others in straightforward situations