558 Remedy Jobs - Page 2

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :The Service Request Manager is responsible for overseeing the end-to-end lifecycle of service requests raised by internal or external customers. This role ensures timely, accurate, and efficient fulfillment of service requests while maintaining high customer satisfaction and comp...

About The Role The Company World of Kotak product suite encompasses a powerful suite of cross banking assets, all-in-one stop banking services, securities, and investment banking; insights across a wide spectrum of the major financial and banking markets. The Team: The ITSM team is a group of experts managing ITIL practices. We are looking for a highly motivated and hands on individuals to take on a role of Major Incident Manager leading / managing a team of professionals to ensure the smooth functioning of the bank's application and processes. The incumbent will be responsible for MIM operations and ensuring that standard processes are followed in regards to incident, service request, and c...

Must to have : Basic Linux Administration: Perform L2-level tasks such as user management, file system checks, disk usage monitoring, and service restarts. Monitoring and Alerts Handling: Monitor Linux servers and data centre infrastructure using tools like Nagios, Zabbix, or OEM. Acknowledge and escalate critical alerts as per SOP. Physical Hardware Support: Assist in racking/stacking of servers, replacing faulty hardware components (HDD, RAM, NIC, etc.) under guidance. Server Health Checks: Conduct daily/weekly health checks on Linux systems, data centre environmental metrics (temperature, power, humidity), and report anomalies. Remote Console Operations: Use IPMI/iLO/DRAC or remote consol...

Application Support Specialist / Lead Location - Bangalore, Hyderabad Experience- 3 years minimum in application support L3 Must have experience in Java, SQL, ITSM Tools WFO/ Rotational Shifts Immediate joiners only Contact - 9653852049 (Gaurav)

Do : As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KPIs and Service level targets. ...

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained

Entity: Technology Job Family Group: IT&S Group Job Description: The Network Monitoring Tools Engineer will be responsible for leading, maintaining, and enhancing enterprise monitoring platforms that support proactive identification and resolution of network issues. The role involves configuring, optimizing, and integrating supervising tools to ensure accurate transparency of network health and performance. The incumbent will work with L2/L3 teams, infrastructure engineers, and business partners to deliver actionable insights, streamline fix processes, and continuously improve monitoring capabilities. This role is key in ensuring the supervising ecosystem supports operational stability, redu...

Application Support Specialist / Lead Location - Bangalore, Hyderabad Experience- 3 years minimum in application support L3 Must have experience in Java, SQL, ITSM Tools WFO/ Rotational Shifts Immediate joiners only Contact - 9214334811

Who We Are MassMutual India A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other. Together, we re stronger. Job Description Monitor and control the production environment in accordance with established standards. Monitor the production environment. Has a basic unders...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 3 year(s) of experienc...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM Sterling B2B Integrator Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education About The Role :We are seeking a skilled and motivated Sterling File Gateway (SFG) / MFT Specialist to join our operations team. The ideal candidate will bring strong experience in managing secure file transfers, working across mainframe and distributed environments, and supporting Connect:Direct i...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or appl...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology,Master Of Comp. Applications,Master Of Technology Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and...

Project Execution, Manage end-to-end project tasks: requirements intake, plan creation, resourcing, dependencies, tracking, and status reporting. Change management, Own the change lifecycle for network projects: from creation of CRs to CAB approvals, execution, and post-change review. Also, Present changes confidently in CAB meetings and follow through with validation. Stakeholder & Team Coordination, SPOC for projects, Design & Delivery team along with partners involved into projects. Reporting, provide view of resource utilization, project executed and billings. Certifications (Preferred): ITIL Foundation certification or equivalent change governance training.

- Minimum 8 years of strong experience in SAP PS module - SAP PS Consultant must have all required Project System functional and Configuration knowledge in SAP ECC/S4 HANA system. - SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. - Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement Planning, Project quotation, Timesheets, Goods issues, and other project management activities in SAP PS. - Must have completed at least three end-to-end implementations. - Must worked on support projects and know supporting processes associated wi...

Job Requirements : - Minimum 8 years of strong experience in SAP PS module - SAP PS Consultant must have all required Project System functional and Configuration knowledge in SAP ECC/S4 HANA system. - SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. - Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement Planning, Project quotation, Timesheets, Goods issues, and other project management activities in SAP PS. - Must have completed at least three end-to-end implementations. - Must worked on support projects and know supporting proc...

Job Requirements : - Minimum 8 years of strong experience in SAP PS module - SAP PS Consultant must have all required Project System functional and Configuration knowledge in SAP ECC/S4 HANA system. - SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. - Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement Planning, Project quotation, Timesheets, Goods issues, and other project management activities in SAP PS. - Must have completed at least three end-to-end implementations. - Must worked on support projects and know supporting proc...

Job Requirements : - Minimum 8 years of strong experience in SAP PS module - SAP PS Consultant must have all required Project System functional and Configuration knowledge in SAP ECC/S4 HANA system. - SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. - Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement Planning, Project quotation, Timesheets, Goods issues, and other project management activities in SAP PS. - Must have completed at least three end-to-end implementations. - Must worked on support projects and know supporting proc...

Job Requirements : - Minimum 8 years of strong experience in SAP PS module - SAP PS Consultant must have all required Project System functional and Configuration knowledge in SAP ECC/S4 HANA system. - SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. - Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement Planning, Project quotation, Timesheets, Goods issues, and other project management activities in SAP PS. - Must have completed at least three end-to-end implementations. - Must worked on support projects and know supporting proc...

Job Requirements : - Minimum 8 years of strong experience in SAP PS module - SAP PS Consultant must have all required Project System functional and Configuration knowledge in SAP ECC/S4 HANA system. - SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. - Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement Planning, Project quotation, Timesheets, Goods issues, and other project management activities in SAP PS. - Must have completed at least three end-to-end implementations. - Must worked on support projects and know supporting proc...

Title: L1 Cloud Support Engineer Reports to: Technical Operations Manager Job Description: 1st Line Support for Cloud based applications (AWS, Azure, Google Cloud) Investigate and resolve incidents at first line to maintain application availability Supporting circa 100 cloud based applications Communicate updates with requesters and stakeholders throughout incidents via ticketing platform and instant messenger Participate in technical investigations and relay/update stakeholders on progress Able to analyze service dashboards to identify issues with services Able to follow written runbooks to restore service quickly and efficiently Knowledge of ITIL Processes including Incident Management, Re...

Join our Team About this opportunity: We are now looking for a Service Support executive who will be responsible for the execution and reactive maintenance activities to ensure that services provided to Operators customers are continuously available and performing to Service Level Agreement (SLA) performance levels. What you will do: Receive trouble reports from the Operators Customer Care Center (or directly from Operator customers in limited cases) and log them accurately. Resolve customer issues to the customers satisfaction, including providing meaningful status updates on repair and/or restoration activities. Handle customer-affecting problems detected by other processes or analysis: in...

About this opportunity: We are now looking for a Service Support executive who will be responsible for the execution and reactive maintenance activities to ensure that services provided to Operators customers are continuously available and performing to Service Level Agreement (SLA) performance levels. What you will do: Receive trouble reports from the Operators Customer Care Center (or directly from Operator customers in limited cases) and log them accurately. Resolve customer issues to the customers satisfaction, including providing meaningful status updates on repair and/or restoration activities. Handle customer-affecting problems detected by other processes or analysis: inform the custo...

Join our Team About this opportunity: We are now looking for a Service Support executive who will be responsible for the execution and reactive maintenance activities to ensure that services provided to Operators customers are continuously available and performing to Service Level Agreement (SLA) performance levels. What you will do: Receive trouble reports from the Operators Customer Care Center (or directly from Operator customers in limited cases) and log them accurately. Resolve customer issues to the customers satisfaction, including providing meaningful status updates on repair and/or restoration activities. Handle customer-affecting problems detected by other processes or analysis: in...

About this opportunity: We are now looking for a Service Support executive who will be responsible for the execution and reactive maintenance activities to ensure that services provided to Operators customers are continuously available and performing to Service Level Agreement (SLA) performance levels. What you will do: Receive trouble reports from the Operators Customer Care Center (or directly from Operator customers in limited cases) and log them accurately. Resolve customer issues to the customers satisfaction, including providing meaningful status updates on repair and/or restoration activities. Handle customer-affecting problems detected by other processes or analysis: inform the custo...