L2-Support Professional

3 - 6 years

5 - 8 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Description & Requirements
L2-Support
  • Experience in application or infrastructure support.
  • Strong knowledge of Linux/Unix commands, log analysis, and basic scripting (Shell/Python).
  • Familiarity with ticketing tools like ServiceNow, JIRA, or Remedy.
  • Experience with monitoring and alerting tools (e.g., Dynatrace, New Relic, Grafana, Nagios).
  • Understanding of web technologies, APIs, databases, and networking basics.
  • Ability to read and understand application logs, and correlate issues across multiple components.
  • Excellent communication, incident management, and documentation skills.





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