At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. Job Summary The IT Service Desk Support Specialist supports Polaris s worldwide IT operations, providing first-line support to Polaris users with exceptional and professional customer service. This position is 100% technical support for employees and system-generated Service Desk submissions, including documenting procedures and managing incidents to resolution or escalation to a more senior team member. Essential Duties & Responsibilities: Provide clear, concise customer service in phone-based, verbal communication, and written, email communication in English Troubleshoot, diagnose, and resolve issues following standard operating procedures and using knowledge support tools Resolve or escalate service desk submissions using a repository of pre-defined knowledge base (KB) articles Collaborate effectively with other service desk team members located across the globe Deliver support of Windows-based operating systems and Microsoft Office applications as well as other out-of-the-box and developed software packages Administration of Account Management activities within Active Directory, IBMi, and other systems Proactively and reactively support critical systems through monitoring and responding to alerts on the IBMi platform Meet all defined SLAs and KPIs to ensure the quality of resolution and customer satisfaction Skills, Knowledge & Education: 4 years technical degree or equivalent experience required. Self-motivated, with the ability to work independently and/or collaboratively with remote peers required Excellent communication and customer service skills required General or intermediate knowledge of Windows 10 & 11 required Intermediate experience with Windows-based applications such as the Microsoft Office suite required 2+ years of experience working in a corporate service desk setting preferred General understanding of large computing systems such as IBMi (AS400) preferred Previous experience supporting a manufacturing environment preferred Experience using ServiceNow or similar issue-tracking systems preferred Availability to work night shifts Working Conditions: Standard office environment 24/7 rotational shift working. #LI-BO1 We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today! About Polaris India As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. Polaris India Private Limited is one of the Polaris group subsidiary companies incorporated on 18th Feb 2011. We launched our flagship products including All-Terrain Vehicles (ATVs), Polaris RANGER: RZR side - by - side and Snowmobiles in India in August 2011. Through our selected product range, we are creating a whole new culture of Off-Road adventure in India. Polaris India has a strong network of 10 dealerships and state of the art Polaris Experience Zones (Off-Road Tracks) to take the off-road riding culture way ahead. We are committed to creating a dynamic work environment where talent thrives, and bold ideas come to life. Join Polaris India, where passion meets innovation! We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. www.polaris.com How We Hire Polaris India Private Limited is committed to a policy of equal employment opportunity and does not discriminate in the terms, conditions, or privileges of employment on account of race, age, color, sex, national origin, physical or mental disability, or religion or otherwise as may be prohibited by law.

At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. JOB SUMMARY: This role is responsible for coordinating the daily work, as well as direct hands-on responsibilities of IT Service Management for the Client Support team. This role must work across various IT teams, IT operations and IT Product Owners to ensure IT services are delivered with quality and efficiency within SLAs. This role would help manage and measure SLA s. Additionally, this role will help manage the implementation and on-going optimization of a Service Management platform, leading the local service desk process, and in implementing and optimizing ITIL processes across the enterprise. ESSENTIAL DUTIES & RESPONSIBILITIES: Develops and maintains portfolio of IT Service Management policies and operating procedures across the Clients Support Team Train new staff, assist with performance reviews, and provide leadership and coaching, including technical and personal development for team members Provides day-to-day leadership and guidance in resolving complex technical operational situations for regional and remote client team members in APAC Provides feedback and development opportunities for staff Ensures the IT department is right sized with experienced, motivated, and highly technical employees Works with the Managers of IT on establishing processes and policies to build a high-performing organization Focused on delivering exceptional services across Polaris enterprise Strong customer service focus, excellent communication and presentation skills Lead with a continuous improvement mentality, and provide metrics to show the realization Oversees the creations of reportable metrics that are used to validate SLAs and OLAs. Also searches for trends in data that could indicate the need for process engineering or process improvement Prioritizes requests and activities and develop schedules and work plans for projects/initiatives Collaborate with cross-functional/department teams Communicates relevant IT-related information to senior leadership and peers Identify gaps in process and procedures to improve operational efficiency Delivers actions and initiatives associated with control and compliance objectives Implements solutions to prevent, detect, and remediate information security risks Leads remediation to accidental or intentional destruction, disclosure, interruption, or breach of information Monitor team workloads, ticket queues and distribute Familiar with the following technologies: Intune, VDI (or different virtual platform), Cisco Perform Hardware refresh, IT Hardware Vendor management and actively participate in Procurement process and E-Waste management SKILLS, KNOWLEDGE & EDUCATION: Basic Qualifications Bachelor s degree in Business or Information Management or equivalent experience required Overall 10+ years of IT experience and At least 3 - 4 years of people management experience (preferably managing international team members) in supervisory/Team lead role Experience in managing international clients in shared and dedicated projects Leadership & Team Management Strong analytical skills Stake holder management, conflict management and people development skills Customer-first attitude with a continuous improvement and service improvement mindset Ability to deal collaboratively, diplomatically, and successfully with customers, co-workers and other professional colleagues, managers, and staff Ability to work effectively in a team environment, as well as work independently with limited supervision Excellent verbal, written and interpersonal communication skills, including the ability to communicate effectively with the IT organization, management, and business personnel Excellent problem-solving skills while providing first class customer service Proficiency in Asset Management (HAM & SAM) Demonstrated experience in many areas of infrastructure (incl. Thermal transfer printing and scanning devices) Preferred Skills/Experience International business experience Breadth of industry and sector experiences manufacturing, retail, etc. Exposure to Office and Manufacturing Plant support environment (In Person) preferred ITIL certified. Exposure to ITIL best practices in incident, problem, and change management processes Good financial orientation on the business (seeking the best value/price ratio solutions) Proficiency in ServiceNow and exposure to Jira WORKING CONDITIONS: Manual and physical dexterity required Must be able to lift 40 + pound equipment Office, Warehouse and manufacturing environment Occasional Business travel may be required We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today! About Polaris India As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. Polaris India Private Limited is one of the Polaris group subsidiary companies incorporated on 18th Feb 2011. We launched our flagship products including All-Terrain Vehicles (ATVs), Polaris RANGER: RZR side - by - side and Snowmobiles in India in August 2011. Through our selected product range, we are creating a whole new culture of Off-Road adventure in India. Polaris India has a strong network of 10 dealerships and state of the art Polaris Experience Zones (Off-Road Tracks) to take the off-road riding culture way ahead. We are committed to creating a dynamic work environment where talent thrives, and bold ideas come to life. Join Polaris India, where passion meets innovation! We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. www.polaris.com How We Hire Polaris India Private Limited is committed to a policy of equal employment opportunity and does not discriminate in the terms, conditions, or privileges of employment on account of race, age, color, sex, national origin, physical or mental disability, or religion or otherwise as may be prohibited by law.

At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. The Sourcing Specialist will be responsible for developing, driving, and maintaining the strategic sourcing of production components to support various Polaris manufacturing operations. In addition, this role will be accountable to complete any tactical aspects of the role that may be required in supporting successful product launches, existing production and materials needs, and any service support that may arise. This role will collaborate with US Sourcing and Engineering teams to gain alignment with the overall Polaris sourcing strategies. The development and implementation of these strategies will ensure the supply base attains Delivery, Quality, New Product Integration, and Cost Competitiveness. The focus of this role will be on supply base that is located within the Indian regions. ESSENTIAL DUTIES & RESPONSIBILITIES: Serve as a specialist for strategic tasks such as category strategy setup, supplier contract and commercial negotiations, presentations to senior management, point of escalation for supply chain emerging issues, process owner for key continuous improvement efforts, and development of category sourcing strategies together with US counterpart. Establish strong working relationships with management-level employees from key suppliers who provide Chassis & Powertrain components to Polaris. Work with a sense of urgency when supplier issues arise and lead problem resolution discussions with suppliers to drive immediate containment and corrective action. Work with the Supplier Quality Engineer (SQE) to drive short and long-term root cause corrections. Monitor and drive supplier performance for assigned categories to ensure suppliers are meeting Polaris requirements for quality, delivery, and cost. Identify new potential suppliers based on current gaps in the Polaris supply base that can deliver results and a sustainable, world class supply chain and work with Supplier Quality Engineer (SQE) team to deliver onboarding target at planned time. Collaborate with cross functional teams to enable development for new products to ensure a successful product launch, on budget, and meet or exceed the production release schedule. Develop capacity assessments with key suppliers to ensure supply continuity. Determine risks in the Asia supply chain and work with the supply chain on mitigation plans. SPECIALIZED KNOWLEDGE, SKILLS & ABILITIES REQUIRED: Bachelors degree in engineering is required. Minimum 5-7 years of experience in Procurement with demonstrated success in developing supplier partnerships and sourcing strategies. Familiar with Mechanical component and manufacturing process, technical background preferred. Effective negotiation, communication, networking, decision making and problem-solving skills. Effective time-management, prioritization, and multi-tasking skills. Advanced knowledge of supply contracts with domestic and international suppliers. Excellent English written & verbal communication within team and cross-functionally. Good exposure to Microsoft Excel and working knowledge on excel applications Develop Analysis reports based on the data within Excel. Supplier Development skills/capabilities Working experience with an automotive multinational company on Powertrain (engine) parts is preferred. WORKING CONDITIONS: Fast-paced office environment. Evening meetings/calls with the US is required. 15-30% travel required. #LI-MN1 We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today! About Polaris India As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. Polaris India Private Limited is one of the Polaris group subsidiary companies incorporated on 18th Feb 2011. We launched our flagship products including All-Terrain Vehicles (ATVs), Polaris RANGER: RZR side - by - side and Snowmobiles in India in August 2011. Through our selected product range, we are creating a whole new culture of Off-Road adventure in India. Polaris India has a strong network of 10 dealerships and state of the art Polaris Experience Zones (Off-Road Tracks) to take the off-road riding culture way ahead. We are committed to creating a dynamic work environment where talent thrives, and bold ideas come to life. Join Polaris India, where passion meets innovation! We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. www.polaris.com How We Hire Polaris India Private Limited is committed to a policy of equal employment opportunity and does not discriminate in the terms, conditions, or privileges of employment on account of race, age, color, sex, national origin, physical or mental disability, or religion or otherwise as may be prohibited by law.

At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. The Supplier Development Leader plays a critical role in transforming Polaris sourcing capabilities by identifying, evaluating, and developing a robust, localized, and high-performing supply base. This role focuses on enhancing supplier capabilities, ensuring delivery excellence, and securing supply continuity, including sub-tier management to support business growth and operational resilience. This position requires strong leadership, cross-functional collaboration, and supplier relationship management skills. The ideal candidate is a self-starter who can lead initiatives across the organization and drive measurable results in supplier performance and sourcing strategy. ESSENTIAL DUTIES & RESPONSIBILITIES: Identify and assess new suppliers aligned with Polaris strategic sourcing needs and regional localization goals. Conduct supplier evaluations using tools such as Rapid Plant Assessments (RPA); identify capability and capacity gaps. Collaborate with Global Strategic Sourcing Directors across categories (e.g., Powertrain, Electronics, Chassis) to align supplier development priorities. Build business cases using Total Cost of Ownership (TCO) principles to support sourcing decisions. Lead capability and capacity expansion initiatives with existing suppliers, especially for new product introductions (NPIs) or supplier transitions. Manage onboarding of new suppliers, including guiding them through Polaris standards, manuals, and pre-negotiation of commercial terms. Evaluate and develop Tier 2 suppliers to strengthen the extended supply chain and leverage economies of scale. Ensure adherence to APQP processes and manage ROI analysis for tooling investments. Coordinate cross-functional activities and maintain documentation through structured issue tracking. Performance Metrics & Deliverables: Supplier identification matrix with capability/capacity mapping by region and category. Established relationships with public/private channels to expand sourcing options. Completion of RPAs for all evaluated suppliers. Development of 2-3 new localized suppliers per targeted category. Weekly progress updates to sourcing leadership and stakeholders. SKILLS, KNOWLEDGE & EDUCATION: Required : Bachelor s degree in Engineering 10+ years of experience in supply chain, sourcing, or supplier development Strong knowledge of APQP and supplier quality processes Automotive industry experience preferred Excellent communication skills Willingness to travel 50-60% Strong analytical, organizational, and multitasking skills Proficiency in Microsoft Office Suite Self-motivated, hands-on, and entrepreneurial mindset Preferred: Degree in Supply Chain, Engineering, Business, or related field Master s degree or MBA Experience in powersports or automotive (OEM) assembly industries Familiarity with Polaris products and operations WORKING CONDITIONS: Fast-paced, hybrid work environment Frequent domestic and international travel required We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today! About Polaris India As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. Polaris India Private Limited is one of the Polaris group subsidiary companies incorporated on 18th Feb 2011. We launched our flagship products including All-Terrain Vehicles (ATVs), Polaris RANGER: RZR side - by - side and Snowmobiles in India in August 2011. Through our selected product range, we are creating a whole new culture of Off-Road adventure in India. Polaris India has a strong network of 10 dealerships and state of the art Polaris Experience Zones (Off-Road Tracks) to take the off-road riding culture way ahead. We are committed to creating a dynamic work environment where talent thrives, and bold ideas come to life. Join Polaris India, where passion meets innovation! We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. www.polaris.com How We Hire Polaris India Private Limited is committed to a policy of equal employment opportunity and does not discriminate in the terms, conditions, or privileges of employment on account of race, age, color, sex, national origin, physical or mental disability, or religion or otherwise as may be prohibited by law.