Role & responsibilities Provide technical support and assistance to customers via phone, email, or chat Identify and diagnose technical issues reported by customers Remote support for windows installation. Resolve technical problems in a timely and efficient manner Assist store staff with software installations and upgrades Collaborate with other teams to ensure timely resolution Camera & CCTV installation at different locations. Preferred candidate profile Proven experience in a technical support role Good understanding of computer systems and networks Excellent problem-solving and communication skills Ability to explain technical concepts to non-technical users Strong service orientation Patience and empathy when dealing with issues Skills Knowledge of Windows and Mac OS Familiarity with software installation and troubleshooting Basic understanding of network protocols and configurations Proficiency in using remote support tools Excellent verbal and written communication skills
Preference - Male Role & responsibilities Ensure accurate and timely maintenance of books of accounts in accordance with Accounting Standards and Company policies . Prepare and finalize Financial Statements for corporate entities as per Indian Accounting Standards requirements. Coordinate and manage Statutory Audits , including liaising with external auditors and ensuring timely completion. Prepare, analyse, and present MIS Reports to management for decision-making. Handle Direct and Indirect Tax compliance including Income Tax, TDS, and GST (preparation, filing, and reconciliation). Conduct Accounting and Financial Analysis to support business operations and management initiatives. Participate in Budget Preparation and perform Variance Analysis to monitor financial performance. Support process improvements and internal control enhancements within the finance function. Preferred candidate profile Educational Qualification: M. Com / MBA (Finance) / CA or equivalent. Experience: 47 years of relevant experience in accounting and finance. Exposure to Logic ERP or similar accounting/ERP software. Prior experience working in a CA Firm will be an added advantage. Strong knowledge of Indian Accounting Standards and statutory requirements. Proficiency in MS Excel and other financial analysis tools. Excellent attention to detail, organizational skills, and communication ability. Key Attributes: Strong analytical and problem-solving mindset. Ability to work under tight deadlines and manage multiple priorities. Team player with a high degree of integrity and professionalism. To Apply: Please send your updated resume to ritu.sharma@kapsons.com or 98789-42055