567 Remedy Jobs - Page 10

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be responsible to analyse & resolve Level 2 issues for applications developed in Java, and other SaaS based applications. Work independently on the Incident Management Process. Good understanding of Java, Python, or any basic programming language. Good Team player and quick learner. Willing to learn and work on new technology/ tools will be required. Investigate, understand, and help the users with their requests/issues. Handle user communication over phone, instant messenger, or email. Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems. ...

NTT DATA is looking for a Field Tech Senior Analyst to join the team in Bangalore, Karnataka, India. As a part of this role, you will be responsible for scheduling and dispatching tasks, maintaining communication with field staff, acting as an escalation point for technicians, handling customer inquiries, maintaining documentation, providing emergency support, ensuring quality assurance, and assisting in escalation management. To excel in this role, you should have 4-6 years of experience in End User Computing (EUC) support with expertise in Windows, Office, and Desktop/Laptop Hardware. Experience in an ITIL Process Based Environment is required along with hands-on experience with ITSM Tools...

NTT DATA is looking for a Field Tech Associate - DSS to join the team in Pune, Maharashtra, India. As a member of the EUC Team, you will provide support to End Users in a Client Environment. Your work will be guided by operational and project objectives, focusing on SLAs, CSFs & KPIs aligned with the same. You will be responsible for Day-to-Day Incident Resolution & Request Fulfilment according to the ITIL Framework. Additionally, you will be involved in IMAC activities for various IT hardware and peripherals. To be successful in this role, you should have 1 to 3 years of experience in End User Computing, IT Support, and Asset Management. Strong troubleshooting skills in Windows, Office, COT...

Req ID: 322762 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Storage-Pure Systems Integration Specialist Advisor to join our team in Bangalore, Karn taka (IN-KA), India (IN). Requires 10-12 years relevant experience. Undergraduate degree or equivalent combination of education and work experience. Good verbal and written communication skills. Eager to learn and apply acquired knowledge. Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendati...

Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients acrossbanking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thin...

Roles & Responsibilities : We are looking for an experienced GTS (Global Trade Services) Consultant to join our SAP team. The ideal candidate should have deep functional and technical knowledge GTS, experience with end-to-end implementations, and the ability to liaise with business stakeholders to deliver high-quality solutions. The primary responsibility will be to support end users in production system and support in fulfilling small changes which are reported through service requests. The ideal candidate should have strong analytical skills, experience with SAP incident management, and a proactive approach to problem-solving. Domain expertise in Sales and Distribution End to End understan...

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development...

Proven experience in ITSM leadership roles with hands-on exposure to ITIL-based practices Strong understanding of ticketing systems ServiceNow Remedy etc Reporting tools Excellent skills in people management process governance compliance frameworks

Role & responsibilities As an SAP Project System (SAP PS) Consultant you are responsible for configuring, implementing, and optimizing project management processes within SAP. They manage project structures, cost planning, budgeting, resource allocation, and integration with other SAP modules to ensure seamless project execution and financial tracking. Must-Have Skills: SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement planning, Project quotation, Time sheets, Goods issues, and...

The Incentive Coordinator is responsible for making payments for all contractual deferred incentives, along with calculating and refunding any amounts owe'd for incentive issues via the Incentive Rebate Resolution process. The Incentive Administrative Assistant must be highly proficient in using MS Access and Excel. Additionally, he/she communicates information and clarification to site management, upper management, Pricing, F&A, Business Development, and occasionally customers. Job Duties Processing Contractual Payments Calculates and processes deferred incentive payments within the parameters of the contract on file. Calculates and processes claims payments within the parameters of the con...

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Oracle CC&B Technical Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a replacement resource for an Oracle Utilities CC&B MFT Developer role to ensure continuity in ongoing integration and file transfer operations. The candidate will be responsible for managing secure file ...

Req ID: 334030 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Enterprise Resource Planning Specialist to join our team in Bangalore, Karn taka (IN-KA), India (IN). SAP Sr.MM/S4 Hana Consultant Around 7 Years of experience in SAP as MM/S4 HANA Consulting which covers in - depth understanding of Enterprise resources planning aspects, quality and customer orientation, existing in an organization. About 7 years of experience as an SAP MM consultant including 2 end to end Implementation, support, testing, User, business ...

Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify e...

Job Description: Monitoring the Netcool browser to triage traps related to Windows, Unix and Network issues. Document alerts and response to such alerts within various ticketing systems. Gathering diagnostic information to assist Tier 3/4 teams with troubleshooting efforts. Facilitating hardware issues and ordering replacement parts. Installing / upgrading / troubleshooting Lumens SIA monitoring application. Ability to identify system, application, hardware issues or network issues and troubleshoot/escalate accordingly. Suggest improvements to current procedures and other work tools to improve efficiency as needed. Ensure all documented processes, procedures, and SLA s are adhered to. Update...

This role will be responsible for overall infrastructure & datacenter management of Yokogawa India limited where, candidate will manage and develop roadmap, re-design infrastructure upgrade, refresh, migration, and operational tasks. Candidate must have 8-12 years of IT industry experience and proficient in enterprise IT, including servers, storage, virtualization, networking concepts of on-premises, hybrid, and cloud environment. He/she must have hands-on experience working in both On-premises as well as cloud delivery model such as, IAAS/SAAS/PAAS. Some of the key responsibilities includes, and not limited to, Manage and support heterogenous infrastructure that consist of Physical & Virtua...

Req ID: 332877 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Associate - DSS to join our team in Pune, Mah r shtra (IN-MH), India (IN). Role Responsibilities: Be a contributing member of the EUC Team providing support to End Users in a Client Environment Work is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same. Work on Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL Framework Involved with IMAC (Install, Move, Add, Change) for Desktops...

Req ID: 331887 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Associate - DSS Engineer to join our team in Bangalore, Karn taka (IN-KA), India (IN). Role Responsibilities: Be a contributing member of the EUC Team providing support to End Users in a Client Environment Work is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same. Work on Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL Framework Involved with IMAC (Install, Move, Add, Change) ...

About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Res...

Before you apply to a job, select your language preference from the options available at the top right of this page. Job Description: Job Title: FA Senior Officer Grade: 09 Job Summary: The Incentive FA Senior Officer is responsible for calculating or auditing Contractual payouts or Incentive adjustment refunds for any amounts owed to the customer. He/ She must be highly proficient in using MS Access and Excel and should have strong process knowledge. Additionally, he/she will be responsible for communicating information and clarification to site Management team, Senior Leadership, Customer, Pricing, FA, Business Development, and Brokerage team. Job Duties: Identifies specific issue with wee...

Your role Perform root cause analysis (RCA) for recurring incidents and major problems. Coordinate with technical teams to identify and implement permanent fixes. Maintain the Known Error Database (KEDB) and Problem Records in ITSM tools (e.g., ServiceNow, BMC Remedy). Conduct trend analysis to proactively identify potential problems. Facilitate problem review meetings and document post-incident reports. Ensure timely closure of problem records and adherence to SLAs. Collaborate with Incident, Change, and Configuration Management teams. Your profile 4-12 years experience as Problem manager Strong understanding of ITIL framework, especially Problem and Incident Management. Experience with ITS...

Your role Manage and coordinate the lifecycle of standard, emergency, and normal changes. Review change requests for completeness, risk, and impact before CAB (Change Advisory Board) meetings. Schedule and communicate approved changes to relevant stakeholders. Ensure adherence to change management policies and SLAs. Maintain accurate records in ITSM tools (e.g., ServiceNow, BMC Remedy). Assist in post-implementation reviews and document lessons learned. Support audits and compliance reporting related to change activities. Your profile 4 - 12 years experience as Change manager Strong understanding of ITIL Change Management processes. Hands-on experience with ITSM tools like ServiceNow, BMC Re...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to lead and inspire a team of talented professionals towards delivering services that make a real impact? As a Services Delivery Team Lead at Kyndryl, you’ll have the opportunity to take the lead in guiding our squads towards delivering exceptional end-to-end services. As a facilitator of agile practices, you'll be instrumental in...

Provide L2/L3 support for Teamcenter PLM and related services. Troubleshoot and resolve issues in RAC, AWC, and server components. Handle user administration and manage access controls to ensure smooth system operations. Required Candidate profile Working knowledge of ITK, SOA, and basic customizations is a plus Familiarity with CAD integrations (NX, SolidEdge, etc ) is advantageous Experience with PLM issue tracking and ticketing tools

NTT DATA is looking to hire an Enterprise Resource Planning Specialist to join their team in Bangalore, Karnataka, India. The ideal candidate should have around 7 years of experience in SAP as MM/S4 HANA Consulting, with a deep understanding of Enterprise Resource Planning aspects and a strong focus on quality and customer orientation. The role involves working on end-to-end implementations, support, testing, user and business process consulting, Idoc, Business Blueprinting, Purchasing, and Materials Management. Key Responsibilities: - Successfully completed 2 Implementations in MM, One roll-out project in MM, and two support projects. - Excellent understanding of business processes in Logis...

Responsible for creating and testing Windows software installation packages for automated deployments in an Enterprise environment Experience in creating packaging for server operating system, mostly for Citric end user platform hosting on server platform. Initiates, plans, coordinates, designs, develops, and tests software distribution packages. Work with end customer to perform the UAT testing of the package before distribution of the package in production environment. End-to end support in packaging, testing , distributing in test and production rollout, help operations team in case of any failure in prod deployments Participates in project activities beyond technical tasks, to include co...