906 Remedy Jobs - Page 12

As a ServiceNow Delivery Specialist Advisor at NTT DATA, your role will involve building and sustaining effective communications with all stakeholders to enhance customer experience. Your responsibilities will include: - Developing and implementing Asset Management processes for Hardware within the datacenter and end user space - Implementing continuous process improvements and operational efficiencies throughout the Asset Management Life Cycle - Managing leased assets and ensuring accurate and up-to-date asset records in the Asset Database - Participating in Asset Management audits and remediation efforts - Analyzing client contracts and purchase agreements to manage hardware assets effecti...

We are looking for a skilled Associate Solution Architect with 5-9 years of experience to join our team in the Employment Firms/Recruitment Services Firms industry. Roles and Responsibility Design and implement scalable solutions using ITIL foundation and BMC Remedy ITSM. Manage fault management L1 processes and ensure high-quality service delivery. Develop and maintain UNIX fundamentals and commands for efficient system administration. Collaborate with cross-functional teams to identify and prioritize project requirements. Utilize JIRA for project tracking and management. Create PERL scripts to automate tasks and improve efficiency. Job Requirements Strong understanding of OSS foundation an...

The Digital Ad Operations reporting group is responsible for reports of the MNI campaigns. This Includes Campaign delivery reporting, analyzing campaign s performance on daily basis, troubleshooting any reporting issues, and interacting closely with the US teams on a regular basis. The Digital Ad Operations group is also responsible for generating Quality/Assurance reports as campaigns go live and communicating with sites to troubleshoot technical issues and ensure a smooth campaign launch. Primary responsibilities: Facilitate the communication, workflow, reporting and quality assurance of all digital media campaigns assigned to you. Conditional formatting on all daily reports to ensure new ...

The Mission Control organization is part of the Aladdin Product Group Platforms Team at BlackRock It is responsible for the Aladdin client experience through a hub for operational support and control across our core investment systems Who we are looking for: An Incident and Problem Manager to join the Service Management team A person who has a passion for technical troubleshooting and can direct a team through multiple simultaneous incidents This role involves identifying trends and being a problem solver with a proficiency in quickly learning new technologies and proprietary systems A successful candidate will be responsible for end-to-end management of incidents through leading, driving, f...

These roles proactively collaborate with business partner, company wide to develop components, systems, technologies, and machine that meet our critical customer and business requirements. In addition, lead a portfolio of projects, ensuring velocity, quality and cost commitments are met. NPI/NTI/current production leadership experience. Product Development : Extensive experience in developing products, systems, and applications for various customers. Technical Expertise : Proficient in Engine Installation & Cooling systems application and technical strategy execution. Machine Test Practices : Knowledgeable in machine testing and integrating tests with design and analysis efforts. Operational...

Product Development : Extensive experience in developing products, systems, and applications for various customers. Technical Expertise : Proficient in Engine Installation & Cooling systems application and technical strategy execution. Machine Test Practices : Knowledgeable in machine testing and integrating tests with design and analysis efforts. Operational Experience : Skilled in safety, environmental, maintenance, and capital project planning. Business/Finance Acumen : Strong administration, research, and development strategy and program management experience with managing budget. Engine Installation and Cooling Design End-to-End Responsibility : Oversee engine installation & Cooling acr...

Information Products Team seeking a highly skilled and experienced Onboard Telematics Senior Software Architect to join our dynamic team. The ideal candidate will have over 12+ years of experience in software architecture, with a strong focus on Telematics systems. This role involves leading the design and development of innovative Onboard Telematics application solutions, ensuring they meet the highest standards of performance, usability, and reliability. Responsibilities Lead the design and development of Onboard Telematics software architecture, ensuring scalability, performance, and security ranging across multiple generations Provide technical guidance and mentorship to the development ...

The Travel Expense Processing Specialist will ensure employees follow company policies and local regulations regarding travel expense and expense reporting within Global Service Center and the countries being supported. In this role, you will follow up with employees in instances of noncompliance of the expense claim process to ensure an appropriate resolution is obtained. Key Accountabilities Verification of T&E Expense Claims in Concur, AppZen Applications Ensure travel and expense reports and expense receipts are accurate and comply with company policies Monitor corporate card transactions, reconcile statements, and resolve any discrepancies or issues in a timely manner. Reconciliation an...

Role profile VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This ...

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This pa...

As a part of Infosys BPM's Service Desk Voice Support team in Pune, your role will involve providing top-notch support to global clients via calls, chat, and email. You will be troubleshooting technical issues related to VPN, Drivers, O365, Active Directory, operating systems, basic networking, and productivity tools like Microsoft Office. Utilizing ticketing tools such as ServiceNow, Remedy, or Control-M, you will own the issue, analyze it, and provide efficient and timely resolutions. Your main goal will be to ensure that every customer interaction adds value and leaves them satisfied. Key Responsibilities: - Provide top-notch support to global clients via calls, chat, and email - Troubles...

About this opportunity With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We b...

We are looking for a skilled Windows Admin with 6 to 15 years of experience. The ideal candidate will have expertise in Windows Administration and be able to work independently or as part of a team. Roles and Responsibility Develop the Standard Operating Environment (SOE) for desktop and server platforms. Identify and analyze patches, and provide third-line support to client support teams when required. Analyze technical changes affecting the SOE at an operational level. Troubleshoot issues using logical problem-solving skills. Deploy software and configure Active Directory and Group Policy settings. Collaborate with cross-functional teams to ensure seamless service delivery. Job Requirement...

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Critical Incident Management Good to have skills : NA Minimum 3 year of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a proactive and detail-oriented Incident Management Engineers to join our operations team. The ideal candidate will be responsible for managing and driving the resolution of production incidents, minimizing business impact, and ensuring consistent communication across stakeholders. This role requires strong anal...

We have Immediate Openings on Network Engineer for Contract to Hire role for multiple clients. Job Details Skills Network Engineer Experience 7+Years Job type Contract to HIRE Able to handle major incident Able to implement BAU Changes Able to perform VA patching on regular basis Support L2 Engineers during incident, changes Knowledge transfer to L2 Engineers and technical handover from projects to operations SME for 1 of 3 technologies (i.e. Routing & Switching or Network Security (Firewalls Load balancers and Proxy) or Cisco SD-WAN) Minimum CCNP Scripting skills Pearl, Bash, Python. Incident, Problem, Change Management based on Ticketing System (ServiceNow, Remedy etc.) Strong troubleshoot...

Client is seeking experienced and administrator who is having 7+ years of experience in administration of Red Hat Linux, IBM AIX Skills and Qualifications: Bachelors degree in computer science (or equivalent major) 7-10 yrs of Admin experience in Redhat Linux, AIX Strong troubleshooting skills in Linux and AIX Scripting skills Pearl, Bash, Python. Hands on experience with Hypervisors- RHV & KVM. Performance tuning, Vendor coordination Communication Skills and ability to ask questions- General communication and analytical skills (non-technical). Job Responsibilities: Monitoring the servers proactively. Creating filesystems. Installing the software required on the servers. Working on server pa...

Strong understanding of endpoint protection concepts including antivirus, antispyware, intrusion prevention, and firewall policies. Familiarity with Symantec Endpoint Protection Manager (SEPM). Good troubleshooting skills on Windows and endpoint security issues. Knowledge of patch management, vulnerability assessment, and remediation. Experience with ticketing tools (e.g., ServiceNow, Remedy).

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 3D Modeling Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or BTech Summary: As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering...

6 to 12 yrs Blore and Hyderabad Detailed JD: Pls find the updated JD for SCCM Software distribution. Job Title: Software Distributions and Infrastructure Specialist Job Summary: We are looking for a highly skilled Distributions and Infrastructure Specialist to join our team. The ideal candidate will have extensive experience in software distribution, patch management, vulnerability assessment, and various IT tools and technologies. This role requires strong technical skills, excellent communication, and the ability to work in a large enterprise environment. Key Responsibilities: Software Distribution: Manage and deploy software using SCCM and Intune. SQL Reporting: Create and manage SQL SSRS...

Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the Fixed Domain Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensi...

Role and Accountabilities:This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM and ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives. Work closely with a team of architects, SMEs, process consultants in...

Mandatory skills- Change management experience (with knowledge of Waterfall and Agile Release methodologies) Ability to understanding of Global Change Policy/ Standards and how to apply to practical scenarios Work closely with global technology teams to co-ordinate project execution Familiarity with change management tools (Remedy, PPRT, CECE) Work to fast paced timelines Run project governance routines Work closely with the GBT APC PMO and Project Execution teams Strong technical aptitude (application infrastructure) Experience with various levels of system, integration, and regression testing Hands on delivery experience working with Agile teams and in implementing Scaled Agile/Scrum/Kanba...

Job Summary: We are looking for an experienced SAP ABAP Lead to manage technical support and development activities as part of a global AMS (Application Management Services) engagement. The role includes end-to-end delivery and coordination of ABAP development , Change Request (CR) implementation , and technical issue resolution across multiple SAP modules. This position requires working in the Mountain Time (MT) shift to ensure alignment with client operations in the USA. Key Responsibilities: Lead the ABAP development and technical support across SAP modules including ECC, S/4HANA (if applicable), and associated components. Manage the full lifecycle of Change Requests (CRs) , including tec...

Remedy developer U3/U4 Location : Pune Kolkata Bengaluru Min Experience 2 years BMC Remedy Solutioning, Installation, Configuration and Upgrades Strong skill in CMDB Expertise in Service Catalog design , consolidation Expertise in designing custom applications on BMC Remedy platform according to Business needs Expertise in design and build of 3rd party integration Expertise in Remedy OnDemand and Helix platform

2+ years of experience in IT Operations with at least 2 years in Netcool administration and support Strong working knowledge of OMNIbus ObjectServer , Impact policies Experience with custom probe configuration and log/event ingestion (SNMP, syslog)