567 Remedy Jobs - Page 13

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...

As a Senior Security Administrator at BMC, you will play a crucial role in ensuring the security and efficiency of our systems operation. Your expertise in RACF, ACF2, and Top Secret will be essential as you install, configure, and customize these security products to meet the highest standards. Your deep understanding of security architecture and methodologies will enable you to design and implement robust security measures to protect our systems from vulnerabilities. Your responsibilities will include administering and maintaining these security products, enforcing security policies, and collaborating with cross-functional teams to enhance security across all platforms. You will stay updat...

AS400 Admin Bangalore (1.5- 3 Years) 24/7-Rotational shift Are you curious, motivated, and forward-thinking? At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team Provide level 1 and level 1.5 support for client facing AS400 Systems. Iseries LPARS. What you will be doing Performs monitoring and operational management functions for associated hardware and software within 24x7 processing environment. Recognizes abnormal processing conditions and makes appro...

Required Skills Technology | Understanding Asset Management, Hardware/Software Technology | Tools and Technology | Usage of ITAM tools Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate (Engineering / Science) Technical Primary Skills 1. Experience in Hardware and Software Asset Life Cycle Management 2. User asset On Boarding and Off Boarding 3. New User Asset On Boarding and Off Boarding 4. Knowledge of Contract Management 5. Knowledge of Procurement Life Cycle 6. Knowledge of Project Management too usage 7. Knowledge of using ITSM tools, namely ServiceNow and Remedy Functional...

The main responsibility of Functions OPS organization is to provide applications production support services. A team is setup in India to be closer to the Italian Application Production Team and BNL Application development teams with which we are working. Leveraging BNL BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner. The Application Maintenance Support team member for the functions IT Customer Onboarding team will be primarily responsible for following activities working : Improve the Work Tools a...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or appli...

Role Overview: About the Role The Escalation/ Incident Manager will own customer-centric escalations & Major Incidents end-to-end. They are responsible for making sure the appropriate resources from various technical and customer-delivery teams are assigned to an escalation/Major Incident and are efficiently working together under their coordination until the customer situation is de-escalated. The Escalation/ Incident Managers will be part of the Global Incident and Escalation Management team which is part of the Global Customer Support team covering all Skyhigh Security product/platform offerings. This team will be responsible for driving expedited response, overall communication, remedy, ...

Job Title: Incident Manager About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our Blast Talks learning series, and team celebrations (we love to have fun!), we strive to b...

You have over 5 years of experience in SAP Ariba Upstream Module, including implementation and support. You possess a strong understanding and practical experience in Ariba Sourcing Projects, RFX, Auctions, Contract Management, and SLP. Additionally, you have integration knowledge with various backend ERP systems for Master data objects replication. Knowledge of CIG integration would be an added advantage for this role. Your communication skills are excellent, both written and verbal, with the ability to engage effectively with technical teams and executive leaders. You are comfortable working independently and collaboratively within a team, demonstrating self-motivation in your work. Your e...

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Technical Lead, Premium Network Services (IP) Job ID: 35466 Job Level: PT1 Job Location: Gurugram / Bangalore Function: Chief Operations Office Employment Type: Permanent Working pattern: Hybrid Why we need this role: The primary purpose of this role is to work within a team of highly experienced customer supporting engineers, with responsibility for resolving customer faults and problems occurring on Colt s IP and SDN products and services. This includes end-to-end ownership, co-ordination and m...

Architect will work closely with teams from shared technologies, focusing on the Solution design aligning with strategy for identity teams, Architect will be responsible for robust technical decisions while guide and coach the teams during the design and architecture. Architect will also support the teams during implementation to take balanced design decisions to avoid increase in technical debt and gradually also reduce the current technical debt. QUALIFICATIONS 10+ years of experience in software, network, or systems engineering BS Engineering/Computer Science or equivalent experience required; advanced degree preferred TECHNICAL SKILLS Experience in identity and accesses management techno...

About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Inno...

Required Experience of minimum 4 Years in Technical Support Skills - Microsoft Tools Any Graduate Loc- Hyderabad & Bangalore (Only Females) CTC-9LPA 5 Day's Working | US Shifts | WFO Immediate Joiners Drop your cv at radhika@genesishrs.com

Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify e...

Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify e...

Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify e...

About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Res...

About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Res...

About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the assigned Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensify exceptions. Res...

The Presales and Solution Architect is responsible for shaping the overall technical solution for all new opportunities. owns the end-to-end presales across industry verticals in the Application Development & Maintenance (ADM), Managed Service Desk for Technology Service pursuits as a part of global dealsYou will be the technical and solution lead during presales from Technology Services team, working closely with clients to understand their IT applications service requirements, identify pain points, and design solutions. This includes facets from architecture, approach, sizing, integration of platforms and related deployment. Responsibilities As an Individual contributor (IC) should Archite...

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...

Loaction:-Coimbatore / Pune EXP:- 5 to 8 years Rate :- Market rate Responsibilities Second-Level Technical SupportProvide L2 technical support for incidents and service requests related to Microsoft Teams, including messaging, meetings, channels, and application integration. This includes initial diagnosis, troubleshooting, and resolution of a wide range of issues. User and Group ManagementPerform routine administrative tasks in Microsoft Teams, such as managing user access, team creation, and membership. Meeting and Collaboration SupportAssist users with issues related to Microsoft Teams meetings, including audio/video problems, screen sharing, and recording. Provide guidance on best practi...

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Nivetha 9884676582 for more info Thanks, Nivetha 9884676582

Nivea India Private Limited is looking for E - Commerce Manager - Key Accounts to join our dynamic team and embark on a rewarding career journey. Develop and execute the e - commerce strategy to drive revenue growth, increase customer engagement, and enhance the overall customer experience. Manage the online storefront, including the development of product listings, pricing strategies, and promotional campaigns. Conduct regular analysis of web traffic and sales data to identify trends, opportunities for growth, and potential areas for improvement. Develop and implement strategies for customer acquisition and retention, including the use of email marketing, social media advertising, and other...

Profile - L1 Support Linux Administrator Exp- 3 to 5 yrs Location- Navi mumbai Budget Details- 6 to 7 lpa Notice Period- Immediate or 15 days Key Responsibilities: Provide L1 support for Linux servers and escalate complex issues to L2/L3 teams. Monitor system health, performance, and availability using monitoring tools. Handle basic Linux administrative tasks such as user management, disk checks, and file permissions. Log incidents and service requests accurately and resolve them within defined SLAs. Perform routine maintenance and scheduled tasks as per guidelines. Coordinate with internal teams for patching, backups, and updates. Maintain proper documentation of support activities and conf...