913 Remedy Jobs - Page 13

6 to 12 yrs Blore and Hyderabad Detailed JD: Pls find the updated JD for SCCM Software distribution. Job Title: Software Distributions and Infrastructure Specialist Job Summary: We are looking for a highly skilled Distributions and Infrastructure Specialist to join our team. The ideal candidate will have extensive experience in software distribution, patch management, vulnerability assessment, and various IT tools and technologies. This role requires strong technical skills, excellent communication, and the ability to work in a large enterprise environment. Key Responsibilities: Software Distribution: Manage and deploy software using SCCM and Intune. SQL Reporting: Create and manage SQL SSRS...

Join our Team About this opportunity: Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution. What you will do: Service Alarm Monitoring. Alarm Management for the Fixed Domain Network Services. Ticket Management. Monitoring all events in Customers managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and intensi...

Role and Accountabilities:This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM and ITOM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives. Work closely with a team of architects, SMEs, process consultants in...

Mandatory skills- Change management experience (with knowledge of Waterfall and Agile Release methodologies) Ability to understanding of Global Change Policy/ Standards and how to apply to practical scenarios Work closely with global technology teams to co-ordinate project execution Familiarity with change management tools (Remedy, PPRT, CECE) Work to fast paced timelines Run project governance routines Work closely with the GBT APC PMO and Project Execution teams Strong technical aptitude (application infrastructure) Experience with various levels of system, integration, and regression testing Hands on delivery experience working with Agile teams and in implementing Scaled Agile/Scrum/Kanba...

Job Summary: We are looking for an experienced SAP ABAP Lead to manage technical support and development activities as part of a global AMS (Application Management Services) engagement. The role includes end-to-end delivery and coordination of ABAP development , Change Request (CR) implementation , and technical issue resolution across multiple SAP modules. This position requires working in the Mountain Time (MT) shift to ensure alignment with client operations in the USA. Key Responsibilities: Lead the ABAP development and technical support across SAP modules including ECC, S/4HANA (if applicable), and associated components. Manage the full lifecycle of Change Requests (CRs) , including tec...

Remedy developer U3/U4 Location : Pune Kolkata Bengaluru Min Experience 2 years BMC Remedy Solutioning, Installation, Configuration and Upgrades Strong skill in CMDB Expertise in Service Catalog design , consolidation Expertise in designing custom applications on BMC Remedy platform according to Business needs Expertise in design and build of 3rd party integration Expertise in Remedy OnDemand and Helix platform

2+ years of experience in IT Operations with at least 2 years in Netcool administration and support Strong working knowledge of OMNIbus ObjectServer , Impact policies Experience with custom probe configuration and log/event ingestion (SNMP, syslog)

About The Role Mandatory skills- Change management experience (with knowledge of Waterfall and Agile Release methodologies Experinece 6-10 years , location - Bangalore/Hyderabad/Chennai Ability to understanding of Global Change Policy/ Standards and how to apply to practical scenarios Work closely with global technology teams to co-ordinate project execution Familiarity with change management tools (Remedy, PPRT, CECE) Work to fast paced timelines Run project governance routines Work closely with the GBT APC PMO and Project Execution teams Strong technical aptitude (application infrastructure) Experience with various levels of system, integration, and regression testing Hands on delivery exp...

Role Application Support Engineer - Level 2 Support Exp 2 to 4 yrs Location Mumbai (Thane) Shift- Rotational - 9 am to 6 pm OR 12pm to 9 pm . (No transportation provided) Working Days - 6 days (Monday to Saturday) Primary Skill Set - We need L2 level support folks (techno functional candidates) who have supported General Insurance Projects Key Responsibilities: Provide Level 2 support for business-critical applications in the general insurance domain. Investigate and resolve incidents, service requests, and data-related issues escalated from L1. Monitor application health and performance, respond to alerts, and perform basic troubleshooting. Collaborate with L3, development, QA, and other te...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the ServiceNow IT Service Manageme...

We are seeking an experienced SAP Basis Lead to oversee Basis administration activities for a global AMS (Application Management Services) engagement. The ideal candidate will have deep expertise in SAP system administration, including system monitoring, performance tuning, incident resolution, root cause analysis (RCA), patch management, upgrades, and SLA governance . This role requires working in the Mountain Time (MT) shift to align with client operations in the USA. Key Responsibilities: Lead and manage the end-to-end SAP Basis administration across the SAP landscape, including ECC, S/4HANA, PI/PO, Fiori, Solution Manager, and other components as applicable. Perform daily system monitori...

Inviting applications for the role of Lead Consultant - Business Analyst You will help Genpact build automation solutions which are scalable and consistent across global deployment. Responsibilities Requirement gathering and analysis of Business requirements. Work with client organization to understand technical requirements to implement IT Solutions Platform Rationalization Response against RFP/ RFI related to Specialty Insurance Products Qualifications Minimum qualifications we seek in you! BE/ B Tech/ MCA AINS / CPCU certified Business Analysis Experience in Specialty Insurance Domain Preferred qualifications Strong Specialty Insurance domain & IT knowledge Requirement Elicitation & trans...

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research a...

Job Summary: We are looking for a skilled SAP Application Lead with 8-10 years of experience to manage a Global AMS (Application Management Services) engagement . This role demands strong expertise across SAP modules, with a special focus on SAP EWM , and the ability to manage Change Requests (CRs) and custom application developments . The role requires working in a Mountain Time shift to provide overlap with the US-based client teams and ensure seamless coordination across geographies. Key Responsibilities: Lead the day-to-day operations of SAP AMS support across multiple functional domains, including EWM, FICO, MM, SD, QM and PP . Serve as the point of contact for AMS support and CR delive...

Educational Requirements Bachelor of Engineering Service Line Global Delivery Responsibilities Key Responsibilities:Architect and implement automation workflows within ITSM platforms including ServiceNow (SNOW) and BMC Helix.Leverage modules such as ITOM, Performance Insights (PI), and NowAssist to drive service efficiency and reliability.Integrate and automate service management processes across incident, change, problem, and asset management.Collaborate with stakeholders to identify automation opportunities and define technical requirements.Develop and maintain automation scripts and orchestration logic to support self-service and self-healing capabilities.Ensure compliance with ITIL stand...

Educational Requirements Masters of Engg Science,Master Of Technology,MBA,Bachelor Of Commerce,Bachelor Of Science (Tech),Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Technology (Integrated) Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public ...

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager t...

Qualification: Bachelors or Masters degree in Computer Science, Engineering, or a related field. SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement planning, Project quotation, Time sheets, Goods issues, and other project management activities in SAP PS. Must have completed at least three end-to-end implementations. Must worked on support projects and know supporting processes associated with it. Experience on complete PS module cycle from project creation to settlement. Integra...

Req ID: 337753 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Enterprise Architecture Advisor - Nexthink to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Technical Experience : Must have 10+ years of IT experience, 3+ years in managing endpoint tools Nexthink/ 1E Tachyon/ SysTrack Nexthink/ 1E Tachyon/ SysTrack Platform Foundation & Administrator certificates ITIL foundation certifications Project Management tools JIRA, Azure DevOps Experience of working on ITSM - ServiceNow, Remedy Possesses knowledge ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and ...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Critical Incident Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a proactive and detail-oriented Incident Management Engineers to join our operations team. The ideal candidate will be responsible for managing and driving the resolution of production incidents, minimizing business impact, and ensuring consistent communication across stakeholders. This role requires strong analytical skills,...

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Critical Incident Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a proactive and detail-oriented Incident Management Engineers to join our operations team. The ideal candidate will be responsible for managing and driving the resolution of production incidents, minimizing business impact, and ensuring consistent communication across stakeholders. This role requires strong a...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 3 year(s) of experienc...

SAP Jr. Project Manager Experience : 5 8 years Location and work mode (on-site/hybrid/remote) : Pune, India (Work from Office) Key Responsibilities / Required Qualifications / Preferred Qualifications: Position Summary: We are seeking a skilled and proactive Junior SAP Project Manager to assist in the planning, execution, and delivery of SAP projects, with a focus on Grow with SAP implementations and Application Management Support (AMS) services. The ideal candidate will have 5 to 8 years of IT project delivery experience, with at least 3 years in roles involving SAP environments (even in coordination, functional or support roles). The role is ideal for professionals transitioning into full ...