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PRADEEPIT CONSULTING SERVICES PVT LTD
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SAP Basis Lead Global AMS

SAP Basis Lead Global AMS

PRADEEPIT CONSULTING SERVICES PVT LTD

7 - 8 years

17 - 20 Lacs

pune

Posted:18 hours ago| Platform:

Apply

Skills Required

sap administration documentation production support stakeholder management support process sap microsoft azure remedy system migration database administration servicenow gcp hana database sap basis pi sap basis administration sap hana aws jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking an experienced

SAP Basis Lead

to oversee

Basis administration

activities for a

global AMS (Application Management Services)

engagement. The ideal candidate will have deep expertise in SAP system administration, including

system monitoring, performance tuning, incident resolution, root cause analysis (RCA), patch management, upgrades, and SLA governance

. This role requires working in the

Mountain Time (MT)

shift to align with client operations in the USA.

Key Responsibilities:

Lead and manage the end-to-end

SAP Basis administration

across the SAP landscape, including ECC, S/4HANA, PI/PO, Fiori, Solution Manager, and other components as applicable.

Perform

daily system monitoring

, health checks, and performance tuning to ensure high availability and reliability of systems.

Handle

incident and problem management

, including RCA, resolution, documentation, and preventive measures.

Ensure timely application of

support packages, kernel upgrades, patches

, and transport management.

Plan and execute

system refreshes, backups, and recovery procedures

in coordination with infrastructure teams.

Monitor and manage system jobs, background processing, database performance, and security authorizations.

Ensure

compliance with SLAs/KPIs

, and maintain documentation for audits, change control, and operational transparency.

Coordinate with functional, development, and infrastructure teams for efficient resolution of issues and seamless operations.

Plan and lead minor and major

technical upgrades

, including version and enhancement pack upgrades.

Collaborate with global stakeholders and provide regular updates on system health, capacity, risks, and mitigation plans.

Mentor junior Basis team members and ensure adherence to best practices and standards.

Required Skills & Experience:

7-8 years of hands-on experience in

SAP Basis administration

across a diverse SAP landscape (ECC, S/4HANA, PI/PO, BW, etc.).

Proven experience in
system monitoring, performance tuning, RCA, patching, upgrades
, and
transport management
.

Experience in

global AMS support environments

, preferably with US-based clients.

Familiarity with

ITSM tools

such as ServiceNow, Remedy, or Jira for ticket management and SLA tracking.

Strong understanding of

SLA governance, escalation handling

, and production support processes.

Experience with

SAP Solution Manager

(for monitoring, charm, EWA, etc.).

Exposure to

cloud hosting

(AWS, Azure, GCP) and HANA database administration is an added advantage.

Excellent communication, documentation, and stakeholder management skills.

Ability to work in a
Mountain Time (MT) shift
to support USA-based operations.

Preferred Qualifications:

SAP Basis or HANA certification is a plus.

Experience with SAP system migration implementations.

Knowledge of automation tools and scripts for Basis activities.

Education:

Bachelors or masters degree in computer science, Information Technology, Engineering, or a related field.

Shift: USA Coverage Mountain Time (MT)

Note: Additional compensation for night shift duties will be provided as per company policy. Transportation support may be arranged for late-night logouts, if applicable.

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SAP Basis Lead Global AMS

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

SAP Basis Lead

Basis administration

global AMS (Application Management Services)

system monitoring, performance tuning, incident resolution, root cause analysis (RCA), patch management, upgrades, and SLA governance

Mountain Time (MT)

Key Responsibilities:

SAP Basis administration

daily system monitoring

incident and problem management

support packages, kernel upgrades, patches

system refreshes, backups, and recovery procedures

compliance with SLAs/KPIs

technical upgrades

Required Skills & Experience:

SAP Basis administration

system monitoring, performance tuning, RCA, patching, upgrades

transport management

global AMS support environments

ITSM tools

SLA governance, escalation handling

SAP Solution Manager

cloud hosting

Mountain Time (MT) shift

Preferred Qualifications:

Education:

Shift: USA Coverage Mountain Time (MT)

More Jobs at PRADEEPIT CONSULTING SERVICES PVT LTD