239 Support Process Jobs

LTIMindtree hiring for Japanese Language Specialist for Mumbai and Pune Location. . Exp-4 to 6 yrs Notice period-immediate joiner only Location- Mumbai/Pune Mandatory skills- Japanese language Support analyst, ITIL process, resolving technical issues If interested Share me these details along with cv in my email - Richa.Srivastava@ltimindtree.com Total Experience in Japanese Language- Relevant Exp as a Support analyst - Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- Pan no- Share your passport size photo- Current company- Are you okay from work from office-? Available for interview - Job Description- Japanese lang...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utiliz...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve applica...

Roles and Responsibilities Provide technical support to customers through phone, email, or chat for issues related to software applications. Maintain accurate records of customer interactions using CRM software. Escalate complex issues to senior team members or other departments as needed. Troubleshoot and resolve customer complaints in a timely and professional manner. Desired Candidate Profile 2-4 years of experience in application support, client support, customer support, or product support. Strong understanding of IT services & consulting industry trends and technologies. Excellent communication skills with ability to work effectively with diverse stakeholders. Proficiency in using CRM ...

Hiring for Chennai location Mandarin Language Expert qualification- Min C3 required Work location- Chennai- work from office Virtual Interview- out of station candidates who are ready to relocate can apply Immediate joiners required Fresher and experience both can apply salary up to 5.5 lpa Minimum qualification : Proficiency in Mandarin language Work in a 24*7 work environment in a customer facing calling profile Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail. Good oral and written communication skills in English Good listening and decision making skills. An ability to handle escalated issues politely and courteously to achieve a bala...

Job Title: Remote care support Location: Tiramani & Alwarpet, Chennai (Hybrid) Employment Type: Full-time | 24/7 shift basis Working Days: Includes Sundays & Government Holidays (Compensatory off provided) About the Role: We are seeking a Health Care Virtual Assistant to support medical professionals and patients through query handling, appointment scheduling, follow-ups, and remote healthcare coordination. The ideal candidate will be proactive, empathetic, and tech-savvy, with a passion for patient care. Key Responsibilities: Respond to patient queries via phone, WhatsApp, or other platforms. Assist doctors and medical staff with scheduling and follow-ups. Manage patient records and maintai...

*Handle SAP SD configuration, implementation, and support. *Work on Order-to-Cash (O2C) cycle processes including sales orders, pricing, billing, delivery, credit management, and contracts. *Work on integration with MM, FI/CO & other SAP modules. Required Candidate profile *Strong understanding of pricing procedures, billing processes, and delivery management. *Experience in handling support tickets, change requests, and enhancements. *Client Handling Skills

Handle parent/student queries, schedule classes, update trackers, maintain records, coordinate with teachers, manage escalations, and support demos. Strong communication, multitasking, Google Sheets skills, and reliability required.

About The Role Project Role : Packaged/SaaS Application Engineer Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. Must have skills : BlueYonder Demand Planning Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Packaged/SaaS Application Engineer, you will configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Your t...

About The Role Project Role : Packaged/SaaS Application Engineer Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. Must have skills : SAP ABAP Development for HANA Good to have skills : NA Educational Qualification : 15 years full time education Summary :As a Packaged/SaaS Application Engineer, you will configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Your typical day will involve collaborating with...

Ready to build the future with AI? At Genpact, we dont just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: ...

Job Title: Veeva/Salesforce Support Experience Requirements Total Experience: 5 - 10 Years Relevant Experience: 4+ Years in Veeva/Salesforce Location Primary: Hyderabad Secondary: Bangalore Notice Period Immediate Joiner Shift Timing 2:00 PM 10:00 PM (Hybrid) Interview Process 2 Rounds Both Virtual Role Type Individual Contributor Key Skill Requirements Project Management experience (5+ years) in CRM (preferably Salesforce) product development, enhancements, and data integration Strong understanding of Pharma Field Operations and their influence on field effectiveness Analytical mindset with experience in data handling and enabling data-driven decision-making Required Technical Skills Hands-...

Required Skills: Must have hands-on experience in any one of the GDSs - Amadeus / Galileo / Sabre. Training certificates will be an added value Well-versed in working on UI based Travel applications (B2B / B2C / Mobile App) Hands-on experience on working with MS Office applications - Word, Excel, Powerpoint NDC knowledge and understanding Excellent verbal and written English communication skills Be a Team player and assist seniors in shouldering additional responsibilities during challenging times Self-starter and ability to deliver under tight timelines Comfortable to contribute as an individual Key Responsibilities Through defined communicating channels receive queries, suggestions, concer...

Perform backend administrative tasks, including data entry, record maintenance, and document management. Assist in the preparation and distribution of reports and documentation. Provide timely and effective support to clients via phone, email, and chat. Troubleshoot and resolve client issues, escalating when necessary. Collaborate with internal teams to ensure seamless client service. Maintain up-to-date knowledge of company products, services, and policies. Monitor and manage client accounts and ensure accurate information is maintained. Contribute to the development and improvement of support processes.

Location: Hyderabad/Bangalore/Remote Key Responsibilities Develop, implement, and support EDI solutions for logistics processes Work with SI Mapping tools and business process flows to ensure seamless data exchanges Use IBM ITX and XSLT for transformation and integration tasks Collaborate with internal and external stakeholders to address integration needs Leverage Azure services to support cloud-based integration and system reliability Troubleshoot and resolve EDI-related issues in a timely manner Learn and adapt to new tools and workflows as part of ongoing innovation Required Skills & Qualifications Strong technical understanding of EDI protocols, formats, and standards Experience with SI...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

To qualify for the role, you must have: Bachelors degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences. At least 3 to 7 years of experience in SAP ABAP module experience with SAP S/4 HANAP ABAP Development and SAP Fiori/UI5 Development Minimum of 3 years working experience in SAP ABAP development with a focus on level 3 support and global operations Understanding of SAP Functional modules and business processes with the ability to translate business requirements and issues into technical solutions Excellent troubleshooting skills with the ability to analyze and resolve complex technical issues in a timely manner in a multi-region environment...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and man...

Roles and Responsibilities Design piping systems for facilities using BOM, BOQ, MTO, and pipe sizing tools. Create detailed piping layouts with support from process engineers and instrumentation engineers. Develop piping designs that meet project requirements and industry standards (ASME B31.1). Collaborate with cross-functional teams to ensure successful project execution. Provide technical guidance on valve selection, data sheets, and piping calculations. Desired Candidate Profile 3-5 years of experience in mechanical piping engineering or related field. Diploma/B.Tech/B.E. degree in Mechanical or equivalent qualification. Proficiency in software such as AutoCAD, MS Office.

Hiring for Chennai location Mandarin Language Expert qualification- Min C3 required Work location- Chennai- work from office Virtual Interview- out of station candidates who are ready to relocate can apply Immediate joiners required Fresher and experience both can apply salary up to 5.5 lpa Minimum qualification : Proficiency in Mandarin language Work in a 24*7 work environment in a customer facing calling profile Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail. Good oral and written communication skills in English Good listening and decision making skills. An ability to handle escalated issues politely and courteously to achieve a bala...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Backup and Recovery Systems Good to have skills : NA Minimum 2 year(s) of experience is r...

As systems engineering manager in Data Ventures, you will be responsible for managing the production support engineering function for large scale commercial grade data analytics and insights products and applications. You will be leading a global team of 10+ system engineers in North America and India Development Center . Develop high-performing talent through effective hiring, mentoring, development, and coaching and lead production support engineering function for Tier-2 escalations on a 24x7 environment. Standardization of monitoring and alerting to detect and notify health of application services across Data Ventures products. Driving incident triage meetings with partners from Customer ...

Collaborate with customers and project teams to gather requirements and translate them into technical specifications Manage day-to-day ticketing queue, ensuring timely resolution and escalation as needed Prepare and support internal meetings, client updates, and weekly status reports Participate in QA, UAT, and production launch support for customer engagements Provide Tier 2/3 technical support for custom integrations and platform functionality Drive resolution of routine and complex issues, ensuring permanent fixes and improved customer experience Maintain up-to-date ticket documentation and ensure SLA adherence Support platform enhancements in collaboration with product development teams ...

Key Responsibilities Perform SAP Basis administration across ECC, S/4HANA, BW/4HANA, Solution Manager, and other SAP components. Install, configure, upgrade, and migrate SAP systems (including HANA and non-HANA). Perform HANA database administration: backup & recovery, performance tuning, monitoring, and security. Manage system refreshes, client copies, transports, kernel upgrades, and patching. Monitor system health and performance using SAP tools (ST22, ST06, SM21, SM50/51, HANA Studio, etc.). Ensure high availability and disaster recovery setup for SAP HANA systems (HADR). Troubleshoot performance issues across Basis, OS, DB, and Network layers. Work with cross-functional teams for change...

Hiring for Chennai location Mandarin Language Expert qualification- Min C3 required Work location- Chennai- work from office Virtual Interview- out of station candidates who are ready to relocate can apply Immediate joiners required Fresher and experience both can apply salary up to 5.5 lpa Minimum qualification : Proficiency in Mandarin language Work in a 24*7 work environment in a customer facing calling profile Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail. Good oral and written communication skills in English Good listening and decision making skills. An ability to handle escalated issues politely and courteously to achieve a bala...