913 Remedy Jobs - Page 16

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...

Implementation and Maintenance Band-B2 5 to 7 Years CBR-130K Location: Pune Shift Timing 9 to 6 Must have: Linux, 2.CICD Git Bash / Bit bucket,3 ITIL. Good to have skills: Jenkins, 2, Automation Must have skills:CI/CD, 2 Unix Shell Scripting, SQL, 3 . ITSM Change 4. L2 Support experience is a must JD as below: Perform Root Cause Analysis in detail for High severity Incidents and take action on fixing the underlying cause of the high severity issues. Take necessary preventive actions also. Support customer to fill in the Post Incident Report (PIR) when any high impacting Incidents affecting customers occurred. Participate / Initiate in War Room calls that impacts application availability or h...

Configuring and customizing components of ARS, ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB. Managing CMDB data model and Asset Provide technical support of the Remedy Suite including, CMDB, Asset Management, Incident/Problem/Change management within the production, test and development environments. Ability to troubleshoot applications at the workflow and database level Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of Remedy with other systems using webservice, REST and APIs. Must have experience with direct database query technologies. Required qualifications to be successful in this role: B...

Job Title-Hybrid Cloud Pre-Sales Solution Architect Experience- 14 to 20 Years Your Role Datacentre Transformation: Lead assessments and develop strategic roadmaps for datacentre exit, migration, and hybrid cloud adoption across centralized and edge environments. Solution Design: Architect scalable hybrid cloud solutions using AWS, Azure, VMware, HCI, and SDDC technologies. Client Engagement: Collaborate with clients to advise on cloud strategies, sustainability integration, and technology choices. Presales Support: Prepare business cases, conduct workshops, and support sales teams with technical proposals and presentations. Technical Expertise: Strong knowledge in virtualization, automation...

Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :The Service Request Manager is responsible for overseeing the end-to-end lifecycle of service requests raised by internal or external customers. This role ensures timely, accurate, and efficient fulfillment of service requests while maintaining high customer satisfaction and comp...

About The Role The Company World of Kotak product suite encompasses a powerful suite of cross banking assets, all-in-one stop banking services, securities, and investment banking; insights across a wide spectrum of the major financial and banking markets. The Team: The ITSM team is a group of experts managing ITIL practices. We are looking for a highly motivated and hands on individuals to take on a role of Major Incident Manager leading / managing a team of professionals to ensure the smooth functioning of the bank's application and processes. The incumbent will be responsible for MIM operations and ensuring that standard processes are followed in regards to incident, service request, and c...

Must to have : Basic Linux Administration: Perform L2-level tasks such as user management, file system checks, disk usage monitoring, and service restarts. Monitoring and Alerts Handling: Monitor Linux servers and data centre infrastructure using tools like Nagios, Zabbix, or OEM. Acknowledge and escalate critical alerts as per SOP. Physical Hardware Support: Assist in racking/stacking of servers, replacing faulty hardware components (HDD, RAM, NIC, etc.) under guidance. Server Health Checks: Conduct daily/weekly health checks on Linux systems, data centre environmental metrics (temperature, power, humidity), and report anomalies. Remote Console Operations: Use IPMI/iLO/DRAC or remote consol...

Application Support Specialist / Lead Location - Bangalore, Hyderabad Experience- 3 years minimum in application support L3 Must have experience in Java, SQL, ITSM Tools WFO/ Rotational Shifts Immediate joiners only Contact - 9653852049 (Gaurav)

Do : As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KPIs and Service level targets. ...

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained

Entity: Technology Job Family Group: IT&S Group Job Description: The Network Monitoring Tools Engineer will be responsible for leading, maintaining, and enhancing enterprise monitoring platforms that support proactive identification and resolution of network issues. The role involves configuring, optimizing, and integrating supervising tools to ensure accurate transparency of network health and performance. The incumbent will work with L2/L3 teams, infrastructure engineers, and business partners to deliver actionable insights, streamline fix processes, and continuously improve monitoring capabilities. This role is key in ensuring the supervising ecosystem supports operational stability, redu...

Application Support Specialist / Lead Location - Bangalore, Hyderabad Experience- 3 years minimum in application support L3 Must have experience in Java, SQL, ITSM Tools WFO/ Rotational Shifts Immediate joiners only Contact - 9214334811

Who We Are MassMutual India A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other. Together, we re stronger. Job Description Monitor and control the production environment in accordance with established standards. Monitor the production environment. Has a basic unders...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 3 year(s) of experienc...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM Sterling B2B Integrator Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education About The Role :We are seeking a skilled and motivated Sterling File Gateway (SFG) / MFT Specialist to join our operations team. The ideal candidate will bring strong experience in managing secure file transfers, working across mainframe and distributed environments, and supporting Connect:Direct i...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or appl...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology,Master Of Comp. Applications,Master Of Technology Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and...

Project Execution, Manage end-to-end project tasks: requirements intake, plan creation, resourcing, dependencies, tracking, and status reporting. Change management, Own the change lifecycle for network projects: from creation of CRs to CAB approvals, execution, and post-change review. Also, Present changes confidently in CAB meetings and follow through with validation. Stakeholder & Team Coordination, SPOC for projects, Design & Delivery team along with partners involved into projects. Reporting, provide view of resource utilization, project executed and billings. Certifications (Preferred): ITIL Foundation certification or equivalent change governance training.

- Minimum 8 years of strong experience in SAP PS module - SAP PS Consultant must have all required Project System functional and Configuration knowledge in SAP ECC/S4 HANA system. - SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. - Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement Planning, Project quotation, Timesheets, Goods issues, and other project management activities in SAP PS. - Must have completed at least three end-to-end implementations. - Must worked on support projects and know supporting processes associated wi...

Job Requirements : - Minimum 8 years of strong experience in SAP PS module - SAP PS Consultant must have all required Project System functional and Configuration knowledge in SAP ECC/S4 HANA system. - SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. - Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement Planning, Project quotation, Timesheets, Goods issues, and other project management activities in SAP PS. - Must have completed at least three end-to-end implementations. - Must worked on support projects and know supporting proc...

Job Requirements : - Minimum 8 years of strong experience in SAP PS module - SAP PS Consultant must have all required Project System functional and Configuration knowledge in SAP ECC/S4 HANA system. - SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. - Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement Planning, Project quotation, Timesheets, Goods issues, and other project management activities in SAP PS. - Must have completed at least three end-to-end implementations. - Must worked on support projects and know supporting proc...

Job Requirements : - Minimum 8 years of strong experience in SAP PS module - SAP PS Consultant must have all required Project System functional and Configuration knowledge in SAP ECC/S4 HANA system. - SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. - Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement Planning, Project quotation, Timesheets, Goods issues, and other project management activities in SAP PS. - Must have completed at least three end-to-end implementations. - Must worked on support projects and know supporting proc...

Job Requirements : - Minimum 8 years of strong experience in SAP PS module - SAP PS Consultant must have all required Project System functional and Configuration knowledge in SAP ECC/S4 HANA system. - SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. - Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement Planning, Project quotation, Timesheets, Goods issues, and other project management activities in SAP PS. - Must have completed at least three end-to-end implementations. - Must worked on support projects and know supporting proc...

Job Requirements : - Minimum 8 years of strong experience in SAP PS module - SAP PS Consultant must have all required Project System functional and Configuration knowledge in SAP ECC/S4 HANA system. - SAP PS Implementation Experience: End-to-end Implementation experience in different domains - Manufacture, Construction, EPC or any other Industry. - Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requirement Planning, Project quotation, Timesheets, Goods issues, and other project management activities in SAP PS. - Must have completed at least three end-to-end implementations. - Must worked on support projects and know supporting proc...