Aforeserve

1 Job openings at Aforeserve
Desktop support engineer L1_Sri city sri city 3 - 8 years INR 2.25 - 2.75 Lacs P.A. Work from Office Full Time

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained