Global Enterprise Organization seeking fulltime Infrastructure Administrator in Bangalore, India. The Administrator is responsible for administering the infrastructure, handling ticket management, and maintaining the operations of the technical infrastructure of the organization. Responsibilities Responsible for supporting the company s Windows and Linux servers, Active Directory, Office 365, VMware virtual environment, and storage infrastructure. Ticket management and end to end ownership of tickets. Work closely with the other Infrastructure teams to improve SLAs, ticket resolution times, and gain knowledge of the company s systems. Handle daily support for all areas of Infrastructure. Change request implementation for standard\common changes. Creation of new virtual machines, groups, user accounts. Monitor and handle access control to internal systems. Remediating security vulnerabilities and other findings as necessary. Monitor the ticket queue to ensure SLAs are met. Assist as necessary with any other assigned duties that may arise. Qualifications BA/BS degree in Computer Science, Mathematics, Engineering or equivalent degree/experience. 2 years of IT administration. Demonstrated understanding of complex problem-solving techniques dealing with infrastructure support. Experience with some of the following areas / concepts: Windows Server and Linux operating systems Active Directory (maintenance, group policy, permissions) VM server creation Enterprise storage systems Physical server class hardware Data center operations Some level of experience using a ticketing tool. ManageEngine ServiceDesk experience is a plus. System monitoring and administration tool sets - VCenter, ADUC, storage management tools, etc. An understanding of networking and administration. Basic understanding of DNS. Used some security tools and software anti-virus, anti-malware, patch management. Creating\deleting accounts in Microsoft Office 365. Some experience with Active Directory and/ or Azure Active Directory. Other Skills Industry recognized certifications (Microsoft, Cisco, CompTIA, etc) highly desirable. Experience with BitDefender antivirus and ManageEngine Patch manager. Hands on experience with automation suites (vRealize, Ansible, BMC, etc). Reasonable level of experience with automation and/or scripting. A strong desire to make a difference. Able to set objectives, meet deadlines and work under pressure in a fast moving business. Excellent interpersonal and communication skills. Has broad perspective and understanding of business and trends in the market place; is current on business and industry trends. Has a holistic approach to business; understands his/her own area of expertise and how it applies to the good of the group/business. Excellent organizational and project management skills. Strong problem-resolution skills. Must be detail-oriented and a team player. Consilio s True North Values Excellence - We strive to make every client our advocate Passion - We DO because we CARE Collaboration - We win together through teamwork and communication Agility - We flex, adapt and embrace change People - We value, respect and invest in our teammates Vision - We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

The Associate Project Manager is responsible for high level management, delegation, and execution of day to day e-discovery project tasks. The role involves concurrently managing multiple projects of varying complexity. The incumbent will collaborate with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters. Project Managers must also mentor, train and delegate to an assigned team of Project Coordinators. Responsibilities Leadership - Serve as a point of escalation for junior members of the team. Provide training and supervision for junior team members. Motivate to create an environment where employees thrive. Manage and plan project resources. Identify and facilitate growth opportunities for colleagues. Identify areas of operational risk and implement strategies to mitigate such risk for your clients. Participates in strategic client meetings (quarterly meetings; in person meetings, etc.) oversee client level reporting. Initiate and participate in business development opportunities with GRO. Initiate and provide guidance to junior PMs regarding building of client relationships. Management of Projects - Provide end-to-end oversight of discovery matters and serving as primary client point of contact. Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables. Create and maintain project schedules, including defining activities, sequence of events, dependencies, work effort, duration and associated resource requirements. Develop and manage relationships with internal teams. Define, articulate, implement and monitor quality standards on all project deliverables. Plan and manage internal and external project communications, ensuring effective exchange of project information and deliverables. Serve as an expert on Consilios review platforms and proprietary offerings. Forecast, track and manage project budgets. Successfully oversee and consult on multiple, concurrent complex projects. Generate and distribute reporting metrics and other identified KPIs as needed for each project. Develop strong client relationships through collaborative, consultative service. Qualifications BA/BS degree or minimum 5 years in the litigation support / legal industry. Minimum 5 years experience; 3 years experience as a Project Manager and 2 years as a People Manager. Willingness to travel both domestically and internationally. Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints. Demonstrated ability to manage client expectations and maintain client satisfaction. A proactive approach to problem-solving and the ability to anticipate client needs. The ability to confront unexpected problems quickly and effectively. Strong teamwork, communication (written and oral), client management, and interpersonal skills. Demonstrated ability to manage project teams, including teams of supporting project managers. Shift timings: The timings may vary depending on business requirement. This role will need to cover US day Weekends Permanent Shift: US day Weekends, 9 PM 6 AM, Wed-Sun (week off Mon-Tue) working days or Rotating Shifts: 3 AM - 12 PM, 5 AM - 2 PM, 6 AM - 3 PM, Tues - Sat(week off Sun Mon), Sun-Thurs (week off Fri Sat), Mon-Fri (week off Sat Sun) or Wed-Sun (week off Mon-Tue) working days Consilio s True North Values Excellence We strive to make every client our advocate Passion We DO because we CARE Collaboration We win together through teamwork and communication Agility We flex, adapt and embrace change People We value, respect and invest in our teammates Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Analyst executes the more complex tasks on the processing and hosting modules of the EDRM framework; complexities arising because of unusual data-types or sheer size of ediscovery Projects. This role is a custodian of the tacit knowledge required in Data Operations team. Senior analysts, with their years of experience, play a pivotal role in developing junior associates and analysts. Responsibilities Ensure Operations activity progresses as scheduled and required for the eDiscovery projects Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift Support managers by providing project status and issue reporting as required Provide regular project status and issues updates to Operations management team (Global) Delegate tasks across Operations shifts as required to maintain consistent level of service Perform duties of a shift lead from time to time including proactive queue management, quality control resource management Modify and execute complex SQL queries and data file management tasks Track and record project workflow and milestones as required Use various ESI discovery data processing platforms to extract text and metadata from electronic documents Use multiple products techniques to handle issues with electronic documents tiffing/imaging processes Troubleshoot issues that may occur during data loading into hosting platform for review Support Project Management by assisting with document searching and tagging in hosted databases Prepare client data deliverables (including exception reports, delivery reports, execute custom tasks etc.) Determine the most effective and efficient way to complete tasks and meet client expectations with available resources Trouble-shoot and resolve issues prior to escalation to Operations management and/or engineering Perform quality control of work product including production QCs, metadata population checks etc. Provide formal class room based training to other team members on E-discovery applications and concepts Participate in regular policy and procedure review meetings with other team members Assist Operations management with various administrative tasks (e.g., scheduling) Coordinate with other E-discovery teams (Collections, Forensics, Application Support, Quality Control, Engineering, and PMs) to appropriately plan engagements to meet client deliverables/timelines, resolve specific issues, and improve overall quality and efficiency Assist Operations management with planning and documentation of Operations policy and processes Conduct and participate in knowledge sharing sessions organized by Operations team from time to time Get certified with industry leading certificates like RCA, Nuix Master, six sigma etc. Qualifications Four-year college degree preferred, preferably in a technical discipline (e.g., Computer Science, Computer Information Systems, etc.) 1-4 years of related E-Discovery or strong database/scripting experience Experience working under tight deadlines in fast-paced data production environments Excellent verbal and written communication skills Strong analytical and problem-solving skills Strong working knowledge of basic PC functions and Windows environment (e.g., MS Office) Knowledge of general database, networking, and file-systems concepts Experience with several of the following preferred: SQL, Visual Basic/VB Script, MS-Access, Advanced text editors and MS-Office Ability to perform troubleshooting and learn customized proprietary software Intermediate to advanced knowledge of several ESI data processing platforms (e.g., Nuix, Venio, ECapture, Attenex Workbench, LAW, TRUE, Autonomy, Clearwell, Stratify, etc.) E-discovery products certifications are an added advantage Intermediate to advanced knowledge of several ESI data hosting platforms (e.g., Concordance, Relativity, Introspect, Ominx, Catalyst, Attenex DocMapper, etc.) Ability to read and interpret quality rules, operating and maintenance instructions, and procedure manuals Work timing: Rotating Shifts: 6 AM - 3 PM, 2 PM 11 PM, 9 PM 6 AM (timings may vary depending on business requirement) Permanent Shift: 9 PM 6 AM

The candidate is expected to work in risk management and information security domains The candidate is expected to support business continuity and disaster recovery programs The candidate is expected to assist with vendor risk assessments The candidate should have good communication and presentation skills, must be able to work well independently and with other teams, and be available for travel on an as needed basis The candidate can support the continued use of automation wherever possible to improve efficiency and accuracy of the risk management program Ability and desire to work in a fast paced, agile, and collaborative environment Ability to think clearly and articulate your vision with the appropriate technical depth Responsibilities Vendor Risk Management Support activities for vendor risk program which will include the sending of security questionnaires, the creation of scorecards, and the tracking of any remediation Activities will also include tracking due dates and communicating with vendors and internal partners Business Continuity (DR) and Disaster Recovery (DR) Support the business continuity and disaster recovery program with the creation of exercise reports and the tracking of any remediation efforts Assist with the annual BC/DR business impact analysis and risk assessments Change Management Assist with the review of weekly change management activities Audit change release adherence to the policy and procedures Track remediation efforts across multiple teams resulting from any of the programs overseen by the Risk Management vertical Qualifications Bachelor s degree Knowledge of at least two of the following areas: risk management, vendor risk management, business continuity, disaster recovery, change management Must have Power BI skills

The Data Operations Associate Director will be responsible for building, managing and developing the Data Operations team. This role will continue to help Develop Data Operations as a center of excellence within Consilio global delivery paradigms and develop and maintain best practices for a global, high performing team. Responsibilities Build a specialized delivery team to scale: Hire and grow the team by hiring the appropriate talent inn. Take cognizance, and offer course correction when required, of Team managers delivery activity on the floor. Assist Data Operations Director in areas of policy compliance, strategic initiatives, delivery excellence and team culture. Get on client consulting calls with Project Managers and Sales to address concerns and explore newer workflows for data processing hosting tasks. Lead Pilot projects coordination and tracking. Cultivate relationships with Project Management Portfolio Directors and IT managers. Conduct final rounds of interviews for associates and seniors. Build succession planning into team personnel Operations. Develop India Data Ops team s capabilities following global Data Ops protocols and paradigms. Own the team performance management balancing individual growth against business needs. Manage team performance metrics like Quality, Productivity, Availability, Responsiveness etc. Interface with IT and development for UAT and roll out of third-party tools and products. Escalation Management Take immediate corrective actions at a team level and collaborate with stakeholders for preventive measures. Process Optimization beyond developing internal benchmarks for response time and turnaround time for data Operations requests inculcate a continuous improvement mindset among team managers and leads. Define managerial goals and conduct performance reviews for managers. Reporting Design and roll-out operational reports for the team. Build sustainable narratives with India and global leadership on team capabilities including innovation, problem solving and scalability. Qualifications Four-year college degree preferred, preferably in a technical discipline (e.g., Computer Science, Computer Information Systems, etc.) Post-graduation in Operations Management would be preferred. 13+ years of related E-Discovery experience. Exceptional verbal and written communication skills to effectively convey complex information to clients, stakeholders, and executive leadership. Ability to create and deliver engaging presentations and proposals. Industry Certifications like PMP/Prince2, Six Sigma Black Belt, Lean Principal, ITIL Intermediate above etc. Experience in managing large (40+ resources) delivery teams in a fast-paced software services 24x7 environment. Competent with business analytics. Ownership Mindset Own processes, manage delivery escalations and empathize with client requirements Continuous Improvement Mindset Relentless focus on quality and process reviews along with a positive outlook in face of challenges. An ability to be hands-on and to manage multiple client priorities simultaneously. Strong analytical and problem-solving skills. Proven track record of managing senior management delivery expectations.