Description We are seeking an adaptable, self-motivated, and detail-oriented Senior Internal Auditor to plan, lead, and execute internal audit engagements to insure the effectiveness of Coretek s Information Security Program and internal business processes. The ideal candidate will have a strong background in auditing, risk assessment, and compliance. This role involves continuous planning, participation, and execution of internal and external audit engagements to ensure effectiveness of controls and compliance with relevant standards and frameworks. Key Responsibilities: Act as a subject matter expert for Coretek s audit frameworks and engagements. Plan, perform, and coordinate internal audits, ensuring compliance with organizational controls, policies, and processes. Prepare detailed internal audit reports that clearly articulate the objective, scope, results, findings, recommendations, and action plans for each audit. Distribute internal audit reports to stakeholders and conduct follow-up meetings to further discuss audit results, as needed. Prepare executive-level updates and reporting for status of internal and external audits and identified issues. Design and implement new internal audits to contribute to the effective monitoring of the Information Security Program. Prepare and maintain internal and external audit schedules and ensure that Coretek stays aligned with those schedules. Communicate internal/external audit schedules and updates to organization stakeholders. Assist with coordination of external audits and serve as a point-person in these audits, providing requested artifacts and information to external auditors. Work with stakeholders across the organization to gather and assess audit evidence. Follow up with stakeholders to collect evidence for internal/external audits in a timely manner. Work closely with management to develop action plans and monitor progress of identified gaps and issues. Leverage internal tools and procedures to assess and track controls and testing requirements Utilize data analytics to identify trends, patterns, and anomalies in audit data. Take responsibility for meeting audit deadlines Apply lessons learned to continuous improvement opportunities Respond to client requests for SOC 2 Type II reports, ISO certificates, etc. Stay updated on industry trends, regulations, and best practices. Foster a collaborative and supportive team environment. Provide guidance and support to junior auditors. Skills: Self-motivation Strong analytical, critical thinking, and problem-solving skills Strong attention to detail Adaptable with ability to thrive in a fast-paced environment Strong organization and time management skills Ability to handle multiple projects simultaneously Excellent verbal and written communication Ability to work independently and as part of a team Qualifications: Minimum of 5 -7 years prior audit experience Practical application and working knowledge of ISO 27001, ISO 27701, SOC 2, and NIST 800-171 controls Familiarity with Azure Expert MSP preferred Experience in the service provider or multi-tenant environment Four-year degree or equivalent industry experience Proficiency in Microsoft Office Suite Professional certification such as CISA is preferred Working knowledge of Drata GRC software preferred

IOC Senior Administrator The IOC Senior Administrator is a valued member of the Coretek team responsible for providing Level 2 support for client environments. The Senior Administrator is responsible for the monitoring and triage of devices within our event management system, troubleshooting infrastructure issues and ensuring smooth IT services across the organization and for our clients. This role requires prompt attention to events and efficient resolution of escalated incidents and improving IOC processes. The candidate will be responsible for providing exceptional customer service to internal Coretek employees and external clients. Responsibiliti Continuously monitor infrastructure, application or software events generated by the event management system Respond to alert incidents in a timely fashion to minimize downtime Provides technical leadership for a variety of infrastructure platform issues including, but not limited to: Network data and voice Server – Windows/Unix/Linux Backup Cloud Azure-O365 Virtualization Escalate and collaborate with Coretek engineers/architects and vendors to resolve complex technical issues Track the progress of client incidents and requests during the entire lifecycle to ensure the issues are closed within the agreed Operation Level Agreement Communicate, internally and externally, the status of the tickets directly with clients Provide daily support for event management system requests, such as but not limited to: decommission of devices, provide access to dashboard and scheduling downtime of systems Contribute and maintain the Knowledge Base articles key to daily troubleshooting and triage of client environments Assist engineers with change records as needed in the off hours Assist with cross training of new IOC team members as needed Requirements Bachelor’s degree in computer science or information technology, preferred or 4 years working in a Network Operations Center (NOC) in a medium-to-large data center environment supporting multiple clients and systems Network+ or A+, required Two of the following certifications are required: MS900 AZ900 VMware Certified Associate CCNA AZ104 Proficient knowledge of networking frameworks Basic knowledge of networking concepts, such as TCP/IP, DNA and DHCP Operations experience in multiple technologies, including any of the following: Window Server Administration – Server 2012 and above O365/M365 Network protocols and networking devices such as firewalls, switches, etc Unix/Linux server administration Backup administration Basic knowledge of storage systems Clustering solutions – Citrix, VmWare etc Experience working with an ITIL based ticketing system tool – ServiceNow helpful Proficient experience utilizing event management tools (Logic Monitor, Nagios, Solar Winds, etc) Strong listening, verbal, written, and interpersonal communication skills Accuracy and attention to detail when monitoring and maintaining systems Ability to work in a fast-paced, 24/7 operational environment Adept at communicating with all levels of technical experience A strong sense of urgency and the ability to multi-task effectively Demonstrated organizational, communication and time management skills with the ability to work independently May require shift work, including nights, weekends or holidays

Job Title: Service Desk Analyst Location: Hyderabad, India Reports to: Service Desk Team Lead Division: Managed Services Team: Service Desk Coretek Services is an industry leading managed solutions provider built on a foundation of passionate technology professionals that embody our Core Values of Attitude, Integrity, and Relationships. Coretek specializes in cloud, virtualization, and mobility technologies all of which would not be possible without the expertise and commitment of our team. It is easy to see why Coretek is regarded as one of the National Best and Brightest Places to Work and a trusted partner to Microsoft, Citrix, Ivanti, IGEL, VMWare, and many more. Position Description: The Service Desk Analyst provides quality level 2 support to multi-client environment, employing a high degree of customer service, technical expertise, and timeliness. Consult and contribute to knowledge base to optimize incident resolution, tracks calls, provides detailed documentation inside ITSM records and follow through on resolution with end users. Responsibilities: Handle incoming tickets and provide second level support; document each call verifying customer information and including all troubleshooting steps Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards Escalate problems to appropriate individual/group Assist in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction Contribute to the Knowledge Base Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to customers Participate in team projects that enhance the quality or efficiency of Service Desk and assist with special product-related issues as needed Monitor and resolve system generated alerts Perform Azure and on-premises server and user endpoint patching Troubleshoot and resolve backup failures Qualifications: Bachelor s Degree in IT preferred and 2-5 years in a service desk environment Active Directory, Azure Active Directory, passwords, User Creation, GPO, etc. Experience supporting VDI technologies such as Azure Virtual Desktop, iGEL, Citrix, VMware, FSLogix Remote Printer Support and troubleshooting Experience with Windows OS patching and endpoint patching utilizing inTune is desired Experience troubleshooting VPN and Remote Desktop Connections is desired Experience with Logic Monitor and Azure Monitor is desired Strong listening, verbal, and written communication skills A strong sense of urgency and the ability to multi-task effectively with attention to details Well-developed organizational, communications and time management skills Ticket management knowledge, critical urgency important A strong business maturity and professionalism is essential Ability to troubleshoot, analyze and resolve customer concerns High technical aptitude and strong PC literacy skills including function and capabilities Ability to work independently as well as part of a team and function well under pressure ITIL, HDI Support Center Analyst Certification, Network+, A+ or Security+ and Azure certifications are highly desired

Clients look to Coretek to innovate, architect and implement across several technology verticals, and as a Senior Project Manager at Coretek you will play a pivot role supporting the PMO, Business Operations, Sales Operations and overseeing and delivering complex projects from inception to completion. You will collaborate with cross-functional teams, manage resources, and ensure that projects are delivered on time, within scope, and within budget. This role involves a combination of technical expertise, project management skills, and leadership capabilities. This individual will be responsible for supporting delivery quality and oversight for critically important projects as well as serve as a core support for all operational activities that enable our teams to execute projects successfully. The successful applicant will have the opportunity to apply and grow their skillset, work with a motivated and innovative team and engage with a wide range of internal and external stakeholders. Job Responsibilities The Senior Project Manager is responsible for all aspects of multiple small to large projects with moderate to high complexity. Projects typically expand across multiple lines of business and technologies include, but are not limited to: Azure Migrations, Cloud Adoption Framework, Palo Alto Deployments, Microsoft M365 service deployments, Azure Virtual Desktop Deployments and more. The Senior Project Manager will also have responsibility in supporting critical functions for Business and Sales Operations. Responsibilities include: Build and lead project teams, assigning tasks and responsibilities. Ability to lead and manage multiple projects concurrently. A typical project manager has an average of 5-8 projects at a given time depending on size and complexity. Foster a collaborative and positive work environment Develop detailed project plans to monitor and track financial and schedule progress by phase and milestone of the assigned projects. Ensure the project meets all its objectives and goals within the agreed-upon timeframe and budget. Support Business Operations with critical backend functions and reporting; including but not limited to Salesforce Data input and analysis and PowerBI Reporting Support Sales Operations with highly important data analysis, reporting and inputs that support critical funding programs for Coretek. Collaborate with different teams across the organization and promote a culture of continuous improvement Establish and maintain clear communication channels with stakeholders while managing stakeholder expectations and customer satisfaction. Provide the appropriate level of Executive and Project Team level status reporting and updates Ensure that all projects are delivered on-time, within scope and within budget Ensure resource availability and allocation for both customer/external and Coretek resources Hold customer, external, and Coretek resources accountable to their project commitments and escalate to Customer and Coretek management as needed when project success is at risk Manage changes to the project scope, project schedule and project costs using appropriate verification techniques and create appropriate change requests when applicable. Manage project issues, risks and dependencies Establish and maintain relationships with third parties/vendors Use and continually develop leadership skills Perform other related duties as assigned Bachelors Degree in appropriate field of study or equivalent work experience Minimum of 5 years experience in Project Management Project Management Professional (PMP) certification is preferred Though comprehe

Job Summary: We are looking for a seasoned Senior SAP Basis Consultant with deep expertise in SAP S/4HANA , ECC , BTP , and Unix system administration . The ideal candidate will also have strong experience supporting SAP workloads on Microsoft Azure . This role is critical in delivering high-quality managed services to enterprise clients, ensuring system stability, performance, and security across complex SAP landscapes. Key Responsibilities: Perform SAP Basis administration for S/4HANA , ECC , FIORI , and SAP BTP environments. Manage SAP system installations, upgrades, migrations , and patching . Administer SAP HANA and traditional databases, including backup and recovery . Execute Unix/Linux system administration tasks related to SAP, including: OS patching and updates Filesystem and storage management Shell scripting for automation Manage SAP on Azure , including: Azure VM provisioning and sizing for SAP workloads Integration with Azure services (e.g., Backup, Monitor, Key Vault) High availability and disaster recovery (HA/DR) configurations Monitor system performance and proactively resolve issues. Support transport management , client copies , and system refreshes . Collaborate with cross-functional teams to support project delivery and incident resolution. Maintain documentation and ensure compliance with ITIL processes and security standards. 8+ years of SAP Basis experience, including: 3+ years with S/4HANA & Fiori Administration 2+ years with SAP BTP administration Strong experience with

The Senior Linux Engineer is a valued member of the Coretek team responsible for responsible for delivering expert-level support for Linux operating systems, with a specific focus on SUSE Linux Enterprise Server (SLES) , maintaining, troubleshooting, and optimizing enterprise-level Linux systems. This role plays a critical part in ensuring system reliability and uptime by managing file systems, performing OS patching and migrations, and responding to high-priority incidents. Provide senior-level Linux OS support, specializing in SUSE Linux Enterprise Server (SLES) Extend and manage Linux file systems and volume groups Create and maintain mount points for applications and services P