Job description Teceze is seeking a visionary and results-driven Head of Sales to lead our sales efforts in the IT services domain. This is a high-impact role requiring strategic thinking, leadership, and hands-on involvement in driving business growth. The ideal candidate will be responsible for defining and executing sales strategies, managing a high-performing sales team, and achieving revenue and profitability targets. Key Responsibilities: 1. Sales Strategy Development: Develop and implement comprehensive sales strategies to expand Teceze's market share in IT services. Identify key market segments, industries, and geographies for growth opportunities. Align sales initiatives with organizational goals, ensuring scalability and sustainability. 2. Team Leadership and Management: Recruit, mentor, and lead a team of sales professionals, including Account Managers, Business Development Managers, and Pre-Sales Engineers. Set clear performance goals and KPIs for the team, ensuring accountability and motivation. Conduct regular training sessions to enhance product knowledge, sales techniques, and customer engagement skills. 3. Revenue and Growth Ownership : Own and drive the revenue targets for IT services across multiple service lines, including managed services, cloud solutions, network infrastructure, and cybersecurity. Monitor and analyse sales performance, taking corrective actions to ensure targets are met or exceeded. Collaborate with other departments, such as marketing and delivery, to support sales initiatives. 4. Client Relationship Management: Build and maintain strong relationships with key clients and partners. Lead high-level negotiations and close strategic deals with enterprise clients. Represent Teceze at industry events, trade shows, and client meetings. 5. Market Analysis and Feedback: Stay updated on industry trends, competitor activities, and emerging technologies. Provide feedback to product and service teams to ensure offerings remain competitive and relevant. Identify and mitigate risks that may impact sales performance. 6. Reporting and Analytics: Prepare and present sales performance reports to the executive leadership team. Utilize CRM tools to track pipeline development, deal progress, and team productivity. Use data-driven insights to optimize sales strategies and processes. Required Skills and Qualifications: Education: Bachelor's degree in business administration, Information Technology, or a related field. MBA or equivalent is preferred. Experience: 10+ years of experience in sales, with at least 5 years in a senior leadership role within the IT services industry. Proven track record of achieving and exceeding revenue targets in IT services. Experience working with enterprise clients across various verticals. Technical Skills: Strong understanding of IT services, including managed services, cloud solutions, network infrastructure, and cybersecurity. Proficiency in using CRM tools such as Salesforce, HubSpot, or Zoho. Knowledge of IT procurement and service delivery processes. Leadership and Soft Skills: Exceptional leadership and team-building skills. Strong communication, negotiation, and presentation abilities. Strategic thinker with a customer-centric mindset. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Key Performance Indicators (KPIs): Revenue growth and profitability targets. Client acquisition and retention rates. Sales pipeline health and deal velocity. Team performance and productivity metrics

Job Summary: We are looking for a Mobility Subject Matter Expert (SME) with extensive experience in managing Android and iOS devices in a large enterprise environment using Microsoft Intune . The ideal candidate should have hands-on experience with PowerShell scripting and Microsoft Graph API for automation and integration purposes. Key Responsibilities: Design, implement, and manage Microsoft Intune solutions for mobile device management (MDM) and mobile application management (MAM). Support and troubleshoot Android and iOS device configurations, policies, and compliance settings. Develop and maintain PowerShell scripts for automation, reporting, and bulk configuration management. Utilize Graph API to enhance Intune capabilities and integrate with other Microsoft 365 services. Implement security best practices for device compliance, data protection, and endpoint security. Work with cross-functional teams to ensure seamless mobile device experiences for end-users. Provide technical guidance and training to IT teams and end-users. Stay updated on Microsoft Intune, PowerShell, Graph API, and security best practices to enhance the organizations mobile management capabilities. Required Qualifications: 3+ years of experience in managing Intune for mobile devices (Android & iOS) in large enterprise environments. Strong knowledge of mobile device policies, compliance, and security best practices . Expertise in PowerShell scripting for automation and troubleshooting. Experience working with Microsoft Graph API for automation and data retrieval. Understanding of Azure Active Directory (AAD), Conditional Access, and Identity Protection . Strong troubleshooting and analytical skills. Preferred Qualifications (Certifications are a Plus): MD-101 : Managing Modern Desktops MD-102 : Endpoint Administrator MS-102 : Microsoft 365 Administrator SC-300 : Identity and Access Administrator MS-500 : Security Administrator Key Skills: Microsoft Intune (MDM, MAM) PowerShell Scripting Graph API Android & iOS Device Management Azure Active Directory (AAD) Conditional Access & Security Policies Microsoft 365 & Endpoint Security

NETWORK ENGINEER L2 EXPERIENCE : 3 TO 4 YEARS JOB DESCRIPTION : Install , maintain , configure L2/L3 Switches. Deploy & manage firewall solutions. set up & configure wireless access points. Troubleshoot & resolve network issues.

Role: System Administrator Responsibilities: 1. clear knowledge on how to handle the computers(monitors),laptop, and network issues 2.if juniors are not available, should be able to manage and should be capable 3.should know how to solve os , networking issues and he has to resolve them, end to end service 4.laptop desktop end to end point devices, any performance related issues, os issues or network issues like wifi is not working or outlook, excel is hanging should be able to resolve, file is not accessing, browser is not working these issues should fix 5.if required should know to re-format the device,how to recover backup, should be able to identify what needs to be secured, unusual activity happening in the laptop the candidate has to identify 6.security team giving task like installing anti-virus for 10systems or not working, should connect with the user and check whether they can remotely solve their issue or check whether they are on leave or what 7.good cloud computing knowledge on cloud(Azure,AWS). 8. should know about VPN , suppose vpn is not connecting , then should be able to solve a client or employee's vpn troubleshoot issues remotely.

Job Summary We are urgently seeking L1/L1.5 resources to support our end customer under the new Data Center Management Operations Center (DCM OC) service line. The selected candidates will be responsible for coordinating and managing data center-related activities, incident handling, and communication with multiple external partners and vendors. This role requires strong communication skills, documentation abilities, and an understanding of Data Center (DC) components to effectively support operational tasks. Key Responsibilities Act as the single-entry point for coordinating all data center-related tasks, incidents, and activities. Monitor and coordinate operations with ~20 different external partners and OEMs . Engage with hardware maintenance providers for break-and-fix (B+F) services. Coordinate with Colocation DC providers for onsite operations (Remote Hands services). Work with Value-added Resellers (VARs) to facilitate expert-on-call services (Smart Hands). Participate in major incident calls and ensure timely resolution of critical issues. Maintain and update documentation, reports, and incident records for compliance and audits. Ensure SLA adherence and timely escalation of issues as required. Collaborate with cross-functional teams to enhance DCM operational efficiency . Required Skills & Experience Excellent communication skills (both verbal and written). Strong documentation and reporting abilities . Basic to intermediate understanding of Data Center components (e.g., servers, storage, networking, power, and cooling). Experience in IT operations, infrastructure support, or data center coordination is a plus. Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow) is preferred. Ability to multi-task and work in a fast-paced 24x7 support environment .

Key Responsibilities & Skills: Implementation & Maintenance: Install, configure, and maintain SailPoint IIQ. Develop and customize IIQ components, connectors, workflows, and integration modules. Troubleshoot and resolve issues within the IIQ environment. Perform data assessments and ensure data quality. IAM Expertise: Deep understanding of Identity and Access Management (IAM) principles and best practices. Experience with access governance, lifecycle management, and user provisioning. Knowledge of various IAM technologies and tools. Technical Skills: Strong understanding of SailPoint IIQ architecture and functionality. Experience with scripting languages (e.g., Java, Python) and database technologies (e.g., RDBMS). Familiarity with web/application servers (e.g., IIS, WebSphere, WebLogic). Experience with integration technologies (e.g., REST, SOAP, LDAP). Project Management & Communication: Ability to lead requirements gathering, design documentation, and workshops. Strong communication and collaboration skills to work with cross-functional teams. Experience with project management methodologies and software development lifecycles.

We need AWS technical person for AWS design , AWS Architecture & AWS costing AWS Solution Design & Architecture Cloud, Networking Requirement Gathering & Analysis Network Optimization Performance Tuning & Automation OSS Management Client Relationship Management Team Building & Leadership Duration of the position 5 DAYS/MONTH FOR 1 YEAR

Purpose: Lead the development and maintenance of one or more business applications and ensure project delivery within cost and quality expectation. Role & responsibilities: Communicate, influence, persuade and lead by example, the core values of the company Manage the full SDLC of one or more concurrent projects, including, timeline, checkpoints and cost to ensure timely and quality delivery of services to customers (internal and/or external) Recommend project approach and technology/tools to be used Participate in and propose architecture-level decisions. Analyse, design, program, test, document and maintain IT systems or applications. Self-code for critical modules and review the work of other team members. Research and evaluate new technology tools , develop POCs for relevance and feasibility for adoption Provide technical advice to customers (internal and/or external) in technology products/solutions. Provide technical leadership to team members, and guides staff on system design and programming. Understand the interdependencies of the services (application, system, network and database) and is able to pin-point problem areas accurately to improve overall efficiency. Consistently share information on best practices and technology trends and give recommendation on best practices for business operations. Any other duties as and when assigned. Required Skills and Qualifications: Bachelor's or masters degree in computer science, Engineering, or a related field. Minimum 7-8 years of experience in the development of enterprise applications/modules using Java, JEE technologies and frameworks. Proven experience as a Lead Software Engineer or similar role. Possess good experience in documenting requirements, low level application and database designs. Must: Strong expertise in java 1.8 and above, microservices architecture, Spring MVC, Spring Boot, React JS, Hibernate/JPA ,SQL, Docker, and Kubernetes. Proficiency in software development methodologies and project management. Proficiency in working with any of the application/web servers Webloigic, Jboss, Tomcat Working experience in Redis, SSO(Keycloak) is an added advantage. Good knowledge/ experience in working with Servlets, JSP, EJB is an added advantage . Familiarity with version control systems (e.g., Git). Familiarity with CI/CD pipelines and DevOps practices. Excellent problem-solving skills and attention to detail. Strong communication and leadership skills.

Position Summary: Senior ServiceNow Developer/ServiceNow Developer Position Overview: Seeking a highly skilled and experienced Senior ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in ServiceNow platform development, with a focus on technical architecture and solution design. This role requires a proactive individual who can lead the design, development, and implementation of ServiceNow solutions, ensuring they align with business objectives and industry best practices. Experience Required: Minimum 4 to 8 years in ServiceNow development with a focus on technical architecture and solution design. Location: Pune/Remote Key Responsibilities: Lead the design, development, and implementation of ServiceNow solutions. Act as the primary technical advisor for ServiceNow platform architecture. Collaborate with stakeholders to understand business requirements and architect solutions. Design and implement ServiceNow modules, applications, and integrations. Develop ServiceNow portals and service catalogs to enhance user experience. Configure and integrate virtual agents and chatbots for workflow automation. Ensure performance, stability, and reliability of ServiceNow instances. Provide technical leadership and mentorship to development teams. Collaborate with cross-functional teams to define technical standards and governance policies. Stay updated on emerging ServiceNow technologies and recommend enhancements. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Extensive expertise in ITSM development, service portal development, and chatbot/virtual agent development, MobileAPP on ServiceNow. Proficiency in scripting languages like JavaScript, Glide, and Jelly. Experience in integrating ServiceNow with third-party systems using APIs and web services. Strong problem-solving skills and ability to propose innovative solutions. Excellent communication and interpersonal skills. Preferred ServiceNow certifications: Certified Application Developer (CAD), Certified Implementation Specialist (CIS). Proven experience in technical leadership and mentorship. Understanding of predictive intelligence is a plus. Working knowledge of CSM module is plus. Role & responsibilities Preferred candidate profile Perks and benefits

Role & responsibilities: Outline the day-to-day r Job Description: The ServiceNow CMDB Administrator will be responsible for managing and maintaining the Configuration Management Database (CMDB) within the ServiceNow platform. This role requires a strong understanding of data integrations, data structure, MS SQL, and technical support of IT systems. The ideal candidate will ensure the accuracy and integrity of CMDB data, support IT operations, and contribute to the overall efficiency of our IT infrastructure. Key Responsibilities: • CMDB Management: Maintain and update the ServiceNow CMDB, ensuring data accuracy and completeness. • Data Integration: Develop and manage data integration processes between ServiceNow and other IT systems, utilizing MS SQL and other relevant tools. • Technical Support: Provide technical support for IT operations, troubleshooting issues related to the CMDB and associated integrations. • Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of CMDB management. • Documentation: Create and maintain comprehensive documentation for CMDB processes, data integration workflows, and technical support procedures. • Collaboration: Work closely with IT teams, stakeholders, and vendors to ensure seamless integration and support of IT services. • Compliance: Ensure compliance with industry standards and best practices for CMDB management and data integration. Qualifications: • Education: Bachelors degree in computer science, Information Technology, or a related field. • Experience: Minimum of 3+ years of experience in SQL administration, data integrations, and technical support. Technical Skills: Proficiency in SQL administration and SQL development. • Strong understanding of data integration techniques and tools. • Experience with scripting languages (e.g., JavaScript, PowerShell) is a plus. • You should be knowing clustering, storage and Networking. Soft Skills: Excellent problem-solving and analytical skills. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team re sponsibilities for this role. Remote or Hybrid are even Given

Job Description & Responsibilities DevOps Engineer Responsible for managing and optimizing the infrastructure that powers platform, ensuring high availability, security, and scalability. Collaborate with cross-functional teams to automate processes, streamline CI/CD pipelines, and ensure smooth deployment across various environments. Responsibilities: The primary goal is to Manage and Optimize the Infrastructure ensuring high availability and Collaborate with Cross-functional teams. The use of Cloud platforms such Digital Ocean, Infrastructure as a Code Tools Ansible will be instrumental in achieving this objective. Primary Skills: Linux (any, but preferably RHEL, CentOS, AlmaLinux) nginx Ansible VMWare or Proxmox Security (firewalls, WAF, best practices) Cloudflare (or any CDN) Well organized: puts things on calendar, sends emails, reads emails, follows up on issues. Design, implement, and maintain scalable infrastructure using cloud platforms like Digital Ocean Automate infrastructure provisioning and manage configuration management using infrastructure-as-code tools like Ansible Strong commitment to fostering and working within a DevOps culture, emphasizing automation, monitoring, and continuous improvement. Collaborate with development, product, and QA teams to enhance system performance, deployment processes, and incident response times. Implement security best practices across infrastructure, including patch management, vulnerability scanning, and access control. Troubleshoot and resolve production issues to ensure minimal downtime and disruption to services. Secondary Skills (If Any) AWS and Kubernetes (Good to have) Experience with serverless architectures and microservices. Familiarity with monitoring and logging tools such as ELK Stack, Datadog, or Splunk. Knowledge of database management and performance tuning (MySQL, PostgreSQL, or NoSQL). Experience with configuration management tools like Ansible,

Roles and Responsibilities: Lead and manage the entire bid process from proposal creation to submission. Collaborate with cross-functional teams ( Sales, Technical, Legal, Finance ) to develop competitive proposals. Define and implement effective bid strategies to maximize win potential. Create, review, and edit bid documents, proposals, and presentations. Act as the central point of contact for all bid-related activities. Manage bid-related risks and develop appropriate mitigation strategies. Conduct market analysis to stay informed about industry trends and competitor activities. Ensure compliance with all legal, commercial, and contractual requirements. Provide post-bid analysis to drive continuous improvement. Requirements: Bachelors degree in Business, Marketing , or a related field. 5+ years of experience in bid management, proposal writing, or a similar role. Proven success in managing and winning bids, particularly in IT, Cybersecurity , or Managed Services sectors. Strong project management skills with the ability to manage multiple bids. Excellent communication, negotiation, and presentation skills. Ability to work under pressure and meet deadlines. High attention to detail and accuracy. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) . Familiarity with bid management tools is an advantage. Benefits: Competitive salary and performance-based incentives . Collaborative and inclusive global work environment. Opportunities for professional growth and career advancement. Dynamic and fast-paced work culture.

Title: IT Support Specialist - (L1 and L2) Location: Chennai, Madurai, Bengaluru Onsite Key Responsibilities: Provide 24x7 IT Service Desk support via Phone, Chat, Email, Voicemail, and Self-service portals . Log, track, and update incidents, service requests, and problem tickets in the ticketing system (e.g., ServiceNow, BMC Remedy, Jira, Freshdesk, or equivalent ). Perform remote desktop support, user access management, and password resets . Troubleshoot Windows OS-related issues , Microsoft Office, and other productivity software. Assist with Active Directory administration , including domain/exchange account creation. Maintain and update the Service Desk knowledge base and self-help resources. Monitor and escalate known outages and service impacts to relevant teams. Ensure adherence to ITIL framework and best practices for service delivery. Work with cross-functional IT teams to ensure timely resolution of issues. Provide on-call support during off-business hours and weekends as required. Qualifications & Skills: Graduate in any discipline. ITIL certification (mandatory). Experience working with IT ticketing systems (e.g., ServiceNow, BMC Remedy, Jira, Freshdesk ). Strong multitasking skills with attention to detail. Basic understanding of IT service management and helpdesk tools . Preferred Qualifications: Good communication skills with a customer-focused approach. Familiarity with Windows OS (Windows 7, 8, 10) troubleshooting. Experience with Adobe, Microsoft Office, and other software suites . Strong Active Directory administration skills. Excellent troubleshooting and problem-solving abilities . Ability to work in a fast-paced environment and prioritize service requests. Experience working in 24x7 shifts with flexibility for weekend support .

Job description Lead Low-Level Design initiatives to craft superior connectivity solutions. Consult with clients, delivering wireless solutions that exceed expectations. Dive into the delivery of cutting-edge wireless solutions for diverse environments. Leveraging your Ekahau wireless site survey prowess to engineer optimal connectivity. Showcasing your Ekahau or Cisco certifications in a dynamic and innovative environment. Implementing your Cisco R&S expertise for unparalleled wireless performance. PREFERRED SKILLS AND EXPERIENCE: Strong understanding of wireless/RF technologies Experience with CBRS deployments Hands on experience with the following: Cisco wireless LAN controllers or other wireless technologies Cisco DNA Center Ekahau wireless products Network monitoring tools Network documentation Linux/Windows system administration Industry standard certifications such as CCNA, CCNP, or CCIE

Key Responsibilities: Provide technical support to end-users for hardware and software issues. Assist in setting up and maintaining desktops, laptops, and peripherals. Troubleshoot network connectivity issues and ensure seamless IT infrastructure operations. Monitor and manage IT resources, including AV systems and conference rooms. Respond to and resolve IT support tickets using ServiceNow or similar tools. Document technical procedures and update manuals as needed. Collaborate with cross-functional teams to implement IT projects and process improvements. Requirements: Bachelors degree in IT, Computer Science, or a related field. Basic knowledge of Windows 10, Microsoft Office Suite, and hardware troubleshooting. Familiarity with IT Service Management ( ITSM ) tools like ServiceNow (preferred). Excellent communication and problem-solving skills. Certification in ITIL or willingness to obtain within 12 months. Ability to work both independently and within a team. Benefits: Competitive salary and performance incentives. Opportunities for career growth and professional development. Collaborative and inclusive work environment. Exposure to global IT operations and best practices.

Roles and Responsibilities: Act as a primary point of contact for clients to manage and coordinate service delivery. Monitor and ensure compliance with Service Level Agreements (SLAs) and deliver high-quality service. Coordinate with cross-functional teams for incident resolution and service management. Track, analyze, and report service performance using relevant metrics. Manage escalations, resolve service-related issues, and ensure client satisfaction. Conduct regular service reviews and collaborate with clients to understand business needs. Identify areas for process improvement and implement best practices to enhance service quality. Maintain documentation, generate reports, and provide insights for decision-making. Requirements: Bachelors degree in IT, Computer Science, Business Management , or a related field. Minimum of 3 years of experience in service delivery management or a related role. Strong understanding of IT Service Management (ITSM) frameworks and tools. Experience in managing SLA-based service delivery . Excellent problem-solving and communication skills. Ability to handle client interactions, manage stakeholder expectations, and resolve issues efficiently. Proficiency in using Microsoft Office Suite and relevant reporting tools. ITIL or similar certification is preferred. Benefits: Competitive salary with performance-based incentives. Opportunities for professional growth and career advancement. Collaborative and inclusive global work environment. Exposure to global IT operations and best practices.

ob Description: We are seeking a knowledgeable Middleware Subject Matter Expert (SME) to lead the architecture, deployment, and management of our middleware technologies. As a Middleware operations SME, you will play a pivotal role in supporting the organization's application ecosystem by providing operational support, ensuring system stability, and working closely with development, infrastructure and security teams to ensure smooth operations of middleware component. Youll work closely with cross-functional teams to optimize integrations, resolve issues, and provide guidance on middleware best practices. Lead the design and architecture of middleware solutions, ensuring they align with business goals and technical requirements. Collaborate with development, infrastructure, and security teams to create reliable and scalable middleware architectures. Develop documentation, architectural diagrams, and best practice guidelines. Implement automation scripts for deployment, configuration management, and monitoring using tools like Ansible or Puppet. Middleware Administrator supports and documents the installation, configuration, capacity planning, upgrading, problem resolution and debugging of all middleware product environments Coordinates environment configuration activities to ensure integration and alignment with other IT technology, processes, systems, applications, and environments Document middleware platforms and related infrastructure as directed with respect to functionality, maintenance and administration Install and configure server operating systems, enterprise software and middleware services, including settings, directories, storage, in accordance with standards and project/operational requirements m Provides technical support and guidance (level 3) to end-users, and other IT resources Self-motivated and possess drive, and ability to work independently and be a good team player. Responsibilities : Collaborate on definition of infrastructure standards and contribute to the overall architecture roadmap Collaborates on technical design and provides consulting including identification and documentation of requirements and design Collaborates in the installation, configuration and upgrading of enterprise application software, customizing soft tables and program parameters and managing associated environments Recommend and lead improvements to provide the highest level of availability and performance Provide proactive support to maintain high availability and reliability of middleware systems. Identify, troubleshoot, and resolve middleware-related issues, including performance bottlenecks, application errors, and connectivity issues. Manage middleware patches, upgrades, and security configurations in line with best practices. Follows policies and procedures to ensure corporate compliance, examples include corporate data security and change control Coordinate with engineering, solution vendors and support teams on problem resolution, design issues and upgrades Must have Skills for Middleware Administrator Minimum of 5 years of experience in middleware administration, with expertise in platforms like Apache Tomcat, WebSphere, JBoss, WebLogic, Proven experience in middleware architecture and design for large-scale environments. Extensive knowledge on Apache Tomcat / Apache HTTPD / Nginx / IIS / Oracle Weblogic / Oracle Httpd server Unix / Linux & Windows operating systems Shell scripting Networking concepts Perl scripting Experience in DevOps Open Source Middleware technologies/tools and automation development will be an advantage. Work closely with development, DevOps, and operations teams to ensure seamless application integration and performance. Provide training and mentorship to team members on middleware administration, best practices, and troubleshooting techniques. Keep up-to-date with middleware technologies, trends, and advancements, applying them where beneficial. Skills will be considered as added advantages. Knowledge on Messaging queue services like IBM MQ, Apache Kafka, ActiveMQ Knowledge on Continuous Integration tools like Jenkins, GitLab, GitHub Actions. LDAP tools like Open LDAP, IBM LDAP Knowledge on Microfocus Enterprise server for Mainframe application deployments Cache tools like Memcached, Redis .

9+ years of experience in Hyper-V cluster, MS cluster Administration, Hyper-V replication, S2D cluster, Azure stack HCI, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles. Need to be flexible to work in shifts and work from Office. Job Description: Technical Skills: - Extensive troubleshooting skills and problem-solving ability required for MS Cluster, Hyper-V cluster and Azure stack HCI. Hyper-V-Strong knowledge and experiencerequired for Installation, Configuration and end to end management of Hypervisor and VM running on Hyper-V. Azure stack HCI strong knowledge and troubleshooting experience required on S2D stack HCI cluster. Good experience required on Installation, configuration, backup and restoration of stack HCI nodes Cluster - Strong Knowledge and experience required for MS Failover Cluster Installation, configuration and troubleshooting of cluster issues. Ability to provide the RCA with the available logs. Windows - Server 2008 till 2022 installation, configuration, and end to end support for OS related issues. Dump file analysing. Patching - Good Experience required in Azure stack HCI OS patching and firmware upgrade for stack HCI nodes. Good Knowledge required on DNS, DHCP and GPO Tools - Good experience required on various MS tools like, Perfmon, procmon and netmon. Scripting – Good to have PowerShell scripting knowledge. Process – Good Knowledge on ITIL process. Soft Skills: - Strong communications skills – Excellent spoken and written English communication. Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable Demonstrable troubleshooting skills Cross-team collaboration

Introduction We are looking for 12+years experienced Candidates with 12 + years of experience in IT industry and with strong .Net/.Net Core/SQL/Azure Cloud Service/ Azure DevOps. This is a client facing role and hence should have strong communication skills. This is for Indian client and the resource should have the hands-on - experience in Dotnet coding and Azure development. Working hours - 8 hours (12:00 PM-9:00 PM IST) Responsibilities include: Designing and overseeing the architecture of software solutions. Strong technical foundation, a thorough understanding of architectural principles, and the ability to lead and mentor teams effectively Design scalable, secure, and robust .NET applications using Azure Cloud services. Lead the cloud infrastructure design using Azure IaaS, PaaS, and other Azure services. Develop and implement Azure DevOps CI/CD pipelines for continuous integration and delivery, ensuring best practices for automation and security. Identify, prioritize and execute tasks in the software development life cycle Guide team to write reusable, testable, performant and efficient code Lead the development team and collaborate closely with stakeholders to align the architectural vision with business goals.s Lead by example by designing and implementing clean best-practices maintainable code Troubleshoot and resolve architectural and infrastructure issues, ensuring high availability and disaster recovery setups. Experience in large scale software development. Experience in Stakeholder Management (client facing roles) Excellent communication and organizational skills Primary Skills: NET Framework & .NET Core: Expertise in C#, .Net Core, Entity framework, EF core, Microservices, Expertise in RDBMS including MS SQL Server with thorough knowledge in writing SQL queries, Stored Procedures Architectural Skills Design Patterns: Familiarity with design patterns (e.g., Singleton, Factory, Repository, etc.) and architectural patterns (e.g., MVC, MVVM, Clean Architecture, DDD). Microservices Architecture: Understanding of microservices principles, including service decomposition, inter-service communication, and API design. Event-Driven Architecture: Knowledge of event-driven systems and messaging patterns, including using technologies like RabbitMQ or Azure Service Bus. Cloud Architecture: Proficiency in cloud services (e.g., Azure, AWS) and understanding of cloud-native application design, including serverless architectures and containers (Docker, Kubernetes). Minimum 2 years of experience in an architectural role or as a lead developer with architectural responsibilities Azure Cloud Services Experience in designing and implementing cloud architectures using: Azure App Services (Web Apps, API Apps), Azure Key Vault Azure Functions, Durable Functions Docker, & containerization practices. Azure Logic Apps Messaging service - Service Bus & Event Grid Azure SQL Database, Cosmos DB, Blob Storage Design, implement, and deploy microservices on Azure. Implement monitoring solutions using Azure Monitor, Application Insights, and Log Analytics. Azure DevOps: Experience setting up and managing CI/CD pipelines, deployment automation, and release management. Proficiency in using Azure Repos, Azure Pipelines, Azure Artifacts, and integrating with Git. Others: Knowledge of architectural styles and design patterns, experience in designing solutions Broad and extensive knowledge of the software development life cycle (SDLC) with software development models like Agile, Scrum model, Jira models. Designing, developing and executing software solutions to address business issues Experience with RESTful APIs Secondary Skills : Experience with PowerShell or Bash scripting for automation. Knowledge of Event Hub. Experience with GraphQL. Front-end JavaScript frameworks used for building dynamic, responsive, and interactive web applications (React/Angular/Vue.js) Experience in Azure Active Directory (AAD), Managed Identities, Role-Based Access Control (RBAC), and API security. Kubernetes, and containerization practices.

Job Description: We are looking for 12+years experienced candidates for this role. A minimum of 12+ years of experience in data engineering, encompassing the development and scaling of data warehouse and data lake platforms. Working hours - 8 hour, with a few hours of overlap during EST Time zone. This overlap hours is mandatory as meetings happen during this overlap hours. Working hours will be 12 PM - 9 PM Responsibilities include: Lead the design and architecture of data solutions leveraging Snowflake, ensuring scalability, performance, and reliability. Collaborate with stakeholders to understand business requirements and translate them into technical specifications and data models. Develop and maintain data architecture standards, guidelines, and best practices, including data governance principles and DataOps methodologies. Oversee the implementation of data pipelines, ETL processes, and data governance frameworks within Snowflake environments. Provide technical guidance and mentorship to data engineering teams, fostering skill development and knowledge sharing. Conduct performance tuning and optimization of Snowflake databases and queries. Stay updated on emerging trends and advancements in Snowflake, cloud data technologies, data governance, and DataOps practices. Certifications: Bachelors or Master’s degree in Computer Science, Information Systems, or related field. Certifications related Snowflake (e.g., SnowProcore/Snowpro advanced Architect/Snowpro advance Data Engineer ) are desirable but not mandatory. Primary Skills: Mandatory Skills Snowflake experience, Data Architecture experience, ETL process experience, Large Data migration solutioning experience Extensive experience in designing and implementing data solutions using Snowflake, DBT Proficiency in data modeling, schema design, and optimization within Snowflake environments Strong understanding of cloud data warehousing concepts and best practices, particularly with Snowflake Expertise in Python/Java/Scala, SQL, ETL processes, and data integration techniques, with a focus on Snowflake Familiarity with AWS, Azure, and GCP Demonstrated experience in implementing data governance frameworks and DataOps practices Working experience in SAP environments Familiarity with real-time streaming technologies and Change Data Capture (CDC) mechanisms Knowledge of data governance principles and DataOps methodologies Proven track record of architecting and delivering complex data solutions in cloud platforms/Snowflake Secondary Skills: Experience with data visualization tools (e.g., Tableau, Power BI) is a plus Knowledge of data security and compliance standards Excellent communication and presentation skills, with the ability to convey complex technical concepts