Relationship Manager

Job Title: Relationship Manager

Department: Client Relations

Reports To: Head of Department

Location: Navi Mumbai

Job Type: Full-Time | Permanent

Experience Required: 4–6+ Years

Salary Range: ₹3,00,000 – ₹5,00,000 per year

About the Company

Welcome to Geetanjali, where craftsmanship meets innovation. Spread across 7 acres,

our state-of-the-art facility specializes in premium wooden doors, frames, modular

interiors, and bespoke woodwork. Backed by 100+ skilled professionals, we deliver high

quality, durable, and beautifully crafted solutions for homes, offices, and commercial

spaces.

Job Summary

We are seeking a highly persuasive, soft-spoken yet result-driven Relationship Manager

who can take charge of client engagement and drive payment collections with urgency and

professionalism. The ideal candidate will have strong communication skills, a strategic

approach to negotiation, and the ability to maintain positive client relationships while

ensuring timely recovery of pending payments.

Key Responsibilities

• Follow up with clients regularly for pending payment collection and ensure timely
• recovery.
• Build and maintain strong relationships with key clients to foster trust and long-term
• partnerships.
• Track and report on all outstanding collections using MS Excel and MIS dashboards.
• Coordinate with internal departments (accounts, sales, and operations) to resolve
• client issues impacting payment timelines.
• Analyze payment trends and create strategies to minimize future delays.
• Ensure all communication with clients is polite, professional, and persuasive.
• Prepare daily and weekly MIS reports on outstanding dues, recovery status, and
• client interactions.
• Escalate critical cases and propose resolution strategies to management.
• Maintain accurate client data and collection records for audit and review purposes.

Key Skills & Requirements

• Bachelor’s degree in business administration, Commerce, or a related field.
• 4–6+ years of experience in client relations, receivables management, or collection
• handling (B2B preferred).
• Strong command of MS Excel (formulas, pivot tables, VLOOKUP, and MIS reporting).
• Excellent verbal and written communication skills, soft-spoken yet assertive.
• Proven ability to handle sensitive client interactions tactfully while achieving
• results.
• Strong negotiation, persuasion, and relationship-building abilities.
• Analytical thinker with a problem-solving approach and strong sense of ownership.
• Ability to work independently with accountability for collection outcomes.

Benefits

• Competitive salary up to ₹3,00,000 CTC
• Exposure to B2B client management and sales strategy

Job Type: Full-time

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid time off

Application Question(s):

• Mention Your Current CTC?
• Mention Your Notice Period?

Education:

• Bachelor's (Required)

Location:

• Kalamboli, Navi Mumbai, Maharashtra (Required)

Work Location: In person

Speak with the employer
+91 9137403544