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Regional Director - Professional Services

Regional Director - Professional Services

Skan

15 - 20 years

30 - 35 Lacs

hubli mangaluru mysuru bengaluru belgaum

Posted:7 hours ago| Platform:

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Skills Required

digital management consulting project management modeling payments delivery leadership program management microsoft azure transformation salesforce temenos story writing servicenow bfsi gcp saas delivery management paas t24 financial modelling aws

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Strategy & Leadership

Shape and execute the Professional Services strategy for key client portfolios, ensuring alignment with business and product objectives.
Translate client transformation goals into scalable, technology-enabled solutions leveraging Skan.ai s platform.
Act as a trusted advisor to client executives, driving thought leadership and longterm value realization.

2. Client Delivery & Engagement

Lead complex end-to-end delivery programs from discovery through implementation and adoption.
Drive measurable client outcomes focusing on process transformation, operational efficiency, and platform ROI.
Oversee delivery governance, project success metrics, and client satisfaction (CSAT, NPS).

3. Consulting Excellence

Bring structured problem-solving and change management rigor from consulting practice to every engagement.
Mentor delivery teams on hypothesis-driven analysis, executive communication, and stakeholder alignment.
Develop client playbooks, transformation frameworks, and best practices rooted in management consulting discipline.

4. Commercial & Financial Oversight

Support P&L accountability for assigned client portfolios, focusing on utilization, profitability, and renewal growth.
Partner with Sales and Product teams in solutioning, proposal development, and commercial structuring.
Contribute to developing scalable pricing and engagement models (fixed-price, time & material, outcome-based).

5. Team Leadership & Capability Building

Lead a team of engagement managers, consultants, and solution architects across multiple geographies.
Build domain expertise in BFSI transformation and platform modernization.
Foster a culture of consulting excellence, accountability, and customer success.
Drive continuous improvement in project controls, quality assurance, and risk management practices.

Qualifications & Experience

Education
Bachelor s degree in Engineering, Computer Science, or related field; MBA preferred (top-tier school desirable).
Experience
15-20 years total experience, with at least 5-8 years in management consulting (e.g., McKinsey, BCG, Bain, Deloitte) and 5+ years in technology or cloud delivery leadership.
Industry Expertise
BFSI transformation, digital banking, payments, or data modernization.
Platform Experience
Exposure to cloud ecosystems (AWS, Azure, GCP) or enterprise PaaS/SaaS platforms (ServiceNow, Salesforce, Temenos, Mambu).
Leadership Skills
Demonstrated ability to lead cross-functional delivery teams and manage executive stakeholder relationships.
Analytical Acumen
Strong problem-solving, storytelling, and financial modeling skills from consulting background.
Client Orientation
Proven track record managing CxO relationships and delivering transformation outcomes.

Key Performance Indicators (KPIs)

Client satisfaction (CSAT/NPS)
Time-to-value and platform adoption metrics
Portfolio profitability and utilization
Project delivery success rate
Repeat and upsell revenue
Employee engagement and retention

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