Quality Assurance Specialist

• A bachelor’s degree with a minimum of 8-9 years as QA Engineer with software testing experience that includes a minimum of 5-6 years of relevant experience in Salesforce Experience Cloud (including Community Cloud and Customer Portal, core cloud, integration between Salesforce clouds) testing
• Must have Strong analytical and communication skills
• Must have In-depth knowledge of the SDLC as well as various software testing methodologies
• Must have strong experience of Agile / JIRA or any test management tool
• Must have strong experience working with Client Stakeholders and coordinating with different functional teams
• Have experience in creating test strategies and test plan for the releases
• Must have had exposure and experience to different multi/local for the Software applications / projects worked on.
• Have exposure and experience in working with the automation tools (Selenium/TOSCA/Playwright) (Nice to have) on the test execution front
• Excellent written and oral communication

Testing Expertise/Mandatory Skills

• Work experience in the Salesforce Experience Cloud – Builder Sites, CRM features, CMS Basics, and ability to perform integrated tests with the allied/aligned applications.
• Designing and executing comprehensive test plans, functional, regression, performance and usability testing
• Ability to identify and document defects clearly and effectively
• Excellent Understanding and exposure to the Agile methodologies to perform QA Lead role within scrum team.
• Exposure to various automated testing frameworks/ setup
• Identify risks involved in the team and highlight it to stakeholders well ahead
• Have lead role played for 4+ years for Salesforce implementation project with cross functional team coordination and managing QA team size of 3-4 QA

Responsibilities

• Responsible for developing the Test Plan, Use case, Test strategy and Test Cases
• Identifying and developing the functional, regression, usability, performance and cross browser testing compatibility.
• Own the QA leg and be responsible for the requirements/ defects sign off till closure.
• Sign off the test case developed for the requirements provided across different test environments.
• Coordinate with business and Client stakeholders -provide relevant updates and clarify the queries with cross functional teams
• Executing the test cases and log defects for the uncovered issues with detailed documentation containing the test data, pre-requisite and test evidence.
• Monitor the test coverage – automation and manual from time to time and plan optimization accordingly.
• Prepare the test-related documentation to plan the working process and metrics (Daily / Weekly and project health reports on a timely basis)
• Work Collaboratively with the BA team to understand the requirement queries and convert them to effective test cases and test strategies
• Work with developers to make resolutions and progress through the bug life cycle