Job
Description
Quality Analyst - AR Follow-up - Physician Revenue Cycle Management Services
Location: All shifts work onsite in our Mysore , India office located at: 1st Floor, 5669, Wekreate Space Doddamane, General Thimmaiah Road, Mysuru, Karnataka, 570017
Hours: Monday - Friday from 5:30 pm - 2:30 am, IST
Status: Full-time
Find out more about our culture at : https://strivanthealth.com/careers/
Strivant Health is a fast-growing Medical Billing/Revenue Cycle Management company. We partner with physician practices to improve revenue cycle operations by optimizing people, processes, and technology. We provide Coding, Medical Billing, AR Follow-up Collections, Call Centers, Cash Applications, Patient Access, Authorizations, Credentialing, and Analytics designed to maximize our provider clients’ revenue. This allows our client providers to stay focused on the practice of medicine rather than the business of medicine. We have worked with over 10,000 providers representing 32+ specialties and over 30+ technology platforms in our 20+ years of business.
Quality Analyst AR Follow-up - Position Summary
At Strivant Health, we take pride in delivering exceptional accuracy and efficiency in physician revenue cycle management. As an Quality Analyst - Accounts Receivable Follow-up, you will play a vital role in ensuring financial success for our clients by driving efficient claims resolution, mentoring team members, and proactively identifying solutions to billing challenges. This position is more than just follow-ups and collections—it’s about providing quality checks and guidance to a team, optimizing processes, and making a real difference in the financial health of our clients. This role provides coaching to AR staff, collaborates across departments to resolve discrepancies, and supports training, reporting, and process improvements. The analyst also manages desk inventory, assists with special projects. Your work will ensure smoother operations, fewer denials, and a stronger bottom line for our healthcare partners. If you have a keen eye for detail, love solving problems, and enjoy mentoring in a fast-paced, high-volume environment, this is the perfect opportunity for you!
What You’ll Do – Your Impact Matters
Audit physician AR claims submissions for accuracy, completeness, and payer compliance.
Track AR quality metrics and identify recurring issues
Create and maintain audit tools and QA documentation.
Provide feedback and coaching to improve staff accuracy.
Collaborate with billing, coding, and management teams to resolve discrepancies.
Work hands-on with insurance follow-ups, including phone calls and payer portal interactions.
Pull reports from medical billing systems and analyze trends to identify and resolve high-volume or high-dollar claims issues.
Assist with reporting and analytics to track team productivity and identify areas for improvement.
Collaborate with leadership to enhance processes and improve collections.
Step in as needed to support backlog management and high-priority accounts.
What You Bring to the Table
A bachelor’s degree, ideally in healthcare-related or financial-related education programs.
3+ years of experience in physician collections, denials management, and appeals.
Previous quality analyst, training or mentoring a team of accounts receivable revenue cycle professionals required.
Proficient English reading, writing, and verbal skills.
Excellent communication skills—able to coach with empathy and directness
Familiarity with CPT, ICD-9/10, and HCPCS codes and insurance regulations.
Experience working with medical billing systems and reporting tools.
Proficiency in Microsoft Office (Excel, Word, Outlook, Teams).
Strong analytical skills with the ability to recognize trends, generate and analyze reports from medical billing systems, and provide data-driven solutions.
Experience working with 20 or more team members is a plus!
Why Join Us?
Make a Real Impact – Your work directly influences cash flow and financial health for healthcare providers.
A Culture of Excellence – We value accuracy, innovation, and teamwork.
A Supportive Team – Work with like-minded professionals who understand the complexities of revenue cycle management.
Opportunities to drive change and improve processes for greater efficiency.
Find out more about our culture at : https://strivanthealth.com/careers/
We are looking forward to reviewing your resume!
