Project Manager

Role and function

A Project Manager is responsible for leading professional services engagements in Data-AI and/or Cloud Services-Azure, AWS and/or Digital Workplace (M365). Project Managers need to ensure assigned projects meet scope, schedule, milestones, budget and quality expectations, through planning, controlling and managing projects as per the SoftwareONE Project Delivery Framework and the regional delivery methodology alongside any other processes, procedures and guidelines established by the Local Country/Region. The Project Manager will understand the requirements, from the Account Manager and BDEs and lead and manage the project team (which may consist of Solution Architect and Technical Consultants). In addition, the Project Manager is responsible for managing corporate, customer and third-party vendor efforts to plan and implement SoftwareONE solutions as well as governing the financials and profit margin of the engagement for SoftwareONE.

Core Accountabilities

• Responsible for planning, organizing, managing, and controlling projects as well as communication on all aspects of the assigned project within the scope, time, cost and quality thresholds set
• Responsible for leading and supporting the project team to ensure successful delivery and closure of the assigned project
• Facilitates the development of the project artefacts and other documentation in collaboration with the project team
• Facilitates regular project team meetings to review risks & issues and monitor project health and progress
• Create regular Project Status Reports and distribute them to external and internal stakeholders
• Manage and control costs to drive financially healthy projects.
• Track the project profit margin by governing planned vs. actual efforts.
• Provide training to others and assist them with their professional development
• Responsible for managing corporate, customer and third-party vendor efforts to plan and implement SoftwareONE solutions.
• Guarantee the performance of the teams, with quality and opportunity before the clients, and ensure that the guidelines of both the client's and the organization's frameworks are met.
• Responsible for directly managing multiple projects across different service lines targeting more than 70% productive utilization on customer facing projects
• Manages first level to mid-level client delivery relationships and resolve conflicts
• Ensures team members support knowledge sharing and leverage the learnings from other projects
• Track and manage project activities such as Schedule Management, Cost Management, Risk & Issues Management, Meeting Management and Change Management using standard templates provided by Global PMO
• Raise change requests proactively, external and internal as applicable and ensure governance around planned vs. actual variance w.r.t schedule, effort, cost, etc.
• Support project reporting activities on various tools as per the guidelines and complete all administrative tasks as needed
• Log 40hrs of time every week in SwoDP tool ( SoftwareONE Delivery Platform)
• Follow all guidelines w.r.t SwoDP tool including governing (approve or reject) project related time entries and expenses on weekly basis, and proactively before the monthly cut-off timelines
• Complete revenue recognition activity (Month End Closing) for all assigned project on the specific date as per the guidelines
• Set and ensure achievement of bi-annual goals w.r.t Performance, Development and Organization

Skills Requirement

• Understands and has practiced PMP, PMI or Prince2 based project methodologies
• Well versed in creating Project Plans using Microsoft Project Professional (MPP)
• Experience in using tools such as ServiceNow, Jira, Confluence, Planner, Smartsheet and/or other project governance tools
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Experience working in a consulting environment
• Structured, organized, proactive, disciplined, and methodical in completing every action
• Implemented projects based on Data-AI and/or Cloud technologies namely, Azure or AWS and/or M365

Relevant Experience

• Total experience not more than 10 years, preferably from a large service organization (ability to manage internal as well as external resources with a team size of atleast 7) implementing complex IT solutions
• 5-7 years experience in core Project Management role and holding a PMP/Prince 2 Practitioner certification.
• Implemented projects in Data-AI and/or cloud computing technologies or cloud services viz. Azure or AWS.
• Candidates with technical certifications preferred- AWS Certified AI Practitioner, AWS cloud practitioner Microsoft Azure Fundamentals, M365 Fundamentals, Security, Compliance and Identity Fundamentals, AWS Certified Solutions Architect – Associate, etc
• Candidates should have created detailed project plans in MPP and tracked the progress of the project by updating the project plan in MPP on a regular basis