Job Summary
We need an exceptional Program Manager with strong technology focus who is passionate about exceeding customer expectations and managing the lifecycle of multiple cross-functional programs. We are looking for individuals that are excited to learn new and rapidly innovating technologies, embrace processes, and have an eye for detail. Experience in any of the three global cloud marketplace leaders, AWS, Azure, and Google would be ideal.This position requires a self-starter with a unique blend of program management, hands-on technical delivery who embraces operational excellence, with experience in cloud products and/or large-scale SaaS, subscription-based selling.Marketplaces offered by AWS, Azure and Google are revolutionizing discovery, procurement, and fulfillment of digital software and services. This enables customers to innovate faster, by simplifying and accelerating historically slow processes. We are making it easy to rapidly move customer workloads into these platforms leveraging NetApp’s Cloud products. For some of our customers, it is their first foray into the world of Cloud, and we want it to be a painless experience.Job RequirementsWhat does it take to be a Program Manager in Cloud Business Operations at NetApp?
- While we expect all team members in Business Operations to wear several hats, one of your primary responsibilities will be to own oversight of the three major marketplaces and help build and scale NetApp’s offerings within.
- Specific to the marketplaces, you will own access controls, compliance, integration and private offer management and you will focus on program prioritization, simplification, and cross-team coordination to accelerate innovation and speed delivery to our NetApp sellers and partners.
- In addition to marketplace responsibilities, you will be helping with other Cloud projects or programs as they arise. These projects can span multiple disciplines and could involve working within our product organization, finance, procurement, etc.
Education
- Bachelor's degree in Computer Science, Engineering or equivalent.
- 5+ years of experience managing cross-functional projects.
Experience Required
- Experience defining programs and implementing them across a team focused on delivering projects that meet rapidly evolving business needs, including re-evaluating current processes and making recommendations for efficiencies.
- Experience with cloud and subscription selling and management would be beneficial but not a requirement.
- Collaborative personality; comfortable working across many functions and teams including product management and sales.
- Proactive, clear and concise communicator.
- Comfort with maintaining policies and setting expectations appropriately with those requesting changes to products other offers within the marketplaces.
- Enjoys working autonomously and with limited direction, but able to identify and manage escalations to senior team members as required.
- Ability to think clearly, analyze quantitatively, problem-solve, scope business requirements manage risks appropriately and effectively.
- Entrepreneurial spirit with record of accomplishment for delivering results in fast-moving environments.
- Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position.
- Exposure and an understanding of any of the three major marketplace is highly desirable (AWS, Azure, Google).
IC - Typically requires a minimum of 5 years of related experience. Mgr & ExecAt NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.If you want to help us build knowledge and solve big problems, let's talk.
