Program Manager

Program Manager

Our Client:

Job Title: Program Manager

Education: B.Tech

Experience: 10+ Years

Location: Chennai

About the Role:

Roles & Responsibilities:

• Develop and maintain healthy relationships with critical customer contacts.
• Understand customers’ business challenges and support them through the company's offerings.
• Help customers adopt the offerings of the company and be the customer advocate.
• Create value for customers by ensuring they clearly define business outcomes and then build a “success plan” with the appropriately identified objectives, stakeholders, milestones, risks and metrics needed to achieve them.
• Maintain a data driven approach to problem solving, client engagement and technical project delivery.
• Stay informed with market perspective and client’s feedback to contribute in defining the product roadmap.
• Engage with stakeholders in the client organization to produce research outcomes and impact metrics.
• Develop and steer brand building activities using client stories to strengthen the company’s position in the market.

Requirements:

• Good experience and understanding of the healthcare market, preferably with TPAs.
• 10+ years of experience in Program Management.
• Proven track record of working with government institutions or implementing government-led initiatives.
• Experience in IT and tech product implementation and delivery.
• Excellent customer handling skills.
• Strong communication skills in English and Tamil.
• Strong analytical, project management and problem-solving skills, with high attention to detail.
• Excellent in interacting and handling different stakeholders.
• Very high level of drive, business ownership & business orientation.

About Hireginie: