Program Manager - CSR

• Duration : 18 months

• Daily Shift: General shift

• Work type: WFO

Job Description

Program Manager - Skills for jobs; Program Monitoring & Evaluation

Location: Delhi

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The Program Manager will work cross-company to strengthen the skills for employability strategy for India, drive program implementation, and leverage relevant assets from across the company to help advance our work. The Program Manager will also work to develop and implement efforts to build capacities of our nonprofits to deliver impactful skills for employability programs which are strongly connected to government’s mission and our global strategy. The Program Manager will be responsible for curation and development of resources, skills content, and curricula for our nonprofit partners. The Program Manager will also support the Philanthropies-CSR Director on efforts to partner with our strategic customers, government institutions or organizations and partners to propel career pathways for the program beneficiaries and develop partnerships to advocate for change.

In this role, the program manager will also take up or support the Philanthropies Director with the monitoring & evaluation (M&E) efforts for the critical initiatives. Under this, the Program Manager will work with internal & external stakeholders, create framework for M&E, conduct field visits, interact/interview beneficiaries & stakeholders, conduct desk review, conduct regular rhythm of business with the NGOs / Not-for profit partners for M&E. The program manager will adopt to the best practice or globally accepted practice for M&E for the identified projects.

The ideal candidate should possess deep knowledge of the future skills development, IR 4.0 skills development domain in India especially in the context of technology sector. The candidate should have worked on M&E of the programs.

Responsibilities

• Program Management

• Carry out RfP process for right partner selection. Design & curate the skills for jobs initiative in consultation with NGO/Not-for Profit partners

• execution of future skills / IR 4.0 skilling program of any CSR organization esp. the CSR/philanthropic investments in digital skills for jobs.

• Develop and execute strategies & programs. Create sustainable program / program mechanisms. Work with partner for partnerships to drive greater participation of marginalized communities of young people especially young girls and women, persons with disabilities for careers in new and emerging technologies like Cloud and AI, cyber security, AI Fluency, productivity tools, green & sustainability skill.

• Use data and research to develop or support the workforce development initiatives for Philanthropies.

• Partnership & Stakeholder Management: Foster active partnerships with relevant central and state level departments and stakeholders for Philanthropies initiatives.

• Support Director Philanthropies to help strengthen alignment and partnerships with key industry bodies contributing to the overall advocacy charter including implementing round tables.

Monitoring & Evaluation (M&E) and support Impact Assessment to the independent agency

• (Co)design the M&E framework and Conduct M&E for key partnerships/ programs.

• Develop program Log Frame.

• Integrate M&E framework in program design for efficient programmatic impact assessment. Collaborate with an external agency for impact assessment and necessary disclosures to MCA.

• Capacity building on NGOs/NFPs on M&E and Impact Assessment.

• Reporting and documentation on M&E and Impact Assessment to the CSR council

• Establish feedback mechanism with implementing partners during M&E and post impact assessment exercise is over.

• Design Social Return on Investment (SROI) studies using Theory of Change model and support in SROI study for pre-determined project(s).

Reporting and Documentation

• Prepare documents, memos, and necessary reports for internal and external stakeholders.

• Support finance and legal team towards creating reports for disclosure requirement to MCA.

• Support in preparing the Annual Action Plan and furnish CSR Forms as per MCA requirements.

• Support Philanthropies team with documentation and reporting for CSR council and relevant stakeholders

Capacity building of NGOs / NFPs

• Equip NGOs with processes related to impact assessment, M&E, SROI measurement.

• Knowledge sharing/ capacity building of NGOs on Log-frame, KPI setting, M&E and Impact Assessment framework and SROI studies.

• Transparency, traceability and agility on fund utilization, outcome, and impact; reporting and disclosure support to Philanthropies team.

Qualifications

• 6-8 years of experience in workforce development field, especially in corporate settings. Experience on M&E, creating M&E framework and on-the-field deployment of M&E work

• Master of Social Work or Masters degree in Rural Development or Masters degree in Arts with the relevant work experience in CSR and Social Developmental sector

• Demonstrated experience of strategy development and leading execution of large skilling project especially around skilling for IT-ITES sector.

• Good understanding of GoI’s skills work and developments led by MSDE, MOLE, AICTE, etc.

• Knowledge of technologies tech use and learning needs of nonprofits.

• Demonstrated experience managing relationships that include a diverse group of people representative of the public and private sectors, community-based organizations, nonprofit and civic leadership as well as program beneficiaries.

• Strong interpersonal skills, experience working with multiple stakeholder groups, and an ability to maintain relationships and collaborate across programs.

• Strong program and partnership management skills and experience.

• Passionate about making a strong contribution to nonprofits and the social impact sector

• Strong communication skills