Program Manager

Functional Expertise

• Product Management:

  Oversee the entire lifecycle of our POS products, from procurement and inventory management to distribution and after-sales support.

• Insights:

  across multiple business metrics leading to an eventual impact on Revenue

• Manage Calling Campaigns and Performance:

  Oversee calling campaigns to ensure maximum efficiency and performance in acquiring and retaining merchants.

• Cost Optimization of POS Business:

  Identify and implement cost optimization measures across all aspects of the Speaker business, including SIM charges, logistics partner selection, and device procurement.

• Sales Support:

  Collaborate with the sales and marketing teams to provide product expertise, support sales initiatives, and address customer inquiries and issues related to speaker products.

• Merchant Acquisition:

  Facilitate new merchant onboarding led by speaker first strategy, specifically targeting competitors' merchants.

• Data Analysis:

  Analyze sales data, market trends, and customer feedback to identify areas for improvement and inform strategic decision-making related to speaker product offerings.

Interaction

• Coordinate between Sales, Ops, Tech, Product, Data science, Legal, Marketing, MX and Finance team for day-to-day operations and streamline processes.

Problem Solving

• Work with the relevant stakeholders within Ops, Finance, Data Science, Product, Sales, and Marketing for effective business delivery
• Build Capability and drive the MIS and operations effectively.
• Develop and implement strategies to ensure BharatPe’s growth and profit