2635 Production Support Jobs - Page 26

Oracle Product Lifecycle Management: Service Engineer- QA We are seeking a skilled professional to manage our Oracle Product Lifecycle Management module. Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data Hub (PDH) Hand-on experience with Oracle Fusion product life cycle configurations, and customization management and support Perform API integration testing, configuring Oracle PDH application components Deliver post-production support/hypercare service Create custom reports using Oracle tools Perform Root cause analysis on recurring issues Execute Agile data migration processes Conduct quarterly configuration and patch validations/testing Analyse and prioritize support requests involving Oracle Fusion product life cycle configurations and customizations issues Perform initial assessment and customization component failures Coordinate post-production support/Hypercare requests Triage issues related to custom reports using oracle tools Manage incidents tickets for Agile data migration challenges Track and prioritize quarterly configuration and patch validations/testing requests Requirements: 5+ experience with Oracle Cloud PLM solutions Strong understanding of product lifecycle management principles Proficiency in Oracle PDH application configurations 5+yrs of relevant exp on Support or implementation projects. Manual Testing experience & have written test cases. Good Communication for an Individual contributor role. Location of Work Bangalore, Kodathi office. Knowledge of API integration and testing methodologies (patch testing) Experience with custom reports development using oracle tools Background in Agile data migration techniques Ability to validate and test system configuration and patches Excellent troubleshooting and problem-solving skills Strong communication abilities with both technical and business stakeholders

Oracle Revenue Management Production Support Service Engineer Position Overview We are seeking a skilled Service Engineer to provide comprehensive production support for Oracle Revenue Management, Receivables, and Intercompany processes. This role requires both financial accounting expertise and technical troubleshooting capabilities to ensure revenue recognition compliance and seamless system operations. Key Responsibilities Revenue Recognition & Compliance Support ASC 606/IFRS 15 revenue recognition principles in production systems Troubleshoot and maintain Revenue Contracts, Performance Obligations, and Standalone Selling Price (SSP) calculations Resolve issues with Revenue Deferrals, Revenue Allocations, and Adjustments Ensure revenue compliance through Multi-Currency and Multi-GAAP Reporting Assist with Deferred Revenue and Unbilled Revenue Accruals processing Receive, analyze, and prioritize related support tickets Provide timely solutions to users Document resolution steps and knowledge base articles Support system upgrades and patches Monitor system performances and recommend improvements Receivables & Invoicing Support Troubleshoot Customer Invoicing, Credit Memos, and Adjustments Support AutoInvoice for importing transactions from external systems Resolve issues with Receipts Processing (Manual & Automatic), Lockbox, and Payment Matching Maintain Collections, Aging Reports, and Dunning Processes Ensure accurate Tax Calculation on AR Transactions, including integration with Vertex or Oracle Tax Intercompany Process Support Maintain Intercompany Revenue Recognition and Transfer Pricing Rules Support Intercompany Invoicing between business units using Oracle Cloud Intercompany Ensure Intercompany Netting of payables and receivables using Oracle Cloud Payables (AP) and Oracle Cloud Receivables (AR) Troubleshoot Intercompany Balancing Rules and Eliminations for accurate financial reporting Accounting & Period Close Support Reconcile AR Subledger with General Ledger (GL) Support period-end revenue recognition and receivables close processes Validate revenue and intercompany accounting follows IFRS, GAAP, and tax requirements Technical Support Write and debug SQL queries for revenue contracts, AR transactions, intercompany transactions, and payment applications Troubleshoot AutoInvoice errors, revenue allocations, and discrepancies in accounting entries Support Revenue Management integrations with Supply Chain Financial Orchestration, Order Management, Projects, Contracts, and Intercompany Debug Receivables and Payables integrations with Billing Tax Engines, and Oracle Cloud Intercompany Work with REST/SOAP APIs for importing revenue contracts, invoices, intercompany transactions, and payments Support FBDI/ADFdi to load bulk revenue, AR, and intercompany transactions Identify and resolve slow AutoAccounting, Intercompany Processing, and Revenue Recognition Jobs Optimize large transaction processing for high-volume intercompany environments Compliance, Audit & Reporting Support tax audits on revenue transactions, intercompany transactions, and customer payments Assist with SOX Audits, ensuring approvals, controls, and documentation are maintained Prepare Revenue Recognition Reports, Deferred Revenue Reports, Intercompany Netting Reports, and Receivables Aging Reports Operational Support Utilize Oracle Support (MOS - My Oracle Support) Create and manage Service Requests (SRs) for revenue, intercompany, and AR-related issues Access Oracle Knowledge Base, Release Notes, and Patches regularly Test and coordinate testing for quarterly Oracle Cloud updates Validate changes in Revenue Recognition Rules, Intercompany Rules, SSP, and AutoInvoice configurations before deployment Assist finance, accounting, and tax teams with revenue, intercompany, and AR-related queries Document SOPs for Revenue Processing, Intercompany Netting, Invoice Adjustments, and Collections handling Required Qualifications Strong understanding of ASC 606/IFRS 15 revenue recognition principles 5+ Experience with Oracle Cloud Revenue Management, Receivables, and Intercompany modules Knowledge of AutoInvoice, Payment Processing, and Collections functionality Proficiency in SQL and data analysis for troubleshooting financial issues Experience with FBDI/ADFdi for data imports and updates - Understanding of period close processes for revenue and receivables Familiarity with SOX compliance requirements for revenue processes Experience troubleshooting integrations between financial modules Strong problem-solving skills for complex accounting issues Ability to document technical solutions and support end-users effectively This position requires a blend of revenue recognition expertise and technical troubleshooting skills to maintain critical financial systems and ensure compliance with accounting standards.

Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software development team, internal users. Required Candidate profile Advanced knowledge of front-end and back-end programming languages, such as C++, Javascript, Python, and Ruby. Ability to manage code migration, document configuration changes, and monitor performance Perks and benefits Flexible Work Arrangements.

Sr Associate IS Analyst - DocuBridge in this role will play a key role in implementation and lifecycle management of structured regulatory submission solutions, with a main focus on Lorenz DocuBridge. This role demands strong technical expertise, hands-on experience with Lorenz DocuBridge, and the ability to assist in managing multi-functional partner relationships across business, IT, and vendor teams. The candidate will collaborate with internal Regulatory Affairs team members and vendor partners to ensure accurate interpretation of requirements, delivery of compliant submissions, and successful deployment of the solution. The role includes assisting in validation testing, user grievance resolution, and overall user experience optimization. Timely submission is critical, and the candidate must support the project to closure within set timelines and quality standards. Assist in the implementation and system ownership of Lorenz DocuBridge Suite, ensuring the solution meets both global and regional regulatory requirements (e. g. , eCTD & NeeS). Collaborate with multi-functional partners including Regulatory Affairs, Quality Assurance, IT Security, and vendor teams to gather detailed business requirements and translate them into scalable, compliant technical solutions. Support the team in defining and managing project plans, timelines, resource allocation, and key landmarks to ensure end-to-end project execution - from system assessment, procurement, configuration, validation, launch, to post-production support. Assist in driving validation and compliance readiness by overseeing the development of validation plans, IQ/OQ/PQ protocols, and related documentation as per GXP, 21 CFR Part 11guidelines. Ensure regulatory submission readiness by enabling structured document authoring workflows, lifecycle management, and integration with content sources such as Regulatory Veeva RIM. Oversee user access controls, role-based privileges, and audit trail configurations to ensure system integrity and security are maintained. Support the change control process for the submission system by aligning with ITIL standards and ensuring traceability for all updates, patches, and configuration changes. Support team to Develop training materials and conduct hands-on user training to onboard regulatory users and business owners, ensuring effective adoption of the system. Monitor production performance and work with business team and vender partner to solve issues, ensuring timely resolution of incidents with minimal impact on business continuity. Lead continuous improvement initiatives to enhance system usability, performance, and regulatory compliance alignment. Track KPIs and provide regular status updates to leadership on system performance, user adoption, and project level challenges and risks. Contribute to technology roadmap planning by finding opportunities for tool upgrades, integration with newer modules (e. g. , Lorenz eValidator, ), and regulatory intelligence platforms. Act as the SME for structured submissions and represent the function during audits, inspections, and regulatory reviews. Demonstrate adaptability to agile methodology, ensuring flexibility and responsiveness to changing project requirements. Manage and lead teams effectively, fostering collaboration and productivity. Use Jira and ServiceNow for project tracking, issue resolution, and service management. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is someone with these qualifications. Basic Qualifications: Masters degree / Bachelors degree and 5 to 9 years of relevant experience Must-Have Skills: Demonstrate a deep understanding of pharma industry regulations and compliance requirements for, including FDA and EUCTR. Have good knowledge of submission publishing systems like Lorenz s docuBridge application and Regulatory Veeva RIM. Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation and fostering the development of talent. Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment. Experience in applying technology standard process methodologies such as Scaled Agile (SAFe) and ITIL. Exceptional collaboration, communication, must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment. Possess strong knowledge of information systems and network technologies. Good-to-Have Skills: Familiarity with relational databases (such as MySQL, SQL server, PostgreSQL etc. ) Proficiency in programming languages such as Python, JavaScript or other programming languages Outstanding written and verbal communication skills, and ability to translate technical concepts for non-technical audiences. Experience with ETL Tools (Informatica, Databricks). Experience with API integrations such as MuleSoft. Solid understanding & Proficiency in writing SQL queries. Hands on experience on reporting tools such as Tableau, Spotfire & Power BI. Professional Certifications: Veeva Vault Platform Administrator or Equivalent Vault Certification (Mandatory) SAFe for Teams (Preferred) Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. Team-oriented, with a focus on achieving team goals. Strong presentation and public speaking skills. Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

Associate Systems Analyst - DocuBridge in this role will play a key role in implementation and lifecycle management of structured regulatory submission solutions, with a main focus on Lorenz DocuBridge. This role demands, hands-on experience with Lorenz DocuBridge, and the ability to assist in collaborating with multi-functional partner relationships across business, IT, and vendor teams. The candidate will collaborate with internal Regulatory Affairs stakeholders and vendor partners to ensure accurate interpretation of requirements. The role includes assisting in validation testing, user grievance resolution, and overall user experience optimization. Timely submission is critical, and the candidate must support the project to closure within set timelines and quality standards. Assist in the implementation, operations and validation testing of Lorenz DocuBridge Suite, ensuring the solution meets both global and regional regulatory requirements (e. g. , eCTD & NeeS). Collaborate with multi-functional partners including Regulatory Affairs, Quality Assurance, IT Security, and vendor teams to gather detailed business requirements and translate them into scalable, compliant technical solutions. Support the team in defining and managing project plans, timelines, resource allocation, and key landmarks to ensure end-to-end project execution - from system assessment, procurement, configuration, validation, launch, to post-production support. Assist in driving validation and compliance readiness by developing validation plans, IQ/OQ/PQ protocols, and related documentation as per GXP, 21 CFR Part 11guidelines. Ensure regulatory submission readiness by enabling structured document authoring workflows, lifecycle management, and integration with content sources such as Regulatory Veeva RIM. Work on user access controls, role-based privileges, and audit trail configurations to ensure system integrity and security are maintained. Support the change control process for the submission system by aligning with ITIL standards and ensuring traceability for all updates, patches, and configuration changes. Support team to Develop training materials and conduct hands-on user training to onboard regulatory users and business owners, ensuring effective adoption of the system. Monitor production performance and work with business team and vender partner to solve issues, ensuring timely resolution of incidents with minimal impact on business continuity. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is someone with these qualifications. Basic Qualifications: Bachelor s degree and 2 to 6 years of relevant experience Must-Have Skills: Must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment. Experience in applying technology standard process methodologies such as Scaled Agile (SAFe) and ITIL. Exceptional collaboration, communication, must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment. Possess strong knowledge of information systems and network technologies. Experience on working with Submission tools. Experience in Systems Development Life Cycle (SDLC), including requirements gathering, design, data analysis, testing, and change control Good-to-Have Skills: Experienced in relational database (e. g. Oracle, PostgreSQL) and writing SQL Knowledge of one or more general programming languages, including but not limited to: Java or Python Knowledge of API integrations such as MuleSoft & Databricks Experience working in cloud services such as AWS Experience or demonstrable understanding of Computer Systems Validation including FDA 21 CFR Part 11 and GxP Compliance Knowledgeable of new technologies for Machine Learning and Natural Language Processing (NLP) and Natural Generation Language (NLG) Professional Certifications: SAFe for Teams certification (preferred) Soft Skills: Excellent analytical and problem-solving skills with a good attention to detail Ability to deal with ambiguity and work effectively with global, virtual teams High degree of initiative and self-motivation Ability to influence and hold team members accountable to commitments Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere to SLA s/KPI s/OLA s Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner Lead and ensure project is in compliance with Software Quality Processes and within timelines Review functional and technical specification documents Serve as the single point of contact for the team to the project stakeholders Promote team work, motivate, mentor and develop subordinates Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix

Be an integral part of an agile team thats constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorgan Chase within the Commercial and Investment Banks Equities Tech Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications. Job responsibilities Lead and contribute to the development of server-side applications using Java and Spring. Design and develop scalable architectures, ensuring performance efficiency. Implement messaging frameworks, with a preference for Kafka. Develop and execute automated testing strategies, including end-to-end testing. Collaborate effectively within an agile team setting and communicate with key stakeholders. Provide DevOps production support to ensure application stability and address business queries. Mentor junior developers and drive design and code review sessions. Add to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Strong hands-on experience with Java and Spring server-side development. Proficiency with NoSql databases such as Cassandra Expertise in designing scalable architectures and developing performance-efficient applications. Experience with messaging frameworks, particularly ActiveMQ, Tibco. Proficiency in automated testing, including end-to-end processes. Excellent teamwork and communication skills. Ability to provide DevOps support and mentor junior team members. Capability to lead design and code review sessions. In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Preferred qualifications, capabilities, and skills Experience with AWS and cloud services. Good Understanding UI development using React JS/. Net Familiarity with container technologies. Understanding of DevOps practices, including CI/CD. Knowledge of SRE concepts, such as monitoring and log tracing. Be an integral part of an agile team thats constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorgan Chase within the Commercial and Investment Banks Equities Tech Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications. Job responsibilities Lead and contribute to the development of server-side applications using Java and Spring. Design and develop scalable architectures, ensuring performance efficiency. Implement messaging frameworks, with a preference for Kafka. Develop and execute automated testing strategies, including end-to-end testing. Collaborate effectively within an agile team setting and communicate with key stakeholders. Provide DevOps production support to ensure application stability and address business queries. Mentor junior developers and drive design and code review sessions. Add to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Strong hands-on experience with Java and Spring server-side development. Proficiency with NoSql databases such as Cassandra Expertise in designing scalable architectures and developing performance-efficient applications. Experience with messaging frameworks, particularly ActiveMQ, Tibco. Proficiency in automated testing, including end-to-end processes. Excellent teamwork and communication skills. Ability to provide DevOps support and mentor junior team members. Capability to lead design and code review sessions. In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Preferred qualifications, capabilities, and skills Experience with AWS and cloud services. Good Understanding UI development using React JS/. Net Familiarity with container technologies. Understanding of DevOps practices, including CI/CD. Knowledge of SRE concepts, such as monitoring and log tracing.

Key Areas of Responsibilities End to end delivery of software changes, from requirement inception to production rollout. Rotation to perform production support tasks, including but not limited to listed below. Monitoring production environment and act on production incidents Work on Service Request Fulfillment, Incident Management, Problem Management and Change Management. Manage weekend events like software releases, BCP testing, exchange rehearsal etc. Status reporting on Health Checks, Changes, Incidents, Capacity and Performance. Documentation of Application Knowledgebase, Process. Make monitoring tool changes aligned with changing requirements or gaps observed/reported. Proactively highlight risk any observed and suggest ways to mitigate impact. Suggest new ideas for Automation and be able to implement automation ideas. Requirements Computer Science or equivalent degree 5 to 9 years Support experience in an Investment Banking or Financial Domain [Must Have] Be proficient in atleast one of these common programming languages: Java, C#, C++, Typescript, Python, Shell scripting, PowerShell [Must Have] Strong in SQL, Linux, Scripting using Bash / Ksh. [Must Have] Familiar with DevOps stacks like Git, Bamboo, Jenkins, Docker, Kubernetes. Strong understanding in entire software lifecycle, from development to production support 5+ years of experience in managing multiple applications which include in-house developed or vendor based applications. Strong problem-solving and analytical skills. Strong desire to learn new technologies and equities trading workflow. Open-minded to adopt and propose best practice.

This is a unique technology lead role providing a platform to lead the end-to-end project deliveries from a technical perspective which involves hands-on coding, building world class architectural solutions and walking on a road full of challenges. Asset Distribution Engine team works on the latest technologies, frameworks and tooling which provides a great opportunity to learn and grow on the job. You will be responsible for working on a module for software delivery Accountable for preparing the technical delivery plan and ensuring the timelines are met Implementation (Coding) of assigned modules/tasks, building reusable code bases and providing technical guidance to the team members Liaising with product owners, BAs and developers for clarity on stories, acceptance criteria and testing scope Working closely with architecture team to build solutions that appropriately address business needs and timelines having futuristic thought process and embedded design thinking Working with different stakeholders from different locations ensuring delivery is at focus Requirements Bachelors or Master Degree in relevant stream A minimum of 6 years IT software Development experience Strong knowledge and hands on experience on Java 8 or above, SpringBoot, JUnits, Maven and SQL Extensive hands on experience on APIs and Web/micro Services (REST, SOAP) Hands on experience on React JS, Node JS, HTML5 and advanced CSS API Contract Design (RAML/Swagger) and design thinking Good knowledge in API integration, Service-oriented architecture and development Databases (relational, non-relational) ideally Oracle/ Mongo Experience on cloud platforms (PCF/AWS/GCP/Azure), Knowledge on GCP/IKP is a plus Tooling - Hands on experience on Sonar, Checkmarx, Jenkins, GitHub etc Experience working in Agile, DevOps using JIRA/Confluence, Splunk, AppDynamics, CI/CD automation Excellent interpersonal and communication skills as he/she has to work in global environments The successful candidate will also meet the following requirements: (Good to have Requirements) Be an approachable and supportive team member with a collaborative attitude within a demanding environment Have an attitude for continuous learning Constantly work towards improving technical / platform knowledge of the team Be flexible under pressure and a team player & a delivery oriented person

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer In this role, you will: Performing day to day engineering based in Pune and leading the engineering delivery activities which involves the co-ordination between various internal and external engineering and architecture teams. Responsible for driving the technology delivery agenda, you will have the opportunity to showcase your skills at leading the strategy and execution of a critical technology capabilities and features in a highly complex organization. Helping to drive a strategic product for one of the biggest banks in the world and the chance to really change the way customers not only on board to HSBC but interact with the bank on a day-to-day basis. This is a role for F24 Feedzai Integration Team which is a best-in-class transaction fraud detection/monitoring application for HSBC. Working on projects in the UK, Asia, Middle East, Europe, and Americas, current install base is for 25+ countries. Role location is in India, but team is geographically dispersed with other team members in India, UK, US and regional teams located in ASP. Overall department has moved to Agile/POD organization, this specific role is part of F24 Feedzai Integration POD. Engineering/integration POD supporting architecture and design, future state integrations, leading development, improving processes to support aggressive business plans. Responsible for delivering the business requirements with quality deliverables and adhering to various HSBC processes. Requirements To be successful in this role, you should meet the following requirements: Strong technical and problem-solving skills Should have experience in design and development of medium to high complex problems Strong handson Knowledge of JAVA and SpringBoot Framework and should be able to work agnostic to technologies Experience in APIs and Microservices is needed Exposure to authentication methodologies supported by RestAPI such as OAuth, DSP. Exposure to external cloud platform and migrating in house applications to cloud is a plus Experience working in Agile/Devops teams and way of working Collaborative, team focused (willing to share information) with ability to work with others (other POD members, other PODS, ITID teams, project managers, etc). Articulate, excellent communication, organizational, and interpersonal skill. Relevant fraud Subject Matter Expert system knowledge (SAS EFM, Feedzai, etc), relevant banking systems (cards, core banking, account opening, etc) experience Experience with JIRA and Confluence, assist with Resource Allocation tasks, create estimates for large projects, review small project estimates. Manage L3 production support, including development of support procedures, escalation matrix, and on call calendar. Experience with Agile and DevOps models/projects Understanding complex business problems and requirements across different parts of the functional architecture and shaping technical outcomes. Analyze and develop code as per specifications, review of design/code/Unit test results. Lead testing with unit test plans, Conduct unit testing and system integration testing. Ready to support production deployment and post development implementation activities. Follow-ups to team members and stakeholders Exposure to external cloud platform and migrating in house applications to cloud is a plus. Experience working in Agile/Devops teams and way of working

We are seeking a highly experienced and passionate Data Engineer to join our growing data team. As a Senior Data Engineer, you will be responsible for designing, developing, and maintaining our robust data infrastructure, ensuring data quality, availability, and scalability. You will play a critical role in empowering our data-driven decision-making by building and optimizing data pipelines, ETL processes, and data warehousing solutions. This is a senior-level position requiring extensive experience with database technologies, data modelling, and cloud platforms. Responsibilities: Data Pipeline Development & Maintenance: Design, build, and maintain end-to-end data pipelines for ingesting, processing, and transforming large datasets from various sources (e.g., relational databases, APIs, flat files, streaming data). ETL/ELT Process Optimization: Develop and optimize ETL/ELT processes using industry-standard tools and techniques, ensuring data accuracy, efficiency, and scalability. Database Design & Management: Design, implement, and manage relational databases, including schema design, indexing, performance tuning, and data governance. Data Warehousing: Design and implement data warehousing solutions to support business intelligence and reporting needs. Experience with star schema, snowflake schema, and other data modelling techniques is essential. Database Administration: Perform database administration tasks, including performance monitoring, capacity planning, backup and recovery, and security management. Data Quality & Governance: Implement data quality checks, validation rules, and data governance policies to ensure data accuracy and consistency. Cloud Platform Expertise: Leverage cloud platforms (e.g., AWS, Azure, GCP) for data storage, processing, and management. Collaboration & Communication: Collaborate with cross-functional teams (e.g., data scientists, business analysts, software engineers) to understand data requirements and deliver effective data solutions. Clearly communicate technical concepts to both technical and non-technical audiences. Mentoring & Knowledge Sharing: Mentor junior engineers and share knowledge and best practices within the team. Automation & Scripting: Automate data engineering tasks using scripting languages (e.g., Python, Bash). Stay Up to Date: Continuously research and evaluate new data technologies and techniques to improve our data infrastructure. Production Support: Monitoring the batch/jobs daily, no matter itweekdays or weekend. Production Release: Actively participation in release process. Qualifications: Experience: Minimum of 10 years of experience as a Data Engineer or in a similar role. Database Expertise: o Expert proficiency in SQL Server: Extensive experience with SQL Server, including database design, performance tuning, query optimization, and database administration. o Expert proficiency in PostgreSQL: Deep understanding of PostgreSQL, including database design, performance tuning, query optimization, and database administration. o Solid experience with other relational databases like MySQL, Oracle, etc. is a plus. ETL/ELT Tools: Proven experience with ETL/ELT tools (e.g., Apache Airflow, Informatica, Talend, SSIS, ADF etc.). Data Modelling: Strong understanding of data modelling principles and techniques (e.g., dimensional modelling, star schema, snowflake schema). Cloud Computing: Experience with cloud platforms (AWS, Azure, or GCP) and related data services (e.g., S3, Redshift, Snowflake, Azure Data Lake Storage). Programming & Scripting: Proficiency in scripting languages such as Python, Bash, or similar. Data Governance & Quality: Experience implementing data quality checks, data governance policies, and data validation rules. Problem-Solving & Analytical Skills: Excellent problem-solving and analytical skills with the ability to identify and resolve complex data-related issues. Communication & Collaboration: Excellent communication, collaboration, and interpersonal skills. Ability to work effectively in a team environment. Education : Bacheloror masterdegree in computer science, Information Technology, or a related field. Bonus Points: Experience with data streaming technologies (e.g., Kafka, Spark Streaming). Experience with data visualization tools (e.g., Tableau, Power BI, Looker). Relevant certifications (e.g., AWS Certified Data Engineer, Microsoft Certified: Azure Data Engineer Associate).

You will be part of our Production Support Team, who make sure that our live platforms run smoothly and without issues. This is a great opportunity to grow your career, deepen your commercial experience, enhance the breadth of your development skills within a fast-growing FinTech company. We are seeking a skilled .NET Application Support Developer to join our team. The ideal candidate will have a strong background in .NET , C#, SQL, ,VB and RESTful APIs with a focus on supporting and maintaining existing applications. The responsibilities will include: Provide support and troubleshooting for .NET applications, resolving technical issues efficiently to ensure minimal downtime. Collaborate with development teams to understand application architecture, functionality, and dependencies. Debug and diagnose issues within .NET codebase, utilizing C# and VB expertise to identify root causes and implement effective solutions. Perform database queries and optimizations using SQL to enhance application performance and resolve data-related issues. Document support procedures, troubleshooting steps, and resolutions for future reference and knowledge sharing. Participate in regular meetings with stakeholders to discuss application performance, enhancements, and upcoming changes. Work closely with end-users to gather feedback, address concerns, and implement improvements to enhance user experience. Stay updated with the latest .NET technologies, best practices, and industry trends to continuously improve support processes and capabilities. What we are looking for: Bachelor s degree in Computer Science, Engineering, or related field. Strong proficiency in .NET, C#, VB, and SQL scripting. Prior experience in application support, troubleshooting, and debugging. Excellent problem-solving skills and attention to detail. Effective communication and interpersonal skills for collaborating with cross-functional teams and end-users. Ability to work independently and prioritize tasks in a fast-paced environment. Experience in RESTful APIs Certification in .NET development or relevant technologies is advantageous. Beneficial but not essential. Familiarity with ITIL. Hands-on experience with JavaScript and HTML. Proficiency in utilizing Visual Studio and Resharper. Experience with any automation tool. Flexibility regarding work hours, including openness to starting earlier or later than standard hour For advertising: Opportunities What we offer: We are mission led - work at the heart of a purpose-led organization, where you can be proud of the impact you make, every day. Where you ll transform the way over 20 million people invest, making wealth management more accessible, sustainable and transparent to more people. Rapid career growth - encouraged to take on responsibility, play a part in the evolution of the company and rapidly drive your career development working on real projects that directly impact our clients and their customers. Market leading technology - Build, create and evolve innovative solutions for the world s most trusted brands using the latest technologies to help change the face of investing for the future Learning & development - Placing emphasis on a willingness to learn, to think differently, to be creative and to help drive innovation.

About the Role: Take your software engineering career to the next level as a Senior Product Software Engineer. You will play a key role in designing, developing, and troubleshooting software programs. Your technical skills and innovative mindset will contribute to the continuous improvement of our products, making a significant impact on user experience and satisfaction. Develop and maintain cloud-native applications. Manage projects utilizing multi-tenant architectures and microservices to ensure robust and scalable solutions. Collaborate with the Architecture team to make key architectural decisions, following best practices and aligning with the overall strategy. Take full responsibility from initial design and build to release and ongoing production support. Mentor junior developers, code reviews, promoting best practices and fostering an Agile environment to meet deadlines and quality standards. Ensure high code quality and encourage innovation in product development. Work with cross-functional teams to address complex technical challenges, ensuring seamless integration and deployment of software solutions. The following mandatory skill set is required for this position: .Net 6+ Cloud-based development using Azure (App Services, Function App, KeyVault, Azure service bus queue, Storage Account) Web API Knowledge on EF or other ORM frameworks SQL or any other relational database Front-end development using Angular 14+ / other UI frameworks Azure DevOps/JIRA CI/CD Writing Unit Tests (X Unit/N Unit) Use of Mocking Frameworks. Other, nice to have skills: AI/ML Docker/Kubernetes No SQL database DevOps (ARM Templates, YAML, PowerShell)

Minimum 8+ years broad Information Technology experience in: Working with Project and Program Management, Systems Design and Delivery, Quality Assurance, Production Support and Infrastructure ServiceNow CIS IT Service Management Certified and ServiceNow Admin certified Understands and has experience with ServiceNow ITIL framework Proficiency with ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, PPM, Discovery, Knowledge, CMDB Experience in cloud environment such as AWS/Azure Certification in AWS and Azure is preferred Experience with integration to third party tools via REST API, OOB ServiceNow Connectors Design, develop and deploy technical ServiceNow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports Understanding of CMDB, Service Mapping, Discovery, Service-Now CSDM principles Responsible for supporting Configuration Item CI types of CI attributes and CI relationships are tracked in the CMDB. Helps to maintain the processes and procedures for creating and maintaining CIs and CI data Assists the Configuration Manager with audits and reports to ensure process compliance and the accuracy of the CMDB. Responsible for the execution and continuous improvement of the IT Configuration Mgt framework including governance and control standards and communications. Works with CI Data Owners and other stakeholders to ensure the quality of the CMDB data is maintained and all CIs are up to date. Ensures that the CI Data Owners are effectively managing their CI data. Responsible for maintenance and governance of non-discoverable CI attributes Monitors CI data health reports and dashboards and works with the CI Data Owners to resolve any issues. Supports the design development and implementation of process and CMDB enhancements. Responsible for change management support when needed such as producing weekly CAB agenda report, Forward schedule change and KPI and Metrics reports. Coordinating with change owner to ensure the change management process is followed. Understanding the Agile principles and trained on Agile methodology is a must. ITIL V3 foundation certified. Knowledge of APM is a plus. Understanding of CMDB, Service Mapping, Discovery, Service-Now CSDM principles Responsible for supporting Configuration Item CI types of CI attributes and CI relationships are tracked in the CMDB. Helps to maintain the processes and procedures for creating and maintaining CIs and CI data Assists the Configuration Manager with audits and reports to ensure process compliance and the accuracy of the CMDB. Responsible for the execution and continuous improvement of the IT Configuration Mgt framework including governance and control standards and communications. Works with CI Data Owners and other stakeholders to ensure the quality of the CMDB data is maintained and all CIs are up to date. Ensures that the CI Data Owners are effectively managing their CI data. Responsible for maintenance and governance of non-discoverable CI attributes Monitors CI data health reports and dashboards and works with the CI Data Owners to resolve any issues. Supports the design development and implementation of process and CMDB enhancements. Responsible for change management support when needed such as producing weekly CAB agenda report, Forward schedule change and KPI and Metrics reports. Coordinating with change owner to ensure the change management process is followed. Understanding the Agile principles and trained on Agile methodology is a must. ITIL V3 foundation certified. Knowledge of APM is a plus.

Responsibilities Skill Set Category Services Command Centre L2 IMS Experience: 4- 8 yrs. Mandatory skills: French language speak / write, IT infrastructure knowledge, Windows / Unix Tech/ Ops - Production support Detailed Job description: Ability to monitor the infrastructure / applicative alerts and take action to resolve the events Escalate to business as needed Perform Health checks to ensure the start & end of business hours To have knowledge on IT infrastructure able to bridge calls to the business in case of known incidents Rotational Shift 24 x 7 support Sound knowledge & hands on experience on WIN & Unix L1 skill Ability to communicate to users over telephone / e-mail communication in French & English Have knowledge on handling ITSM services such as Service now, Client ITSM added advantage Contribute towards innovative and creative process solutions for optimisation. Identify and automate repetitive tasks Ability to multitask on different process Profile Candidates with good communication & analytical skills French language mandatory with good written and oral skills, B1 / B2 certified in French lang Knowledge on IT Infrastructure Practical knowledge on Windows/Unix/MSSQL/POSTGRE- L2 Job schedulers knowledge (Control-M/Autosys, UC4) Good knowledge in Monitoring infrastructure Understanding of ITIL concepts in Operations (Incident, Change, Problem) Understanding of Event Management (Monitoring tools) in Infrastructure Able to handle Incident crisis calls

The role is responsible to undertake activities on system level design and development (CTB) of the code, testing and deployment as well as support the production processing (RTB). Be involved in actual implementation of solutions, performing impact assessments, performance tuning, testing and deployments throughout the delivery cycle. Utilize the technical skills and expertise to carry out software development, testing and operational support activities with the ability to move between these from time to time according to demand. Liaise with other engineers, architects, and business stakeholders to understand and drive the product or service s direction. Create robust technical design and a strategy for development of new components to meet requirements. Write test cases, scenarios, test plans including unit and integration tests, within automated test environments to ensure code quality aspect. Work closely with the other support teams, collaborate with vendor consultants at times with a strong customer focus and end to end journeys Establish a digital environment and automate processes to minimize variation and ensure predictable high-quality code and data. Apply innovation and creativity to automate manual tasks. Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change. Ensure the service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered. Actively participate in and drive the mandatory exercises from time to time on resilience, recovery and service management. Support on-call and work in Shifts as per the agreed plans when required. Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement. Also should be well aware of the various code scanning findings and provide meaningful remediation solutions. Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable Requirements Having past hands-on experience in working on data warehousing or reporting systems Experience in implementing ETL processes and good debugging skills Preferred technology skills Oracle, PL/SQL, Control M, Shell Scripting Knowledge of Agile delivery processes and Devops practices Knowledge of CICD pipeline & Devops tooling is an added advantage. Basic understanding of DevOps operating model and tools such as Jenkins/Ansible/Github. Understanding of production monitoring tool such as (e.g. AppDynamics/Grafana/Splunk) Ability to translate business level requirements to system level components or blocks Ability to do coding, testing and deliver quality product to the stakeholders (internal and external) Ability to review the deliverables from other team members Ability to understand the vulnerabilities and subsequent patching for infrastructure Having good skills to work in diverse team. Role demands working in shifts and provide On-Call support to production system. Good knowledge on incident management and ability to lead the team from the front during incident/crisis calls Candidate will be required to continually enhance the skills within a number of specialisms which include gaining business knowledge, vendor product understanding, Impact Assessments, Development, Code Scanning and Deployments along with operational / business support.

The ideal candidate will have a strong background in SAP ABAP programming and experience with SAP Business Technology Platform (BTP). In this role, you will be responsible for designing, developing, and implementing SAP solutions using ABAP programming language and building applications in BTP platform (Restful Application programming) Bachelors degree in Computer Science, Information Systems or equivalent formal training or work experience Minimum 7 years of experience in SAP ABAP development. Strong hands on experience with ABAP objects , enhancement , BAPI, BADI , Smartforms, Strong understanding of SAP development methodologies, standards, and processes Core Data Services (CDS) , oData development Fiori/UI5 development CAP (Cloud Application programming ) Design , develop, test and deploy custom solutions using reports, interfaces, conversions, enhancements, forms, modules, and function modules , CDS views, OData services Debug and troubleshoot ABAP code to identify and resolve issues Experience of building applications in BTP platform (Restful Application programming) Mentor, Lead and also Individually contribute in resolving production support tickets in ABAP, BTP area Implement CI/CD pipelines for SAP applications. Collaborate with cross-functional teams to define and deliver project requirements. Provide technical guidance and support to the team

Designing and delivering end to end integration solutions for SpringBoot applications. Reviewing and being responsible for code quality, facilitating development, testing support, production support and implementation. Improving system quality by identifying issues and common patterns, and developing standard operating procedures Enhancing applications by identifying opportunities for improvement, making recommendations and designing and implementing systems Maintaining and improving existing codebases and peer review code changes Liaising with colleagues to implement technical designs Investigating and using new technologies where relevant Providing written knowledge transfer material Requirements Very strong knowledge and hands on experience on Java 8 or above, SpringBoot, JUnits, Maven and SQL Extensive experience on APIs and Web/micro Services (REST, SOAP) API Contract Design (RAML/Swagger) Well versed in API integration, Service-oriented architecture and development Databases (relational, non-relational) ideally Oracle/ Mongo Experience in solution design/architecture and development on modular Java applications/APIs and Database Hands on experience on React JS, Node JS, HTML5 and advanced CSS will be added advantage Proven ability to define and build architecturally sound solution designs Strong understanding of networking concepts like firewalls, proxy servers, gateways The successful candidate will also meet the following requirements: (Good to have Requirements) Experience on cloud platforms (PCF/AWS/GCP/Azure), Knowledge on GCP/IKP is a plus Knowledge of HSBC payments systems/integration is a plus Experience in estimating development efforts and delivery planning Knowledge of XML, Flat Files (CSV, Fixed-Width) .

Works effectively with the Technology Teams to define and identifying the quick solutions for project tasks. Own the planning, development, and project execution for GTRF projects. Uses different approaches to estimate timescales, effort and costs for production efforts. Defines business acceptance criteria and obtains sign-off prior to go-live. Make use of appropriate testing tools and services where appropriate. Manage and follow up escalations from initiation to closure. Provide necessary corrective action plan to bring quality up to client s expectation. Build trusting relationships with stakeholders by consistently meeting and delivering upon their business needs; demonstrating and being respected for your domain knowledge. Manage communication with all internal and external stakeholders like Senior management within IT and Business. Ability to quantify and translate progress, issues and risks into meaningful metrics. Monitor, drive and report testing progress through test metrics; keep project stakeholders informed of test progress, issues and risks. Production support and reporting. Provide regular updates of incident, ticket progress and outstanding issues Requirements Minimum of 5+ years of experience in Development, Production support, STRONG domain/business knowledge with experience in Commercial banking. Knowledge of Trade business Hands on experience on React JS/Node JS , Java, Springboot, , API programming, Oracle, SQL. Knowledge of XML, Flat Files (CSV, Fixed-Width) and SQL. Good knowledge and working experience in agile / scrum methodologies. Good analysis and trouble shooting skills. Good interpersonal and communication skills as he/she has to work in global environments. Proven ability to define and build architecturally sound solution designs. Demonstrated ability to rapidly build relationships with key stakeholders Proven working experience of designing and building automation framework. Proven expertise in managing multiple-stack holder simultaneously. Strong communication skills and documentation skills, Professional in oral and written English Good planning skills and quick response for the change Strong analytical and problem-solving skills, able to work independently, effectively, proactively and under pressure against multiple deadlines. Enthusiastic and self-motivated with excellent time management skills and strong initiative Should be flexible of working across multiple time zones.

This is a unique technology lead role providing a platform to lead the end-to-end project deliveries from a technical perspective which involves hands-on coding, building world class architectural solutions and walking on a road full of challenges. Asset Distribution Engine team works on the latest technologies, frameworks and tooling which provides a great opportunity to learn and grow on the job. You will be responsible for working on a module for software delivery Accountable for preparing the technical delivery plan and ensuring the timelines are met Implementation (Coding) of assigned modules/tasks, building reusable code bases and providing technical guidance to the team members Liaising with product owners, BAs and developers for clarity on stories, acceptance criteria and testing scope Working closely with architecture team to build solutions that appropriately address business needs and timelines having futuristic thought process and embedded design thinking Working with different stakeholders from different locations ensuring delivery is at focus Requirements Bachelors or Master Degree in relevant stream A minimum of 6 years IT software Development experience Strong knowledge and hands on experience on Java 8 or above, SpringBoot, JUnits, Maven and SQL Extensive hands on experience on APIs and Web/micro Services (REST, SOAP) Hands on experience on React JS, Node JS, HTML5 and advanced CSS API Contract Design (RAML/Swagger) and design thinking Good knowledge in API integration, Service-oriented architecture and development Databases (relational, non-relational) ideally Oracle/ Mongo Experience on cloud platforms (PCF/AWS/GCP/Azure), Knowledge on GCP/IKP is a plus Tooling - Hands on experience on Sonar, Checkmarx, Jenkins, GitHub etc Experience working in Agile, DevOps using JIRA/Confluence, Splunk, AppDynamics, CI/CD automation Excellent interpersonal and communication skills as he/she has to work in global environments The successful candidate will also meet the following requirements: (Good to have Requirements) Be an approachable and supportive team member with a collaborative attitude within a demanding environment Have an attitude for continuous learning Constantly work towards improving technical / platform knowledge of the team Be flexible under pressure and a team player & a delivery oriented person

The candidate must have good technical knowledge on OpenText Exstream 16. 5 on Windows and Linux platform. The candidate shall be able to work independently on OT Exstream and Mainframe projects. The candidate must have good hand on experience of minimum 1. 5 - 2 year on Open Text Exstream projects. The candidate need to manage end to end project deliveries and should be able resolve any technical issues. The candidate need to participate in code build and review activities. Manage activities focused on the deployment of projects from requirements gathering, system design, quality assurance, cost control and implementation planning activities as well as post implementation activities. UNIX, Shell Scripting, and Control M knowledge would be added advantage. Knowledge of automation tool SONAR / JENKINS would be added advantage Requirements Skills & Experience Bachelors degree in Computer Science/Engineering or Equivalent. The person will be involved in requirement gathering, analysis, build, test and production support work and need to have below skills OT Exstream COBOL JCL DB2 UNIX Control M Endevor Requirements gathering Design Coding and Testing Implementation Team player Good communication

Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system The candidate shall be able to work independently on Mainframe project and Composition Projects. Mainframe background and knowledge around COBOL, JCL, CICS, DB2 and composition tool like Open Test with minimum 8 years of working experience. The person will be involved in requirement gathering, analysis, build, test and production support work. Preferred to have knowledge of scheduling of applications using TWS. The candidate must be able to work independently on end-end project delivery, and ensure implementation of projects. Expected to technically lead mainframe and document composition projects Build expertise within team through knowledge sharing sessions and adopting to new technologies The candidate must have good technical knowledge on OpenText Exstream 16. 5 on Windows and Linux platform. The candidate shall be able to work independently on OT Exstream and Mainframe projects. Work closely with project teams and should be able resolve any blockers Strong communication and stakeholder management skills, with the ability to deliver technical messages to a non-technical audience Excellent trouble-shooting skills, with the ability to quickly identify and document the root cause of issues, and effectively communicate possible resolutions Effective communication, collaboration, team, and presentation skills with a proven ability to operate effectively in a fast moving environment are essential Effectively do people and resourcing management like CDP, one on ones, skill management, leave management Ensure the projects are delivered within budget using clarity Knowledge of automation tool APPD, SONAR, JENKINS, G3, Control M would be added advantage. Candidate should be able to do Service management Role. Skills & Experience Bachelors degree in Computer Science/Engineering or Equivalent. The person will be involved in requirement gathering, analysis, build, test and production support work and need to have below skills OT Exstream COBOL CICS JCL DB2 Endevor Requirements gathering Design Coding and Testing Implementation Team player Good communication

You will be responsible for handling a team (POD/PODs) working for a software delivery Accountable for the end-to-end delivery of the project, preparing a technical delivery plan and ensuring the timelines are met Implementation (Coding) of assigned modules/tasks and providing technical solutions/designs to the team; Mentoring the team members and guiding them to build reusable code bases Liaising with product owners, BAs and developers for clarity on stories, acceptance criteria and testing scope Working closely with Development team to deliver solutions that appropriately address business needs and timelines having futuristic thought process and embedded design thinking Working with different stakeholders from different locations ensuring delivery is at focus Requirements Bachelors or Master Degree in relevant stream Strong knowledge and hands on experience on AS400 Extensive experience working on I -Series platforms. Hands on experience in development of applications using RPG/400, CL/400, ILE RPG Well versed in API integration and development Exposure to all stages of Software Development Life Cycle (SDLC). Team leadership experience.

A bachelor s degree in a computer, accounting or business field 5+ years of working experience in software development or any automation related field 2+ years practical experience in delivering RPA automations, ideally in a finance shared services environment. High level experience on using excel including practical experience in using macros. Ideally have an experience working in a finance shared services environment. Supervisory role experience UIpath certification/experience RPA or any automation experience Experience in working with ERPs Has experience in production support, and incident management. Practical project experience within process improvement, process standardization or process automation projects. Good English skills with the ability to clearly communicate both verbally and writing technical concepts to non-technical staff. Ability and willingness to travel Competencies A self-starter who delivers high-quality work and can adapt to new challenges, either on the own or as a part of the team Resilience to drive projects through to completion under pressure Good analytical skills Strong drive on developing automations and management capability Excellent knowledge in programming languages such as C, C++, C#, VB.net, etc. Excellent knowledge in testing such as internal testing, system integration testing, baseline testing, user acceptance testing and regression testing. Familiarity with both the Waterfall and Agile development models This GBS Intelligent Automation Engineer will focus on the development and testing of automations as a part of GBS intelligent automation center of excellence, along with the maintenance and management of automations across all regions. Automation includes: RPA Macros (VBA) Power queries AI Machine learning Chatbots Power Automate PowerApps And other technology The role will be responsible for development, testing and maintenance of automations across the all regions, initially within the Global Business Services. This role will also be responsible on developing automations for mid to high -complexity projects. General Responsibilities: Adhere to the automation rules, standard procedures and best practices of center of excellence. Responsible for enforcing and execution of ITGC Controls for automation Developer: Contribute on the creation of the solutions detailed documentation of processes to be automated. Responsible for automation development for mid to high-complexity automations Responsible for creation of BOT operator protocols and BOT user manuals Responsible for creating the release logs and change logs. Responsible for the maintenance of live automations Supports during user acceptance test phase Supports during the hyper-care phase and during the handover to operations Implements change requirements as part of a structured change control process Tester\Controller: Responsible with the creation of test cases Responsible for execution of internal Testing Responsible for execution of functional Testing Responsible for execution of regression Testing Responsible for leading user acceptance Testing Responsible for monitoring of live automations on the production environment Responsible for automation utilization/efficiency and schedule monitoring in production environment. Responsible for managing of incidents 1st level of automation production support Performs as point of contact in case of incidents and coordinates them to proper channel Responsible for proactive communication to customer in case of incidents, downtimes etc. Manually triggering of automation processes Qualifications and Experience A bachelor s degree in a computer, accounting or business field 5+ years of working experience in software development or any automation related field 3+ years practical experience in delivering RPA automations, ideally in a finance shared services environment. High level experience on using excel including practical experience in using macros and power queries. Ideally have an experience working in a finance shared services environment. UIpath certification/experience RPA or any automation experience Experience in working with ERPs Has experience in production support, and incident management. Practical project experience within process improvement, process standardization or process automation projects. Good English skills with the ability to clearly communicate both verbally and writing technical concepts to non-technical staff. Competencies A self-starter who delivers high-quality work and can adapt to new challenges, either on the own or as a part of the team Resilience to drive projects through to completion under pressure Good analytical skills Strong drive on developing automations and management capability Excellent knowledge in programming languages such as C, C++, C#, VB.net, etc. Excellent knowledge in testing such as internal testing, system integration testing, baseline testing, user acceptance testing and regression testing. Familiarity with both the Waterfall and Agile development models

The ideal candidate will have a strong background in SAP ABAP programming and experience with SAP Business Technology Platform (BTP). In this role, you will be responsible for designing, developing, and implementing SAP solutions using ABAP programming language and building applications in BTP platform (Restful Application programming) Bachelors degree in Computer Science, Information Systems or equivalent formal training or work experience Minimum 7 years of experience in SAP ABAP development. Strong hands on experience with ABAP objects , enhancement , BAPI,BADI ,Smartforms, Strong understanding of SAP development methodologies, standards, and processes Core Data Services (CDS) ,oData development Fiori/UI5 development CAP (Cloud Application programming ) Design ,develop, test and deploy custom solutions using reports, interfaces, conversions, enhancements, forms, modules, and function modules ,CDS views, OData services Debug and troubleshoot ABAP code to identify and resolve issues Experience of building applications in BTP platform (Restful Application programming) Mentor, Lead and also Individually contribute in resolving production support tickets in ABAP, BTP area Implement CI/CD pipelines for SAP applications. Collaborate with cross-functional teams to define and deliver project requirements. Provide technical guidance and support to the team