2635 Production Support Jobs - Page 23

Software Engineering Lead Analyst (A) - HIH - Evernorth About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Responsibilities: Design and implement the software in for provider experience group on various initiatives. Provide support to our end-users by resolving their issues, responding to queries, and helping them analyze/interpret the results from the models. Develop, code, and unit test with variety of cloud services and infrastructure code using Terraform, build ETL using Python / PySpark and testing automation pipeline. Participate in peer code reviews. Develop reusable infrastructure code for commonly occurring work across multiple processes and services. Participate in planning and technical design discussions with other developers, managers, and architects to meet application requirements and performance goals. Manage the Pipeline using JENKINS to move the application to higher environments such as System Testing, User Acceptance Testing, Release Testing, and Users Training environments. Contribute to production support to resolve application production issues. Follow the guidelines of Cloud COE and other teams for production deployment and maintenance activities for all applications running in AWS. Manage the application demos to business users and Product Owners regularly in Sprint and PI demos. Work with Business users and Product Owners to understand business requirements. Participate in Program Increment (PI) planning and user stories grooming with Scrum masters, developers, QA Analysts, and product owners. Participate in daily stand-up meetings to provide daily work status updates to the Scrum master and product owner, following Agile Methodology. Write Structured Query Language (SQL) stored procedures and SQL queries for create, read, update, and delete (CRUD) operations for database. Write and maintain technical and design documents. Understand best practices for using the Guarantee Management s tools and applications. Required Skills: Excellent debugging, analytical, and problem-solving skills. Excellent communication skills. Required Experience & Education: Bachelor s in computer science or related field, or equivalent relevant work experience and technical knowledge. 5-8 years of total related experience. Experience Full Stack Python/PySpark Developer and Hands-on experience on AWS Cloud Services. Experienced in software development in Java and open-source tech stack. Strong and Proficient in React or Angular AND NodeJS client-side languages and frameworks. Hands on Experience in AWS Cloud Development. Experience in CI/CD tools such as AWS Cloudformation, Jenkins, Conduits, GitHub. Experience in Microservice Architecture. Exposure to SOLID, Architectural Patterns, Development Best Practices. Experience in Unit Testing automation, Test Driven Development and use of mocking frameworks. Experience working in Agile/Scrum teams. Hands on experience in infrastructure as a code in a Terraform. SQL and NoSQL experience Desired Experience: Experience building in Event Driven Architecture a plus. Security Engineering or Knowledge of AWS IAM Principles a plus Kafka knowledge a plus. NoSQL Solutions a plus. Location & Hours of Work: Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WFH) About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Profile - Application & Production Support Engineer Exp- 1-2 years Location- Navi mumbai Budget Details- 4.5 or5 lpa Notice Period- Immediate or 15 days We are looking for a skilled Application Production Support Engineer to provide L1 support for critical business applications in the broking . The ideal candidate should have hands-on experience with ticketing tools, writing SQL queries, and basic command-line operations on SQL Server. Provide L1/L2 application and production support for trading and brokerage systems Handle incident management : logging, triaging, and resolving production issues within SLAs. Work with ticketing tools such as Jira, ServiceNow, or Remedy to manage and track issues Execute and write SQL queries to investigate application data or perform health checks. Run basic SQL Server commands to support application diagnostics and job monitoring Required Skills: Strong experience with ticketing systems (e.g., Jira, ServiceNow). Proficiency in SQL - ability to write, debug, and execute queries. Working knowledge of SQL Server command-line operations and scripts. Understanding of incident and problem management processes (ITIL preferred). Basic knowledge of broking/trading domain operations and terminology. Good communication and coordination skills to work with cross-functional teams. Ability to work in shifts and provide weekend support on a rotation basis. Apply Now Apply For Job

Position Overview We are seeking a skilled Service Engineer to provide comprehensive production support for FIS Quantum, FIS Echos, and SWIFT systems, with a focus on integration with Oracle Fusion Intercompany, General Ledger and Cash Management. This role requires both financial systems expertise and technical troubleshooting capabilities to ensure seamless treasury operations. Key Responsibilities: Financial Systems Support Provide end-to-end support for FIS Quantum and Echos treasury management systems Maintain static data within the Quantum environment to ensure system integrity Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum including reports and action-based triggers Identify and resolve interface issues with bank statements and cashflows Configure, troubleshoot, and fix Cash Xplorer functionality Support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement Learn internal systems to provide comprehensive end-to-end support to users Receive, analyze, and prioritize related support tickets Provide timely solutions to users Document resolution steps and knowledge base articles Support system upgrades and patches Monitor system performances and recommend improvements Technical Operations Apply strong Oracle/SQL Server database expertise to maintain system performance Author and optimize SQL queries for data extraction and reporting Apply working knowledge of the Quantum data model to troubleshoot complex issues Work with Golden Gate and Datapipelines technologies for data integration Support integration points between FIS systems and Oracle Fusion AGIS/GL modules Utilize FIS ticketing system to manage and track support requests Governance & Compliance Maintain SOPs, process documentation, and impact assessments for system updates Assess readiness for Quarterly Cloud Updates including regression testing to ensure business continuity Ensure financial data accuracy, SOX compliance, and internal control adherence Participate in change management processes to minimize operational disruptions Required Qualifications 5+ years experience with FIS Quantum and Echos treasury management systems Hands-on experience in static data maintenance within financial applications Proficiency in Oracle/SQL Server database concepts and SQL query authoring Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF) in Quantum Knowledge of treasury processes including In-House Banking, Cash forecasting, and Intercompany Settlement Familiarity with bank statement and cashflow interfaces Experience with Cash Xplorer configuration and troubleshooting Working knowledge of Golden Gate and Datapipelines technologies Understanding of SOX compliance requirements for financial systems Experience with FIS support tools including the FIS ticketing system This role requires a blend of financial systems knowledge and technical troubleshooting skills to maintain critical treasury management systems and provide exceptional support to business users

Description & Requirements Introduction: A Career at HARMAN Technology Services (HTS) We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. At HARMAN HTS, you solve challenges by creating innovative solutions. Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity s needs Work at the convergence of cross channel UX, cloud, insightful data, IoT and mobility Empower companies to create new digital business models, enter new markets, and improve customer experiences Job Description: Support Analyst with 4 to 7 years of experience in Revenue Assurance and Fraud Management System (RAFMS), Application Specialist to manage, maintain RAFMS application. Core Expertise: Telecom domain knowledge Strong knowledge of RAFMS application Technical Skills: Experience in Linux/Unix environments for system monitoring and script execution. Good knowledge in Unix commands, SQL queries and shell scripting Experience with Subex Fraud Management/RAID(Revenue Assurance) software products Willingness to work in 24 *7 shift based support environment Operational Skills: Experience in production support. Deployment and hosting of applications/Services. Configure Subex software products according to customer requirements Monitor system performance, troubleshoot technical issues, and ensure systems are running smoothly Collaborate with internal teams to design and implement solutions that meet customer needs Troubleshoot and resolve complex technical issues and software problems Work closely with the L1 Support team to escalate unresolved issues to the development team Communicate effectively with customers and internal stakeholders to provide updates and resolution timelines Create and maintain documentation for support processes and troubleshooting procedures Participate in on-call rotation for after-hours support as needed Knowledge of telecom industry standards and protocols Knowledge on incident, change, problem, and release management process Benefits: Opportunities for professional growth and development. Collaborative and supportive work environment. What We Offer Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.) Professional development opportunities through HARMAN University s business and leadership academies. An inclusive and diverse work environment that fosters and encourages professional and personal development. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you re ready to innovate and do work that makes a lasting impact, join our talent community today! You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you re ready to innovate and do work that makes a lasting impact, join our talent community today! Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an @harman.com email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in @harman.com about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.( www.harman.com ) Apply

Job Description: Key Responsibilities: 1. Production support: Maintenance (create/change/close) of the Master Data objects, related SAP tables, and attributes in ERD/Horizon (reporting system): Posting Objects, DXC Management Hierarchy, Product (Offering) Hierarchy, Industry, Posting Object Groupings (POG), P&L reporting logic (BSD), Cost Stack Timely processing of the Master Data requests with quality and following respective workflows. Cooperate with the IT team on the Master Data maintenance and cycles. 2. Follow the Master Data policies and support Internal Controls, including SOX controls. Maintain required audit documentation. 3. Support Internal and SOX audits - provide necessary documentation and process related information. 4. Supporting end users on their Master Data queries, mainly related to the Master Data request process. 5. Supporting compliance and other internal projects that require Master Data actions, including testing of updates to the systems and processes. 6. Supporting Master Data hygiene through necessary validations and clean-up projects. Knowledge & Skill Requirements - Technical: 1. Finance Master Data Team specifics: Understanding of SAP systems and master data maintenance solutions in SAP. Strong knowledge of SAP master data concepts/objects: Company Code, Profit Center, Cost Centers, WBS/Projects, Client/Customer, GL account, etc. 2. Sale Master Data specifics: Understanding Sales Master Data structure: Sales Org structure, accounts, opportunities, etc. Understanding of external references used in DXC reporting, e.g. Duns & Bradstreet database. 3. Understanding of the DXC Master Data-related processes and policies. 4. Understanding DXC Master Data structures, dependencies, and their impact on financial reporting. 5. Understand the integration and impact of changes for Sales Master Data with Finance, Solutioning, Product Taxonomy, and Reporting. 6. Very good command of business tools and Microsoft Office applications (MS Teams, Excel, SharePoint). Working knowledge of other tools like Microsoft Power Products is desirable. Knowledge & Skill Requirements - Soft Skills: 1. Excellent verbal and written English skills. Fluency in other local languages is desirable (based on location) but not required. 2. Ability to communicate effectively, in person and virtually, both in writing and verbally, with Master Data users at different management levels. Employees at the manager level are expected to be able to interact effectively with DXC Vice Presidents, as needed. 3. Ability to plan and run effective in-person and virtual meetings with multiple participants. 4. Ability to develop process documentation and explain the supported process and master data to the master data users, auditors, and other stakeholders. 5. At a senior analyst and manager level: the ability to develop Master Data-related training materials and deliver them effectively to the Master Data users community. 6. Analytical skills. 7. Project management skills (especially at the manager level). 8. Result Oriented. Ability to meet deadlines. Education & Experience Requirements: 1. Work Experience: 3-5 years of work experience, gained at DXC or other large global public company, in SAP or Master Data roles, or accounting/finance with exposure to Master Data topics. 2. Education: - Undergraduate college degree (at a minimum) in computer/IT engineering or finance. - SAP-related training or certificates would be an advantage. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Description: Level-11(SAP ABAP WF with S4 HANA) Job description SAP ABAP WF with S4 HANA: Minimum 3 to 5 years of work experience in SAP ABAP workflow along with S4 HANA in technical design, development, testing and documentation. Required at least one implementation experience and should be comfortable in providing Production support as per SLA. Should have experience in code optimization and utilizing HANA s in-memory computing capabilities, using techniques such as CDS (Core Data Services), AMDP (ABAP Managed Database Procedures), and HANA-specific performance tuning. Should have experience in S4 Hana and third-party systems integration. Should have hands on experience in CDS views for CFIN for performance optimization. Should have experience in Creating and extending CDS views for data modelling, and using annotations to optimize UI, OData services, and performance. Should be able to perform work item analysis and task analysis. Configuring of log events, the linking of change documents to events, the definition of reports for workflow, and be able to perform configuration relating to workflow sap box and experience in ABAP Objects. Exposure to ABAP Procedural and Object logic, BAPIs, BAdIs, IDocs, Customer Modifications, Enhancement Frameworks, SmartForms. Ability to prepare the technical specification. Experience in FI, SD , MM module is added advantage. Good verbal & written communication skills. Willing to work in shifts (11AM to 8-30PM). At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Position Overview We are seeking an experienced Service Engineer to provide comprehensive production support for Oracle Fusion Cost Management, Oracle Fusion Inventory, and integrations with Oracle Payables/Receivables (Intercompany) modules. The ideal candidate will possess both functional understanding of costing methodologies and technical troubleshooting capabilities to ensure operational excellence. Key Responsibilities: Cost Management Support Support various costing methods including Standard Costing, Average Costing, FIFO, LIFO, and other methodologies Maintain subledger accounting (SLA) integrations with financial systems Provide expertise for Inventory Valuation and troubleshoot how transactions impact cost layers Support Work in Process (WIP) and Bills of Material (BOM) costing operations Analyze and troubleshoot cost variances during daily operations Develop and optimize SQL & PL/SQL queries to extract cost-related data from Oracle tables Debug PL/SQL procedures, packages, and functions used in cost calculations Receive, analyze, and prioritize related support tickets Provide timely solutions to users Document resolution steps and knowledge base articles Support system upgrades and patches Monitor system performances and recommend improvements Technical Troubleshooting Analyze cost distributions and transaction accounting issues Debug and resolve costing discrepancies and period close errors Utilize FND Diagnostics, trace files, and debug logs to investigate costing issues Support the period close process in Oracle Cost Management Reconcile Inventory Valuation Reports with General Ledger Identify and resolve cost variances during month-end close Apply deep knowledge of costing tables (e.g., CST_COST_HISTORY, CST_COST_TYPE, MTL_TRANSACTION_ACCOUNTS) Integration Support Maintain and troubleshoot integration points between Oracle Inventory, Purchasing, Order Management, and General Ledger (GL) Support Payables/Receivables Intercompany transactions and reconciliation processes Ensure seamless data flow between integrated modules Operational Governance Participate in Change Management activities including maintaining SOPs, process documentation, and impact assessments for updates Support Quarterly Cloud Updates Readiness assessments, perform regression testing, and ensure business continuity Ensure financial data accuracy, SOX compliance, and internal control adherence Required Qualifications 5+ experience of Oracle Fusion Cost Management, Inventory, and integrations with Payables/Receivables and Supply Chain Orchestration modules Knowledge of costing methods (Standard Costing, Average Costing, FIFO, LIFO) Experience with subledger accounting (SLA) and its integration with financials Proficiency in Inventory Valuation and understanding of cost layers Familiarity with Work in Process (WIP) and Bills of Material (BOM) costing Experience with Oracle SQL & PL/SQL, including writing and optimizing queries Understanding of Oracle costing tables structure and relationships Proven ability to debug PL/SQL procedures and troubleshoot complex costing issues Experience with period close processes and reconciliation activities Knowledge of SOX compliance requirements related to financial systems This position requires a blend of functional expertise in Oracle Cost Management methodologies and technical proficiency to support critical business operations and ensure financial accuracy.

Job Title: Senior Software Engineer - Backend Location - Bangalore, India About Circles.Life Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings. Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services,enabling our partners to accelerate growth and capture market share within a short period of time Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses. We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and FoundersFund - renowned backers of industry-shaking innovators Job Responsibilities: As our Senior Software Engineer (Back End) , youll be responsible for building new features,enhancing the existing ones as well as supporting them in production. You will also be responsible for building reusable libraries or technology platforms that address multiple use cases. You will work towards delivering specific milestones and objectives in a very dynamic environment Working closely with the Engineers to develop the best technical development and drive execution to build capabilities into the platform Service ownership for the assigned services. Owning the delivery of various timelines, ensuring that key milestones are met and deliveries are of the highest quality Establishing various best practices for software development and encouraging their adoption with the team Functional availability of the software developed, enhancing the product based on functional requirements Managing cloud-based services, web applications for their functional correctness, availability, security Deploy and maintain enterprise class RESTful web services Own the engineering excellence and operational readiness of the service driving the SLO,SLI, SLA of the relevant services Take ownership to drive quality of the services under your purview via integration test and unit test coverage Responsible for all microservices within your purview responsible driving their quality, security,availability, scalability and other ilities Dive deep into each issue, own reactive fixes, and execute long term fixes Assist other Support Engineers on complex RCA issues Provide L3 engineering support Requirements: Around 5-9 years of experience in software development Strong design and architectural experience in building various highly-scalable and highly-available products Strong understanding of the SDLC Activities which include Analysis, Design, Development, Testing, Deployment and Post-Production Support etc. Proficiency in at least one server side framework for languages such as Golang, Spring boot Experience working on NoSQL & SQL Databases such as MySQL, PostgreSQL,MongoDB, Redis etc Preferred experience with messaging systems like RabbitMQ Deep Dive, problem-solving, RCA and systematic thinking to reach the cause of issues Able to work independently and multi-task effectively Program at a system level and able to manage service stability Excellent experience maintaining, scalable, extensible code Methodical in maintaining up to date documentation Metric-driven mindset and obsessive about ensuring clean coding practices Preferred experience in product development Preferred working experience on microservices platforms

Job Description: Level-10 (SAP ABAP WF with S4 HANA ): Minimum 8 to 10 years of work experience in SAP ABAP workflow and S4 HANA in technical design, development, testing, and documentation. Capable of designing solutions. Must have SAP development architect experience. Require at least 4 implementations and should be comfortable in providing Production support as per SLA. Experience in designing new applications. Should have Rest ful ABAP programming (RAP) tool experience. Must have experience in Code push down in S4 HANA Candidate should be familiar in code optimization and utilizing HANA s in-memory computing capabilities, using techniques such as CDS (Core Data Services), AMDP (ABAP Managed Database Procedures), and HANA-specific performance tuning. Should have experience in S4 Hana and third-party systems integration. Should have hands on experience in CDS views for CFIN for performance optimization. Should have experience in Creating and extending CDS views for data modelling, and using annotations to optimize UI, OData services, and performance. Should have experienced in Dynamic UI element creation methods / Generic class developments Experience in Designing Adobe forms (Both Offline / Online), Smart forms. Working experience in Web services Exposure in Enhancement Techniques Knowledge in the below areas will be an added advantage - Understanding BSP pages/ Architecture - Portal Integration - Service level configuration Workflow Integration Should be able to perform work item analysis and task analysis . Configuring of log events, the linking of change documents to events, the definition of reports for workflow, and be able to perform configuration relating to workflow sap box and experience in ABAP Objects. Experience in ABAP Procedural and Object logic, BAPIs, BAdIs, IDocs, Customer Modifications, Enhancement Frameworks and SmartForms. Ability to prepare the technical specification. Experience in FI , SD , MM modules with a very good understanding of their basic processes. Excellent verbal & written communication skills. Willing to work in shifts (11AM to 8-30PM). At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

As a Purchase Manager you will be responsible for sourcing equipment, goods and services and managing vendors. The successful candidate will be able to perform strategic procurement activities across multiple categories of spend, search for better deals and find more profitable suppliers. Perform the role of central procurement party for IT resources including implementation services, equipment, hardware, software, data network. Execute and improve procurement processes across all channels of procurement; Delegate tasks and supervise the work of procurement staff at different offices; Manage every aspect of the supply chain and notify the senior management team of all obstacles negatively impacting efficiency; Institute policies and procedures for collecting and reporting key metrics that will reduce overall expenses while increasing productivity; Perform cost analysis and set appropriate benchmarks; Job Title:- Assistant Manager- Application Support Location:- Gurugram, Haryana Experience Required: 5 + Years

Software Services helps build First Americans product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML. Job Summary As an Engineering Manager your roles and responsibilities include, Responsible for the quality & quantity of engineering delivery of squads with continuous, iterative improvement through better planning and execution. Work with closely with engineering and product leaders to provide thought and execution leadership towards strategic outcomes. Work closely with Product managers, Architects & Leads, to perform complex software process definition, requirements analysis, and high-level design/modeling to convert stakeholder needs into software solutions with thorough feasibility analysis (Technical, Financial, Operational) Attract, nurture, coach, and retain talent. Ensure every assigned engineer, lead, architect has career progression plan through regular check-in points and real-time feedback. Contribute to creating an enhanced skill matrix to drive training, development, and career goals for engineers. Take a lead at defining & building the vision for our engineering organization & interact with other departments to organize support wherever necessary. Work towards identify a unified quality and standards framework for application development and support. Create a robust production support framework targeted at troubleshooting, conflict resolution and observability to address problems early and support the team on production & nonproduction application issues. Technology Stack Prior experience in handling, training & supporting agile teams with size of 10-15 developers. Experience in design, develop and maintaining .Net based web applications within all phases of the Software Development Life Cycle (SDLC) with C#, MVC 5, ASP.Net, Web API, .NET Core and Microservices, SQL Server 2014/ 2016/ 2018. Should be proficient at Cloud concepts & guiding principles - Various cloud solution like AWS or AZURE and their key features, advantages, and disadvantages. Should have worked on complex distributed architectural enterprise applications & have Experience of Object-Oriented programming practices (SOLID principles, Design pattern). Should be we'll versed with the security frameworks, assessing vulnerabilities, Secured Code, SSL/Non-SSL, Vulnerability tests amongst the areas being proficient at. Designing and specifying the overall software structure, core elements, and properties by understanding the software requirements, constraints, interfaces, and dependencies and identify opportunities to fine-tune and optimize applications. Developing the architectural guidelines, specifications, and technical standards, including coding standards, tools, services, and platforms related to current and future technological environments Communicating the design of the software architecture to stakeholders

Develop and maintain cloud-native applications. Manage projects utilizing multi-tenant architectures and microservices to ensure robust and scalable solutions. Collaborate with the Architecture team to make key architectural decisions, following best practices and aligning with the overall strategy. Take full responsibility from initial design and build to release and ongoing production support. Mentor junior developers, code reviews, promoting best practices and fostering an Agile environment to meet deadlines and quality standards. Ensure high code quality and encourage innovation in product development. Work with cross-functional teams to address complex technical challenges, ensuring seamless integration and deployment of software solutions. The following mandatory skill set is required for this position: C#, .Net 6+ Cloud-based development using Azure (App Services, Function App, KeyVault, Azure service bus queue, Storage Account) REST Web API Knowledge on EF or other ORM frameworks SQL or any other relational database Front-end development using Angular 14+ / other UI frameworks Azure DevOps/JIRA CI/CD Writing Unit Tests (X Unit/N Unit) Use of Mocking Frameworks. Other, nice to have skills: AI/ML Docker/Kubernetes No SQL database DevOps (ARM Templates, YAML, PowerShell)

Working in Production and Incident management. Effectively handling the Compliance, Regulatory and Audit related work. Make sure the risk and compliance work items are closed on or before the timeline. Work on audit requests and ensure the timelines are met. Escalate in case of challenges. Co-ordinate and collaborate within the teams to get the production, risk and control work prioritized according to the deadline and track it to the closure. Ensuring audit processes are followe'd and JIRAs are kept up to date. Weekly updates on the audits and highlight the issues foreseen to meet any deadlines. Working across Calypso as a back-office system gained through experience with settlements and accounting functionality. Work across SQL and database procedures gained through either Sybase, Oracle or SQL-Server. Provide daily application production support for applications working closely with our clients business team. Assist with troubleshooting and infrastructure improvements. Assist with developing and implementing IT solutions to meet business needs, according to established standards and best practices. Conduct and support testing to ensure the quality of all deliverables. Arrange Role swap, Patching, Vulnerabilities fixes, server reboot and other release activities in time, make sure deadline are not breached. Skills and Experience Required 8+ years experience. Excellent communication skills both written and verbal. Good deadline management and communication for delays, slippages. Good knowledge of Unix, SQL (Sybase), Windows Server and Java. Experience on Ticketing Tools like GSD or Service Now or Remedy. Experience of Scheduling Tools like Control-M or Autosys. Troubleshooting and problem solving is essential. Able to handle crisis situations without any slippage on timely communication. Experience on Jenkins, scanning tools, JIRA and version control tools like GIT. Experience on CI/CD pipeline and tools: Jenkins, Ant build, Maven. Experience on Ansible or Other Deployment Tools. Comfortable operating in an agile development team, self-starting, motivated. Takes ownership, pride in delivered work. Financial Services background. Good to have ITIL framework knowledge. Good to have knowledge of Back office Swift settlement and confirmations. Desired Skills and Experience: Good to have an experience of Calypso as a back-office system gained through experience with settlements and accounting functionality. Knowledge of Fixed Income, Equity, Credit, FX and Commodities derivative products. Knowledge of primary market Investment Banking products

Works effectively with the Technology Teams to define and identifying customer requirement and understand quick solutions for project tasks. Build trusting relationships with stakeholders by consistently meeting and delivering upon their business needs; demonstrating and being respected for your domain knowledge. Manage communication with all internal and external stakeholders like Senior management within IT and Business. Ability to quantify and translate progress, issues and risks into meaningful metrics. Monitor, drive and report testing progress through test metrics; keep project stakeholders informed of test progress, issues and risks. Production support and reporting. Provide regular updates of incident, ticket progress and outstanding issues. Make use of appropriate testing tools and services where appropriate. Provide regular updates of incident, ticket progress and outstanding issues. Requirements Minimum of 4+ years of experience in industry standard file formats like XML, Flat Files (CSV, Fixed-Width), SQL and Production support. Strong understanding of Trade Products and Services being offered to clients. Understanding/certification on ERP - SAP will be an advantage. Good knowledge and working experience in agile / scrum methodologies. Good analysis and trouble shooting skills. Good interpersonal and communication skills as he/she has to work in global environments. Strong communication skills and documentation skills, Professional in oral and written English Good planning skills and quick response for the change Strong analytical and problem-solving skills, able to work independently, effectively, proactively and under pressure against multiple deadlines. Enthusiastic and self-motivated with excellent time management skills and strong initiative Should be flexible of working across multiple time zones

We are seeking a skilled Grafana Dashboard Specialist to lead the creation of robust dashboards for comprehensive end-to-end monitoring. The ideal candidate will have a strong background in production support monitoring, with a keen understanding of the metrics that matter to both technology teams and management. Key Responsibilities: - Design and develop Grafana dashboards to provide clear, actionable insights for end-to-end monitoring. - Strong Prometheus Knowledge - Collaborate with technology and management teams to identify key metrics and ensure they are effectively represented on the dashboards. - Integrate data from various sources, into Grafana for real-time monitoring and alerting. - Strong knowledge on multiple Grafana exporters and command line interface - Good knowledge on query language. - Leverage log aggregation and analysis to build insights from logs, presenting them as meaningful metrics on Grafana dashboards. - Develop custom Unix/Python scripts to automate the retrieval of logs and other data, feeding this information into Grafana. - Create and manage dashboards in Jira and ServiceNow for enhanced tracking and reporting of key metrics. - Support the production environment, troubleshooting and optimizing dashboards for performance and accuracy. Qualifications : - Proven experience in creating and managing Grafana dashboards for monitoring complex systems. - Strong knowledge of production support monitoring and experience in identifying critical metrics for monitoring and reporting. - Strong communication skills to work effectively with both technical teams and management.

Hi, We are actively looking to hire IT Incident Manager to be part of our team in Pune office. Below is the job description: What does a successful IT Incident Manager do at Fiserv: Has expertise in managing high-severity incidents across complex fintech systems. Drive incident response, resolution coordination, and ensure continuous improvement of our IT service landscape. The ideal candidate will have strong infrastructure awareness along with knowledge of monitoring and troubleshooting tools, and exceptional communication skills. What will you do: Lead and manage critical IT incidents (P1/P2/P3) from detection to resolution. Coordinate across engineering, infrastructure, operations, application support, and vendors. Ensure all incidents are resolved within defined SLA/OLA timelines. Proactively engage with incidents using monitoring tools. Use incident troubleshooting platforms/tools to analyse logs, metrics, alerts, and performance data. Ensure monitoring dashboards and alerting systems are configured and fine-tuned with relevant teams. Drive Post-Incident Reviews (PIRs) and formal Root Cause Analysis (RCA) for major incidents. Track and follow up on permanent fixes, automation, or process enhancements to prevent recurrence. Maintain documentation for known errors, runbooks, and operational workflows. Ensure adherence to ITIL-aligned Incident and Problem Management processes. Work hands-on with ServiceNow to manage incidents, escalations, and documentation. Continuously improve incident workflows, escalations, and reporting structures. Communicate incident impact, root causes, and updates effectively to both technical and business audiences. Serve as the key point of contact during high-impact incidents. Coach junior staff and support teams on monitoring, incident handling, escalation hygiene, and post-mortem discipline. What You Will Need to Have: 6 to 8 years of experience in IT Incident Management or Production Support roles. Experience in monitoring and managing real-time, high-availability systems (preferably in fintech/payment domains). Strong awareness of infrastructure concepts (networks, servers, storage, databases, Application basics etc). Proven expertise with monitoring and troubleshooting tools. Solid hands-on experience in ServiceNow. Familiar with incident handling frameworks, SLAs/OLAs, and escalation models. Excellent written and verbal communication - crisp, structured and executive-facing. Have to work in 24x7 support model / on-call rotation. What Would Be Great to Have: ITIL Foundation certification (preferred). We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protector veteran. Explore the possibilities of a career with Fiserv and Find your Forward with us !

Overview The main objective of this role is to ensure stability for the platform enabling PepsiCos digital transformation in workforce automation. This environment is a centralized platform used to create, monitor, and audit any robotic process automation (Bots) being deployed globally within PepsiCo. Technical support and sustain lead for Intelligent Automation (IA) infrastructure and bots running in that infrastructure. This role will provide technical leadership for geographically dispersed resources, working closely with Automation Development, the Citizens Development community, and key business contacts to sustain and expand the operational infrastructure, providing a centrally-supported and standardized environment. Responsibilities Responsible for the upkeep of the RPA (Robotics Process Automation) Infrastructure, and provide support to the hosted applications. Be the subject matter expert for the Intelligent Automation / UI Path infrastructure that includes UI Path, Windows servers, and Azure Cloud Maintain knowledge of advanced diagnostic and troubleshooting techniques, solid analytical skills, experience in RPA administration/configuration, refresh/upgrade projects and enhancements Proactively manage the Automation / UI Path environment and ensure that unplanned outages are reduced or eliminated by helping provide root cause for issues. Lead the on-call management, coverage schedule and executions when needed to assist with complex and critical incidents. Provide technical support collaboration with global resources and maintain operational stability through automation and adherence to standards. Responsible for the capacity management of RPA environments through continuous operational reviews and continuous collaboration with the Infra and development teams. Evaluate regularly the operational procedures to keep the environment in compliance with the PepsiCo control standards. Qualifications 5+ years production support experience 3-5 years Windows experience 1-2 years UI Path development experience (good to have) 2-3 years UI Path infrastructure experience 2+ years Azure cloud experience 2+ years ITSM process (incident, change, problem) experience Bachelors degree in Information Technology, Engineering, Computer Science, related field or equivalent experience Proficiency with Unix scripting Training & Advanced certifications on Automation tools (good to have) Experience in an IT programming development environment, ideally in RPA tools or test automation tools (UI Path/ AA/ Blue Prism/QTP/OpenSpan/WinAuto etc). Hands on development experience in any of the programming languages/platforms .NET / VB / VC++ / C++/J2EE. Experience in Microsoft stack is highly preferred. Experience in VB Script, JavaScript (AngularJS, NodeJS), Python, Perl, Bash & Powershell is highly desired Strong in design principles and modular programming techniques. Strong in requirement gathering and analysis (ability to work with a structured and methodical approach, combined with an inquiring mind) Ability to understand the business process and create process flow diagrams. Knowledge of Microsoft packages such as MS Excel (VBA scripting), Visio, Access, and Word. Problem solving issues that arise in day to day running of IPA processes and providing timely responses and solutions as required Advanced troubleshooting and problem analysis proficiency Exceptional organizational skills with an ability to manage multiple priorities in a fast-paced dynamic environment Leadership skills to direct remote resources Ability to communicate to both technical and management resources Preferred to have .net/Java developer certifications. Creating and maintaining solution documentation.

Overview The Enterprise Solutions SAP Integration Services Lead role is responsible for delivering, transitioning, and sustaining all application integrations that are being delivered across various projects that use common services and integration technologies including SAP PO, SAP DS, SAP SLT, SAP CI IS, SAP CI DS, and Ariba CIG. This is accomplished by building a skilled technical team to design, build, transition, and sustain each PepsiCo IT project while ensuring compliance with our governance standards and processes. Responsibilities Manages integration development, support, and governance team spread across different regions globally Engages functional and business teams to plan and implement integration solutions and ensures the right allocation of resources Monitors, evaluates and ensures projects are delivered on time, on budget, and with high quality Manages employees in Hyderabad IT hub and mentors team in their career within PepsiCo Provides guidance to team members and ensures patterns and best practices are followed through the lifecycle of the project. Actively engages other IT organizations and/or Business partners to address high priority integration issues and design fit-for-purpose solutions. Ensures compliance to corporate policies and maintains procedures and policies for integration applications in collaboration with other teams Removes roadblocks, cultivates relationships, and effectively communicates across Enterprise at various levels of leadership Qualifications Bachelor's degree in Computer Science or relevant disciplines with an IT emphasis is required. 10+ years of experience with integration applications with proven business and people results is required. Exposure to integration tools like SAP PO, SAP DS, SAP SLT, SAP CI IS, SAP CI DS, and Ariba CIG is a big plus Experience with integrations with large ERP applications like SAP Full lifecycle experience surrounding interfaces development - Requirements, Design, Data Mapping & Transformations, Development, Testing, Deployment and Production Support Excellent written and oral communication skills are a must Ability to multi-task and prioritize effectively in a fast-paced environment

Overview This role is positioned as a PepsiCo B2B EDI Integration Developer for the e-Commerce Gateway function (ECG) within the B2B ECG Integration DevSecOps team. In this capacity, this role has technical/functional design and customer relationship responsibilities for multi-year investment programs including PBNA PGT and FLNA PGT, from both development and production support perspective. Responsibilities Managing projects for 1 2 Pepsi business units. Working with trading partners and internal teams to Design and Deliver EDI projects, 2nd level support for production issues/resolution Responsible for project delivery from requirements analysis through design and delivery Knowledge of EDI transactions pertaining to key business processes is required, and preferred knowledge of Pepsico business specifics is desired. Translating key technical issues / concerns into appropriate dialog with customers and management Well adapted and ability to adhere to software life-cycle methodologies Interaction with IBM Sterling Integration and PepsiCo specific EDI system components Manage our team's customer expectations and concerns Qualifications Technical Skills 6+ years of experience Technical knowledge of XML, EDI, and protocol standards 3+ years experience with EDI (ANSI X12 and UCS) 3+ years experience with IBM Sterling Integrator preferred 2+ Years experience with Java 2+ years experience with common B2B communication methodsAS2, FTP, SFTP, FTPs, VAN 2+ years experience with PGP encryption Non-Technical Skills - * Excellent written and oral communication skills are a must * Self-motivation * Collaboration, partnering and facilitation skills * Attention to detail and quality * Ability to multi-task and prioritize effectively in a fast-paced environment. * Ability to work independently to achieve objectives * Strong trouble shooting skills * Excellent project management skills * Customer Service Focus Differentiating Competencies - Be creative and ability to operate in a start-up mindset. Willingness to learn. This role needs to be able to be self-directed with a minimum of guidance during most activities and responsibilities. This role needs to take ownership of the infrastructure,technologies, and incidents to be agile in delivering requests, restoring service, and resolving problems.Confidently presenting new ideas, techniques, and technologies to management is a critical skill. Cross-functional collaboration will ultimately define the success of this role

BASIC INFORMATION ON THE POSITION Position Name: Business Analyst PURPOSE OF THE ROLE The purpose of this role is to work independently with customers to understand the customer business model, needs / requirements and translate them into software requirements document which would be used by IT Design & Development teams for solutioning, provide functional support & clarifications to QA and technical teams throughout the project life cycle, assist the Business teams during User Acceptance Testing and involve in post production support & verifications. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Understand Business needs and elicit and document requirements Review with stakeholders and achieve agreement on requirements Achieve consensus on business needs, usability, performance and feasibility. For internal customers being supported: i) Develop and maintain knowledge & learning. ii) Proliferate offerings to sales team iii) Advise QA and Development teams on troubleshooting analysis Follow standard documentation processes, focusing on objectives of the customer, development and QA. Develop artefacts through case studies, white papers and lessons learnt. Feasibility analysis on prospective business Support project planning and status reporting. Sharing of knowledge and learning amongst peers. EDUCATION QUALIFICATION Degree: B.E Certifications (if any): Optional MINIMUM EXPERIENCE REQUIRED Overall (in years): 5+ years Relevant (in years): 3+ years DOMAIN/ FUNCTIONAL SKILLS Analytical skills, problem solving skills Strong BFSI domain knowledge Stakeholder management, communication skills, learning oriented, consensus building BA tools and techniques

How you will make an impact Make rapid improvements to existing Java/Angular Code base to solve production problems Identify and solve performance bottlenecks Help institute a more mature SDLC Gain knowledge and control of our loyalty platform integration points (live API's, Batch, Queue based processing). Participate in design sessions; work with product owners and team members to solve acceptance criteria Build and maintain all configuration and business logic rule documentation Assist other team members through coaching and mentoring Promote and demonstrate good coding practice and patterns for the team Set accurate time estimates and scope of work for tasks and/or projects assigned to you Fill information gaps as needed to accomplish gaps Develop simple solutions to complex problems Suggest innovative new ways to improve processes and/or components of work Effectively work with other groups and third parties What you need to be successful 5+ years of experience designing and developing applications and components usingJavaand Spring (Prefer JDK 11+ with Spring Boot) 3+ years of experience developing RESTful services using JSON Experience developing microservice cloud applications (Oracle, AWS, or Azure) 3+ years of experience developingSQLmulti-table queries, inserts, and updates (Prefer Oracle / PostgreSQL) Experience tuning SQL statements with execution explain plans Familiarity with Agile (e.g., Scrum Process) Bachelors Degree in Computer Science or related field is preferred Experience developing Loyalty, Accounting, or Banking applications preferred Message Queues (RabbitMQ, ActiveMQ, Kafka Streams) preferred Building Docker containers and configuring Kubernetes clusters (kubectl, Docker for Desktop) preferred Build Management tools (Bitbucket/Git, Gradle, Bamboo) preferred

PURPOSE OF THE ROLE The purpose of this role is to work independently with customers to understand the customer business model, needs / requirements and translate them into software requirements document which would be used by IT Design & Development teams for solutioning, provide functional support & clarifications to QA and technical teams throughout the project life cycle, assist the Business teams during User Acceptance Testing and involve in post production support & verifications. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Understand Business needs and elicit and document requirements Review with stakeholders and achieve agreement on requirements Achieve consensus on business needs, usability, performance and feasibility. For internal customers being supported: i) Develop and maintain knowledge & learning. ii) Proliferate offerings to sales team iii) Advise QA and Development teams on troubleshooting analysis Follow standard documentation processes, focusing on objectives of the customer, development and QA. Develop artefacts through case studies, white papers and lessons learnt. Feasibility analysis on prospective business Support project planning and status reporting. Sharing of knowledge and learning amongst peers. EDUCATION QUALIFICATION Degree: B.E Certifications (if any): Optional MINIMUM EXPERIENCE REQUIRED Overall (in years): 5+ years Relevant (in years): 3+ years DOMAIN/ FUNCTIONAL SKILLS Analytical skills, problem solving skills Strong BFSI domain knowledge Stakeholder management, communication skills, learning oriented, consensus building BA tools and techniques

Application Support (Banking Domain Preferred): Provide L2/L3 support for business-critical applications. Manage incidents, problems, and changes in alignment with ITIL practices. Collaborate with cross-functional teams to ensure application reliability and performance. Database & SQL Expertise: Write and optimize SQL queries across databases such as Oracle, Sybase, or SQL Server. Perform data analysis and troubleshoot database-related issues. Linux & Shell Scripting: Execute Linux commands for system monitoring and issue resolution. Develop and maintain shell scripts for automation and operational efficiency. Alert Management: Configure and manage alerts using tools like CloudWatch, Dynatrace, Prometheus, etc. Respond to alerts and take proactive actions to minimize downtime. Logs Management: Analyze application and system logs using tools like Splunk, ELK Stack, or native Linux utilities. Conduct root cause analysis (RCA) and document findings. ITIL & ITSM Practices: Apply ITIL principles in managing service operations. Use ITSM tools such as ServiceNow, JIRA, or BMC Remedy for ticketing and workflow management. Ensure compliance with SLAs and maintain high service quality standards.

Responsibilities: * Collaborate with cross-functional teams on process improvements * Ensure compliance with quality standards and safety protocols * Manage production schedules and inventory levels

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufacturing systems. - Configures, maintains, and supports manufacturing-specific applications, including integrations and database queries. - Document system configurations, support procedures, and issue resolutions. - Delivers system training and technical support to end-users on new features and updates to custom applications or manufacturing systems. - Familiarity with custom database-driven applications. - Understanding of programming/scripting languages (e.g., SQL, Python, .NET, Java). - Knowledge of software development life cycle (SDLC) and change control processes. - Understanding of manufacturing execution systems (MES), ERP platforms, and third-party database-driven applications. Shift Timimg : 7:30pm until 5:00am IST / 2:30pm until 12:00am IST