Production and Support Engineer

4 - 9 years

11 - 21 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Technical Skills:

1.Over 4+ years of IT experience, including 3+ years in L2 application support.

2.Proficient in managing large-scale production systems involving load balancing, distributed systems, microservices, monitoring, configuration management.

3.Strong hands-on experience in troubleshooting:

4.Application failures and performance degradation

5.Code-level issues and cloud platform incidents

6.Batch, infrastructure, database, and network failures

7.Skilled in ITIL practices: Event, Incident, Release, Problem, and Knowledge Management.

8.Experienced in production deployments using CI/CD tools.

9.Solid understanding of SLIs, SLOs, and handling burn rate s.

10.Working knowledge of SQL and NoSQL databases.

11.Proficient in monitoring and ing tools like AppDynamics, Splunk, ThousandEyes, and ITRS.

12.Expertise in cloud technologies, with a preference for PCF (Pivotal Cloud Foundry).

13.Expertise in Scripting technologies like Shell, Powershell, Python.

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E Solutions

Information Technology & Services

San Francisco

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