6446 Production Support Jobs - Page 28

Job Title: Tier 2 Support Engineer Type: Full-time Shift: 24x7 rotational (including weekends) Working hours : 2 Shifts between 8 PM EST to 8 AM EST (i.e. 5:00 AM IST to 6:00 pm IST ) About the Role We are looking for a Tier 2 Support Engineer to join our engineering and support team. This role requires strong technical troubleshooting abilities, especially in managing real-time production issues for enterprise-grade applications. You will be responsible for monitoring system health, triaging incidents, coordinating escalations, and ensuring prompt resolution. In addition to monitoring and incident management, you will also participate in continuous improvement initiatives and contribute to ...

About Business line/Function: BNP Paribas IT teams provide infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies. Within BNP Paribas Group IT, the filiere FORTIS oversees operationally to the challenges of IT applications with an end-to-end vision and consistently across the Bank. Several domains of these filiere contribute to this, including the domain Service Offering DevOps, which provides the DevSecOps platform for IT Group, Control Center, DB Activities and move to Cloud project. BNP Paribas Fortis is a bank t...

Correct format of the deals to be checked along with the T&C. Deals should be signed & stamped on a letterhead and all the rates mentioned should be in nett. Ros to be received from the agency - hard copy and xml for Edi purpose Follow up on Tapes & tape ids so that we don t miss on the start date and avoid any revenue loss. Wherever commercials need legal approval the commercial is sent for S&P/Legal approval. Ro s to be checked before entry - Check client / agency / brand / caption / tape id/ER/dur/amount so that there are no disputes raised during the time for collecting the money. Ensuring that every RO is entered accurately by doing the validations and saved into the system to avoid any...

Strong programming experience in C C++; - Strong Multithreading experience; - Practical knowledge in Sybase; - Strong experience in leading teams Secondary Skills '- Knowledge of MQ, Solace RMDS RV; - Understanding of Unix and scripting on Unix Platform Nice to Have Experience in: FX trading business working with multiple dev teams production support teams Agile style development methods Mandatory Competencies Programming Language - C++ - C++ Beh - Communication and collaboration Database - Sybase - Sybase Operating System - Operating System - Unix

Job Purpose This position is open with Bajaj Finance Ltd. Duties and Responsibilities Manage day-to-day production activities, ticket analysis and solutioning, Vendor management - Ensure production integrity and enforce standards. - Collaborate with support teams and deliver quality fixes on time. Required Qualifications and Experience Work Experience Requirements Experience AreaMinimum Requirement Production Support Role5 to 6 years Vendor Management3 to 6 years Total IT Experience5 to 6 years ________________________________________ Soft Skills & Attributes Skill/AttributeDetails LeadershipAbility to lead and manage internal/external support teams, vendors and business users CommunicationE...

Position Purpose The candidate will have the opportunity to work within WMIS as a Business Analyst closely with various teams to design & develop solutions aligned with our overall strategy. Responsibilities As Senior Business analyst, you will play an important role in projects by working closely with development team, Business and various transversal teams like Document Management, IT Security, IT Risk, Architect, Application Integration, and Production Support. You will report to Division head in Singapore Technical & Behavioral Competencies Very good experience in business analysis in Document management Good experience in working as BA for multiple minor Document management projects in ...

Position Purpose The IT Integrator assembles different IT components in order to create an integrated solution. Components can consist of software built in-house, software packages, hardware, network and hybrid IT installations. Responsibilities Direct Responsibilities The IT integrator delivers or assists in the delivery of the technical integration plan / action list the technical documents concerning the integration the assembly package to be deployed. The IT integrator provides technical support during integration and assembly testing assistance during the development and test environment setup The IT integrator challenges and optimizes architectural choices and technical decisions the d...

Position Purpose This role is for a ServiceNow Integration Analyst responsible for designing, managing, and maintaining integrations between ServiceNow and external systems. Responsibilities Direct Responsibilities Assess current processes to suggest improvements to business. Design, test, and follow the implementation of APIs and integrations to support business applications Collaborate with business stakeholders to understand requirements and develop solutions that meet their needs Work with development teams to ensure that APIs and integrations are properly integrated into applications Develop and maintain technical documentation for APIs and integrations Troubleshoot and resolve technica...

Skills and Knowledge Essential Technical Skills Strong Knowledge of Unix or Linux server platforms. Advanced Excel and SQL knowledge Experience with a disciplined approach to IT incident, problem and change management. Customer handling Desirable Technical Skills Industry experience in Telco or CRM/marketing industries. Essential Professional Skills (soft skills) Excellent Customer Service focus and orientation. Ability to deal with suppliers and employees at all levels. Proactive, with strong work ethic. Proven ability to work on own initiative and prioritise own workload effectively. Demonstrate effective team working skills, with a can-do attitude. Excellent English communication skills (...

Position Purpose We are looking for a passionate Developer to design, develop and install software solutions. The successful candidate will be able to - Build high quality, innovative and fully performing software in compliance with coding standards and technical design. - Design, modify, develop, write and implement software-programming applications. - Support and/or install software applications. - Participate in the testing process through test review and analysis. - Able to guide team in technical solutions and complete the deliveries - Good collaboration with Onshore and Offshore teams Requires a bachelor's degree in a related area and 5+ years of experience in Development. - Has knowle...

Position Purpose The Level 1 Application Support team serves as the first point of contact for users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading approval matrices into enterprise systems. This role ensures that decision-making hierarchies are accurately reflected in digital workflows, enabling seamless routing of approvals across departments. Key Responsibilities User Interaction : Respond to support requests via phone, email, or ticketing systems. Incident Logging : Accurately record...

Responsible for production system integrity and production system readiness of systems under the Digital Platform System team. Perform L2 support and troubleshooting for production incidents and critical system interface through Workflow and Automation systems. Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis. Support the IT Planner in meeting project objective and perform production transition for new system launch and system change request. Propose improvement for systems based on identified process gaps. Collaborating with business users and stakeholders to understand their requi...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts Lead project development, production support and maintenance activities Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated Create functional and technical specification documents Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines Ensure analysts adhere...

Position Purpose The Level 1 Application Support team serves as the first point of contact for users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading approval matrices into enterprise systems. This role ensures that decision-making hierarchies are accurately reflected in digital workflows, enabling seamless routing of approvals across departments. Key Responsibilities User Interaction : Respond to support requests via phone, email, or ticketing systems. Incident Logging : Accurately record...

Position Purpose Responsible for L2 support activities for an applications which are used for MyCredit Apps. This is an extended team which works along with the team located in Paris. Shift working to support application which is implemented globally. Shift timings 07:00AM-03:30PM/09:30AM - 06:00PM/01:30PM - 10:00 PM. Also required to provide on call support during weekends or weekdays on rotation basis. Flexibility to support the application on Mumbai Bank Holidays on rotation basis. Responsibilities Direct Responsibilities Upgrade of MSBI platform Interactions with Microsoft support Incident / problem management with ServiceNow Liveplay management Coordination with Infrastructure teams (Sy...

Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. Associate will be responsible for performing daily tasks related to Income process carried out in the principal lending department. He/ She will work on the daily tasks, monitor the Income events, and process the payments, Redemption event and reconciliation of claims. directly reports to the Team Manager of the Income. The staff will be working closely with Paris management, Relationship management, Front office, and external Brokers /counterparties as part of their daily BAU. Responsibilities Direct Responsibilities Keep up an...

We are looking for a skilled professional with 6-12 years of experience to join our team as an ITIL L3 Production Support specialist in Bengaluru. The ideal candidate will have excellent written and oral communication skills, with a basic understanding of Service first and project management principles. Roles and Responsibility Assist in change payload from service and coordinate with stakeholders to capture relevant information. Coordinate tracking activities and information across multiple teams. Support the preparation of documentation, presentations, meeting minutes, and forward views. Attend Stability and Governance meetings and deliver results. Understand tools like Excel, PPT, JIRA, a...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts ...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts ...

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts ...