Job Role of an Airport Representative Representing the organization as an Airport Representative. Welcoming guests & assisting them at arrival/departure. Interacting with Guests for brief/debrief of itinerary. Responsible for strictly following the prescribed procedures (Class by Sita) & making the guest comfortable & their experience memorable. Responsible for welcoming, assisting guests in arrival & departure transfer. Assist the guest at the time of check in & check out at the hotel. Brief the guest about complete tour itinerary (If required). Prepare paging board as per the allocated assignment. Reconfirm the flight, hotel, vehicle & all other details before transfer. Ensuring Vehicle quality by performing complete vehicle check-list process. Ensure to carry required amenities as detailed for allocated assignment. Disseminating correct & timely information to Operations team. Effective laisoning between DO-CSE, TDO & ADO. Assist the client in all possible ways in consultation with the file handler and duty officer. Provide clients' feedback to the operation team. Should be responsible for assisting official work / assisting Duty Officers as needed. Should have good knowledge of brand specific requirement.
We are hiring Manager- Training & Development. Interested candidates can share their CV at minu.rana@sita.in or 9654425677 Job Location: Gurgaon Job Description: Needs Assessment - Identify Training needs of employees. Design Training content - Create Training manuals/ learning programs using techniques such as classroom learning, demonstrations, one-on-one coaching or online learning. Plan Training calendar. Training Delivery - Conduct employees training, motivate and guide employees to maximize their efficiency, their abilities. Evaluate results - Post Training completion to ensure the objectives have been met. Administration - Manage Training programs. Evaluate Training out comes, maintain records of trainees progress and achievements. Monitor training costs against budgets and ensure efficient use of company resources. Must be Open for Travel to Different locations (PAN India)
Talent Acquisition Develop and execute a comprehensive talent acquisition strategy aligned with business goals. Lead full-cycle recruitment for key roles, ensuring a seamless candidate experience. Partner with Line managers to define job requirements, workforce planning, and diversity hiring goals. Optimize sourcing strategies (LinkedIn, job boards, referrals, campus hiring, etc.) to attract top-tier talent. Implement data-driven recruitment metrics (time-to-fill, cost-per-hire, quality of hire) and refine processes. Enhance employer branding through social media, career sites, and recruitment marketing campaigns. Manage relationships with recruitment agencies, vendors, and external partners. Employee Experience & Engagement Design and implement employee experience programs that enhance engagement, retention, and workplace satisfaction. Conduct employee feedback surveys and analyze insights for action plans. Enhance onboarding and offboarding programs to ensure a smooth transition for employees. Foster a culture of recognition, well-being, and inclusion through initiatives like rewards programs, wellness activities, and DE&I efforts. Collaborate with leadership to address employee concerns and improve workplace culture. Organize employee engagement events, team-building activities, and internal communications strategies. HR Technology & Process Improvement Oversee the HR tools to streamline recruitment and engagement processes. Stay updated on HR tech trends (AI in recruitment, engagement platforms) and recommend improvements. Automate and optimize HR workflows for efficiency and scalability. Onboarding and Offboarding: Oversee the onboarding process for new hires, ensuring a smooth transition. Manage the offboarding process for existing employees, including exit interviews and knowledge transfer. HR Metrics: Develop and generate regular reports on recruitment performance, including key performance indicators (KPIs) such as time-to-fill, cost-per-hire, and candidate source analysis. Track and analyze key HR metrics, such as time-to-hire, cost-per-hire, and employee turnover. Use data to inform recruitment and employee experience strategies. Create visualizations (e.g., charts, graphs) to present recruitment data in a clear and concise manner.
Roles and Responsibilities Handle correspondence, emails, phone calls, and visitor coordination. Provide administrative support as needed. Support in prepare reports using Excel and PowerPoint. Coordinate logistics for events, conferences, and presentations. Manage executive calendars, schedule meetings, appointments, and travel arrangements. Desired Candidate Profile 3-8 years of experience as an Executive Assistant or similar role. Proficiency in Calendar Management (e.g. Google Calendar), MOM (Meeting Organization & Management), Presentation software (e.g. PowerPoint). Excellent communication skills with ability to handle confidential information discreetly.
Roles and Responsibilities Handle correspondence, emails, phone calls, and visitor coordination. Provide administrative support as needed. Support in prepare reports using Excel and PowerPoint. Coordinate logistics for events, conferences, and presentations. Manage executive calendars, schedule meetings, appointments, and travel arrangements. Desired Candidate Profile 2-8 years of experience as an Executive Assistant or similar role. Proficiency in Calendar Management (e.g. Google Calendar), MOM (Meeting Organization & Management), Presentation software (e.g. PowerPoint). Excellent communication skills with ability to handle confidential information discreetly. Interested candidates can share their CV at: ritika.aggarwal@sita.in Show more Show less
Roles and Responsibilities Handle correspondence, emails, phone calls, and visitor coordination. Provide administrative support as needed. Support in prepare reports using Excel and PowerPoint. Coordinate logistics for events, conferences, and presentations. Manage executive calendars, schedule meetings, appointments, and travel arrangements. Desired Candidate Profile 3-8 years of experience as an Executive Assistant or similar role. Proficiency in Calendar Management (e.g. Google Calendar), MOM (Meeting Organization & Management), Presentation software (e.g. PowerPoint). Excellent communication skills with ability to handle confidential information discreetly.
Specific responsibility / day to day activities Monitor day-to-day Quotes to ensure customer satisfaction and to meet targeted timelines. Actively engage in briefing and debriefing from the Country specialists for each tour. Manage entire life cycle of events including accounting, documentation etc while the Clients are on tour. Ensure proper cost control within stipulated time line. Ensure collection of the payments for the files being handled as per payment policy Maintain a close PR with all service providers. Ensure close co-ordination between Operations and Transport Teams. Coordinate & follow up with: Respective foreign market manager.•Product and R&D team for preparing the product & brochures.•Suppliers as and when required .•Branches and/or service providers as required. Designing of itineraries and costing and functional supervision and support to team Whenever necessary, negotiate for better rates with hotels for specific movements. Ensure given market sales/GOP are achieved Preparing business MIS and give it to manager on timely basis
Job Role of an Airport Representative Representing the organization as an Airport Representative. Welcoming guests & assisting them at arrival/departure. Interacting with Guests for brief/debrief of itinerary. Responsible for strictly following the prescribed procedures (Class by Sita) & making the guest comfortable & their experience memorable. Responsible for welcoming, assisting guests in arrival & departure transfer. Assist the guest at the time of check in & check out at the hotel. Brief the guest about complete tour itinerary (If required). Prepare paging board as per the allocated assignment. Reconfirm the flight, hotel, vehicle & all other details before transfer. Ensuring Vehicle quality by performing complete vehicle check-list process. Ensure to carry required amenities as detailed for allocated assignment. Disseminating correct & timely information to Operations team. Effective laisoning between DO-CSE, TDO & ADO. Assist the client in all possible ways in consultation with the file handler and duty officer. Provide clients' feedback to the operation team. Should be responsible for assisting official work / assisting Duty Officers as needed. Should have good knowledge of brand specific requirement.
Work on day-to-day Operational Tasks Quotes to ensure customer satisfaction and to meet targeted time lines. Manage entire life cycle of events including, documentation, client meetings etc while the Clients are on tour. Maintain a close PR with all service providers. Manage operations/transactions in the companys designed software/system in a timely manner including giving booking to branch/associate offices, hotel guarantee, guide & transport services. Coordinate & follow up with: Respective foreign market manager/Leader[. Suppliers as and when required. Branches and/or service providers as required. Whenever necessary, negotiate for better rates with hotels for specific movements. Give bookings to hotels/airlines/train/Safaris. Raising Invoicing on time.[GA6] Collect payment of the tour files as per payment policy
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