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Product Support Executive

Product Support Executive

Inkarp

3 - 7 years

0 Lacs

ghaziabad uttar pradesh

Posted:11 hours ago| Platform: Shine logo

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Skills Required

product support life sciences nanoscience technical support sales application support technical discussions customer relationship management communication skills presentation skills relationship management analytical skills coordination skills presales consultations product presentations customer visits demonstrations marketing concepts aiml problemsolving skills time management skills

Work Mode

On-site

Job Type

Full Time

Job Description

As a Product Support Executive for Life Sciences and Nanoscience products in Delhi NCR, your primary objective is to drive business growth and customer satisfaction. You will be responsible for providing technical product support, pre- and post-sales assistance, and achieving defined sales targets in the assigned region. - Identify, develop, and convert sales opportunities - Achieve monthly and annual sales targets - Provide pre-sales consultations, product presentations, and application support - Conduct customer visits, demonstrations, and technical discussions - Manage customer relationships for satisfaction and repeat business - Coordinate effectively with internal sales and service teams - Address customer queries and ensure timely resolution of technical issues - Maintain detailed records of customer interactions and activities To be successful in this position, you should hold an M.Sc. degree in Physics, Chemistry, Biology, or Biotechnology and have a minimum of 3 years of experience in product support or sales of scientific instruments. Strong communication, presentation, and relationship management skills are essential, along with a basic understanding of marketing concepts. Knowledge of AI/ML is considered a plus. Your passion for technology, coupled with strong analytical and problem-solving abilities, excellent coordination, and time management skills will be crucial. The ability to work independently and travel extensively within the region is also required. No additional details of the company were provided in the job description.,

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Product Support Executive