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5 - 10 years

7 - 12 Lacs

Hubli, Mangalore, Mysore

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Job Title: Sales Account Manager Function: Software Outside Sales Location: Bangalore (Remote) Company Profile: We are on a quest to make your information technology work harder for you. That s why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest s invitation to the global community to be a part of its innovation, as well as our firm commitment to ensuring customer satisfaction, we will continue to deliver solutions that have a real impact on our customers today and leave a legacy we re proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we ll work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we re in this together. Welcome to a new Quest. You are invited to Join the Innovation. Responsibilities Field sales role responsible for selling the breadth of the software product and services portfolio to a geographic or vertical set of defined, Enterprise, BSFI, Large and Conglomerate accounts in South India region. Principal Accountabilities: -Represents a balanced sales effort for a range of software products and services, knowledge, and selling skills. -Grows the territory/region/account base/named accounts to attain financial objectives. -Understands customers business and solutions requirements. -Territory/regional account management, including account planning and sales forecasting. -Customarily and regularly engaged with decision makers at client facilities in performing primary duties. -Leads the sales process and utilizes all available resources to manage accounts. Knowledge and Skills -Identifies appropriate software products and services to meet the full range of customer needs. -Identifies cost-effective and practical alternatives for the customer by bundling products/services solutions to maximize Quest Software s opportunity while meeting the customer s needs. -Point of contact for escalated issues. -Skilfully negotiates with others to achieve desired results and meet customer needs. -Work is guided by sales business plans. -Actively participates in setting sales objectives to meet plans. -Escalates matters of business risk -Influences others through their sales expertise. -Manages critical customer sales and accounts. -Collaborate with extended teams to get work done -Models effective team behaviour. Account Complexity: Number of Products/Services Sold: Focused on growing from selling single to multiple solutions. -Type of Product/Service Sold: Sells Quest Software products and services. -Number of Accounts: Sells to medium to large-sized accounts. -To Whom is the Product/Service Being Sold: Sells software products/services to corporate IT groups in large Organizations. -Network with Cx, such as CIO/CTO/ decision makers, a plus. -Number of Decision Makers Involved in the Sale: Will typically deal with more than one decision maker. Account Breadth Industry: Sells to multiple industries. -Function: Project management skills. Able to provide direction to less senior sales team members. Financial and business acumen are essential. -Products and Services: Primarily selling enterprise software products and services. -Customers: Multiple types of customers, generally larger accounts. Job Duty Differentiators Solutions Focus: In-depth knowledge of the breadth of offerings. -Account Complexity: Highly complex named accounts. -Customer Interface: Gains access to and manages relationships with department heads. -Sales Process Focus: Leads through the entire process and delegates tasks. Identifies opportunities or acts on previously identified opportunities. Job Scope Differentiators Large Sales Quota Qualifications Experience: Functional/Leadership -10+ years of relevant work experience. Skills: Technical /Functional/ Leadership -Should have strong account engagement skills. Ability to drive outcome-based selling and solution selling. -Should have experience in handling Banks and large enterprises. -Manage complex deals -Specialized breadth or depth of knowledge as well as a proven record of sales success. -Understands customer s decision-making process, goals, objectives, and strategies. Strong business and financial acumen. -Assesses potential sales opportunities and develops value propositions. -Develops product solutions for customers. -Effective presentation and negotiation skills. -Ability to develop long-term strategic and executive-level relationships. Qualification: Graduate or Postgraduate with relevant experience. Company Description: At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. We re not the company that makes big promises. We re the company that fulfills them. We re Quest: Where Next Meets Now. Why work with us! Life at Quest means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationship. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members health and wellness is our priority as well as rewarding them for their hard work. Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at http://www.quest.com/careers . #LI-NS1

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10 - 16 years

35 - 45 Lacs

Mumbai

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision of Operations leadership, the Coordinator is responsible for the implementation of health, safety and environmental policies, procedures and guidelines as instructed. Duties are likely to be within a defined project, work site or geographic location. Activities include, but are not limited to, hazard identification and risk management, incident reporting, investigation and causal analysis, waste minimization, pollution prevention and control, emergency response, and various compliance activities in all areas of HSE. Provides oversight of the integrated management system (HMS) that at a minimum meets the needs of the company and the requirements of industry standards. Conducts and participates in internal, regulatory, and customer audits and inspections. Record-keeping and other general administrative duties are likely. Provides technical advice, data interpretation, training, and process improvement. Requires an Undergraduate Degree in an HSE related field, Science, or Engineering and three years of experience in Oil & Gas, or Manufacturing. Job Description: 1. Person must have minimum 5 years of experience in implementation of HSE strategies, policies, procedures, and processes in Upstream Oil & Gas Drilling & Completion Operation in onshore and offshore. 2. Person must be fluent in Hindi and English communication. (Read, Write and Speak) 3. Person must be aware about statutory requirements applicable in upstream oil & gas drilling operation in India e.g. OMR, OISD, PESO, PCB etc. 4. Develop and implement, project specific HSE bridging document, ERP, annual HSE plan. 5. Run campaign, conduct drills, inspections, and audit as per project annual HSE plan. 6. Prepare weekly and monthly HSE Reports. 7. Conduct project specific weekly safety meeting and participate in customer s monthly safety meeting. 8. Person must participate in Hazard Identification and Risk Management to ensure effective controls are identified and in place. 9.STOP any unsafe work and develop culture among crew for same. 10.Co-ordinate HSE related matter with customer and contractor. 11.Carry out incident investigation, root cause analysis and identification and implementation of Corrective and Preventive Actions (CAPA). 12.Person must be well versed with Microsoft Office Package i.e. Word, Excel and Power Point. Location: Navi Mumbai/ Kakinada - Ready to re-locate Barmer and other locations based on project requirement within India/ outside India. Qualifications Minimum qualification: M. Tech in HSE/ Industrial Safety or B. Tech in Fire & Safety/ Industrial Safety or Engineering/ Science Graduate + Diploma in Industrial Safety Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Requisition Number: 199039 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: HSE Full Time / Part Time: Full Time

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2 - 4 years

14 - 16 Lacs

Gurgaon

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As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: Gain new accounts and seek opportunities in your account territory Manage small- to medium-sized accounts Stay informed of industry trends to help resolve specific market challenges Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements Ability to articulate the value proposition of our product/service offerings Potential to use multiple sales tools simultaneously to complete sales transactions Ability to establish relationships with customers and partners Desirable Requirements 2-4 years relevant experience

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5 - 9 years

6 - 10 Lacs

Hyderabad

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Manage, coach, and inspire a global team of managers known for being the best of the best that provides specialized, differentiated care and support to our fans, and internal teams. follow a structured approach to operational management, driving performance to stated goals and reporting on current performance Dig into business results and deliver action-focused insights and analysis to the right people. Provide leadership, coaching, and feedback to your team members to meet KPIs, goals, and objectives. coach and develop team managers, assessing their strengths and development needs, and giving timely and specific feedback Establish a collaborative, inclusive, and positive working environment through open communication, a positive approach, and intentional collaboration. lead teams to understand business priorities and how their work connects to strategic objectives maintain and improve a level of product or service knowledge by working closely with all departments and ensuring effective cross-training and mentoring Continuously look for solutions to improve current processes and systems, and provide valuable feedback for product/service improvement. understand the factors that impact performance and work cross-functionally to remove barriers and promote service optimization If This Role Is For You, Then You Are a leader - you are the one that can rally the troops, can tell a story that people get behind and you can drive results in difficult times a great communicator - from presentations to senior leaders to daily conversations with advisors, you strike the right balance with the right audience consistent - people know what they can expect from you, there is rhyme and reason to how you operate and others value your dependability pro-active - a self-directed and motivated person who s able to personally jump in, roll up your sleeves, and take the lead without being asked efficient - highly resourceful, organized, and evaluates everything to implement ways of doing things better and faster influential - you are comfortable taking a stand and convincing others to join you a team player - a leader that encourages team collaboration, works well with peers, promotes enthusiasm, leverages powers of influence, and builds relationships gets it done - believes that actions speak louder than words, and thrives on achievement accomplished - has a track record of professional achievement listens - always listening to feedback with an open mind on how to improve the business for our players and our employees Additional Information: If you re interested in this role, you ll need these skills or experiences: 5 or more years of experience in customer care and/or contact center management 5 or more years of experience directly managing people Strong operational management capabilities, with a proven track record of delivering results against key performance targets and goals Experience setting performance goals, performance managing, and professionally developing other people managers Excellent verbal and written communication skills, and the ability to interact professionally with a diverse group of staff and senior management Strong presentation skills to relay stories told by data Ability to use influence to drive cross-functional results

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3 - 5 years

9 - 13 Lacs

Bengaluru

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Role Purpose: Supports the requirements of Accounts for Sterlite. Provides end to end support to Aaccount Manager Key Accountabilities: 1. Maintains customer education material/documents about customized offerings of the business unit (products / services / software) 2. Updates and maintains a repository of customer points of contact for business development/repeat business opportunities 3. Develops documentation/presentations for new business pitches and on boarding of new clients 4. Implements new methods of engagement for existing key accounts 5. Provides on ground support for special programs for key accounts 6. Contacts existing customers to discuss and give recommendations on simple queries and how specific products or services can meet their needs Preferred Experience and Qualification: Prior experience in product / service / software business in the sub-region. Graduate with MBA 5-10 years experience Role Description Role Title Account Manager - Lead Role Purpose New Position for SCB Sales Working with (Reporting Relationship) AGM Sales Grade @ STL M5/M6 What the role entails (Key Responsibilities) (Indicative -The role is bigger) 1. Key account management - India region (B2B Role) 2. Business development (Hunting for new clients) 3. Techno commercial operations 4. Sales and Marketing of solutions/products 5. CXO level engagements What we are looking for in you (Skills, Knowledge, Special Attributes, Mobility) 1. Having an experience in B2B Sales - OEM/Telecom domain experience is must 2. Market understanding in structure cable business is must/preferred 3. Competition awareness 4. Strong relationship building with clients 5. Strong performer 6. Roadmap to achieve Sales target Location Bangalore

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4 - 7 years

10 - 14 Lacs

Mumbai

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The Service Delivery Coordinator manage full IT Infrastructure services life cycle following ITSM ITIL best practices. Successful service delivery coordination includes full-service implementation from request to delivery, ensuring proper quality, quantity and end-customer satisfaction for enterprise applications and solutions, using proper KPIs and measures within agreed service level agreements. The SDC leads worldwide cross-functional workstream s, task forces and other initiatives, involving different technical team members, contractors, vendors and stakeholders, ensuring IT infrastructure services are delivering the expected scope and business value, while completing on budget and on schedule. Key Duties Responsibilities: Accountable for ensuring IT infrastructure services are delivering on-time, on budget, and meeting functional and quality specifications. Forecasts, manages, and reports on IT infrastructure services, managing deviations, issues, risks, problems and changes using appropriate and agreed upon processes and tools established within the company. Handling IT service escalations by combining business impact judgment with effective technical assessment done by proper key subject matter experts. Identifies resources needed to complete work and collaborates with resource manager(s) in order to assemble appropriate ad-hoc skilled teams. Provides frequent dashboards and status reports, communicating to applicable executive leadership and key stakeholders. Develop and execute service delivery plans that maximize, improve or enhance internal customer experience and achieve higher product/service adoption, customer satisfaction, and overall health scores. Knowledge, Experience Skills Experience working in ITSM (ITIL) environments, being an advantage other experiences in Agile, Waterfall, and Hybrid methodologies. ITIL Foundation v4 Certification is an advantage. Demonstrated proficiency in Microsoft Office Suites of products, (ie Visio, Excel, PowerPoint, Outlook, etc). Experience managing ITSM ServiceDesk tools is an advantage. Experience with multiple working streams and coordinating with enthusiastic, wide teams of 10 or more team members. All of them, with the ability to influence inside and outside of the organization at the highest levels to garner support. Large enterprise initiatives experience is an advantage. Proven coordination experience including background in project management or service management with the ability of dealing with different roles and seniority levels. Strong understanding of various technologies, focused on IT infrastructure (server, storage, networking), applications, cloud technologies, information security, and databases. Good written and verbal communication skills in Spanish and English. Both fluid for communicating with other countries would be a must. What do we offer Flexible working hours Remote Work-life balance Excellent, dynamic and multicultural environment

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3 - 8 years

9 - 13 Lacs

Pune

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Its fun to work in a company where people truly BELIEVE in what theyre doing! Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world s largest technology distributor with operations in 64 countries and more than 35,000 associates. Position Summary: Promotes and sells a portfolio of technical and/or nontechnical products and/or services and solutions directly to current and new end customers; informs customers of new product/service introductions and prices; creates, monitors and revises lead generation plans to ensure a substantive sales opportunity pipeline. This discipline is intended to accommodate 1) jobs whose accountabilities span two or more job disciplines within the job family; 2) jobs that are not covered by a defined discipline within the job family. What you bring to the role: Established and productive professional individual contributor. Works independently with general supervision. Problems faced are difficult and may be complex. May influence others within the job area through explanation of facts, policies and practices. Works on moderate to complex projects. Uses company standard policies and procedures to resolve a variety of issues. Exercises judgment within defined procedures and practices to determine appropriate action. Receives moderate level of guidance. Work is reviewed for soundness of judgment and overall accuracy. General proficiency with various tools, systems, and procedures required to accomplish the job. May need to consult with Senior/Specialist staff members on some technical issues. A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience. *This is not a complete listing of the job duties. It s a representation of the things you will be doing, and you may not perform all of these duties.

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Exploring Product Service Jobs in India

The product service job market in India is rapidly growing with the increasing demand for skilled professionals in this field. Companies are constantly looking for individuals who can understand customer needs, develop products or services accordingly, and ensure customer satisfaction. If you are considering a career in product service, India offers a plethora of opportunities for job seekers.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The average salary range for product service professionals in India varies based on experience level. Entry-level positions can expect to earn between INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 15 lakhs per annum.

Career Path

A typical career path in product service may include roles such as Product Manager, Senior Product Manager, Product Director, and Chief Product Officer. The progression usually involves taking on more responsibilities, managing larger products or services, and leading teams.

Related Skills

In addition to product service knowledge, professionals in this field are often expected to have skills in market research, project management, data analysis, and communication.

Interview Questions

  • What is your experience with developing new products/services? (basic)
  • How do you gather and analyze customer feedback? (medium)
  • Can you describe a successful product/service launch you were involved in? (medium)
  • How do you prioritize features in a product/service roadmap? (advanced)
  • How do you handle conflicts within a product development team? (medium)
  • How do you stay updated on industry trends in product development? (basic)
  • Can you explain the difference between product management and project management? (basic)
  • How do you measure the success of a product/service? (medium)
  • Can you walk us through your approach to developing a product/service from ideation to launch? (advanced)
  • How do you handle changes in requirements during the product development process? (medium)
  • What tools do you use for product/service roadmap planning? (basic)
  • How do you ensure product/service quality and customer satisfaction? (medium)
  • Can you discuss a time when a product launch did not go as planned and how you handled it? (advanced)
  • How do you collaborate with cross-functional teams in product/service development? (medium)
  • How do you prioritize features based on customer feedback and business goals? (advanced)
  • Can you discuss a challenging stakeholder interaction you had during a product development process? (advanced)
  • How do you approach competitor analysis in product/service development? (medium)
  • Can you explain the concept of MVP (Minimum Viable Product) and its importance? (basic)
  • How do you ensure alignment between product/service development and company goals? (medium)
  • How do you handle market changes that impact the product/service you are working on? (advanced)
  • Can you discuss a time when you had to make a difficult decision regarding a product/service feature? (medium)
  • How do you incorporate user feedback into the product/service development process? (medium)
  • Can you discuss a time when you had to pivot a product/service strategy based on market feedback? (advanced)
  • How do you stay motivated and innovative in your role as a product/service professional? (basic)

Closing Remark

As you prepare for product service job interviews in India, remember to showcase your expertise in product development, customer satisfaction, and market trends. Stay confident in your skills and experiences, and you will surely land a rewarding career in this dynamic field. Good luck!

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