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Client Servicing Associate

3 - 6 years

5 - 8 Lacs

mumbai

Posted:1 day ago| Platform: Naukri logo

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Skills Required

usage digital content client service associate brand management product service social media account management troubleshooting analytics client management

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Knowledge of the social media and digital content landscape.
  • Understanding of platforms, content formats and analytics.
  • A keen interest in the dynamic nature of digital trends and audience consumption patterns.
  • Experience in managing and developing new client relationships within the full lifecycle of the account - from onboarding, ongoing account management, technical troubleshooting, to reporting.
  • The ability of being meticulous, detail oriented and focused in driving daily conversations and deliverables (internal & external).
  • This role also requires you to work across functions and departments to bring the product to life.
  • Understanding of B2B marketing of digital technology products and solutions is a must.

Your Primary Responsibilities will include:

  • Thinking for social and digital while ensuring client delight
  • Managing key projects with efficient execution across cross-functional teams
  • Cracking briefs, processing and executing client projects independently
  • Coordinating with internal teams to ensure timely fulfillment of projects
  • Maintaining trackers, reports for client interaction, product/ service usage
  • Driving and increasing value across existing clients.
  • Planning, strategizing and execution of campaigns
  • Creating monthly and quarterly reports to determine efficacy and meet KPIs.

More Jobs at Never Grow Up Mumbai

Client Servicing Associate

mumbai

3.0 - 6.0 yrs
|

INR 5 - 8 Lacs

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