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1.0 - 3.0 years

2 - 4 Lacs

Mumbai

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Key Responsibilities 1. Respond to customer inquiries via phone, email, or chat. 2. Provide product/service information and assistance to customers. 3. Resolve complaints and issues promptly while ensuring customer satisfaction. 4. Maintain accurate records of customer interactions and transactions. 5. Process orders, returns, and exchanges efficiently. 6. Collaborate with internal teams to ensure customer issues are addressed. 7. Provide feedback to management on customer trends and common concerns. Skills Qualifications 1. Excellent verbal and written communication skills. 2. Strong problem-solving abilities and a customer-focused approach. 3. Ability to manage multiple tasks in a fast-paced environment. 4. Experience in customer service or a similar role is preferred. 5. Proficiency in using customer service software and systems. 6. Strong organizational skills and attention to detail. If youre passionate about providing top-notch service and working in a supportive team environment, wed love to hear from you! Submit Here! Once you hit submit, our team will reach out to you!

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1.0 - 4.0 years

3 - 6 Lacs

Mumbai

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We are looking for a dedicated and friendly Customer Service Executive to join our team. The ideal candidate will be responsible for providing excellent service to customers, addressing inquiries, and resolving issues in a timely and professional manner. Job Description Key Responsibilities 1. Respond to customer inquiries via phone, email, or chat. 2. Provide product/service information and assistance to customers. 3. Resolve complaints and issues promptly while ensuring customer satisfaction. 4. Maintain accurate records of customer interactions and transactions. 5. Process orders, returns, and exchanges efficiently. 6. Collaborate with internal teams to ensure customer issues are addressed. 7. Provide feedback to management on customer trends and common concerns. Skills Qualifications 1. Excellent verbal and written communication skills. 2. Strong problem-solving abilities and a customer-focused approach. 3. Ability to manage multiple tasks in a fast-paced environment. 4. Experience in customer service or a similar role is preferred. 5. Proficiency in using customer service software and systems. 6. Strong organizational skills and attention to detail. If youre passionate about providing top-notch service and working in a supportive team environment, wed love to hear from you! Submit Here! Once you hit submit, our team will reach out to you! We win, when our clients win. Choosing a selection results in a full page refresh. Opens in a new window.

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1.0 - 6.0 years

14 - 16 Lacs

Bengaluru

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Account Executive, Inside Sales The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Account Executive, Inside Sales on our Inside Sales Team in Bangalore . What you ll achieve As an Inside Sales Account Executive, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: Gain new accounts and seek opportunities in your account territory Manage small- to medium-sized accounts Stay informed of industry trends to help resolve specific market challenges Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements 1+ years of experience in IT hardware sales Ability to articulate the value proposition of our product/service offerings Potential to use multiple sales tools simultaneously to complete sales transactions Ability to establish relationships with customers and partners Desirable Requirements 1+ years relevant experience Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 30-May-25

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2.0 - 4.0 years

14 - 16 Lacs

Bengaluru

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Account Executive, Inside Sales The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Account Executive, Inside Sales on our Inside Sales Team in Bangalore . What you ll achieve As an Inside Sales Account Executive, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: Gain new accounts and seek opportunities in your account territory Manage small- to medium-sized accounts Stay informed of industry trends to help resolve specific market challenges Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements 2+ years of experience in IT hardware sales Ability to articulate the value proposition of our product/service offerings Potential to use multiple sales tools simultaneously to complete sales transactions Ability to establish relationships with customers and partners Desirable Requirements 2-4 years relevant experience Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 13-June-25

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1.0 - 3.0 years

6 - 10 Lacs

Pune

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides accurate and prompt responses to a wide range of Human Resources customer inquiries within an HR Service Center Utilizes knowledge base, documented procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail Escalates complex to difficult issues that require specific, in-depth knowledge to the appropriate resource Receives and processes requests for moderate to complex personnel actions in the Human Resources Information System (HRIS) and ensures data integrity is maintained Tracks all customer contacts and follows up to ensure satisfactory resolution Serves as a first-level contact for most Human Resources administration issues Helps other team members as required Requires a high school diploma or equivalent, and five years of experience in Human Resources, including two years in a customer service environme Location: Pune Working Hours: Night Shift( 06 PM to 03 AM) Qualifications Location Sai Radhe Building 100, 101, Pune, Monaghan, 411001, India Job Details Requisition Number: 199460 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: GBS Admin Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

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1.0 - 3.0 years

6 - 10 Lacs

Pune

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides accurate and prompt responses to a wide range of Human Resources customer inquiries within an HR Service Center Utilizes knowledge base, documented procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail Escalates complex to difficult issues that require specific, in-depth knowledge to the appropriate resource Receives and processes requests for moderate to complex personnel actions in the Human Resources Information System (HRIS) and ensures data integrity is maintained Tracks all customer contacts and follows up to ensure satisfactory resolution Serves as a first-level contact for most Human Resources administration issues Helps other team members as required Requires a high school diploma or equivalent, and five years of experience in Human Resources, including two years in a customer service environment Qualifications Location Sai Radhe Building 100, 101, Pune, Monaghan, 411001, India Job Details Requisition Number: 199380 Experience Level: Entry-Level Job Family: Support Services Product Service Line: GBS Admin Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

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1.0 - 3.0 years

7 - 11 Lacs

Pune

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides accurate and prompt responses to a wide range of Human Resources customer inquiries within an HR Service Center Utilizes knowledge base, documented procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail Escalates complex to difficult issues that require specific, in-depth knowledge to the appropriate resource Receives and processes requests for moderate to complex personnel actions in the Human Resources Information System (HRIS) and ensures data integrity is maintained Tracks all customer contacts and follows up to ensure satisfactory resolution Serves as a first-level contact for most Human Resources administration issues Helps other team members as required Requires a high school diploma or equivalent, and five years of experience in Human Resources, including two years in a customer service environment

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8.0 - 13.0 years

13 - 18 Lacs

Chennai

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We are looking for Lead engineer , PLM to be based in Chennai, India. This position reports to Head- PLM . In this position you will have an opportunity to Carry out Valmet product / Process design ,development activities, design changes, prepare Heat & Mass Balance , Single line flow sheets, design reviews and cost studies to ensure competitive product and solutions. The product under consideration: Paper Plant Evaporators / Accessories & NCG/DNCG systems. This role includes a wide range of different responsibilities, such as, Develop new designs or adaptations to designs and designs changes, to meet customer requirements and/or general manufacturing updates. Monitor, analyze and evaluate product/process/system performance and customer feedback to generate new product ideas, identify product/service features that need to be changed to meet customer needs and liaise with other areas of the organization (for example production, research and development) to implement these changes. May coordinate and oversee subcontracted engineering work. Prepare input to detail and layout drawings & E&I process engineering. Provide all support for Sales team for the preparation of sales documentation. Ensure that the quality of a product/process/system aligns with the organizations quality standards as well as regulatory quality requirements. To succeed this role, you will need: Qualification: BE (Mechanical / chemical) from reputed university. ME degree is added advantage. Experience : Minimum relevant experience - 8 years To possess interest to work in large process industry To possess knowledge of Process heat exchangers Thermo-hydraulic design, Mechanical design including materials & metallurgy (paper plant Evaporators - Added advantage) Strong technical aptitude, including applicable engineering tools(COMOS added advantage) and systems Solid oral and written communication skills Strong interpersonal and leadership skills PC proficiency (CAD tools, Data base tools, Office tools) Compliance to maintaining confidentiality of intellectual properties of the organization Has to be a good team member and an Independant contributor Good written and spoken English.

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3.0 - 12.0 years

7 - 8 Lacs

Bengaluru

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Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence. Ensures employee recognition is taking place on all shifts. Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Strives to improve service performance. Collaborates with the Front Office Manager on ways to continually improve departmental service. Communicates a clear and consistent message regarding the Front Office goals to produce desired results. Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Sets a positive example for guest relations. Displays outstanding hospitality skills. Empowers employees to provide excellent customer service. Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Provides feedback to employees based on observation of service behaviors. Handles guest problems and complaints effectively. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures compliance with all Front Office policies, standards and procedures. Monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Functions in place of the Front Office Manager in his/her absence. Communicates critical information from pre- and post-convention meetings to the Front Office staff. Participates in department meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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3.0 - 7.0 years

13 - 14 Lacs

Pune

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Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering Specialist In this role, you will: Lead as well as provide support across the end-to-end delivery and run lifecycle, utilizing the skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand End-to-end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey Liaise with other engineers, architects and business stakeholders to understand and drive the product or services direction Establish a digital environment and automate processes to minimize variation and ensure predictable high-quality code and data Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end-to-end journeys, ensuring they have an excellent domain knowledge Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release/change Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered Responsible for automating the continuous integration/continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement Keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable Requirements University graduate in related disciplines or other relevant qualifications or a related discipline Minimum of 6 years relevant experience in project management Excellent at analyzing problems, brainstorming solutions, defining roles, and facilitating discussion Good at prioritizing tasks, researching, ethical decision making, team decision making, and consensus-building Takes ownership, and pride in delivered work Proactive and with the stamina to operate in a fast-paced, large, transforming and matrix organization Contributor to agile planning, enforcing rules, shielding the team, servant leadership, removing impediments, delegate duties effectively Approachable and open to feedback Knowledge of Wealth and Personal Banking business; especially - private banking and wealth management Knowledge of Scaled Agile framework, Agile methodology and must have worked in cross functional teams that are well versed with Agile and DevOps Good communication skills both written and verbal. A customer-centric mindset, understanding the importance of meeting clients needs and expectations Ability to adopt a growth mindset and proactively identify and bring about change opportunities Good sense of ownership and servicing mindset to ensure efficient and effective customer service processes Excellent written and verbal communication skills Knowledge and experience of setting up applications hosted on 3rd party platforms would be an added advantage

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0.0 - 2.0 years

2 - 4 Lacs

Gurugram

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Are you seeking call center jobs in Gurgaon that offer global exposure and meaningful growth? Fusion CX is hiring in customer service associate roles to join our US telecom support team in Gurgaon. This role is perfect for candidates with up to 2 years of experience in customer service or call centers especially those comfortable handling inquiries across email, chat, and phone. If you have strong English skills and a customer-first mindset, apply now and start your journey with one of Gurgaon s most dynamic job vacancies in customer service with a global CX company. Apply now! Job Description Customer Service Associate Key Responsibilities Ability to conduct the initial triage of incoming requests to resolve customer order questions and inquiries Respond to customer queries over the phone, via email, and/or online chat Provide clear and compassionate support to US-based customers Build rapport while collecting relevant customer and order details Manage intent queues for order services, scheduling, and account inquiries Monitor email and chat channels, ensuring timely response to each inquiry Handle inbound and outbound calls and route issues across internal service teams as needed Identify causes of delays and assign to appropriate resolution owners Work within policy compliance to resolve order constraints with urgency Ensure full resolution and customer satisfaction for every interaction Escalate cases beyond Tier 1 scope to the correct support tier Support feedback loops to internal departments, including product, service delivery, and operations Job Requirements Customer Service Associate Qualifications & Requirements 0-2 years of call center or customer service experience (telecom preferred) Strong English proficiency with solid written and verbal communication skills Confident in handling customer queries over multiple channels Professional, composed, and empathetic in challenging situations Demonstrated computer skills and proficiency with Microsoft tools Why Join Fusion CX? Fusion CX offers a work environment that blends global exposure with individual empowerment. Join us as a customer service associate in Gurgaon. As part of our Gurgaon team, you ll benefit from: A supportive onboarding experience with hands-on training and a comfortable nesting period The chance to collaborate with international teams and serve US-based customers A culture built on flexibility, learning, and career development An inclusive workplace that supports your personal and professional goals A people-first philosophy that values your voice, your effort, and your growth Explore impactful job opportunities in Gurgaon where you can build your skills, grow your career, and thrive with a company that truly invests in you.

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0.0 - 2.0 years

2 - 4 Lacs

Bengaluru

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Are you looking for exciting customer service jobs in Bangalore where you can grow fast, learn global skills, and make a real impact? Fusion CX hires dynamic and detail-oriented Customer Service Associates in Bangalore to support our telecom client services. This customer service role is ideal for individuals who excel in customer interaction, problem-solving, and communication across phone, email, and chat. You will be responsible for addressing customer inquiries, resolving order-related issues, and ensuring every interaction reflects professionalism and empathy. If you re someone who thrives in a fast-paced, people-first environment and you re curious about where a career in CX could take you this is one of the most rewarding job vacancies in Bangalore to explore right now. Apply for the role of customer service associate in Fusion CX Bangalore. Job Description Customer Service Associate Key Responsibilities Serve as the first point of contact for customer order-related inquiries through phone, email, and chat. Perform triage and resolution of service/order-related requests, ensuring timely and accurate updates. Manage transactional queues related to scheduling, order status, and account information. Monitor and respond to incoming customer emails and chats with clarity and professionalism. Make outbound calls and receive inbound contacts to ensure timely resolution of customer queries. Identify and escalate cases that fall beyond Tier 1 support scope. Coordinate with internal departments to resolve order constraints and delays. Ensure each issue is fully resolved and documented with attention to compliance and accuracy. Contribute feedback to internal product, service, and operations teams for process improvement. Deliver high-quality service while meeting KPIs such as customer satisfaction, first contact resolution, and response time. Job Requirements Customer Service Associate Qualifications & Requirements 0-2 years of experience in a call center or customer service environment (Telecom experience preferred). Strong verbal and written communication skills in English. Comfortable handling challenging situations with professionalism and empathy. Demonstrated ability to listen actively, gather relevant details, and build rapport with customers. Proficient with Microsoft Office tools and digital communication platforms. Detail-oriented, organized, and capable of working under pressure. Desired Skills Understanding of order lifecycle management and customer support workflows. Ability to work towards performance goals and quality metrics as a customer service associate. Strong problem-solving skills and a sense of urgency in task execution. Ability to multitask and prioritize effectively in a fast-paced environment. Familiarity with CRM tools and ticketing systems is a plus. Shift US Shift (Night shift hours) Why Join Fusion CX? Fusion CX offers more than just customer service jobs in Bangalore we provide a platform to launch meaningful careers. Joining our Bangalore team as a customer service associate means entering a professional ecosystem built on training, teamwork, and upward mobility. You will start with an in-depth onboarding and nesting period to set you up for long-term success. Our global operations are backed by more than employees across more than fifteen countries and fifty delivery centers, and Bangalore is a vital part of that global network. You will work in an office-centric, collaboration-first environment where communication and performance are nurtured, not just evaluated. With hands-on mentoring, access to international projects, and structured development tracks, this customer service associate role in Fusion CX Bangalore offers real growth potential. If you are seeking job vacancies in Bangalore that combine stability, challenge, and advancement, Fusion CX is where your journey begins.

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2.0 - 4.0 years

2 - 5 Lacs

Gurugram

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To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets Expected tasks: - Act as point of entry for all inbound first level support - Adhere to published Service Desk processes, procedures and incidence excellence guidelines at all times - Manage/process common mail box efficiently and timely convert them into incidents, change etc - Manage the efficient recording, tracking and escalation of Incidents and complaints - Ensure Customers are regularly informed on request status or incident progress - Make assessment of requests that cannot be easily categorized referring them to Service Desk Supervisor if necessary for further qualification based on agreed service levels - Escalate issues when necessary to Service Desk Supervisor/Manager in line with business escalation procedures - When necessary Invoke escalation procedures relative to the appropriate Customer/Product/Service SLA with Fault Resolution groups - Manage the Request/Incident life-cycle, including closure, verification and customer communication - Manage communications with customers in event of scheduled/unscheduled service disruptions and/or outages - Assist when necessary in detecting possible problems and assigning them to the appropriate problem management entity/team for them to raise problem records, provide workarounds and conduct Root Cause Analysis activities (RCA) Provide exemplary customer focused support - Ensure incident reporting data integrity is maintained to the highest possible standards - Undertake any other reasonable task as assigned by your manager - Understand the organization and Products/Services provided to its customers Any Degree or Diploma in Electronics/Computers or science required CCNA, CCNP 2-4 years of Industry experience, preferable service desk in a customer support in the telecommunication industry 2 year of relevant technical experience Global Delivery & Operations

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2.0 - 4.0 years

2 - 5 Lacs

Hyderabad

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SDR - Outbound About the Role: Were seeking a dynamic and results-driven Outbound Sales Development Representative (SDR) to actively seek new business opportunities, engage with potential customers, and drive revenue growth through outbound sales efforts. As an Outbound SDR, you will play a crucial role in identifying and qualifying leads, initiating contact with prospects, and nurturing relationships to drive sales conversions. Responsibilities: Conduct outbound prospecting activities to identify and qualify leads through cold calling, email outreach, and social media engagement. Actively engage with potential customers to understand their needs, educate them on our products/services, and identify sales opportunities. Follow up on leads generated from marketing campaigns and outbound prospecting efforts to schedule qualified sales demos. Maintain a high volume of outbound calls and emails while adhering to established quality and productivity metrics. Keep abreast of product/service updates, industry trends, and competitive landscape to effectively position our offerings. Create and maintain a database of prospective customers, including accurate records of interactions and lead status. Collaborate closely with the sales team to ensure seamless handoff of qualified leads and optimize sales pipeline efficiency. Achieve and exceed individual and team-based sales targets and KPIs. Requirements: 2-4 years of experience in Sales Development Representative or similar roles within a SAAS organization, with a focus on outbound sales efforts for the Indian Market. Proven track record of success in achieving and exceeding sales quotas/targets. Hands-on experience with various outbound prospecting techniques, including cold calling, emailing, and social outreach (LinkedIn, professional platforms). Proficiency in using CRM software (e.g., HubSpot) to manage leads, track activities, and measure performance. Strong understanding of sales performance metrics and the ability to leverage data insights to drive decision-making. Excellent communication and negotiation skills, with the ability to deliver engaging conversations and presentations. Ability to work autonomously in a fast-paced, results-oriented environment while maintaining high levels of productivity and accuracy. Proactive mindset with a focus on continuous learning and skill development. Join our dynamic outbound sales team and play a key role in driving revenue growth and customer acquisition. Apply now to be part of our exciting journey!

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2.0 - 4.0 years

4 - 6 Lacs

Hyderabad

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SDR - Outbound About the Role: Were seeking a dynamic and results-driven Outbound Sales Development Representative (SDR) to actively seek new business opportunities, engage with potential customers, and drive revenue growth through outbound sales efforts. As an Outbound SDR, you will play a crucial role in identifying and qualifying leads, initiating contact with prospects, and nurturing relationships to drive sales conversions. Responsibilities: Conduct outbound prospecting activities to identify and qualify leads through cold calling, email outreach, and social media engagement. Actively engage with potential customers to understand their needs, educate them on our products/services, and identify sales opportunities. Follow up on leads generated from marketing campaigns and outbound prospecting efforts to schedule qualified sales demos. Maintain a high volume of outbound calls and emails while adhering to established quality and productivity metrics. Keep abreast of product/service updates, industry trends, and competitive landscape to effectively position our offerings. Create and maintain a database of prospective customers, including accurate records of interactions and lead status. Collaborate closely with the sales team to ensure seamless handoff of qualified leads and optimize sales pipeline efficiency. Achieve and exceed individual and team-based sales targets and KPIs. Requirements: 2-4 years of experience in Sales Development Representative or similar roles within a SAAS organization, with a focus on outbound sales efforts for the Indian Market. Proven track record of success in achieving and exceeding sales quotas/targets. Hands-on experience with various outbound prospecting techniques, including cold calling, emailing, and social outreach (LinkedIn, professional platforms). Proficiency in using CRM software (e.g., HubSpot) to manage leads, track activities, and measure performance. Strong understanding of sales performance metrics and the ability to leverage data insights to drive decision-making. Excellent communication and negotiation skills, with the ability to deliver engaging conversations and presentations. Ability to work autonomously in a fast-paced, results-oriented environment while maintaining high levels of productivity and accuracy. Proactive mindset with a focus on continuous learning and skill development. Join our dynamic outbound sales team and play a key role in driving revenue growth and customer acquisition. Apply now to be part of our exciting journey!

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3 - 7 years

8 - 13 Lacs

Bengaluru

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As an IP Technical Expert Center Engineer, you will troubleshoot complex IP network issues, diagnose hardware/software challenges, and provide solutions for customer problems. Collaborating with cross-functional teams, you'll lead deployments, drive root cause analysis, and contribute to product enhancements. Your role includes mentoring, ensuring high-quality standards, and supporting critical production networks while driving innovation and best practices. You have: Bachelor's degree in engineering with 7-12 years of relevant experience. Provides technical requirement inputs based on customers deployment experience. Inputs to develop SW/HW build-controlled production releases. Creation and release of hardware/software documentation and customer notifications. Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams. It would be nice if you also had: Familiarity with the care process (especially emergency case handling), contributing when needed to the fastest problem restoration. Experience with access network nodes, involving the integration of theory and principles with organizational practices and precedents. Advanced network and node-level troubleshooting skills for IP routers/networks and in-depth knowledge. Work effectively in a mixed environment, using best practices and business knowledge to improve products or services. Apply in-depth business knowledge of IP product services to understand integration and achieve objectives. Use advanced analytical, network, and node-level troubleshooting skills to solve complex customer and field-facing team issues related to specific IP products. Share initial ideas for the professional direction of your organizational unit. Act as a professional advisor and mentor for staff, work teams, and task forces. Lead or act as SPOC for customer deployment projects involving specific IP products, new technology areas, or high business potential/impact. Resolve customer trouble tickets, diagnose complex issues (e.g., hardware, software, or combined), and recommend or provide corrective actions. Provide technical requirement inputs based on customers' deployment experience.

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- 3 years

1 - 3 Lacs

Pune

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Roles and Responsibilities Provide technical support to customers via phone, email, or chat for desktop-related issues. Troubleshoot hardware and software problems using manual testing techniques. Install, configure, and troubleshoot various applications software on Windows operating systems. Offer product service by providing user training and resolving customer queries efficiently. Collaborate with team members to resolve complex technical issues. Software demonstration software testing , writing test cased, documentation, Retail Domain will preferred Looking support executive for our Retail Management Software Location - Pune - work from office only Language - Marathi, Hindi and English

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2 - 4 years

3 - 5 Lacs

Noida

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Key Responsibilities 1. Edit and produce engaging video ads for social media, websites, and other digital platforms. 2. Create animated and live-action explainer videos that simplify complex ideas and highlight product/service benefits. 3. Collaborate with the creative team to develop video concepts, storyboards, and scripts. 4. Incorporate motion graphics, visual effects, and sound design to enhance video content. 5. Manage video projects from concept to final delivery, ensuring deadlines and brand guidelines are met. 6. Stay updated on video trends, tools, and techniques to continuously improve content quality and performance. 7. Organize and maintain video files, project assets, and templates. Requirements Proven experience as a video editor, with a strong portfolio of ads and explainer videos. Proficiency in video editing software (e.g., Adobe Premiere Pro, After Effects, Final Cut Pro). Experience with motion graphics and animation tools (e.g., After Effects, Blender, or similar). Solid understanding of storytelling, pacing, and branding. Ability to work independently and manage multiple projects simultaneously. Strong attention to detail and a creative mindset.

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15 - 20 years

20 - 25 Lacs

Hyderabad

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If you have a strong passion for technical design, architecture, interest in technology trends, developing enterprise grade applications in the Customer Relationship Management (CRM) space, and if you are a self-starter, go-getter, if you love to develop products with patentable ideas and have a DNA of being hands-on, technical research-oriented leader, then you are looking at the right opportunity. This role will be responsible for building the CRM foundational capabilities to help accelerate the Sales Order Management and Industry solutions. This leader will execute the most strategic CRM and Industry Workflow priorities in the next 3-5 years, and will work closely with core platform, product stakeholders and industry teams. What you get to do in this As a Director, Software Engineering, you will be an engineering leader in the ServiceNow CRM Foundation engineering team, and you will be Responsible for at least 2-3 engineering managers reporting to you to develop best in class technical designs in building enterprise grade software. Designing and developing high quality applications with a customer-first mindset and leveraging the industry leading ServiceNow platform Working closely with product managers in defining, owning and executing the product roadmap of customer operations that will help accelerate end to end vertical industry solutions. Collaborate with product managers and user experience designers to deliver delightful experiences Build rich, modern web and mobile web experiences that are accessible, progressive and responsive Leading teams to design and implement software that is simple, intuitive and easy to use that will allow customers to extend and customize the functionality to meet their specific business needs Play a key role in the design and implementation of new products and features while also enhancing the existing product suite Translate requirements and mock-ups into fully functional features by working closely with business and product owners, and creative designers Responsible for mentoring and grooming engineering managers, senior and staff engineers leading by example to be the next line of leaders. To be successful in this role you have: Over 15+ years of experience designing and building scalable reusable products/components Strong hands on, technical leadership, strong data modelling background. Expe

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7 - 11 years

20 - 25 Lacs

Kolkata, Mumbai, New Delhi

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We are looking for an energetic and proactive Pre-Sales Solutions Architect with a strong foundation in Microsoft technologies. You will partner with sales and technical teams to design compelling, customer-centric solutions, lead technical engagements, and drive proposal responses with clarity and precision whether through writing, drawing, or presenting. Key Responsibilities: Design tailored business and technical solutions aligned to client needs. Map product/service capabilities to client requirements. Collaborate with domain and technical experts to validate feasibility. Define architecture, workflows, and integration plans. Build enterprise-grade solutions on Azure, Power Platform, and Microsoft 365. Lead RFPs, whiteboarding sessions, and create winning proposals. Act as a trusted advisor, driving client confidence and strategic alignment. Key Skills: Azure & Microsoft Tech Stack. RFP/RFI & Proposal Management. PoC Development. Architecture Design (Visio, Workflows).

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- 2 years

3 - 6 Lacs

Hyderabad

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Customer Care Executive Role Overview A Customer Care Executive is the primary point of contact for customers, responsible for resolving queries , offering product/service information , handling complaints , and ensuring a seamless

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7 - 10 years

7 - 11 Lacs

Gurugram

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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. Responsibilities: Relationship Management with RBI and the industry Build strong relationships with various RBI departments (DOS, DPSS, DOR, CSITE and others) to understand RBI expectations of AEBC India and provide guidance to internal stakeholders Participate in and representing the views of AEBC India in regulatory and industry forums, councils and associations Build relationships with Compliance officers of other banks in India, local and foreign, to help benchmark AEBC s compliance strategy Leverage industry knowledge to provide guidance to AEBC India regarding its proposals, communications to be sent to the regulators Coordinate RBI audits / exams to ensure the exam is well managed and any regulatory findings are closed to the RBI s satisfaction Regulatory Change Management Analyze impacts of proposed regulation to AEBC based on knowledge of RBI s regulatory expectations. Provide input to AEBC s responses in the form of proposals or position papers. Provide guidance to internal stakeholders on interpretation of regulations and guidelines issued by various regulators Provide guidance and support to business team in development of controls for new product/service projects Regulatory Risk Assessment Leveraging external information to identify key regulatory risks for AEBC India based on the status of its internal control environment Governance Participating in governance and risk committee meetings to inform them of the Compliance Risks facing AEBC Provide compliance perspective on AEBCs policies and procedures Contribute to Compliance Assessment of quarterly and annual Control & Compliance Rating of AEBC Purpose of the role: Develop and maintain an effective compliance program consistent with local markets requirements Ensure that business activities are aligned to American Express Company compliance program and local regulations in local market Promote and disseminate compliance information, encourage behaviors that integrate compliance values into business practices and continually reinforce personal responsibility for compliance to all staff Implement policies and procedures to achieve compliance at levels consistent with company standards Develop and revise local business procedures in line with relevant company policies and local requirements Develop compliance training program for the market and ensure training program is executed Critical Factors to success: Develop relevant compliance training materials and assist management in promoting staff awareness of compliance requirements, in partnership with the designated compliance champions and training department as appropriate and ensure available resources to support execution Review and monitor (leveraging on subject matter experts and/or other professional, as appropriate) local markets blue box business activities to assess adherence to compliance standards and report deficiencies (gaps reporting) to management for corrective actions Maintain central repository of all legal entity line of business compliance manuals, policies, local legal inventory, and central list of all governing status, regulation, policies and other material related to respective compliance program Performing other duties as assigned Academic Background: Post Graduate degree from a recognized university (MBA/MA Economics/MBL) CAIIB/CA/CS/LLB/LLM/Doctorate or any combination of relevant education and experienceand/or related professional designations/certifications in this field are highly desirable Past Experience: 10+ years work experience as a subject matter expert in Regulatory Compliance within large banks or payment operators Experience in working with regulatory bodies will be an added advantage Technical/Function skills: Strong knowledge of Banking Regulations Act,Prevention of Money Laundering Act and other laws applicable to Commercial Banks and Payment Operators Working knowledge of Bank Secrecy Act, USA Patriot Act, Office of Foreign Assets Control (preferred) Ability to operate multi-nationally with regulators, law enforcement, business partners and Agents Ability to work in a self-directed and remote environment Demonstrated ability to draft clear and professional correspondence and other documents of a legal, compliance and business nature Behavioral skills: Excellent analysis and problem-solving skills Excellent customer service skills and the ability to resolve customer complaints Demonstrated ability to appropriately work with confidential information Ability to facilitate the collection of information through interviews, meetings etc. Ability to articulate and convey complex, conceptual information to various audiences verbally and in writing Proven ability to employ tact and to appropriately adjust communications when interacting with individuals at varying levels Knowledge of Platform: Experience in communicating with regulators and law enforcement agencies Experience in public speaking and making clear and persuasive business presentations Excellent demonstrated organizational skills, including time management, record keeping, selfscheduling, and follow-up Must be a self-starter and be able to act independently Demonstrated ability to handle multiple priorities in a dynamic environment Demonstrated ability to prepare reports / updates for the senior management Strong people Leadership. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

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- 3 years

0 Lacs

Pune

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Entry level for professional work. Performs assignments designed to develop professional or technical work knowledge and abilities requiring application of standard techniques, procedures, and criteria in carrying out a sequence of related tasks. Limited exercise of judgment is required on details of work and in making preliminary selections and adaptations of alternatives. This classification is used for employees performing a designated function for an identified duration. Qualifications May include continuing education. General Requirements Fresh Graduates or be currently enrolled in a masters program and will be graduating in year 2025 or 2026. Preferably M.sc in chemistry or M.Tech in Chemical or Petroleum Engineering. Cumulative GPA of 3 or higher. Be legally permitted to work in the country that you are applying in Previous related internships, volunteering, awards, is a plus Location Sai Radhe Building, Pune, , 411001, Job Details Requisition Number: 198899 Experience Level: Internship Job Family: Engineering/Science/Technology Product Service Line: Baroid Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

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3 - 8 years

7 - 8 Lacs

Barmer

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We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, identifies, maintains, and repairs a variety of discharge manifold equipment (DME). Responsible for the disassemble, pre-inspection preparation, and reassembly of DME. Participates in the banding/tagging and final preparation, inclusive of painting and color coding DME. Assists with documentation that is produced within the DME re-qualification processes. Follows specific and detailed work processes within the Halliburton Management System (HMS) during daily job activities. Ensures duties are performed in a safe, efficient, and effective manner. Performs own work and provides assistance to others as directed. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are NOT easily measured and can result in failure of high pressure pumping systems. Such failures may result in serious injury or death to employees and customers in the field. Experience in oilfield operations and/or discharge manifold equipment (DME) operations is preferred. A High School diploma or equivalent, and a non-commercial drivers license are required. Qualifications Location Near Kurja Fanta, NH -15, Barmer, Rajasthan, 344001, India Job Details Requisition Number: 199208 Experience Level: Entry-Level Job Family: Support Services Product Service Line: Maintenance PSL Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

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13 - 18 years

15 - 16 Lacs

Mumbai

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MAIN PURPOSE OF ROLE Assist more senior staff to implement a marketing and sales strategy for one or more of the organizations products/services to meet established sales or market share targets. MAIN RESPONSIBILITIES Collect, compile, verify, and analyze data on market trends, consumer behavior, and competitor activity to identify market opportunities for the product/service. Collect, compile, verify, and analyze data on product performance and customer feedback to identify product/service features that need to be changed to meet customer needs. Maintain records of sales volume, revenues, and advertising costs and analyze them against forecasts to identify areas where the sales performance of the product/service needs to be improved. Develop knowledge of the organization s products, services, and customers by working closely with more experienced brand/product managers. Education Education Level: Associates Degree ( 13 years) Experience/Background Experience : Minimum 1 year

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Exploring Product Service Jobs in India

The product service job market in India is rapidly growing with the increasing demand for skilled professionals in this field. Companies are constantly looking for individuals who can understand customer needs, develop products or services accordingly, and ensure customer satisfaction. If you are considering a career in product service, India offers a plethora of opportunities for job seekers.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The average salary range for product service professionals in India varies based on experience level. Entry-level positions can expect to earn between INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 15 lakhs per annum.

Career Path

A typical career path in product service may include roles such as Product Manager, Senior Product Manager, Product Director, and Chief Product Officer. The progression usually involves taking on more responsibilities, managing larger products or services, and leading teams.

Related Skills

In addition to product service knowledge, professionals in this field are often expected to have skills in market research, project management, data analysis, and communication.

Interview Questions

  • What is your experience with developing new products/services? (basic)
  • How do you gather and analyze customer feedback? (medium)
  • Can you describe a successful product/service launch you were involved in? (medium)
  • How do you prioritize features in a product/service roadmap? (advanced)
  • How do you handle conflicts within a product development team? (medium)
  • How do you stay updated on industry trends in product development? (basic)
  • Can you explain the difference between product management and project management? (basic)
  • How do you measure the success of a product/service? (medium)
  • Can you walk us through your approach to developing a product/service from ideation to launch? (advanced)
  • How do you handle changes in requirements during the product development process? (medium)
  • What tools do you use for product/service roadmap planning? (basic)
  • How do you ensure product/service quality and customer satisfaction? (medium)
  • Can you discuss a time when a product launch did not go as planned and how you handled it? (advanced)
  • How do you collaborate with cross-functional teams in product/service development? (medium)
  • How do you prioritize features based on customer feedback and business goals? (advanced)
  • Can you discuss a challenging stakeholder interaction you had during a product development process? (advanced)
  • How do you approach competitor analysis in product/service development? (medium)
  • Can you explain the concept of MVP (Minimum Viable Product) and its importance? (basic)
  • How do you ensure alignment between product/service development and company goals? (medium)
  • How do you handle market changes that impact the product/service you are working on? (advanced)
  • Can you discuss a time when you had to make a difficult decision regarding a product/service feature? (medium)
  • How do you incorporate user feedback into the product/service development process? (medium)
  • Can you discuss a time when you had to pivot a product/service strategy based on market feedback? (advanced)
  • How do you stay motivated and innovative in your role as a product/service professional? (basic)

Closing Remark

As you prepare for product service job interviews in India, remember to showcase your expertise in product development, customer satisfaction, and market trends. Stay confident in your skills and experiences, and you will surely land a rewarding career in this dynamic field. Good luck!

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