Product Owner

Product Owner (PO)

API integration

customer-facing claims and billing management solution

development team

distribution team

stakeholders

Property & Casualty (P&C) Insurance

claims

billing

broker portal development

Key Responsibilities

Product Ownership & Strategy

• Define and communicate the product vision and roadmap, ensuring alignment with business and customer needs.
• Collaborate with stakeholders to prioritize features and user stories that deliver maximum value.
• Own and manage the product backlog, ensuring clarity, prioritization, and actionable acceptance criteria.
• Contribute to product KPIs and manage products with low to medium strategic complexity.
  

API Integration & Technical Collaboration

• Lead the design and delivery of secure, scalable RESTful APIs for claims submission, tracking, billing, and document management.
• Work closely with developers, architects, and QA teams to ensure technical feasibility and high-quality implementation.
• Translate business requirements into technical specifications and user stories.
  

Agile Delivery & Team Collaboration

• Actively participate in Agile ceremonies including sprint planning, retrospectives, demos, and daily stand-ups.
• Work daily with the Agile squad to clarify requirements, remove roadblocks, and maintain alignment with product strategy.
• Collaborate across squads and technologies to ensure seamless integration and delivery.
  

Stakeholder Engagement & Communication

• Serve as the primary liaison between business stakeholders, distribution teams, and the development squad.
• Ensure continuous communication and alignment on priorities, timelines, and expected outcomes.
• Support customer-driven design and usability testing efforts.
  

Compliance, Viability & Innovation

• Monitor product health and ensure long-term viability by balancing short-term delivery with strategic outcomes.
• Analyze feasibility, cost of delay, and regulatory constraints to inform prioritization.
• Contribute to innovation through market and industry analysis, especially within the insurance domain.
  

Required Skills & Experience

• Minimum 5 years of experience in product ownership, business analysis, or related roles.
• Proven experience working with Agile development teams and managing API-driven products.
• Hands-on experience in P&C Insurance Domain, preferably in claims and billing systems.
• Experience building and managing Broker Portals and working with distribution teams.
• Strong understanding of RESTful APIs, OAuth, JSON, and integration best practices.
• Excellent communication, stakeholder management, and decision-making skills.
• Familiarity with tools like JIRA, Confluence, Postman, and Swagger.
  

Preferred Qualifications

• Bachelor’s degree in Computer Science, Business, or related field.
• Certifications such as CSPO, PSPO, or SAFe PO/PM.
• Experience in the insurance industry, especially in customer-facing digital platforms.
• Experimental mindset with a passion for solving complex problems and driving innovation.