Product Manager - I

About Tekion

Tekion is revolutionizing the automotive retail landscape through ARC, our industry-leading, cloud-native Dealer Management System (DMS). ARC seamlessly connects OEMs, dealerships, and consumers with robust, AI-enabled solutions that drive operational efficiency, unlock profitability, and elevate the automotive purchase experience. The F&I Products module is a foundational part of our platform—empowering dealerships to educate their customers and sell them F&I Products with speed, accuracy, and compliance.

About the Role

We are seeking a talented Product Manager to join our Finance & Insurance (F&I) Product Team. In this role, you will collaborate with cross-functional partners to build scalable, high-impact solutions tailored to the evolving needs of automotive dealerships. If you thrive in a fast-paced SaaS environment, are driven by customer insights, and are passionate about building user-centric products, we want to hear from you.

Key Responsibilities

• Product Leadership:

  Own the end-to-end development of new features within the F&I Document Management module, from discovery to launch and iteration.

• Roadmap Collaboration:

  Partner with senior product leaders to define product strategy, build the roadmap, and break down customer pain points into actionable requirements and user stories.

• Voice of the Customer:

  Conduct user research and discovery sessions with dealership stakeholders, field teams, and implementation experts to uncover gaps and identify opportunities for innovation.

• Data-Driven Prioritization:

  Leverage analytics to define success metrics, prioritize enhancements, and make informed decisions that drive measurable business outcomes.

• Cross-Functional Execution:

  Work closely with engineering, QA, and design teams to ensure the timely and high-quality delivery of product releases.

• User Experience:

  Advocate for intuitive, scalable experiences that address real-world dealership workflows.

• Clear Communication:

  Foster transparency and responsiveness in partner interactions, supporting implementation teams and resolving customer escalations with clarity and urgency.

• API Enablement:

  Contribute to API design and documentation to extend F&I features to the Automotive Partner Cloud (APC), enabling third-party partners to integrate with our features.

What You Bring

• 2–4 years of experience in product management, business analysis, or implementation for SaaS products.
• Demonstrated ability to quickly understand complex products and customer needs, especially in dynamic, high-growth environments.
• Collaborate closely with UX design teams to create intuitive, high-performance dealer and customer workflows that enhance user experience and drive increased dealership profitability.
• Exceptional communication skills, enabling you to bridge technical and business perspectives effectively.
• Results-oriented, collaborative, and driven by curiosity—you seek out the “why” behind user problems and business requirements.
• Bonus: Experience with automotive dealership systems, ERP platforms is a plus.

Why Tekion—Why This Role?

• Make a direct impact: Shape a core product that is essential to the efficiency and profitability of our dealership partners.
• Accelerate your career: Play a pivotal role in building mission-critical features that drive Tekion's growth and industry innovation.
• Learn from the best: Collaborate with automotive leaders, experienced technologists, and SaaS pioneers as you gain exposure to the full spectrum of automotive retail operations.

Join us—and help define the future of automotive retail.