Meet the Team
Global Procurement Services (GPS) at Cisco is a core Finance function dedicated to optimizing spend, protecting the company, and delivering value across our end-to-end buying ecosystem. The Procurement Operations Team, a vital part of GPS, ensures the seamless flow of business by managing critical processes like supplier onboarding and the purchase requisition to purchase order lifecycle, providing essential support that powers Cisco's global operations.Your ImpactAs a Procurement Business Operations Analyst, you will be at the heart of optimizing Cisco's procurement processes, ensuring efficiency and seamless operations. You will play a pivotal role in streamlining supplier onboarding and enhancing the purchase requisition to purchase order (PR-to-PO) process, directly contributing to Cisco's financial health and operational agility. This role is exciting because you will not only provide critical end-user support but also actively participate in our AI transformation initiatives within operations, including the maintenance of our knowledge base and the creation of intelligent agents, shaping the future of procurement at Cisco.
- Manage and optimize the end-to-end supplier onboarding process, ensuring compliance and efficiency.
- Oversee and improve the purchase requisition to purchase order (PR-to-PO) process, identifying and resolving bottlenecks.
- Provide comprehensive end-user support for procurement tools and processes, resolving inquiries and guiding users.
- Actively participate in the AI transformation of procurement operations, including the development and maintenance of knowledge articles.
- Analyze existing operational workflows to identify areas for process improvement and automation.
- Collaborate with cross-functional teams (e.g., IT, Finance, Sourcing) to implement process enhancements and new solutions.
- Develop and maintain documentation, training materials, and best practices for procurement operations.
Minimum Qualifications
- Bachelor's degree in Business, Finance, Supply Chain, or a related field.
- 3+ years of experience in procurement operations, with exposure to supplier onboarding and/or PR-to-PO processes.
- Practical experience leveraging Generative AI tools (e.g., Large Language Models) for tasks such as drafting, summarization, or data analysis.
- Proficiency with ERP systems (e.g., Oracle) and procurement platforms (e.g., SAP Ariba).
- Demonstrated ability to analyze data and identify operational inefficiencies.
- Experience in providing end-user support for business applications or processes.
Preferred Qualifications
- Experience with process improvement methodologies (e.g., Lean Six Sigma, Six Sigma).
- Familiarity with AI/automation concepts and their application in business operations.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent written and verbal communication skills, with the ability to explain complex concepts clearly.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Familiarity with advanced Generative AI concepts (e.g., Retrieval Augmented Generation, multi-agent systems) and demonstrated ability to contribute to AI-driven process optimization, intelligent agent development, or knowledge base enhancement
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.We are Cisco, and our power starts with you.
