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eClerx
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Process Manager

Process Manager

eClerx

2 - 3 years

0 Lacs

Mumbai Maharashtra India

Posted:1 day ago| Platform:

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Skills Required

logical auditing writing pricing support data analysis report development analytics visualization efficiency effectiveness monitoring reporting finance tableau strategies technology service vision management drive automation

Work Mode

On-site

Job Type

Full Time

Job Description

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

Process Manager Role And Responsibilities

Develop and maintain pricing models (Deal Calculators) to support data-driven pricing decisions.
Conduct profitability and margin analysis on different services to optimize pricing and revenue.
Track and report on key pricing performance indicators, including revenue, margins, charge out rates, pyramid etc.
Collaborate with the sales and delivery teams to support the development of pricing proposals.
Present pricing recommendations and performance insights to cross-functional teams, including sales, delivery and pre-sales
Identify and implement process improvements in pricing data collection, analysis, and reporting.
Leverage data analytics and visualization tools to improve the efficiency and effectiveness of pricing insights.
Monitoring and reporting on pricing performance and competitiveness

Preferred Candidate Profile

MBA in finance or CA with 2-3 years of prior experience in a similar role including exposure to managing pricing processes, implementing pricing initiatives, and creating pricing process documentation
In-depth knowledge of BI tools (Tableau, Cognos, etc)
Strong understanding of pricing strategies and concepts, analytical and quantitative skills, with experience in financial modelling and data analysis.
Proficiency in Microsoft Office tools

About The Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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Process Manager