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Process Manager

Process Manager

SteepGraph

8 years

0 Lacs

Pune Maharashtra India

Posted:1 day ago| Platform:

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Skills Required

drive compliance design governance audits efficiency lean agile reporting training audit engineering technology management certifications sigma jira confluence power communication service

Work Mode

On-site

Job Type

Full Time

Job Description

Process Manager – Quality & Compliance

Location: Pune

Experience: 8+ years

SteepGraph

What You'll Do

Process Design & Governance

Identify and bridge process gaps across departments
Standardize and implement effective operational workflows
Define governance models and partner with teams for smooth execution

Quality Assurance & Audits

Conduct internal audits and compliance assessments
Investigate non-conformities, identify root causes, and recommend corrective actions
Ensure alignment with ISO, CMMI, and other regulatory frameworks

Continuous Improvement

Drive cross-functional process improvements and efficiency gains
Promote a lean, agile, and quality-focused work culture

Reporting & Metrics

Establish and monitor KPIs across departments
Share insights to improve overall performance and accountability

Process Automation

Collaborate with IT to digitalize key business processes
Define functional specs and validate system implementations

Training & Compliance

Deliver quality and compliance training across teams
Stay up to date on regulatory changes and maintain audit readiness

What You Bring

Bachelor’s in Engineering/Technology/Business (Master’s preferred)
8+ years in process management and quality assurance
Deep understanding of ISO standards (esp. ISO 9001), CMMI, and audit methodology
Certifications like ISO Lead Auditor, Six Sigma (Green/Black Belt) preferred
Familiarity with digital tools (e.g., Jira, Confluence, Power BI)
Strong analytical, communication, and stakeholder management skills
Experience in IT Service company.

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