About The Job
Red Hat is looking for a Principal Software Maintenance Engineer to help a new team aimed at improving the long-term product experience of our Red Hat OpenShift AI(RHOAI) customers. In this role, you will work closely with Product Engineering to deliver extended product maintenance work, including handling bugs and CVEs in extended life streams of Red Hat OpenShift AI. You'll be actively driving all aspects of Red Hat OpenShift maintenance for a subset of product components focused on software development that goes beyond the normal maintenance phase of Red Hat OpenShift AI minor releases. You will contribute to the patch review process, the design and development and execution of backports, test automation and test plans, and the creation of automation tools to improve the efficiency, flexibility, and quality of Red Hat’s patch delivery to customers. You will provide technical leadership for engineers within the team.What you will do
- Contribute to the development of new Red Hat OpenShift AI product maintenance offerings, aiming to make Red Hat a global leader in long-term product experience.
- Explore and experiment with emerging AI technologies relevant to software development, proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling.
- Collaborate with cross-functional teams to identify opportunities for AI integration within the software development lifecycle, driving continuous improvement and innovation in engineering practices; share use cases for successful experiments with stakeholders for broader use.
- Provide technical vision and leadership on critical and high-impact projects
- Ensure special focus on non-functional requirements including security, resiliency, and maintainability are met
- Write complex integration tests and work with quality engineers to ensure product quality
- Use CI/CD best practices to deliver solutions as productization efforts into RHOAI
- Contribute to a culture of continuous improvement by sharing recommendations and technical knowledge with team members
- Collaborate with product management, other engineering, and cross-functional teams to analyze and clarify business requirements
- Communicate effectively to stakeholders and team members to ensure proper visibility of development efforts
- Give thoughtful and prompt code reviews
- Diagnose the root cause of failures
- Maintain clear and comprehensive documentation for tests, test cases, and testing procedures.
- Participate in code reviews to ensure test coverage and quality standards.
- Stay updated on emerging testing tools, technologies, and best practices.
What will you bring
- Development expertise in Golang and/or Python,
- Advanced experience testing applications in Golang and/or Python
- Advanced experience in Kubernetes, OpenShift, or other cloud-native technologies
- Advanced experience in React, Typescript
- Strong understanding of CI/CD practices and experience working with tools like Jenkins, GitHub Actions, GitLab CI, or similar.
- Ability to quickly learn and guide others on using new tools and technologies
- Autonomous work ethic, thriving in a dynamic, fast-paced environment.
- Experience with source code management tools such as Git
- Hands on experience in release pipeline preparation & Builds creation
- Hands on experience in Builds validation & smoke testing, including upgrade testing
- Technical leadership acumen in a global team environment
- Good Problem solving and troubleshooting skills with Root Cause Analysis experience
- Ability to work independently in a fast-paced, ever-changing environment
- Excellent written and verbal communication skills
- Experience with Agile/Scrum methodologies.
The Following Will Be Considered a Plus
- While a Bachelor’s degree or higher in computer science or a related discipline is valued, we prioritize practical experience and technical prowess
- Knowledge of the AI and machine learning landscape, including basic MLOps concepts
- Understanding of how Open Source and Free Software communities work
- Experience with public cloud services (AWS, GCE, Azure)
- Experience working with or deploying MLOps platforms
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
