Presales Specialist

Job Description

Key Responsibilities: ● Collaborate with the sales team to understand client requirements and tailor product demonstrations accordingly. ● Conduct technical/product presentations, live demos, and POCs (Proof of Concepts) for prospective clients. ● Prepare customized proposals, solution documents, and RFIs/RFPs in collaboration with product and engineering teams. ● Act as a subject matter expert during the sales cycle, offering deep product knowledge and solutioning capabilities. ● Address technical questions or concerns during client interactions and provide timely follow-ups. ● Maintain a strong understanding of the product, market trends, and competitor offerings. ● Assist in client onboarding and post-sale handover to the customer success or implementation team. ● Collect and communicate client feedback to the product and marketing teams for continuous improvement. ● Work with cross-functional teams to align pre-sales strategy with product capabilities and business objectives. Required Skills & Qualifications: ● 2–5 years of experience in pre-sales, solution consulting, or a technical sales support role. ● Strong communication, interpersonal, and presentation skills. ● Ability to understand customer pain points and map them to product capabilities. ● Hands-on experience with demo tools, CRM platforms (e.g., Salesforce, HubSpot), and collaboration tools. ● Technical aptitude to quickly understand complex products and services. ● Bachelor's degree in Engineering, Computer Science, Business, or a related field. Preferred Qualifications: ● Experience in SaaS / IT / Enterprise Software / B2B Solutions. ● Experience with writing technical proposals or RFP responses. ● Familiarity with cloud technologies, APIs, integrations, and enterprise architecture is a plus. ● Basic understanding of sales pipelines and customer journey stages.