About the Role: Responsible for providing technical support (troubleshoot, online testing, problem solutions) to clients / customers. What you'll be responsible for? Provide support to internal / external customers while adhering to the set SLA parameters. Facilitate calls with customers to explain/resolve/address the issues raised to technical support team Perform initial troubleshooting, do analysis, test service flows to resolve customer’s concerns Collaborate / coordinate with backend teams in identifying / resolving customer issues. Capture and document all queries / concerns via the ticketing tool / email/ calls. Responding to customers via various communication channels and to provide timely revert / updates / notifications. Share periodic updates and feedbacks on regular basis. Maintain regular tracker(s) and publish reports to all stakeholders. Ensure 100% adherence to team’s and organizational processes. Time Management Ticket management Customer response and engagement Cross-functional communication and coordination Compliance and SOPs What you'd have? 2 to 5 years of experience, preferably in Telecom Domain Excellent communication (written & verbal) and interpersonal skills Basic knowledge of Linux, MySql, Oracle, Phoenix and Hive Analytical mindset to solve issues with focus on client/customer requirement with an ability to take independent decisions Proactive, self-motivated and should be a team player Flexible to work in 24x7 environment Ability to plan and organize Why join us? Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. I nnovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees Show more Show less
Job Scope: Responsible for creating, monitoring and maintaining various databases such as MongoDB, Mysql, Postgres, etc. Job Responsibilities: Ensure optimal health, integrity, performance, and security of all databases. Develop and maintain data categorization and security standards. Develop and maintain data movement, archiving and purging scripts. Evaluate and recommend new database technologies and management tools; optimize existing and future technology investments to maximize returns. Provide day-to-day support to internal IT support groups, external partners, and customers as required. Manage outsourced database administration services to perform basic monitoring and administrative-level tasks as directed. Participate in change and problem management activities, root cause analysis, and development of knowledge articles to support the organization’s program. Provide subject matter expertise to internal and external project teams, applications developers, and others as needed. Support application testing and production operations. Serve as database administration. Document, monitor, test, and adjust backup and recovery procedures to ensure important data is available in a disaster. Serve as on-call database administrator on a rotating basis. Develop, Implement, and Maintain MySQL, PostgreSQL, Mongo Instances including scripts for monitoring and maintenance of individual databases. File system management and monitoring Diligently teaming with the infrastructure, network, database, application and business intelligence teams to guarantee high data quality and availability Qualification and Experience B.E./B.Tech/MCA 4 - 8 years of experience in managing enterprise databases Knowledge and Skills Experience with NoSQL like Mongo & Redis etc. Good knowledge on MySQL, PostgreSQL.. Clickhouse DB Admin skills in an added advantage. Backup and Recovering MySQL, PostgreSQL and other databases. User level Access: Risks & Threats. Synchronous and Asynchronous replication, converged systems, partitioning, and storage-as-a-service (cloud technologies) Linux operating systems, including shell scripting Windows Server operating system Industry-leading database monitoring tools and platforms Data integration techniques, platforms, and tools Modern database backup technologies and strategies Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees www.tanla.com Show more Show less
Role : Sr. Technical Support Engineer (Team Lead Role) Location: Gurgaon (WFO) What you'll be Responsible for? Provide support to internal / external customers while adhering to the set SLA parameters. Facilitate calls with customers to explain/resolve/address the issues raised to technical support team Perform initial troubleshooting, do analysis, test service flows to resolve customers concerns Collaborate / coordinate with backend teams in identifying / resolving customer issues. Capture and document all queries / concerns via the ticketing tool / email/ calls. Responding to customers via various communication channels and to provide timely revert / updates / notifications. Share periodic updates and feedbacks on regular basis. Maintain regular tracker(s) and publish reports to all stakeholders. Ensure 100% adherence to teams and organizational processes. Time Management Ticket management Customer response and engagement Cross-functional communication and coordination Compliance and SOP What You'd have? Basic knowledge of Linux, MySQL, Oracle, Phoenix and Hive Analytical mindset to solve issues with focus on client/customer requirement with an ability to take independent decisions Proactive, self-motivated and should be a team player Flexible to work in 24x7 environment Ability to plan and organize Team Handling Experience is a must Why join us? Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees Show more Show less
Role Title: Assistant Manager - Campaigns Location: Mumbai (On-site) About the Role: Campaign Delivery, Analyzing reports, Client Coordination, Increasing business opportunity What you'll be Responsible for? Understanding - Revenue Model, Product/service of the client, current product/service placement in the product life cycle, marketing spends, main requirement and agenda of the campaign. Brainstorming with the Sales and Client on identifying strategies to increase revenue. Deploying Campaigns on time and analyzing reports. Optimizing the right inventory for the campaign and doing regular optimization to meet the client goal. Building performance driven strategies to maximize return on investment. Creating content for various marketing channels and campaigns Staying up to date on the Latest business trends. Prepare daily activity campaign, client reports etc Knowledge of MMP platforms like Branch, Appsflyer, Trackier etc. What You'd have? Graduate from any Stream. 6-8 years of experience in Campaign management / performance marketing Know how about SQL, Hadoop etc. Must have minimum of 1 year experience in SMS Lead generation or Similar campaigns. Must have Good command over the English, Hindi Language.
About Role - The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a Senior developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. What you’ll be responsible for ? Should perform the Software design and coding, maintenance, performance tuning. Should understand the use cases and implement it Develop the new module as well as support the existing one. Interprets business plans for automation requirements. Ongoing support of existing java project and New development. Creates technical documentation and specifications. Ability to plan, organize, coordinate, and multitask. Excellent communication in English (written & verbal) and interpersonal skills. What you'd have ? 7-10 yrs of Experience in developing resilient & scalable distributed systems and microservices architecture. Strong technical background in Java, Servlets, XML RDBMS. Experience in developing REST API's using spring boot (or similar frameworks) and webhooks for async communication. Good understanding of async architecture using queues and messaging broker like RabbitMQ, Kafka, etc Deep insights in Java , Garbage Collection Systems, Multi-threading. Experience in container platforms like Docker, Kubernetes. Good understanding of the working of Kubernetes and exp in either EKS, GKE, AKS. Significant experience with various open-source tools and frameworks like Spring, hibernate, Apache Camel, Guava Cache, etc. Along with RDBMS, exposure to various no-SQL databases like Mongo, Redis, Clickhouse, Cassandra. Good analytical skills Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment : Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com
About the Role: Responsible for providing technical support (troubleshoot, online testing, problem solutions) to clients / customers. What you'll be responsible for? Provide support to internal / external customers while adhering to the set SLA parameters. Facilitate calls with customers to explain/resolve/address the issues raised to technical support team Perform initial troubleshooting, do analysis, test service flows to resolve customer’s concerns Collaborate / coordinate with backend teams in identifying / resolving customer issues. Capture and document all queries / concerns via the ticketing tool / email/ calls. Responding to customers via various communication channels and to provide timely revert / updates / notifications. Share periodic updates and feedbacks on regular basis. Maintain regular tracker(s) and publish reports to all stakeholders. Ensure 100% adherence to team’s and organizational processes. Time Management Ticket management Customer response and engagement Cross-functional communication and coordination Compliance and SOPs What you'd have? 2 to 5 years of experience, preferably in Telecom Domain Excellent communication (written & verbal) and interpersonal skills Basic knowledge of Linux, MySql, Oracle, Phoenix and Hive Analytical mindset to solve issues with focus on client/customer requirement with an ability to take independent decisions Proactive, self-motivated and should be a team player Flexible to work in 24x7 environment Ability to plan and organize Why join us? Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. I nnovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees
About the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization. Location: Gurgaon (WFO) What you'll be Responsible for? Managing the existing key accounts Investigate and solve complex and long overdue problems faced by customer and forwarded by the customer support desk Manage escalated customer complaints her major incidents Collaborate and work with internal teams for escalations or critical issues and extend support to retain the customer business Responsible to maintain accurate records of discussions or correspondence with customers Analyze statistics and other data to determine the level of customer service being provided by the organization To build and grow good client relationship to ensure retention and business growth. To liaise with internal teams to ensure resource availability for on-time project delivery To maximize revenue from existing accounts and develop new accounts within current clients Collaborate with internal business teams to discuss on possible improvements to customer service Conduct regular review meetings with customers to discuss on issues Prepare weekly MIS including project status report What You'd have ? 4-5 years of experience in Customer Support, Technical Account Management. Preferably from Telecom, IT Engineering Graduate in Computer Science or Electronics Proactive, Self-Motivated Analytical mindset to solve issues with focus on client/customer requirement Takes initiative and accountability Team Player and actively engage and contribute in the team Ability to manage timelines effectively Must have attention to detail Flexible to work in 24x7 environment Excellent communication in English (written & verbal) and interpersonal skills Why join us? Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees
About Role: NOC Lead shall serve along with the team on 24 X 7 basis for all problems related to the Karix Infrastructure services (Application, Database, Network Monitoring, Top Customer Monitoring, Telco Monitoring) being used by the customers. What you’ll be Responsible for? Responsible for monitoring platforms/alerts through tools and taking corrective actions. Responsible to open bridge call for all critical/major incidents Triage the incidents. Notify all relevant stakeholders for critical/Major issues- Support team, L2, IT, Sales, Bizops, DM team etc. Responsible for the performance of RCAs- Platform & Services Responsible for the CCM Management Responsible for Incident Management life cycle & Service requests fulfilment Monitor health, performance & utilization of platforms. Responsible for Incident logging, accurately tracks and documents all incidents. Publish platform-wise health dashboard. Monitor & publish customer KPIs Alert optimizations & tools configuration. Responsible for Continuous improvements of the Process Adherence to SLAs and Tickets closure within SLA Documentation/SOPs building Logging your work What you’d have? Experience of 5 - 10 years in NOC Experience in Installation, maintenance, and working knowledge of Infra & application monitoring tools ServiceNow ITOM, Nagios, SolarWinds, Dynatrace, Prometheus & Grafana, and equivalent. Working knowledge of the holistic monitoring of applications with drill-down on the platform layer (Network, infra, middleware, apps, database) etc. Should have implemented 2-3 projects on any of the commercially available tools such as Dynatrace, SolarWinds, ServiceNow, ManageEngine Should be able to design new tools to monitor and configure smart alerts to discover failures/issues. 2 or more years of experience writing code (including Python, Shell Script, PowerShell; and databases like SQL Good understanding of modern software development methodologies (Object). Hands-on experience with open telemetry Why Join Us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal-opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com
Role: Talent Acquisition Specialist Location: Mumbai (Goregaon) About the Role: This will be a critical role providing extensive Recruiting solutions and strategy to assigned division/department of the firm. What Youll Be Doing Own full recruitment process including sourcing, interviewing, and offer process. Build a diverse pipeline of candidates using creative sourcing channels. Collaborate with teams to deeply understand their hiring needs and proactively translate that into a positive candidate and interviewer experience. Maintain data integrity and report recruiting metrics as needed. Build processes that will help the recruitment team scale its efforts for years to come. Represent the company with integrity and professionalism. What We Look for In You 3-5 yrs years of full-cycle recruiting experience, ideally from product org / Start ups or high-growth tech environment. MBA / Post Graduate degree is mandatory Experience working with Sales teams and hiring for Sales roles, including but not limited to Strategic, Presales, Business Development, Business Strategy & Marketing role Experience coaching hiring managers and helping them develop strategic recruiting plans. Passion and understanding of technology as well as digital currency. Excellent verbal and communication skills. Have research experience and Proven track record of successfully delivering against goals within the given deadlines Strong Talent Sourcing experience across geographies Strong communication skills (written and verbal) Strong attention to detail Ability to manage multiple priorities Ability to be flexible and learn quickly in a fast-paced environment Desired Candidate Profile Highly organized, to respond to the variety and volume of responsibility Communicative, to engage and provide an advisory cover to senior stakeholders, managers and employees. Comfortable working occasionally in ambiguous circumstances to forge innovation and ideas Highly proficient at analyzing people-related data sets (such as the talent pipeline) to draw out answers/themes and an advanced user of MS Excel Creative and willing to try new ideas Knowledgeable about Talent acquisition/HR practices; Service-oriented, with proven project management and organizational skills Possessing advanced Excel skills (including expert knowledge in using macros etc.) Strong in analytical skills, with the ability to review and present analytics to influence decisions Detail-oriented, with proven ability to deliver analysis
Job Scope: Systems Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. The position works closely with internal teams and is responsible for configuration and troubleshooting of Karix products. Candidates should be familiar with Ruby or Python, Ultimately, you will execute and automate operational processes fast, accurately, and securely. Job Location: Navi Mumbai (On-site) What You'd Do? Implement integrations requested by Internal teams / customers Provide Level 2 technical support and queries coming from Internal teams Build tools to reduce occurrences of errors and improve customer experience Perform root cause analysis for production errors Investigate and resolve technical issues, Deploy updates and fixes Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance 24*7 support, should be flexible for shifts What You'd Have? Should have basic knowledge on ITIL Strong hands-on Linux Administration & troubleshooting, Scripting, VMware, Cron scheduling for backups, LVM, Basics on Java, C++, Ansible, Nginx, Apache, Tomcat Networking fundamentals (TCP/IP, LAN, WAN, VPN, routing) Basic knowledge on UAT-DC-DR environment, VAPT, SCD, SCR, SAN Storage Basic Knowledge on MySQL, Oracle, MongoDB, Redis, Backup & restore, Commvault Any other technical exposure to different technologies will be an advantage Installation of packages, patch management and upgrades Basic Understanding of Languages (Shell scripting, Python, Perl) Knowledge of best practices and IT operations in an always-up, always-available service.
Role- Data Analyst Location : Mumbai (Goregaon East) About the Role : Analyse sales data, including historical performance, trends, and market insights, to identify opportunities and challenges. What you'll be Responsible for? Work closely with Management and business strategy team to model, analyze, prepare, and summarize information for company’s Sales, Products, New initiatives, organic and inorganic growth etc Lead strategic partnerships and other organic and in organic initiatives for the growth of the organization. Data Crunching, Data mining and Analyzing sales data, including historical performance, trends, and market insights, to identify opportunities and challenges. Create meaningful reports, dashboards, and presentations to visualize and communicate sales performance metrics to the sales team and management. Work closely with the sales team to develop sales targets and strategies based on data-driven insights. Preparing and monitoring funnels performance weekly for sales team Work with Business Teams to monitor potential opportunities. Tracking performance (Target vs achievement) of business team product wise and presenting to management Ensure the CRM system is utilized effectively for tracking leads, opportunities, and customer interactions. Providing access of CRM tools to business team and providing solutions if any issue team is facing regarding CRM tools. Providing sales data to respective sales representatives, generating reports, and supporting them as and when needed. (Majorly Traffic and Revenue report, Funnel pipeline stage etc.) Act as a liaison between the sales team and other departments Ensuring the team is updating their opportunities, leads and their pipeline stages in CRM regularly. What You'd have? Bachelor / master’s degree in business, Sales, Finance, or a related field. Proven 3-4 years of experience in data analysis and interpretation, preferably in a sales or marketing context. Proficiency in data crunching & analysis (e.g., Advanced Microsoft Excel skills are must) Strong attention to detail and analytical thinking Excellent communication and interpersonal skills Ability to work independently and collaborate effectively within a team. Highly organized with the ability to manage multiple tasks and deadlines. Prior experience with CRM systems is a plus.
Role- Senior Business Data Analyst Location- Mumbai About the Role- The position requires working closely with Senior Leadership team to achieve business objectives of setting up multiple lines of businesses. The candidate will be required to multi-task; help create feasibility reports & execute new projects. Should possess an eye for details, be able to perform under stringent deadlines and be able to aggregate and interpret data. The profile provides exposure to diverse challenges facing the senior management. The ideal candidate should have an ability in business acumen ship, data crunching, data analysis, data representation and can provide logical inference from the data. What you'll be Responsible for? Monitor tasks delegated by Senior Leadership team & ensure that the task is achieved to agreed deadlines Assist & coordinate the strategy planning exercise Coordinating Cross Functional teams to ensure sales deliverables External & Internal interface on behalf of Head– Business Strategy Helping in business presentations & tie up with internal & external stakeholders. Business data analysis Assist the Business Strategy head with inputs and data required for making strategic decisions What You'd have? Engineer plus MBA/ CA degree with 5-6 years of work experience in data crunching, data analysis, data representation, budgeting Ability to communicate effectively and collaborate with various stakeholders Excellent communication skills – verbal and written Ability to manage multiple concurrent tasks at the same time where priorities can frequently change and drive initiatives in a cross functional environment Comfortable and flexible working in a fast-paced environment Detail oriented and comfortable working with large data sets Proficiency with MS Office, especially Advance Excel and PowerPoint Attention to detail
The Customer Operations role based in Bangalore involves providing support to customers in adherence to SLA parameters, including quality, response/resolution time criteria. As part of the responsibilities, you will attend and acknowledge each customer call/email promptly. You will be responsible for creating and managing Karix build products and services, ensuring all necessary information is collected as per the checklist. In this role, you will perform basic level troubleshooting to resolve customer issues and collaborate in investigating issues during escalations. You will assist in resolving both technical and non-technical issues faced by customers and provide timely updates along with 100% documentation (RCA) on all the resolutions. It is crucial to ensure 100% adherence to Provisioning processes including time accounting, ticket management, and reviewing backlogs owned on a shift basis to minimize them. To be successful in this role, you should hold a degree in BCA, B.Sc (Computer Science), Diploma in Computer Science, or B.E./B.Tech Graduate. Additionally, you should have basic knowledge in MySQL, Oracle DB to execute queries, possess good written and verbal communication skills, be willing to work in a 24/7 environment in shifts, and maintain a positive attitude. Furthermore, you will be required to review customer feedback to enhance support quality, replicate, test, and resolve incidents logged by customers, and ensure proactive communication on known actions or events. If you meet these requirements and are looking to contribute to a dynamic customer operations team, this role could be the right fit for you.,
About Role - The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a Senior developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. What you’ll be responsible for ? Should perform the Software design and coding, maintenance, performance tuning. Should understand the use cases and implement it Develop the new module as well as support the existing one. Interprets business plans for automation requirements. Ongoing support of existing java project and New development. Creates technical documentation and specifications. Ability to plan, organize, coordinate, and multitask. Excellent communication in English (written & verbal) and interpersonal skills. What you'd have ? 8- 10 yrs of Experience in developing resilient & scalable distributed systems and microservices architecture. Strong technical background in Core Java , Servlets, XML RDBMS. Experience in developing REST API's using spring boot (or similar frameworks) and webhooks for async communication. Good understanding of async architecture using queues and messaging broker like RabbitMQ, Kafka, etc Deep insights in Java , Garbage Collection Systems, Multi-threading. Experience in container platforms like Docker, Kubernetes. Good understanding of the working of Kubernetes and exp in either EKS, GKE, AKS. Significant experience with various open-source tools and frameworks like Spring, hibernate, Apache Camel, Guava Cache, etc. Along with RDBMS, exposure to various no-SQL databases like Mongo, Redis, Clickhouse, Cassandra. Good analytical skills Why join us? We thought you would never ask! We offer all the usual stuff: competitive salary, flexible working hours, challenging product culture but the real perks are: Challenging and fun work environment solving meaningful real-life business problems - you will never have a boring day at the office. World-class team who love solving tough problems and have a bias for action. Tanla is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability, or veteran status.
Job Scope: Systems Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. The position works closely with internal teams and is responsible for configuration and troubleshooting of Karix products. Candidates should be familiar with Ruby or Python, Ultimately, you will execute and automate operational processes fast, accurately, and securely. Job Location: Hyderabad What You'd Do? Implement integrations requested by Internal teams / customers Provide Level 2 technical support and queries coming from Internal teams Build tools to reduce occurrences of errors and improve customer experience Perform root cause analysis for production errors Investigate and resolve technical issues, Deploy updates and fixes Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance 24*7 support, should be flexible for shifts What You'd Have? Should have basic knowledge on ITIL Strong hands-on Linux Administration & troubleshooting, Scripting, VMware, Cron scheduling for backups, LVM, Basics on Java, C++, Ansible, Nginx, Apache, Tomcat Networking fundamentals (TCP/IP, LAN, WAN, VPN, routing) Basic knowledge on UAT-DC-DR environment, VAPT, SCD, SCR, SAN Storage Basic Knowledge on MySQL, Oracle, MongoDB, Redis, Backup & restore, Commvault Any other technical exposure to different technologies will be an advantage Installation of packages, patch management and upgrades Basic Understanding of Languages (Shell scripting, Python, Perl) Knowledge of best practices and IT operations in an always-up, always-available service.
Job Scope: Systems Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. The position works closely with internal teams and is responsible for configuration and troubleshooting of Karix products. Candidates should be familiar with Ruby or Python, Ultimately, you will execute and automate operational processes fast, accurately, and securely. Job Location: Hyderabad What You&aposd Do Implement integrations requested by Internal teams / customers Provide Level 2 technical support and queries coming from Internal teams Build tools to reduce occurrences of errors and improve customer experience Perform root cause analysis for production errors Investigate and resolve technical issues, Deploy updates and fixes Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance 24*7 support, should be flexible for shifts What You&aposd Have Should have basic knowledge on ITIL Strong hands-on Linux Administration & troubleshooting, Scripting, VMware, Cron scheduling for backups, LVM, Basics on Java, C++, Ansible, Nginx, Apache, Tomcat Networking fundamentals (TCP/IP, LAN, WAN, VPN, routing) Basic knowledge on UAT-DC-DR environment, VAPT, SCD, SCR, SAN Storage Basic Knowledge on MySQL, Oracle, MongoDB, Redis, Backup & restore, Commvault Any other technical exposure to different technologies will be an advantage Installation of packages, patch management and upgrades Basic Understanding of Languages (Shell scripting, Python, Perl) Knowledge of best practices and IT operations in an always-up, always-available service. Show more Show less
Job Overview: Responsible for developing, deploying, monitoring and maintaining ETL Jobs and all data engineering and pipeline activities. Having good knowledge of DB activities and support in DB solutions. Having proven expertise in SQL queries. Responsibilities and Duties Design and construction of various enterprise procedure constructs using any ETL tool preferably PentahoDI. Provide accurate work estimates and manager efforts across multiple lines of work Design and develop exception handling and data cleansing/standardization procedures Requirement gathering from various stakeholders related to ETL automation Designing and creating the data extraction, transformation, and load of data functions Data modelling of complex large data sets Perform tests and validate all data flows and prepare all ETL processes according to business requirements and incorporate all business requirements into all design specifications Should have knowledge and experience in latest data engineering and pipeline solutions via pyspark/Apache iceberg/Apache airflow Good knowledge in DB activities and provide solutions in DB Maintenance activities such as Installation/Backup/Purging/Data Retention. Qualification and Experience B.E./B.Tech/MCA 10 years of experience in design and development of large-scale enterprise ETL solutions Experience in any ETL tool primarily PentahoDI Good knowledge and experience in any DataBase and in writing SQL queries. Knowledge and Skills Experience in full lifecycle software development and production support for DWH systems Experience in data analysis, modelling (logical and physical data models) and design specific to a DWH/BI environment (normalized and multi-dimensional modelling) Exposure in development of ETL packages and job using SPOON Exposure in scheduling Pentaho ETL Jobs in crontab (i.e. Kitchen) Exposure in Hadoop, Hive and PIG Experience in SQL scripting for relational databases such as MySQL, PostgreSQL, etc Experience in data loading tools like Flume, Sqoop Knowledge of workflow/schedulers like Oozie Knowledge of migrating existing dataflows into Big Data platforms Experience in any opensource BI will be an added advantage Experience in any DataBase will also be an added advantage. Why join us Impactful Work: Play a pivotal role in safeguarding Tanla&aposs assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less
About the Role: We are hiring for a candidate with experience in C language should have a solid understanding of programming concepts, system-level programming, and application development. Candidates must be analytical, possess an aptitude for learning and exploring/implementing libs, and be able to communicate clearly and effectively. Youll be Responsible for Develop, test, and maintain software applications, libraries and modules using the C programming language. Write efficient, maintainable, and scalable code. Optimize existing C code for performance and memory management. Use debugging tools like GDB, Valgrind, or others to troubleshoot, identify, and resolve software bugs and performance issues. Perform memory leak detection and other performance optimizations. Participate in designing efficient, modular, and reusable C-based solutions. Write unit tests and integration tests for C-based applications. Conduct code reviews and ensure adherence to best practices and coding standards. Participate in continuous integration (CI) processes and code testing cycles. Work closely with internal, cross-functional teams (including IT/System, QA, and product teams) to deliver software solutions. Document code, design decisions, and implementation details for maintenance and future development. Maintain existing codebase by fixing bugs, implementing updates, and improving performance. Perform regular code refactoring to improve code quality. Maintain codebase repo versioning. Youd have 5+ years of experience in C, C++ language programming & development. Graduate Engineer in IT / CS. Any C certification shall be preferred. Deep knowledge of C syntax, memory management, data structures, algorithms, GCC. Experience with pointers, dynamic memory allocation, file handling, regex, sftp, etc in C. Experience in using system / static / dynamic libraries linking & implementing in C. Good understanding of operating system internals, such as processes, threads, scheduling, and memory management. Experience with multi-threading and synchronization mechanisms in C. Strong debugging skills using tools like GDB, and experience with profiling tools to analyse performance bottlenecks. Proficient in using Git, SVN, or other version control systems. Ability to break down complex problems into smaller tasks and implement optimal solutions. Strong communication and interpersonal skills to collaborate with team members and stakeholders. Why join us Impactful Work : Play a pivotal role in safeguarding Tanla&aposs assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less
Job Scope: Our innovative and growing company is a product based & searching for freshers- IT interns to work with our IT Operations team. If you are looking for an exciting place to work and willing to learn technical concepts which can create rightful opportunities for your exciting career, we are the right place for you. Work Location: Hyderabad Internship Duration: 12 months (1 year) - Paid Internship What You’d Do? Strive for best-in-class teamwork by regularly stretching and consistently measuring execution to a high-bar Provide basic troubleshooting of personal computers which include basic hardware and software diagnostics, networking Should be knowledgeable on various technology types & domains which could help build decent career opportunities Participates in assigned special projects as per defined requirements and goals Maintain the security and integrity of networks, systems, and data Should have basic knowledge on computers/networks/Databases/OS Systems etc Positive outlook and willingness to learn/take direction What You’d Have? B.E/B. Tech CSE/IT/ECE mainstreams are preferred Good Knowledge on Computers & Networking Concepts Basic Knowledge on Data Base structures (Mysql, Oracle) Knowledge on shell scripting (Bash,Python etc.) Knowledge on IP/Domain warmup Any other technical exposure on different technologies will be an advantage. Why join us? Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees
Role : Pre-Sales Manager Location : Gurgaon About the Role : Collaborate as a product solution consultant with Sales team to identify the business requirement of the client and propose relevant product solution. What you'll be Responsible for? Understand and capture technical requirement to define an appropriate solution Train the sales team and clients about Karix Products and Services Collaborate with sales team on client calls and meetings to help with technical solutions Assess and analyze customer requirements and prepare required sales proposals Manage customer queries during pre-sales and post sales Conduct product demo Evaluate and respond to RFPs, RFIs and RFQs. Create Proposal and SOW, presentations for Sales tailored for both business and technical teams Build, manage and deliver custom solutions Design and communicate solutions that are feasible within time and budget constraints Design functional aspects of customized projects and provide knowledge transfer to development team/product team Provide guidance to client while delivery of the project and assist the customer in conducting UAT Monitor project status while in development and provide required assistance to developers and report to relevant stakeholders on the status of the project What You'd have? B.E./B.Tech/M.Tech/M.E qualified MBA in Information technology will be an added advantage 6-8 years of experience in Presales preferably with Telecom / SMS / IT Software industry Extensive experience in successful solution selling and client interactions Proficient in writing sales pitch using MS office (Powerpoint, Word, Excel, Visio, etc) Proactive on client briefs and strong attention to detail Excellent Communication (Verbal and written) and interpersonal skills Why join us? Impactful Work : Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment : Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees