Practice Director - Locations

About Everest Group

Confident decisions driven by deep expertise and tenacious research.

Everest Group is a research firm helping business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.

Job overview

The role of Practice Director at Everest Group is client-facing and involves advising clients on critical global services decisions. This includes providing in-depth analysis on various global sourcing domains such as location optimization, governance structures, workforce strategy, sourcing models in outsourcing/offshoring, and cost optimization. The individual in this position will lead multiple capabilities essential for business growth and manage a team of analysts dedicated to these areas. Responsibilities encompass capability or practice area development, including business development, capability building, team development, and project delivery. Project delivery entails custom research, advisory work for Fortune 1000 clients, publishing research, and addressing client inquiries, among other tasks. Additionally, this role requires delivering presentations to large audiences, such as at conferences and webinars. The candidate must be adept at participating in the sales cycle, consulting, presenting to diverse audience sizes, collaborating with senior executives, developing complex scenarios, setting research agendas, and tackling strategic global sourcing issues with clients. This position reports to the Partner (Commercial and Solutions Analytics) at Everest Group

Key responsibilities

• Leadership role that includes business development, practice/capability building, people development, project delivery (across custom and publishing)
• Manage and deliver complex custom research projects, including problem solving, developing recommendations, crafting deliverables and client management
• Manage a team of analysts to create actionable insights to solve client problems by evaluating and analyzing information collected through interviews, surveys, and detailed quantitative analysis
• Communicate and interact at the executive level with major providers and recipients of global services, to address their strategic business issues, analyze their offerings, strategy, positioning, and predict the changing dynamics of the market
• Develop a strong external reputation by networking with clients, service providers and analysts, participating in research meetings and other public forums, and publishing leading edge research-based reports, whitepapers, and articles
• Collaborate with analysts across the company to deliver research that assists clients with understanding strategic global sourcing issues and market trends
• Actively drive business development efforts through collaboration with other parts of the organization (e.g., sales)
• Supervise team activities and take an active role in the professional development, growth and mentoring of his team members
• Ensure quality of products and adherence to Everest Group standards

Skills & activities

• Excellent problem-solving abilities, curiosity, and strong analytical skills.
• Proficient in project management: capable of multitasking, handling pressure, and meeting deadlines.
• Strong verbal and written communication, with keen attention to detail.
• Self-driven, well-organized, able to manage time effectively and work independently.
• Adept at interacting and collaborating within a global team environment.
• Comfortable with the uncertainty typical in entrepreneurial settings.
• Eager to excel in business.
• Proficient in Microsoft Office (PowerPoint, Word, Excel, and Outlook).
• Solid business judgment, professional demeanor.
• Long-term goal to contribute to business growth and pursue a career as a business leader.

Education and experience

We are in search of a highly qualified individual to uphold our exceptional standards. This person should possess:

• A minimum of 6-9 years of experience in a professional services setting (Management Consulting/Business Research)
• A Bachelor's degree from a well-regarded college; an MBA is preferred (from a Tier-1 Business School)
• Experience with strategy/management consulting firms, corporate strategy teams within providers, or strategy groups of Global Business Services/Global Capability Centers is advantageous
• Knowledge and experience in the outsourcing and offshoring industry, along with the ability to comprehend market trends
• Strong executive presence and presentation abilities
• Excellent relationship-building skills
• Outstanding written and verbal communication skills
• A collaborative work style with strong interpersonal and teamwork abilities
• A willingness to travel intermittently