280 Policies Jobs - Page 2

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Analyst/Process Associate/Process Developer – Payroll Operations Responsibilities Payroll Processing: Execute payroll transactions, ensuring accuracy and compliance with organizational policies and statutory requirements. Validate employee data and ensure proper inputs for payroll calculations. Data Management: Maintain and update payroll databases, ensuring data integrity. Conduct regular audits to identify and resolve discrepancies. Compliance and Documentation: Ensure adherence to local labor laws and tax regulations in payroll processing. Prepare and maintain payroll records and reports for compliance audits. Customer Support: Address payroll-related queries from employees and resolve issues in a timely manner. Collaborate with internal teams to provide seamless support. Qualifications Minimum Requirements: Bachelor’s degree in Finance, Accounting, or a related field. Relevant years of experience in payroll or a similar role. Proficiency in payroll systems and Microsoft Excel. Preferred Qualifications: Preference of an understanding of SuccessFactors Employee Central Payroll module Familiarity with HRIS platforms and statutory payroll requirements. Certification in payroll management is a plus. Key Skills and Attributes: Strong numerical and analytical abilities. Attention to detail and problem-solving skills. Excellent communication and customer service skills. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Summary We are seeking a Lead Developer with 7 to 10 years of experience to join our team. The ideal candidate will have expertise in Angular 10+ Java CSS RWD Design and HTML. Experience in Asset and Wealth Management is a plus. The role is hybrid with a day shift and does not require travel. The candidate will be responsible for developing and maintaining high-quality software solutions that align with our business goals. Responsibilities Lead the development and implementation of software solutions using Angular 10+ Java CSS RWD Design and HTML Oversee the entire software development lifecycle from requirement analysis to deployment Provide technical guidance and mentorship to junior developers Collaborate with cross-functional teams to define design and deliver new features Ensure the performance quality and responsiveness of applications Identify and correct bottlenecks and fix bugs Maintain code quality organization and automation Develop and execute unit and integration tests to ensure software quality Stay updated with the latest industry trends and technologies to ensure our solutions remain cutting-edge Contribute to the continuous improvement of our development processes Communicate effectively with stakeholders to understand their requirements and provide timely updates Document technical specifications and project plans Ensure compliance with company policies and industry regulations Qualifications Must have strong experience in Angular 10+ Java CSS RWD Design and HTML Should have a minimum of 7 years of experience in software development Nice to have experience in Asset and Wealth Management Must possess excellent problem-solving skills Should have strong communication and collaboration abilities Must be able to work in a hybrid work model Should be detail-oriented and able to manage multiple tasks efficiently.

Job Summary To provide and ensure the timely and high-quality service and deliverables to the cluster clients for funds and/or corporate clients allocated to you on a regular basis. Concentrates on creating collaborative relationships and delivering consistent results by planning and prioritizing to meet work commitments. Expected to perform review of core processes, complex ad hoc work and all other client requirements. Provides consistent feedback on accuracy and timeliness of outputs made by the Accountants and Jr. Accountants. Responsible in assisting in the review and/or preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Responsible in assisting in the review and/or preparation and completion of capital call and distribution workings along with notices and release to respective investors. To facilitate and assist with conversion of Private Equity Funds from other accounting applications to Investran. To facilitate and assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in the review and/or preparation of all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To facilitate and assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the review of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds and/or corporate clients. Responsible for the preparation of complex reporting requirements, when necessary. Manages and ensures the timely and accurate deliverables of Accountants and Junior Accountants. Acquire knowledge and to become SME's of designated clients' requirements and deliverables. Ensures and champions compliance by following procedures and checklists following SSAE and other similar statutory requirements. Proactively seeks adequate training, feedback and support in both technical and non-technical aspects of the role. Assist in the development of the technical competencies of Accountants and Junior Accountants through providing feedback on their deliverables. To be able to effectively communicate and relate with the various stakeholders of the team. Submits cluster client requirements after thoroughly being reviewed. Tasks & Duties Cluster Client Delivery Acquires and shares knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables. To confirm the complete information, data and supporting documents are received for the review/preparation of the needed requirements. To escalate and to request from the cluster counterparts any missing information. Delivers consistent and quality information within the agreed timeframes. Coordinates with the cluster the deadlines (and any changes) of deliverables then plans and assigns the workload to the team. Prepare, completely review, and ensure the quality of the assigned clients’ deliverables within the agreed timelines. To be knowledgeable with the components of the reports generated by the appropriate platform/s, when necessary. Reviews the reports generated by Accountants and Junior Accountants. To be able to review outputs and all other deliverables prepared. Ensures review comments have been addressed. To address review comments of complex clients Ensures that the team takes full ownership, prepares and replies to cluster/Client/Investor’s queries within 24 hours. Escalates any job-related issues and concerns to the appropriate authorities in a timely manner Provides support to the rest of the team and other teams, as needed. To act as an alternate for Assistant Managers based on business needs Communicates review comments to the team and then follows up to address pending comments for preparers Assists the Assistant Manager in gathering and organizing the information needed for the quarterly debrief meeting with the cluster to review the team's performance. This includes consolidating review comments and action points to watch out for the following quarter. Decides on proper treatment for transactions when differences in points of view arise, then escalates recommendations to appropriate authorities, as needed. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Reviews and approves the timesheets of their team (Junior Accountants and Accountants) and ensures they are completed daily and accurately filed for all hours worked in a timely manner. Reviews and pre-approves filed overtime of their team (Junior Accountants and Accountants). Assigns, sets up, monitors, updates all deliverables via the workflow planner in a timely manner for the team. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints or errors to appropriate authorities in a timely manner. Prepares the error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Responsible for ensuring action items are addressed in a timely manner. Drafts error reports/compliance cases by collecting information on the root cause then proposes the corrective actions and preventive measures in a timely manner. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Organizational Savvy - Manoeuvring comfortably through complex policy, process and people-related organisational dynamics. Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Within our Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in configuring, installing and maintaining database management systems, ensuring that our systems are always running at peak performance. You'll also be responsible for managing user access, implementing the highest standards of security to protect our valuable data from unauthorized access. In addition, you'll be a disaster recovery guru, developing strong backup and recovery plans to ensure that our system is always protected in the event of a failure. Your technical acumen will be put to use, as you support end users and application developers in solving complex problems related to our database systems. As a key player on the team, you'll implement policies and procedures to safeguard our data from external threats. You will also conduct capacity planning and growth projections based on usage, ensuring that our system is always scalable to meet our business needs. You'll be a strategic partner, working closely with various teams to coordinate systematic database project plans that align with our organizational goals. Your contributions will not go unnoticed - you'll have the opportunity to propose and implement enhancements that will improve the performance and reliability of the system, enabling us to deliver world-class services to our customers. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise Oracle Database Monitoring and Maintenance(Minimum 5+ years experience with domain certification) Oracle Certification Database administration involves checking health of database, monitoring the database and perform database backup and day-to-day database management activities in RAC environment. Database Backup and restoration as per Bank requirement & maintaining the backup tape inventory. Replication of Database to NDR & DR sites & keeping the same in sync. Import and Export of data as per bank requirement. Time to time application of patches released by Oracle. Attending and Closing IS Audit/ VAPT observations IS Audit/ RBI Audit/ISO audit / VAPT/CISO observations etc. Conducting DR Drills on periodical basis. Implementation of Oracle Security products like Advance Security Option (ASO), Oracle Audit Vault & Database Firewall (AVDF), Data base Vault (DV), Data Masking, TDE etc. Database patch update / version upgrade from time to time. Addition of Real Application Cluster (RAC) nodes in application Data bases as per requirement. Performance tuning & query tuning of application Database. Preferred Technical and Professional Experience Automation experience, especially IaaS (Infrastructure as a Service) Vulnerability management On prem AD FS (Active Directory Federation Services) with Microsoft Active Directory (AD) ,and/or Azure AD Database administrator should have expertise in Database tuning, Performance Tuning / Query optimization in application databases Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

• Conduct regular business process audits and audits of dealership operations, focusing on adherence to company policies, procedures and regulatory requirements. • Evaluate the effectiveness of Internal controls, sales, service, Inventory management and financial practices at dealership. • Collaborate with dealership management and Business Process owners to ensure timely resolution of audit findings and compliance gaps. • Work closely with cross functional teams to align audit strategies with organizational goals. • Prepare detailed audit reports highlighting findings, risks and actionable recommendations for process improvements • Ensure to complete all audit assignments effectively, efficiently and timely as per annual audit plan.

Job Description of Security Supervisor Job Introduction Roles Responsibilities As a professionally trained Security Supervisor for G4S, you could be a member of the security team responsible for securing premises, such as building sites, courts, shops, warehouses, banks and factories. You would be conducting foot or vehicle patrols, controlling access at points of entry, securing equipment and people, responding to emergency situations, monitoring CCTV, surveillance operative and helping to identify and prevent criminal activity. Protect premises, property, and informationReporting daily to Supervisor with all daily reports as per proceduresEnsuring all Policies and Procedures are adhered to at all timesAll Health, Safety, and Environment instructions are to be adhered to at all timesOperating and monitoring security systemsControl the entry and exit of individuals, materials, and vehiclesPatrol on foot searching for any situations or conditions hazardous to the property or safety of a person at a sitePatrol all outside parking areas as required to ensure vehicle safety and to detect an unauthorized personWrite appropriate reports as required Benefits and Advantages of Joining G4S Career growthG4S standard uniform Job training and consistent upskillingSalary on the 7th of every month27 annual leavesAnnual Bonus of max 1-month salaryGratuity (after 5 years of service)Accidental insurance up to INR 3 lakhsEPF 12% from employer and 12% from EmployeeESI Health Coverage for self & familyPension applicable after 10 years continues services (Retirement age 58 years)In case of death during the services, pension applicable of nominee and 2 children till 25 years age and INR 75k ex-gratia and INR 3,62000- EDLI benefits Ideal Candidate Minimum Education qualifications is 12th PassMinimum Height 5 feet and 7 inches (5’ 7”) Age between 25 to 45 and more than 5 years Security ExperiencePhysically and Medically fit and look like mature

Role- Azure virtual desktop Job Description Good understanding of VDI technologies Azure Virtual Desktop Hands-on experience of deployment AVD In-depth knowledge of Azure services - AAD, AADS, RBAC, Storage, Policies, Backup, Recovery Service Vault, Azure Firewall, Private Link, UDR, Security, Azure File share, AVD Autoscaling, & Azure Monitor. Knowledge of Group Policy, Active Directory and Registry settings., Security concepts Create, customize and manage AVD Images also must have knowledge of AIB (Azure Image Builder) and Azure compute gallery management. Good understanding of Profile management with Fslogix Good Experience of Deploying and Managing Host Pools and session host Good hands-on experience on Microsoft MSIX packaging, AppMasking Must have knowledge on Azure Services Storage, Azure File Share, Backup, Policies, EntraID, Azure Vnet & NSG, Azure Monitoring Strong hands-on DevOps, Azure DevOps YML pipelines & Infrastructure-as-Code (IAC) such as ARM and Bicep. Monitor the CI/CD pipelines and make basic improvements as needed and should be able to Provide support for infrastructure-related issues in the CI/CD process. Develop and maintain automation scripts using tools like PowerShell scripting, Azure Functions, Automation account, CLI, and ARM templates. Troubleshooting skill required for AVD & Windows related issues and BAU support Use Azure Monitor, Log Analytics, and other tools to gain insights into system health. Respond to incidents and outages promptly to minimize downtime.

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor (Lift2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078 Job Location - Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor (Lift2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor (Lift2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078 Job Location - Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Office Number - B001 Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078

Hiring For leading Financial Industry Job Description: - Assist in developing and implementing financial strategies aligned with organizational goals. Oversee the preparation, monitoring, and reporting of budgets. Ensure accurate and timely financial reporting to stakeholders. Identify financial risks and develop mitigation strategies. Advisory on Financial Restructuring Ensure adherence to financial compliances, regulations, policies, and standards. Supervise and mentor finance team members, fostering professional growth. Collaborate with auditors to ensure smooth audit processes. Corporate Governance, Industry Regulations and Compliances and Internal Control System. Fund raising, investment portfolios and working capital management. Financial Planning and streamline financial processes to enhance Business efficiency. Experienced with routine tax compliances, IT, Tax audit, GST, TDS, PFESI, PT, Custom, ROC etc. Preparation of MIS, Cash flow, CARO, Budget, Projections etc. Knowledge of GAAP & IFRS, INDUS accounting and Tax laws preferred. Who Can Apply? - - - - - - - CA with 10+ years of experience. Senior professionals from Proprietorship, Small Partnerships or Self-Practice for Merger. Partner and Directors from Top 10-Chartered Accountancy Firms. PAN India. Committed to a long-term professional collaboration. Full time office presence (No work from home/Hybrid). Reporting to Founder Managing Partner Skills and Attributes: - - - - - - - - - Well-disciplined, punctual, proactive, and result-oriented. Exceptional communication and interpersonal skills. Strong leadership and negotiation abilities. Can manage working under stress, handling client escalations and challenging situation. Willingness to travel for assignments and represent the firm externally. Entrepreneurial mindset with strategic decision-making capabilities. Willingness to learn. Can prioritize work schedule. Can liaison with authorities. Interested candidates shared resume on rochelle@topgearconsultants.com

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description 1. Technical Issues Resolution for SGRE & Vestas fleet. Training to Asset Management & Self O&M team 2. RCA & CAPA implementation, Modification & Software implementation tracking for SGRE, Vestas & Mechanical Failures 3. Technical clearance of major components before dispatch. Construction - Engineering & Construction Quality, Safety(Factory Acceptance Tests ) 4. Finding alternative components for key parts. Writing and approving technical documentation for implementing preventive, breakdown maintenance strategies. 5. Continues focus on team building and mentoring to enhance technical skills for handling SGRE and Vestas turbines. 6. Initiating, developing, and monitoring new technologies to improve the safety, reliability, and performance of SGRE projects. 7. Central technical support for the material, supplier, and on-ground support for SGRE and mechanical components. 8. Material Quality management for incoming spare parts

Job Description of Security Guard Location Giftcity Ghandinagar Ahmedabad Job Introduction Roles Responsibilities As a professionally trained Security Guard for G4S, you could be a member of the security team responsible for securing premises, such as building sites, courts, shops, warehouses, banks and factories. You would be conducting foot or vehicle patrols, controlling access at points of entry, securing equipment and people, responding to emergency situations, monitoring CCTV, surveillance operative and helping to identify and prevent criminal activity. Protect premises, property, and informationReporting daily to Supervisor with all daily reports as per proceduresEnsuring all Policies and Procedures are adhered to at all timesAll Health, Safety, and Environment instructions are to be adhered to at all timesOperating and monitoring security systemsControl the entry and exit of individuals, materials, and vehiclesPatrol on foot searching for any situations or conditions hazardous to the property or safety of a person at a sitePatrol all outside parking areas as required to ensure vehicle safety and to detect an unauthorized personWrite appropriate reports as required Benefits and Advantages of Joining G4S Career growthG4S standard uniform Job training and consistent upskillingSalary on the 7th of every month27 annual leavesAnnual Bonus of max 1-month salaryGratuity (after 5 years of service)Accidental insurance up to INR 3 lakhsEPF 12% from employer and 12% from EmployeeESI Health Coverage for self & familyPension applicable after 10 years continues services (Retirement age 58 years)In case of death during the services, pension applicable of nominee and 2 childrens till 25 years age and INR 75k ex-gratia and INR 3,62000- EDLI benefits Ideal Candidate Minimum Education qualifications is 10th PassMinimum Height 5 feet and 7 inches (5’ 7”) for menPhysically and Medically fit and look like mature Location Giftcity Ghandinagar

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader. We're looking for an experienced Manager- India Tax to join our Tax team. Reporting to the Senior Manager- tax, you'll be responsible for: Undertaking direct tax and transfer pricing compliances for Indian entities Preparing of TDS calculations and ensuring payments made within due dates Preparing and ensuring accurate, timely filing of Direct tax returns, forms like TDS return, APA, corporate tax return, tax audit, transfer pricing form etc Preparing monthly Direct Tax reconciliations What We're Looking for (Minimum Qualifications) Chartered Accountant with 8 to 10 years of experience in direct tax compliances/tax returns at a multinational organization Knowledge of tax accounting and direct tax compliances What Will Make You Stand Out (Preferred Qualifications) Ability to function in fast-paced environment Proactiveness in execution of projects Excellent eye for details #LI-AC10 #LI-HYBRID At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Job Summary The opportunity Join our team of professionals focused on anti-money laundering Client due diligence sanctions screening and anti-bribery and corruption. We use domain knowledge combined with technology to offer our clients a unique package of operational delivery and excellence to rebuild compliance frameworks provide support and recommendations on regulatory requirements as well as implement process enhancements with a commitment to both quantity and quality of delivery. Responsibilities Review of Monthly alerts and understanding of alert generation due to exceed in threshold/certain spike in customer account Ability to understand the pattern of transaction in terms of suspicious/anomalous activity while doing periodic reviews Must have exposure over Global Alert management tools. (Actimize Norkom UCM etc.) Establish and implement money-laundering rules in transaction monitoring system covering all bank products Should be able to determine source and utilization of fund for customer Ability to interpret KYC policies procedures and laws and put into practice. Should be aware of UBOs. Should be able to perform KYC reviews on High Medium and Low Risk entities Should have knowledge of PEP classification and Naming convention as well Should have understanding on High-risk jurisdiction Sanction entity/individual different types of trade sanctions SDN etc. Should have a fair understanding on identifying the relationship between customer and counterparties/intermediaries. Exposure over preparing AML case log and validation of information in terms of transaction and counterparties via different external applications i.e. Lexis Nexis D&B etc. Adapt to multi-tasking and meeting deadlines in high-pressure environment Strong documentation skills to clearly articulate alert disposition To qualify for the role you must have A bachelors degree and around 2-4 years of work experience and must have a good knowledge on transaction monitoring/KYC. 3+ years of experience in compliance or related position A degree in finance accounting business or a related discipline Exceptional research and analytical skills with the ability to analyze large amounts of data decipher higher risk attributes (transactional geographical product customer type etc.) and develop well-reasoned recommendations Ability to perform KYC reviews on different entity types such as Trusts Hedge Funds regulated entities Should have good understanding of USA Patriotic Act BSA and CIP and knowledge on World Check Lexis-Nexis and negative searches. Ability to interpret KYC policies procedures and laws and put into practice Should be able to perform KYC reviews on High Medium and Low Risk entities Should have understanding on High-risk jurisdiction Sanction entity/individual different types of trade sanctions SDN etc. Strong proven communication skills demonstrated through effective writing and presentations to clients and internal stakeholders.

PURPOSE OF THE ROLE: To carryout analysis of process, product, and other samples by using standard and other test methods as per product specification/ sample schedule/ supervisor instructions, in order to perform & ensure validity of calibration, verifications, standardisation, and quality control data & update results in LIMS while adhering to safe work practices & guidelines KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLE: Policies, Procedure and Process Adherence Adhere to standard test methods or work instructions and compliance to Quality system procedures Follow applicable HSEF procedures/ practices with awareness about environmental statutory regulations Keep self abreast with leading practices & trends and contribute to the identification of continuous improvement of systems, processes and procedures. Undertake / participate in trainings to enhance competencies and knowledge Quality Assurance Operations Conduct inspection of received routine samples and distribution of samples as per type of analysis to the different sections of the laboratory. Raise concerns with shift in charge in case of abnormal samples or delay of routine sample delivery as per schedule Conduct required tests and confirm test results by using validation techniques prior to reporting to ensure test result reliability. Report deviations in test results to concerned stakeholders Perform on-spot mitigation in emergency situation under the guidance of the shift in charge. Conduct effective sample management and disposal of left over samples Maintain good housekeeping and availability of analytical gears for next experiments Make proper entries of results recording in the raw data book / LIMS / process register / and also maintain the same in the individual raw data book Education Qualifications: Bachelor's Degree in Science with specialization in Chemistry (preferred)/ Master's Degree in Science with specialization in Chemistry (preferred) Experience: Must have: 2 years of experience in QA/QC discipline Good to have: Experience in similar filed will be preferred Functional / Behavioral competencies required to execute the role: Knowledge of the test procedure and results reporting Knowledge of sample handling Knowledge of process stream samples Product classification and certification Method development and validation Complaint handling & feedback analysis LIMS & SAP-QM

Ready to shape the future of work? At Genpact, we don't just adapt to change wedrive it. AI and digital innovation are redefining industries and were leadingthe charge. Genpact’s AI Gigafactory, our industry-first accelerator, is anexample of how were scaling advanced technology solutions to help globalenterprises work smarter, grow faster, and transform at scale. From large-scalemodels to agentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-drivenenvironment, love solving real-world problems, and want to be part of a teamthat’s shaping the future, this is your moment Genpact (NYSE: G) is an advanced technologyservices and solutions company that delivers lasting value for leadingenterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation , ourteams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Process Developer, OTC ! In this role you are expected to be an independent worker who demonstrates ownership of responsibilities, self-reliance, resourcefulness, and a proactive approach to perform efficient and accurate processing of customer orders from order entry/capture to payment. This includes a variety of tasks, such as order entry, order validation, shipment document creation, invoicing, and cash application. The ideal candidate will have strong analytical and problem-solving skills and excellent customer service and communication skills. Responsibilities • Follow established policies & procedures as laid out in SOPs and other relevant process documents. • Willing to work in US shifts and follow US calendar for Holidays. • Areas of operation – o Deductions management (Claims / Dispute) o Contract management o Order entry & exception management • Support month-end close activities • Backup Support on portfolio’s as needed • Update SOP’s • Peer to peer audits (optional, only if assigned) Qualifications we seek in you! Minimum Qualifications / Skills • Bachelor or Graduate degree • Relevant years of experience in Order to Cash • Strong analytical and problem-solving skills • Excellent customer service and communication skills • Must be self-reliant, resourceful, and proactive in approaching tasks. • Strong analytical skills and ability to work with complex data. • Excellent attention to detail and problem-solving abilities Preferred Qualifications/ Skills • Knowledge of all Order-to-cash processes in the CPG or retail industry. • Proficient in Microsoft Office - Excel, PowerPoint, and Word Strong communication skills • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines. • Strong interpersonal skills, with the ability to work in a team environment. • Ability to multi-task and prioritize items with specific time constraints. • Client-focused mindset with proven ability to respond quickly to internal and external client requests. Whyjoin Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Comejoin the tech shapers and growth makers at Genpact and take your career in theonly direction that matters: Up. Let’sbuild tomorrow together. Genpactis an Equal Opportunity Employer and considers applicants for all positionswithout regard to race, color, religion or belief, sex, age, national origin,citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

Job Summary The Senior HR Business Partner based in Bangalore, will primarily support NetApp’s "Go-To-Market" business unit for India. This individual will be a key member of the HR team in India and will collaborate with the HR community to define and execute the HR strategies in support of the business objectives. The successful candidate will have robust subject matter expertise, is business savvy, and a compelling influencer, consultant, coach and trusted advisor. Experience in delivering Organisational Change is also highly desired. Responsibilities Serve as a strategic business partner to the VP of Sales, India and leaders across this team focused on a broad-based and transformational talent agenda designed to recruit, develop and retain the very best innovative talent in the business. Provide proactive and strategic guidance and support for organizational planning that align the HR agenda in support of key business strategies and initiatives in the local India client groups. In collaboration with business and HR leadership, drive and facilitate change management processes to achieve business outcomes through a high-performance culture. Partner with NetApp shared services, Total Rewards, Organizational Effectiveness and Talent Acquisition to deliver a unified HR service, and a superior employee experience. Monitor the environment, labour markets, legal and regulatory changes in relation to employment practices, and business trends to identify and recommend changes to HR specific policies and practices. Job Requirements 12+ years of Human Resources expereince in a multinational organisation with atleast 4+ years experience supporting the sales / GTM Org. Technology industry experience supporting Sales or related Business units is preferred. Experience in the implementation of business transformation, strategic HR initiatives and processes. Ability to understand “big picture” business results and effectively apply a pragmatic and flexible approach to HR interventions to contribute to NetApp’s continued success. Proven relationship building skills at all levels of the business and sturdy experience in advising and coaching leaders. Experience in proactively contributing to a growing business and a positive reputation for working effectively across levels of an organization. Proven ability to operate strategically and have a hands-on approach, driving a high performing team culture. Possess strong influencing and interpersonal skills and have a track record for being a trusted business advisor Ability to build trust, respect and confidence of leadership and employees projecting as a fair, firm leader Demonstrated ability to build team capability and HR competency. Education Minimum of 12 + years of experience Any graduation A masters in Human resources or related field would be preferred.

About Welspun Entity* Welcome to Welspun Transformation Services Limited (WTSL), where innovation, digital transformation, and customer-centric excellence come together. As part of the Welspun Group, we are at the forefront of automation and business services, working across industries with a focus on cutting-edge technologies such as AI, ML, and RPA. Since our founding in August 2018 with 92 employees, we've grown to over 500 members across multiple locations, showcasing our commitment to operational excellence and inclusivity. At WTSL, we prioritize diversity, with 34% women in our workforce and flexible policies like maternity, paternity, and menstrual leave. Our goal is to increase female representation to 40%. We foster a family-like work environment through initiatives like Fam-Jam and wellness programs, and our Great Place to Work certification highlights our commitment to employee well-being. Working at WTSL means being part of impactful projects for global clients, while growing professionally through extensive learning opportunities. Join us as we continue our transformational journey, where your ideas and contributions will be valued, and you can make a meaningful impact in the world of business services Job Purpose/ Summary* As a Customer Success Manager (CSM), you will be responsible for developing and maintaining strong relationships with customers to ensure their satisfaction, retention, and long-term loyalty. You will serve as the primary point of contact for customers, addressing their inquiries, resolving issues, and providing strategic solutions tailored to their needs. This role is critical in driving customer engagement, identifying upselling or cross-selling opportunities, and collecting feedback to enhance products, services, and overall experience. Job Description* As a Senior Manager in the CRM department, the successful candidate will be responsible for managing and enhancing customer relationships, ensuring customer satisfaction, and driving business growth. They will be expected to work closely with the CEO's office on critical business generation initiatives and manage relationships with key stakeholders. The role requires a strong customer and business-centric approach, with a focus on delivering results. Principal Accountabilities* Develop and implement customer relationship management strategies to enhance customer satisfaction and loyalty. Recommend, implement, and drive feedback mechanisms such as NPS (Net Promoter Score) and CSAT (Customer Satisfaction Score) to evaluate customer satisfaction, identify service improvement areas, and strengthen customer relationships.Work closely with the CEO's office on critical business generation initiatives, identifying new opportunities for growth and expansion. Manage relationships with key stakeholders, ensuring their needs and expectations are met and that they are kept informed of any significant developments. Foster a customer-centric culture within the organization, promoting the importance of customer satisfaction and the value of long-term customer relationships. Use business and commercial acumen to make informed decisions that benefit both the customer and the organization. Demonstrate a global mindset, understanding and responding to global trends and developments that may impact the organization and its customers. Encourage entrepreneurship and innovation within the team, promoting the development of new ideas and approaches. Lead and manage the team, fostering a culture of excellence and ensuring all team members are motivated, engaged, and performing at their best. Use strong interpersonal skills to build and maintain effective relationships both within and outside the organization. Pay attention to detail and use critical thinking skills to solve complex problems and make sound decisions. Influence others to achieve results, driving the team and the organization towards the achievement of its goals. Key Interactions* 1. Stakeholder Engagement 2. Client Relations 3. Cross-Functional Collaboration 4. External Communication 5. Internal Communication Experience* 10 - 18 Years Relevant Industry* IT Services & Consulting,BPO,Analytics / KPO / Research Education Degree* Under Graduate Specializations* Others Language Proficiency* ENGLISH,HINDI Certifications* Skill* 1. Interpersonal Relationship 2. Detail Orientation & Influencing 3. driving results & Critical Thinking 4. Interpersonal Relationship 5. Detail Orientation & Influencing 6. driving results & Critical Thinking

JOB DESCRIPTION: Must have knowledge of ISO standards, audits, inspections, and quality systems. Experience in Construction of projects is essential. Strong background in quality assurance/control ROLES & RESPONSIBILITIES: Formulation & Implementation of project-specify Quality Plan Maintaining Records for Incoming Material Inspection Maintaining Records for Tests on construction materials Records for Labour contractor Evaluation Maintaining Records for Process Control & related inspections, tests Calibration & Validation of Inspection, Measuring & Test Equipment Corrective actions for non-conformities Inculcation of Quality Awareness in all Engineers Coordination with clients Quality control Engineer Maintaining all Quality records Sample approval and connected Records Document Control for quality plan and site procedures Implementation, monitoring and administering the QA/QC Plan or Programme and ensuring incorporated the same on materials & workmanship on construction projects are in compliance with the plans and specifications. Assuring that the work is performed as required by the contract and meets or exceeds the required qualities. Assuring the acceptable quality of materials, processes, and workmanship in the project work. Implementation of periodical Quality Audit in various construction site. Assisting Quality Assurance and Quality Control Engineer such as work is going on as per the construction drawing. Issue materials receiving report for the delivered materials. Follow and maintain Company standards of Quality in accordance with Company Quality System requirements Verification of corrective action for non-conformities. Maintain all quality records. Responsible for the establishment of concrete mix design with consult of Structural Consultant. The preparation of the companies QA manual control and supervision of all amendments and revisions. Monitor all quality related activities on the project. Verify contractor quality requirements are specified to vendors and contractor documentation submittals DESIRED OR PREFERRED EXPERIENCE AND TECHNICAL SKILLS: B.Tech/B.E. (Civil)/Dip-Civil with 7 -12 years of experience in QA/QC function Should have exp in QA/QC function from buildings / commercial / IT Parks / Residential projects. Should have sound knowledge of QA/QC procedures right from initial stage to finishing .

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Secretarial Functions 1. Compliance of Companies Act 2013, Listing Agreement, SEBI Insider Trading Regulations, SEBI Takeover Regulations and other allied laws and procedures 2. To maintain Statutory Records and Statutory Registers i.e. Minutes of the Board Meeting and General Meetings, Statutory Registers under Companies Act 2013 and allied laws 3. To file e-forms with MCA with respect to necessary Corporate Actions (Items under Section 179 of Companies Act, 2013, Appointment of Director, Allotment of Shares, Annual Return, Balance Sheet & Profit & loss, Appointment of Auditors etc.) 4. Adherence to all procedures under Companies Act, 2013 with respect to various corporate actions, Shareholders Agreement 5. Board, Committee & Shareholders Meetings 6. Issue and Pledge of shares in D-mat Form 7. Compliance of Listing Agreement for Debt Securities FEMA Compliance 1. To file required documents with FIPB with respect to downstream investment 2. To file required documents with Authorised Dealer with respect to Foreign Direct Investment and Overseas Direct Investment 3. To obtain the Statutory Auditors Certificate with respect to downstream investment compliance Stamp Act Compliance 1. To file application for payment of stamp duty for issue of shares 2. To obtain stamp duty certificate from Collector of Stamps, New Delhi Compliance Management 1. To monitor and review the compliances of Foreign Corrupt Practices Act, UK Bribery Act and Prevention of Corruption Act, India

Responsibilities: * Manage payroll processing & compliance with labour laws. * Collaborate on policy development & implementation. * Oversee recruitment, compensation & performance management.

corrosion audits, delivering training programs, providing consultancy, and developing policies. Experience in corrosion management and strong communication and project management skills.

Job Summary Join our dynamic team as a Systems Engineer where you will play a crucial role in managing and optimizing our service desk operations. With a focus on user access management you will ensure seamless support and enhance user experience. This hybrid role offers the opportunity to work night shifts contributing to the companys global reach and impact. Responsibilities Manage and optimize service desk operations to ensure efficient workflow and user satisfaction.Implement user access management protocols to maintain security and streamline access.Provide technical support and troubleshooting for service desk inquiries during night shifts.Collaborate with cross-functional teams to enhance service desk processes and user experience.Analyze service desk performance metrics to identify areas for improvement and implement solutions.Develop and maintain documentation for service desk procedures and user access management.Ensure compliance with company policies and industry standards in service desk operations.Train and mentor junior staff on service desk protocols and user access management techniques.Coordinate with IT teams to resolve complex technical issues and improve service desk efficiency.Utilize problem-solving skills to address user access challenges and enhance system functionality.Engage in continuous learning to stay updated with the latest technologies and best practices in service desk management.Contribute to the development of innovative solutions to improve user access management and service desk operations.Support the companys mission by ensuring reliable and efficient service desk operations impacting global user experience. Qualifications Possess strong technical skills in service desk operations and user access management.Demonstrate proficiency in troubleshooting and resolving technical issues.Exhibit excellent communication skills to collaborate effectively with cross-functional teams.Have a keen eye for detail and a proactive approach to identifying and solving problems.Show commitment to continuous learning and professional development in the field.Display ability to work independently and manage tasks efficiently during night shifts.Bring experience in implementing security protocols and maintaining compliance standards.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpacts AI Gigafactory, our industry-first accelerator, is an example of howwere scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is an advanced technologyservices and solutions company that delivers lasting value for leadingenterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation , ourteams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Process Associate, Customer Care! Responsibilities • Respond to customer queries and customer concerns • Provide support for data collection to enable Recovery of the account for end-user • Maintain a deep understanding of client processes and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • Exhibit a capacity for critical thinking and analysis. • Showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications • Graduate (Any Discipline) • Freshers are eligible Preferred qualifications • Previous experience in a customer service role chat/email/voice • Effective probing skills and analyzing / understanding skills What We Offer An inclusive and dynamic work environment that values diversity. Opportunities for professional growth and skill development. A supportive culture that encourages innovation and collaboration. Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, or purchasingequipment or training.

Job Summary We are seeking a dedicated Senior Process Executive - L&P with 1 to 3 years of experience in Contact Center and Life and Annuities Insurance. The ideal candidate will have strong technical skills in Contact Center operations and be proficient in English. This role requires working from the office during night shifts. Responsibilities Handle customer inquiries and provide accurate information regarding Life and Annuities Insurance products. Resolve customer issues efficiently and ensure high levels of customer satisfaction. Maintain detailed and accurate records of customer interactions and transactions. Collaborate with team members to improve overall customer service experience. Utilize contact center software to manage and track customer interactions. Provide feedback and suggestions to improve contact center processes and procedures. Ensure compliance with company policies and industry regulations. Participate in training sessions to stay updated on product knowledge and customer service techniques. Assist in the development and implementation of new customer service strategies. Monitor and report on key performance indicators to management. Support the team in achieving performance targets and service level agreements. Contribute to a positive work environment by demonstrating professionalism and teamwork. Adapt to changing customer needs and handle multiple tasks simultaneously. Qualifications Possess strong communication skills in English both written and spoken. Demonstrate proficiency in contact center operations and software. Have a solid understanding of Life and Annuities Insurance products. Show ability to work effectively during night shifts. Exhibit excellent problem-solving and decision-making skills. Display strong attention to detail and organizational skills. Have the ability to work independently and as part of a team.