Planning Specialist

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About SIS Certifications

IAS (USA)

Role Overview

Planning Specialist

This role requires strong coordination, communication, and organizational skills to ensure that audits are scheduled, executed, and completed smoothly while maintaining compliance with accreditation and internal requirements.

Key Responsibilities

• Review the 

  applications received from clients

   and verify completeness of information for audit planning.
• Identify and 

  assign qualified auditors

   from the approved auditor list based on scope, competency, and location.
• Coordinate with 

  clients and auditors

   to schedule audit dates and finalize travel or remote arrangements.
• Ensure that all 

  audit-related documents and agreements

   are signed and maintained before the audit.
• Track and follow up for 

  non-conformities or observations

  , ensuring timely closure of all findings.
• Liaise with 

  internal departments

   such as Technical Review, Quality, and Certification to ensure timely file completion and certification issuance.
• Manage planning activities for 

  Initial, Surveillance, and Recertification audits

   according to the certification cycle.
• Maintain accurate records in the 

  CRM or audit management system

   for each client.
• Support the continuous improvement of audit coordination and planning processes.

Required Skills and Qualifications

• Bachelor’s degree in Business Administration, Management, or related field.

• 2–5 years of experience

   in operations, audit coordination, planning, or client servicing (experience in ISO certification body preferred).
• Strong communication and interpersonal skills for handling client and auditor coordination.
• Excellent organizational skills with attention to detail and multitasking ability.
• Basic understanding of 

  management system standards (ISO 9001, 14001, 45001, etc.)

   is an advantage.
• Proficiency in 

  MS Office

   and familiarity with 

  CRM tools

  .

Work Mode

• Full-time | Work from Office (Gurgaon)

What We Offer

• Exposure to global certification projects.
• Professional growth in a compliance-driven and international work environment.
• Collaborative culture emphasizing ethics, efficiency, and continuous learning.